Ch1
Controlling
Restraining, regulating, governing, counteracting, and or overpowering
Fire protection district
This is a special political subdivision that can be established by a state or country, with a single purpose of providing fire protection within a defined geographical area.
Fire officer level one
This is associated with an officer supervising a single fire company or apparatus
Planning
This is developing a scheme, program, or method that is worked out before hand to accomplish an objective
What is the ideal span of control
3 to7 people with many experts believing no more than five
Division of labor
A way of organizing an incident by breaking down the overall strategy into smaller tasks
Diversity
Applied to fire departments this means the workforce should reflect the community serves
What are four task areas identified by Battalion level commanders
Beginning of shift report, notifications, decision-making, and problem-solving
What do 1999 sexual-harassment guidelines clearly state
Employees are liable for the acts of those who work for them if the organization knew or should Have known about the conduct and took no immediate, appropriate correct of action
Fire officer one
First level supervisor is expected to conduct preliminary investigation to determine the origin cause, secure the scene to preserve evidence, and conduct a post incident analysis
When faced with unpopular order how should officer expressed concerns
First officer can prove their effectiveness and handling unpopular order by determining the story or history behind a directive. On face with unpopular order express concerns inject us with his or her supervisor in private
Fire officer three
Generally refers to chief officer position
Discipline
Guiding and directing firefighters to do what their fire department expects of them, such as always following orders from superior officer and performing up to expectations
Leading
Guiding or directing a course of action
What are the key to improving ethical choices to have clear organizational values
Having a code of ethics that is well known throughout the organization, selecting employees who share the values of the organization, ensuring top management exhibits ethical behavior, having clear goals, having performance appraisals that reward ethical behavior, and implementing an ethics training program
Typically short term, lasting less than a year
How long do administrative concepts like general orders, directives, or informational bulletins last
184 lawsuits, 84,254 work place discrimination charges
How many law suits have the EEOC filed in 2017
Exercise strong direct supervision over company members
How should a commander role operate at the scene of an emergency incident
Supervisor
In this role the fire officer functions as the official representative of the fire chief
Describe the supervisor role
In this role the fire officer functions as the official representative of the fire chief. This means far off sure will issue orders and directives and conduct business in a way that means the Chiefs objectives
Sexual harassment
Is unwelcome sexual advances, requests for sexual behavior, or other verbal or physical harassment of the same nature. The abuse of power is an essential component of sexual harassment
When initiating a investigation into a sexual harassment claim the following are general guidelines
Keep an open mind; every complaint must be investigated and documented. Treat the person who files a complaint with respect and compassion, do not blame the person filing the complaint, do not retaliate against the person filing the complaint, follow establish procedures, interview the people involved, look for Collaboration or contradiction, keep it in confidential, write it all down, cooperate with government agencies.
What are three activities that are necessary to ensure a good working relationship with supervisor
Keep your supervisor informed, make appropriate decisions at your level of responsibility, consult with your supervisor before taking major disciplinary action or making policy changes
National volunteer fire council
Leading nonprofit membership association representing the interest of the volunteer fire, EMS, and rescue services
PLOC you FAYOL Planning, organizing, leading, controlling
Name the 4 function s of management and who were they identified by
How does an officer act if employee behavior causes actionable item
Officer must speak with offending fire fighter in private, and cancel the fire fighter that the use of such words is unacceptable in the fire station or in any situation with the individual is Representing the department. The fire officer should provide the fire fighter with the fire departments or a municipalities policies and statements and if I have a call the code of conduct. The fire officer should also maintain a formal or informal record of the counseling session
Fire officer one
On supervising a single fire suppression unit or small administrative group in the fire department or level classification has an individual achieved
What are the four functions of functional management
Planning, organizing, leading, controlling
Organizing
Putting resources together into an orderly, functional, structured hole
NFPA 1021
Standard for fire officer professional qualifications
In the book affective company command, captain James oh divided fire officer duties into three distinct roles what were they
Supervisor, commander, and trainer
Supervising fire officer
The IAFC defines a fire officer 1 as a lieutenant or____
Mediation
The intervention of a neutral third-party in an industrial dispute
What is the purpose of the Center for Public safety excellence
The mission of this council is to leave the fire and emergency service to excellence through the continuous quality improvement process of accreditation, credentialing, and education
Hostile work environment
The result from an unwelcome conduct of supervisors, coworkers, customers, contractors, or anyone else with him the victim interacts on the job, and the unwelcome conduct renders the workplace atmosphere intimidating, hostile, or offensive
Fire officer 2
The supervisor would be expected to develop a primitive plan for a large complex or property; developing policies and procedures appropriate for this level of supervision; analyzing reports and data to identify problems, trends, or conditions that require correct of action; and then developing and implementing the required actions
What are the ways a fire fighter can initiate a harassment complaint
They can start with the federal government, they can start with the local government, or they can start within the fire department. If the process starts within the fire department fire officer maybe the first formal point of contact
1999 guideline of hostile workplace and sexual harassment
This clearly states That employers are liable for the acts of those who work for them if the organization knew or should have known about the conduct and took no immediate, appropriate corrective action
Equal Employment Opportunity Commission (EEOC)
This division enforces Federal law protecting diversity that is guided by the civil rights of America
Diversity
This is a characteristic of a firework force that reflects differences in terms of age, cultural background, race, religion, sex, and sexual orientation.
Describe the national fire Academy(NFA)
This is a component of the United States Fire Academy that works to enhance the ability of the fire and emergency service and allied professionals to deal Morris actively with fire and related emergencies.
Unity of command
This is a concept that each fire fighter answers to only one supervisor, and each supervisor answer only to one boss and so on
Fire protection district
This is a form of fire protection in a special political subdivision that can be established by state or county, with the single purpose of providing fire protection within a defined geographical area
Assistant or division chief
This is a mid-level chief who often has a functional area responsibility such as training and who answers directly to the Fire Chief
Actionable item
This is an employees behavior that requires immediate correct of action by the supervisor. Example would be an employee's use of derogatory or racist terms about people from other ethnicities, religions, or genders require an immediate correct of action
Why must a fire fighter immediately respond to any utterances of offensive or derogatory language in the work environment
This is because 1999 guidelines clearly state that employees are liable for the acts of those who work for them if the organization knew or should have known about the conduct and took no immediate, appropriate corrective action
Discipline
This is guiding and directing firefighters to do what fire department expects him to do, such as, always following orders for superior officers and performing up to expectations
The chain of command
This is used to implement department rules policies and procedures. This organizational structure in able to fire department to determine the most efficient effective way to Fulfill its mission and to communicate this information to all members of the department
Chain of command
This is used to implement department rules, policies, and procedures. This organizational structure enables a fire department to determine the most efficient and effective way to fulfill its mission and to communicate the information to all members of the department
Company officer 2
This level officer will be referred to as a captain
Fire officer one
This level supervisor duties include recordkeeping, managing projects, preparing budget request, initiating and completing station and apparatus maintenance requisitions. Their supervisory functions may include making work assignments ensuring that health and safety procedures are followed they could also develop printed out plans provide company level training and responding to community inquiries
Fire protection district
This operation is overseen by fire district board that is usually elected by voters in the district. This operates much like a school district and has ability to tax rate, collects taxes, and issue bonds
Integrity
This refers to the complex system of inherent attributes that determine a persons morals and ethics actions and reactions, including the quality of being honest
Span of control
This refers to the maximum number of personnel or activities that can be effectively controlled by one individual
Span of control
This refers to the maximum number of personnel or activities that could be effectively controlled by one individual
Consent decree
This shows that a department has promised the court that will work to hire qualified individuals reflect the community. It can require a variety of activities including community outreach, job fairs, preemployment preparation, and Peer group coaching
Fire officer 4
This tends to be fire chiefs who holds senior positions in charge of major components of the fire department
National Incident Management System (NIMS)
This was established by the federal emergency management agency and includes the ICS. It applies to all incidents, regardless of cause, size, location, or complexity.
Benjamin Franklin
Under whose leader ship was a union fire company formed in 1735
Describe the four management principles
Unity of command, span of control, division of labor, discipline
What are the four basic management principles
Unity of command, span of control, division of labor, discipline
Real estate taxes
What are the primary source of revenue for fire departments
Personal training library
What is a useful tool for working incidents that would include what is encountered, what was learned, and how to handle it next time
Command presence
What is the ability of an officer to protect an image of being in command of the situation
Unity of command
What is the concept that each firefighter answers to only one supervisor and each supervisor answers to only one boss
Standard operating procedures
Written organizational directives that establish or prescribe specific operational administrative methods to be followed routinely for the performance of designated operations or actions
Fire officer 2
This would be the overall supervisor of a multi unit fire station
Leadership
A complex process of influencing others to accomplish a task
Ethical behavior
A fire officer demonstrating this makes decisions and models behavior consistent with the departments core values, mission statement, and value statements
Division of labor
Describe a way of organizing an incident by breaking down the overall strategy into smaller tasks
Managing fire officer
Description from the author development handbook for the tasks of expectations for a fire officer to. In this role the company officer is encouraged to acquire the appropriate levels of training, experience, self development, and education to prepare for the chief fire officer designation
Name three specific recommendations James oh page recommended to assist fire officers
Develop a personal training library, know the neighborhood, and his problem-solving scenarios
Policies
Developed provide definite guidelines for present and future actions
Rules and regulations
Directors developed by various government and government authorized organizations to implement a law that has been passed by a government body
What is the timeframe of short range planning medium range planning and long-term planning
Short term extends up to one year, medium range planning covers 1 to 3 years, and long-range planning covers events longer than three years
What are key items beginning of shift report should include
Should note location and condition of all apparatus or rolling stock and provides Chief with any must know information that will require immediate attention
1679 Boston Massachusetts
When was the first paid fire department established, and where was it established
Great fire of London in 1666
When we're fire insurance companies established in England
Federal emergency management agency (FEMA)
Who established the national incident management system includes the ICS
George Washington
Who imported one of the first hand powered fire engines in from England
Jack Gravely (deals with all hostile information in book)
Who recommended officers focus on actionable items and definition of a hostile work environment
EEOC (Equal Employment Opportunity Commission)
Within this law states that is illegal for an employer to; fail refuse to hire or discharge any individual or discriminate against an individual with respect of compensation terms or conditions based on a individuals race color religion sex or national origin. Also limit, segregate, or classify employees or Africans for employment anyway they were deprived individual of employment opportunities or otherwise adversely affect status of that individual