Chapter 1-12

अब Quizwiz के साथ अपने होमवर्क और परीक्षाओं को एस करें!

As discussed in lecture, effective listeners_____________________________________.

-take careful notes -can distinguish from main points and supporting details -can listen comprehensively or critically -can listen with empathy

Based on lecture, the average employee spends over _____________ of an average workday listening.

60%

Based on lecture, the statement "I need you to call me when you are going to be late" is an example of what part of the DESC script?

specify

During the ________ stage, a couple settles into marriage or a cohabiting relationship and works out expectations, interaction patterns, and daily routines for their shared life.​

establishing a family

As noted in lecture, while these terms help spare feelings, they can mislead by using pleasant terms for unpleasant things.

euphemisms

The win-win conflict style is the best approach for every relationship and situation.​

false

An example of physiological noise is:

fatigue

Morgan does not want to take chemistry, because he knows he will fail the class even before taking the course. In addition, he believes that if he takes the course, he won't make any friends in the class. Morgan is suffering from which fallacy?​

fear of catastrophic expectations

​Individuals with ________ attachment styles tend to feel less hope, disclose less, and experience less satisfaction with relationships than people with other attachment styles.

fearful

As discussed in lecture, deposits in Covey's "Emotional Bank Account" include all of the following EXCEPT

giving your money to a friend or loved one

Young boys often achieve closeness by doing which of the following activities?​

going to ball games together

Which statement is true of demonstrating grace during conflict?​

grace is a choice rather than an obligation

During the ____ phase of romantic relationship deterioration, individuals try to make sense of what the relationship meant, why it didn't work out, what it meant, and how it affected them.​

grave dressing

Based on lecture, ________________ is an involuntary process, and ___________________ is a voluntary process.

hearing; listening

​Information that we know about ourselves but choose not to reveal to most others is found in which area of the Johari Window?

hidden

Research indicates that in general the LEAST effective and LEAST satisfying response to the tension generated by relational dialectics is to:​

honor one need and ignore the other

​Which of the following is a personal construct?

how a friend measures up on the dimension of intelligent-unintelligent

Which statement does NOT provide good advice for sustaining a confirming climate?​

ignore criticisms

Based on lecture, family members are ___________________________; the behavior of one family member affects the behavior of every other family member, both in and out of the family setting.

interdependent

What is one difference between virtual and face-to-face friendships?​

​Virtual friendships are less personal.

Which statement about social media and expressing emotions is correct?​

​We are more likely to communicate socially inappropriate feelings when we are anonymous online. Correct

According to the textbook, a key foundation for improving your self-concept is:

​accepting the self as in process and able to change

"Why can't you leave me alone!" and "I feel we should work as a team" are examples of:​

​counterfeit emotional language.

Randy says, "I am really bummed out about not getting any job offers." His roommate, Lance, responds, "Sounds as if you're feeling pretty low about the response so far." Lance's communication is an example of:​

paraphrasing

According to the perceptual view of emotions, what occurs second?​

perception of event

As discussed in lecture, describing experiences in "either-or" terms is known as

polarizing

Which type of family has low conversation orientation and high conformity orientation?​

protective

My boss Susan is a great supervisor because she listens to her employee's concerns and ideas. Susan is an example of a

prototype

When communicating with a person with a disability, all of the following are generally accepted guidelines EXCEPT:

provide assistance without asking

The term ________, also called the looking-glass self, refers to our perception of another's view of us.

reflected appraisal

Morgan is a teacher and wants to make sure that her students respect one another. She has a rule that if a student wants to talk, then the student must raise his/her hand before speaking. This rule helps to

regulate interaction

Some couples have a rule that prohibits the adults from arguing in front of their children. This requirement is a ________ rule.​

regulative

​All of the following are reasons why we may refrain from expressing emotions EXCEPT:

too much emotion work

Information that we know about ourselves but choose not to reveal to most others is found in which area of the Johari Window?

Hidden

​Unlike most relationships, friendships:

are voluntary

The personal objects we use to announce our identities and heritage and to personalize our environments are known as:​

artifacts

Qualities that set committed romantic relationships apart from other close relationships include:

assumed permanence; a long-term, continuing relationship

This theory helps us to explain why others behave as they do.

attribution

Stanton is giving a speech for the first time. He thinks he is doing well, but his audience can tell that he is very insecure and nervous. This example can be categorized into which part of the Johari window.​

Blind Area

Mari and her partner respond to the tension in their relationship by deciding to spend part of the weekend together and part of it engaged in separate activities in order to balance their needs for autonomy and connection. This response to relational dialectics is called:​

neutralization

​During a student speech, the campus landscapers begin mowing the lawn, making the student's presentation difficult to hear. The audience is experiencing ________, one of several listening obstacles.

noise

Cosmetic surgery and eating disorders are associated with ________, one type of nonverbal behavior.​

physical appearance

According to the cognitive labeling view of emotions, what occurs second?​

physiological response

Assuming an attentive posture, holding eye contact, and nodding to show you understand what another person is saying are nonverbal behaviors that convey which dimension of relational-level meanings?

responsiveness

Friendships generally begin with:

role-limited interaction

Nikki believes that she is lovable and that people are loving and can be trusted. Nikki has aNo ____ attachment style

secure

Deciding what to pay attention to is part of the ________ process.​

selection

Giving priority to one dialectal need and neglecting the other is known as:​

selection

As noted in lecture, our preference for people and messages that confirm our existing beliefs, attitudes, or values is known as _________________________________________.

selective exposure

Janet says, "I didn't get a job offer because the interviewer was biased and it was a nasty day; it had nothing to do with my qualifications." This is an example of:​

self-serving bias

People socialized in masculine speech communities tend to achieve closeness in interpersonal relationships primarily through:​

sharing activites

Ambushing is listening carefully for the purpose of attacking a speaker.

true

Based on lecture, use facts and problem-solving techniques to resolve substantive and procedural conflict constructively.

true

Based on lecture, select the statement with the most positive language.

I will take detailed notes so I can pass this course

Jenema is walking in a mall and a homeless person approaches her and asks for money. Jenema keeps walking without speaking to or looking at the person. The relationship between Jenema and the homeless person is:

I-It Communication

​Based on lecture, which statement about nonverbal characteristics is NOT true?

Not all nonverbal communication has message value or meaning.

All families follow the same seven stages of development.​

False

Based on lecture, social media tools like Facebook and Instagram destroy friendships over time.

False

Friends should not be expected to accept our flaws.​

False

Which of the following statements best reflects "I" language?

I feel overwhelmed when you neglect your portion of the house work

All of the following are included in the five principles of interpersonal conflict EXCEPT:​

​Conflict is typically destructive for individuals and relationships.

All of these statements give good advice for communicating in families EXCEPT:

​Focus on the small issues and let the big ones go.

Which of the following is NOT a regulative rule of interpersonal communication?​

​Speaking is a way to show you care about issues.

All of these statements provide good advice for improving nonverbal communication EXCEPT:

Try to interpret a person's nonverbal communication independent of culture or setting

You and your partner disagree on whether to purchase a car. Based on lecture, the source of conflict is procedural.

false

​Conflict is inherently negative.

false

Edwina feels a knot in her stomach when she received a low grade on her exam. She noticed the knot and thought it constituted evidence of anxiety. This situation illustrates:​

the cognitive labeling view of emotions

​Which statement below is true of families?

​More people are choosing to remain unmarried than ever before.

Which statement provides good advice for listening supportively to someone who is sharing emotions?

​Use paraphrasing to show that you understand how the other person feels. Correct

All of the following are American styles of business negotiation EXCEPT:

​letting the other party know your bottom line

According to Braithwaite et al., which type of voluntary kin fulfills desires and needs not met by biological and legal family?​

​supplemental family

To take responsibility for your own feelings, rely on ________ language.

I

As noted in lecture, nonverbal cues carry approximately __________ of a message's communication value.

2/3

​Which psychologist first described the hierarchy of five human needs?

Abraham Maslow

What does it mean for language to be ambiguous?​

The meanings of words are not clear

In Bruno's car, he has many bumper stickers and several souvenirs from all the road trips that he has made in that car. What are Bruno's personal items examples of?​

artifacts

As discussed in lecture, ways to enhance your perceptual ability include everything EXCEPT _______________________.

be honest; argue until your point of view is accepted

All of the following are forms of constructive communication EXCEPT:

counterproposals

The counterpoint to superiority is:​

equality

Which dimension of love involves the intensely positive feelings and fervent desire for the other person?​

passion

The counterpoint to strategy is:​

spontaneity

Facilitative emotions are positive and can help us maintain healthy relationships.

true

People who have "emotional intelligence" can recognize social norms for expressing feelings.

true

Three dimensions of committed romantic relationships are​

intimacy, commitment, and passion

As discussed in the audio/video lecture, the messages you send yourself about yourself is...

intrapersonal communication

​The ________ model of interpersonal communication is most accurate because it emphasizes the multiple roles that people take during the communication process.

transactional

Clifford Notarius (1996) identified the following three key elements that influence satisfaction in long-term relationships:​

​words, thoughts, and emotions.

Based on lecture, which one of the following is NOT an example of nonverbal communication?

-piercings and tattoos -colors you choose to wear -your scent -your personal space (these are all examples of nonverbal communication)

"When you said my idea was stupid, I felt hurt" is an example of ________ language.​

I

Consider Mead's theory on the two aspects of self. Gerda is really upset and she feels like throwing a temper tantrum, even though she's twenty years old. Disregarding the social inappropriateness of her behavior, Gerda beats a door and then kicks it while in a public area. In this instance, Gerda's behavior was motivated by which aspect of herself? ​

I

Based on lecture, which sentence reflects tactful language?

Please complete the process using the correct form

Based on lecture, which of the following statements best illustrates "audience-centered" language?

Your gift will be delivered on Thursday

Based on lecture, the following communication tools are "media rich" EXCEPT

a text

​As discussed in lecture, when we don't have to put up "false fronts" and be someone we're not, we're describing this expectation of friendship:

acceptance

As soon as Barton finishes speaking, Matt jumps in and says, "Ha! I knew that's what you'd think and I can tear holes in your reasoning." He then proceeds to refute much of what Barton said. Matt has engaged in:​

ambushing

Which type of nonlistening actually involves listening very carefully to a message?​

ambushing

Edmund is very attentive and supportive to his son Mylan when he is sober, but when Edmund drinks he often ignores his son and sometimes verbally abuses him. Mylan never knows which way his father will act. If the father is Mylan's primary care giver, Mylan is likely to develop which attachment style?​

anxious-ambivalent

Based on lecture, this occurs when we think we understand one another, but miss the other person's meaning.

bypassing

Ethnocentrism is one form of ________ communication.​

certainty

Having to wait to see a physician or attorney, even if you have an appointment, conveys the message that the physician's time is more valuable than yours. This is an example of the importance of ________ in nonverbal communication.​

chronemics

​Individuals who are more ________are better able to integrate new information about others and situations.

cognitively complex

Professor Devin is surprised when his students don't meet deadlines. He says, "My students are so irresponsible." Professor Devin's perception of his students' behavior is based on a________ rule.​

constitutive

What involves controlling the inner feelings of our emotions?​

deep acting

As after taking cooking lessons, Thelma bakes a cake for her friend Louise's birthday. When Louise sees the cake, she says, "Wow, that's so sweet. My mom always made a special cake for my birthday, and she would decorate it so elaborately." Thelma angrily replies, "Well I'm sorry that I didn't decorate the cake extravagantly. I guess I still have a lot to learn about cooking." Thelma's response illustrates:​

defensive listening

All of the following are forms of unproductive communication EXCEPT:

dual perspective

When communicating online, it is a good idea to use ________ to communicate nonverbal information.

emoticons

One of the two dimensions of trust is:​

emotional reliability

The counterpoint to neutrality is:

empathy

Each of the following are Japanese styles of business negotiation EXCEPT:​

explicitly expressing disagreement

According to the cognitive labeling view of emotions, what occurs first?​

external event

Based on lecture, in Japan, nodding your head means you agree.

false

Effective listening is easy, relaxing, and requires little effort on the part of the listener.​

false

​All of the following are panes of the Johari Window EXCEPT:

known

Irene observes that on the most-recent test in her engineering class, only two students out of 60 earned higher scores than she did. She concludes that she is smarter than most of the others in class, at least in the subject of engineering. This is an example of a

social comparison

An example of Covey's "emotional withdrawal" is ____________________________________.

texting while your friend or loved one is having a serious talk with you

Don and Makiko Smith have been married for five years. They are a highly interdependent couple, are very emotionally expressive with each other, and have conventional views of marriage and family life. The Smiths would be best categorized as which of Fitzpatrick's marital types?​

traditionals

Communication rules tell us

what to say when to speak how to interpret other's communication

Marge says to Homer, "I don't want to hear it, you cannot change my mind". These statements illustrate:​

Certainty

Based on lecture, productive communication patterns in families include restrictive rules that determine how, when, and what feelings and needs are expressed.

False

If friends become sexually attracted to each other, it is best to end the friendship at that point.​

False

Men are more likely than women to feel a relationship is breaking down if they and their partners communicate less frequently than they used to.​

False

Social media has little influence on our perceptions of events, issues, and people.

False

The family communication pattern of conversation orientation refers to the extent to which family members are expected to adhere to a family hierarchy.

False

When communicating about safe sex with a romantic partner, it is sufficient to ask the person if they have an STD.​

False

The resurrection process of relationship deterioration involves all of the following EXCEPT:

The partners attempt to restore the deteriorating relationship.

A small self-disclosure is one way to indicate that you'd like to become friends with an acquaintance.​

True

Age, physiology, and culture are factors that influence our perceptions.​

True

Americans have historically seen raising children as a primary objective of marriage, but it is no longer seen as the only goal of marriage.​

True

Diverse cultural backgrounds may create misunderstandings that strain friendships.

True

The majority of Mediterranean cultures regard lively conflict as normal, valuable part of everyday life.​

True

Based on lecture, which sentence does not contain biased or stereotypical language?

We asked Mr. Joel and Ms. Brown to be our counselors.

​What is a mnemonic?

a memory aid

Psychologists define ________ as rules for living and identity.

identity scripts

In the ________ phase of romantic relationship deterioration, relational partners may begin to consider alternatives to the relationship.​

intrapsychic

Concerning the typical life cycle of families with children, the fifth stage is usually:​

launching children

Manjeet notices that she is the only person who has not spoken in a group conversation. She reminds herself to be involved and to show she's interested in the group's talk, so she speaks up. Manjeet's noticing and changing her communication to be more effective in the situation is an example of:

monitoring

In terms of love styles, all of the following statements are true EXCEPT:

one's love style is permanent throughout life

The three secondary styles of love are:​

pragma, mania, and agape

The counterpoint to control is:​

problem orientation

Which type of communication involves openness to other points of view?​

provisionalism

Six-year-old Timmy did not get a toy from the supermarket that he really wanted. He refuses to sit near his mom or even hold her hand when he walks to the car. He is using his ________ to indicate his anger.

proxemics

​Miguel tries to concentrate during a class lecture, but he can't get his mind off a personal problem. His preoccupation with his personal problem is an example of ________ noise.

psychological

The wife nags at her husband because he constantly withdraws from her. The husband withdraws, because he feels that his wife is nagging all the time. The difference between how the husband and wife see their communication behaviors is due to differences in:​

punctuation

Hate speech is language that:​

radically dehumanizes members of a particular group

The most basic form of confirmation in interpersonal communication is:​

recognizing another person exist

Members of his project group at work consistently comment on Ervin's excellent performance as team leader. Ervin begins to view himself as an effective leader and considers moving into a higher level management position. The process through which Ervin developed this sense of self at work is called:

reflected appraisal

According to your audio/video lecture, selective perception includes...

selective exposure selective attention selection retention

A form of nonlistening is ________, which involves focusing only on particular parts of a message.​

selective listening

Which type of communication is confirming because it feels open, honest, and unpremeditated?​

spontaneity

based on the lecture, emotions are contagious

true

Paralanguage is communicated through all of these EXCEPT:​

vocabulary

​Lenny says, "I don't like to lose arguments. The way I figure it, when you have a disagreement there can be only one winner." Lenny's orientation to conflict is best described as:

win-lose

Zach believes that in conflict situations the goal is to find a solution that all those involved can accept. Zach's orientation to conflict is best described as:​

win-win

After the first few married years, most couples experience a dip in marital satisfaction:​

​regardless of whether or not they have children.

The author of your text argues that:

​self-esteem needs are influenced by individuals' interpersonal communication skills

The French word "rue" and the American word "road" mean the same thing in their respective cultures. These different symbols used for the same thing remind us that language is:​

Arbitrary

​Based on the audio/video lecture and the textbook, which of the following statements about feedback is correct?

Feedback isn't automatic; the sender must request it

In which level of Buber's view of communication do people acknowledge one another as people but don't fully engage each other as unique individuals?

I-You Communication

According to Mead, because of the ________, we can set goals for becoming the person we want to be.​

Me

Based on the audio/video lecture, which of the following statements about nonverbal communication is correct?

People tend to believe nonverbal communication more than verbal communication.

​In some military academies, such as West Point, using ________ is a recognized method of stripping a cadet of personhood if he or she is perceived as having broken the academy code.

Silence

Listening skills need to be modified according to the goals, situations, and people to whom we are listening. Using effective listening skills when listening for information, pleasure, and for relationship listening is known as:​

adapting listening approriately

The nature and dynamics of friendships change throughout life. All of the following statements are supported by research about these dynamics EXCEPT:​

adolescent females tend to define their friends as large groups of people.

Specific communication behaviors that contribute to unproductive interpersonal conflict include all of the following EXCEPT:

asking questions for clarification

The sense of touch is

haptics

While listening to the lecture, Carlos begins to think about the things he needs to do after class, but stops himself and consciously focuses himself on the information being presented in the lecture and takes in as much as he can. This is an example of:​

being mindful

The counterpoint to evaluation is:​

description

For individuals socialized in feminine speech communities, closeness in interpersonal relationships is primarily achieved through:

dialogue (talking and listening)

​According to the book, all of the following are guidelines for interpersonal communication competence EXCEPT:

encourage your imagination

Concerning the typical life cycle of families with children, the second stage is usually:

enlarging a family

"Memorial Day parades are patriotic, yet sad events," is an example of ________ rule

framing

The perspectives of the ________ other reflect the views generally held by others in a society.​

generalized

As noted in the audio/video lecture, positive Pygmalions...

give positive reinforcement and constructive criticism.

​Love would be placed in which level of Maslow's Hierarchy of Needs?

self-esteem

Mike was responsible for taking care of his two younger siblings while Mike was growing up. As an adult, he is more nurturing and more attentive to others' needs than most of his male peers. Mike's greater care-giving inclination is best explained by his:

standpoint

Charles says, "I would never join a fraternity. All fraternities do is party." Charles' statement is an example of a

stereotype

Your audio/video lecture describes the perception process with three more steps that weren't noted in your textbook. These steps included ______________________________________.

stimuli, remembrance, response

A comfortable, even-keeled kind of love based on friendship and compatibility is:

storage

All of the following are forms of confirming communication EXCEPT:​

strategy

Controlling the outward expression of emotions is________________________________________.

surface acting

The three primary styles of love are:​

eros, storage, and ludos

An example of psychological noise is:

being preoccupied with a problem

"I really know a lot more about this than you do, so you should listen to me." This comment is an example of communication that:

Claims superiority of the speaker

According to the audio/video lecture, all of the following are guidelines for improving self-concept EXCEPT:​

Compare yourself to others so you can determine what to improve.

As noted in lecture, the following nonverbal techniques are recommended when resolving conflict EXCEPT

If unsure about the other person's nonverbal cues, interpret these cues based on your own experiences.

Based on lecture, all family members perform roles -- a set of prescribed behaviors.

True

Based on lecture, there are generational differences in how friendships are maintained.

True

Based on lecture, we can overcome the challenge of distance in relationships by using constructive communication, dual perspective, and self-disclosure.

True

According to relationship counselors, the most central and continuous tension in the majority of close relationships arises from which of the following dialectical tensions?​

autonomy/connection

Tabitha wants some time alone because she feels a need to get in touch with herself as an individual. However, her partner wants them to spend as much time together as possible. The tension in this example illustrates the ________ relational dialectic.​

autonomy/connection

​Verbal communication and nonverbal communication are similar in all of the following respects EXCEPT:

both are perceived as equally believable.

Girls and women are expected to be caring, whereas boys and men are expected to be:

both independent and self-assertive

Describing his romantic relationship, Bob says, "I fell in love the moment I saw Doreen. It was a classic case of love at first sight, and I still light up whenever I see her." Bob seems to have which style of loving?

eros

Raul came to the United States from Mexico three months ago and he is still having trouble understanding Americans' tendency to rush all the time. He is also surprised when his teachers are irritated if he joins class a while after class has started. Raul's confusion about American pace of life is based on which aspect of nonverbal behavior?​

chronemics

​To build a lasting relationship with someone, we need something more durable than passion, we need ________.

commitment

Based on lecture, which conflict-management style attempts to find the middle ground and work toward it?

compromising

Which one of the following statements is true about conflict in relationships?​

conflict is inevitable in most interpersonal relationships

Which type of family has high conversation orientation and high conformity orientation?​

consensual

During the ________ stage, the addition of children decreases the amount of couple time and changes the focus of a couple's communication.​

enlarging a family

Monica and Chandler have an argument over whose turn it is to do clean their house. In the heat of the argument, Chandler calls Monica a "slob". Then, Monica calls Chandler a "self-centered moron". Later, after they have made up, Chandler tries to apologize to Monica. However, Monica is still hurt and complains that no matter what Chandler says now he must have meant what he said. According to the communication principles, Chandler doesn't realize that:​

interpersonal communication is irreversible

The feelings of closeness, connection, tenderness are associated with which dimension of love?​

intimacy

​As the meeting stretches to three hours, Julie starts to experience a listening obstacle that involves fatigue, hunger, and having trouble summoning the energy needed to listen closely. This is an example of:

lack of effort

The clearest indication that a friendship is in the waning stage is:​

less quality and quantity of communication

As discussed in lecture, do all of the following to ensure strong friendships EXCEPT:

limit friendships to people who are just like you

Which model of communication views communication as flowing only in one direction, from sender to receiver?

linear

All of the following are conflict management skills EXCEPT:

looking for points of disagreement

Janet believes that nobody can win when conflict erupts. From her perspective, everyone is hurt by conflicts. Janet's orientation to conflict is best described as:​

lose-lose

As discussed in lecture, the five expectations of Western friendships include all of the following EXCEPT:

love

In reference to her love life, Mary says, "I like to shop around. It's a challenge to try to get someone interested in me, but I'm not looking for anything permanent." Mary seems to have which style of loving?​

ludus

Which kind of love sees love as a game?​

ludus

Lawrence is having trouble listening effectively in his advanced philosophy course. Usually he listens well in class, but the professor in this case is so full of information and he presents such complicated ideas that Lawrence has difficulty following and retaining the lectures. Lawrence is experiencing a listening obstacle known as:​

message complexity

Communication about communication is

metacommunication

​Zach says to his friend, "I meant that as a sarcastic remark, not as a comment on you at all." Zach's statement is an example of:

metacommunication

​The ________ stages of constructive conflict is marked by what Gottman calls agenda building.

middle

Assuming that we understand what another person thinks, feels or perceives is known as:​

mind reading

The ________ view of emotions represents this model: stimulus > physiological response > emotion.​

organismic

All of the following are risks to self-disclosing communication EXCEPT:

others may increase closeness with us

As discussed in lecture, the average college students spends what percentage of his or her time in a typical day listening?

over 50%

Kandoor has a hard time pronouncing some English words, because his first language is so different from English. Kandoor is having some problems with:​

paralanguage

When Mark and Cindy fight, Mark knows when Cindy is really upset, because every time Mark will ask if something is wrong, Cindy will scream "Everything is fine!" Mark knows that because she is screaming, her ________ indicates that she is mad.​

paralanguage

While visiting her parents on a break from school, Deena doesn't pay attention to much of what they say. She lets much of their communication just go in one ear and out the other without her ever listening. However, when her mother mentions going shopping to get some new clothes and good novels for Deena to take back to school, Deena listens attentively. This is an example of ________, one form of nonlistening.​

selective listening

​​Linnea's parents praise her for earning high marks in her first year in college. Linnea's parents are addressing her ________ needs.

self-esteem

​Jenna believes that she doesn't have an aptitude for statistics, so doesn't put much effort into her statistics class. She performs poorly in the class, supporting her initial belief. This is an example of a

self-fulfilling prophecy

Telling ourselves that we're no good, we can't do something, or there's no point in trying to change is a hurtful form of self-talk called:

self-sabotage

When Jorge does badly on a test or paper, he usually says either the professor was unfair or he had too much to do that week and couldn't study like he wanted to. But when his friends do badly on a test, he tends to think they're not good in that subject or they aren't disciplined. This is an example of:​

self-serving bias

​Mariko used so much jargon in her presentation that most people in the audience couldn't understand her. This is an example of what kind of noise?

semantic

All of the following are external pressures to friendships EXCEPT:​

sexual attraction

________states that people apply economic principles to evaluate their relationships.

social exchange theory

A common form of expressing feelings INEFFECTIVELY is:​

speaking in generalities

Ngoc and Nikole have been friends for many years and share a high level of trust. Their friendship is best described as being in the ________ stage.​

stabilized friendships

Darryl thinks, "Marie smiled at me today because she's a cheerful person." Darryl's thought is a

stable and specific attribution

Of her marriage Myra says, "It wasn't like we ever really fell in love. It was more like we grew together kind of gradually. I think of my husband as my best friend." Myra seems to have which style of loving?​

storage

The tendency to overestimate the internal causes and underestimate the external causes of others' undesirable behaviors is part of:

the fundemental attribution error

Which of the following is a prototype?

the person who exemplifies a friend to you

As noted in lecture, basing our impressions solely on an abbreviated behavioral pattern or short glimpse of someone is known as __________________________________.

thin slicing

We are most likely to engage in emotion work when we:

think what we are feeling is inapprorpriate

In many Eastern cultures, silence indicates:​

thoughtfulness

Based on lecture, these kinds of listeners want the speaker to just get to the point.

time-oriented

Relational culture is best defined as:​

​private understandings, rules, and meanings that partners create.

As a rule, women assume most of the ________, which involves remembering, planning, and scheduling family life.​

​psychological responsibility


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