Chapter 1- Foundations of Human Communication

What are the 5 principles of communication

1) Aware 2) Verbal 3) Nonverbal 4) Listen and Respond 5) Adapt

What are the 3 universal cultural norms?

1) the value of truth 2) Respect for another person's dignity 3) the expectation that innocent people should not suffer

What are the 4 differences between face-to-face communication and mediated communication?

1)anonymity 2) Personal Appearance 3) Distance 4) Time

How many people or in a dyad?

2

How many people is a group?

3+

Who defined rhetoric in 333BCE?

Aristotle

Out of sync; there is a time delay

Asynchronous Communication

A message is communicated from sender to receiver via some pathway is called a _____________.

Channel

the process of acting on information

Communication

the process of translating ideas, feelings, thoughts into code

Encoding

The beliefs, values, and moral principles by which we determine what is right and wrong

Ethics

What makes it hard to listen?

External Distractions

People are made in_____________.

Families

What did Virginia Satir describe as "the largest single factor determining the kinds of relationships with others."?

Family Communication

a response to a message

Feedback

How do we make sense of things?

Finding patterns and structures

Expectations on communication change with ____________

Location

Occurs when a mediated message is sent to many people at the same time

Mass Communication

When you use media, such as a cell phone, to carry your message, you are using __________ _______________.

Mediated Communication

What keeps a message from being understood

Noise

interference

Noise

Communication by means other than written or spoken language that creates meaning for someone

Nonverbal Communication

__________ trumps ___________

Nonverbal; Verbal

The study of human communication occurs within organizations

Organization Communication

You consider the needs, motives, desires, and goals of your communication partners while still maintaining your integrity

Other-oriented

When you ___________ a message, you make decisions about how best to formulate it and respond to someone to achieve your communication goals

adapt

Occurs when a speaker addresses a gathering of people to inform, persuade, or entertain

Presentational Communication

Is usually les explicit; it offers cues about the emotions, attitudes, and amount of power and control the speaker directs towards each other

Relationship Dimension

The process of using symbols to influence or persuade others

Rhetoric

a "followable" prescription that indicates what behavior is obligated, preferred, or prohibited in a certain context

Rule

I the transactive process of creating meaning among 3-15 people who share a common purpose, feel a sense of belonging to the group, and exert influence one each other

Small Group Communication

words, sounds, gestures, or visual images that represent thoughts, concepts, objects, or experiences

Symbols

At the same time; communicate in real time

Synchronous Communication

Who you think you are; Who you think the other person is; Who you think the other person thinks you are; Who the other person thinks they are; Who the other person thinks you are; Who the other person thinks you think they are are what?

The six people always present during communication

How do today's models view communication?

a process in which meaning is co-created at the same time among people

How did early models view communication?

as a transfer or exchange of information

Name the four channels

auditory, visual, olfactory, and tactile

How do we "filter" messages?

by using past experiences, attitudes, beliefs, values, prejudices, and biases

Lack of what can lead to health problems?

close relationships

Everyone involved in the communication shapes how the message is understood by __________________.

drawing on their own experiences

Communication __________ ____________ and _____________ and is governed by rules

emphasizes content and relationships

Ethical communication __________ human worth

enhances

Communication is _______________, _______________, and is governed by rules

inescapable, irreversable

You must use the _________________ to modify the massages you construct

information you gather

the written, spoken, and unspoken elements of communication to which we assign meaning

messages

Communication should be ___________-__________---> it should acknowledge the thoughts and feelings of the other person

other-oriented

The person who decodes the signal and attempts to make sense of what the source encoded

receiver

the originator of a thought or an emotion

source

What is the goal of Interpersonal relationships?

to build trust, develop intimacy, or enjoy someone's company

What is the goal of public speaking?

to inform, persuade, or entertain

What is the goal of small groups?

to solve problems and make decisions

Name some ways we express ourselves

words, music, art, etc.

refers to the new information, ideas, or suggested action the speaker wishes to express

Content Dimension

the physical, historical, and psychological communication environment

Context

the process that is the opposite of encoding, occurs when the words or unspoken signals are interpreted by the receiver

Decoding

Examines the role and importance of communication that has an effect on our health

Health Communication

the process of making sense of the world and sharing that sense with others through verbal and nonverbal messages

Human Communication

________________ ____________________ treats people as objects or that responds to their roles rather than to who they are as unique people

Impersonal communication

Communication that occurs at the same time between two people who attempt to mutually influence each other, usually for the purpose of managing relationships

Interpersonal Communication

the communication that occurs within yourself (thoughts, emotions, etc.)

Intrapersonal Communication

Consists of symbols and a system of rules (grammar) that make it possible for people to understand each other

Language