Chapter 1- Foundations of Human Communication
What are the 5 principles of communication
1) Aware 2) Verbal 3) Nonverbal 4) Listen and Respond 5) Adapt
What are the 3 universal cultural norms?
1) the value of truth 2) Respect for another person's dignity 3) the expectation that innocent people should not suffer
What are the 4 differences between face-to-face communication and mediated communication?
1)anonymity 2) Personal Appearance 3) Distance 4) Time
How many people or in a dyad?
2
How many people is a group?
3+
Who defined rhetoric in 333BCE?
Aristotle
Out of sync; there is a time delay
Asynchronous Communication
A message is communicated from sender to receiver via some pathway is called a _____________.
Channel
the process of acting on information
Communication
the process of translating ideas, feelings, thoughts into code
Encoding
The beliefs, values, and moral principles by which we determine what is right and wrong
Ethics
What makes it hard to listen?
External Distractions
People are made in_____________.
Families
What did Virginia Satir describe as "the largest single factor determining the kinds of relationships with others."?
Family Communication
a response to a message
Feedback
How do we make sense of things?
Finding patterns and structures
Expectations on communication change with ____________
Location
Occurs when a mediated message is sent to many people at the same time
Mass Communication
When you use media, such as a cell phone, to carry your message, you are using __________ _______________.
Mediated Communication
What keeps a message from being understood
Noise
interference
Noise
Communication by means other than written or spoken language that creates meaning for someone
Nonverbal Communication
__________ trumps ___________
Nonverbal; Verbal
The study of human communication occurs within organizations
Organization Communication
You consider the needs, motives, desires, and goals of your communication partners while still maintaining your integrity
Other-oriented
When you ___________ a message, you make decisions about how best to formulate it and respond to someone to achieve your communication goals
adapt
Occurs when a speaker addresses a gathering of people to inform, persuade, or entertain
Presentational Communication
Is usually les explicit; it offers cues about the emotions, attitudes, and amount of power and control the speaker directs towards each other
Relationship Dimension
The process of using symbols to influence or persuade others
Rhetoric
a "followable" prescription that indicates what behavior is obligated, preferred, or prohibited in a certain context
Rule
I the transactive process of creating meaning among 3-15 people who share a common purpose, feel a sense of belonging to the group, and exert influence one each other
Small Group Communication
words, sounds, gestures, or visual images that represent thoughts, concepts, objects, or experiences
Symbols
At the same time; communicate in real time
Synchronous Communication
Who you think you are; Who you think the other person is; Who you think the other person thinks you are; Who the other person thinks they are; Who the other person thinks you are; Who the other person thinks you think they are are what?
The six people always present during communication
How do today's models view communication?
a process in which meaning is co-created at the same time among people
How did early models view communication?
as a transfer or exchange of information
Name the four channels
auditory, visual, olfactory, and tactile
How do we "filter" messages?
by using past experiences, attitudes, beliefs, values, prejudices, and biases
Lack of what can lead to health problems?
close relationships
Everyone involved in the communication shapes how the message is understood by __________________.
drawing on their own experiences
Communication __________ ____________ and _____________ and is governed by rules
emphasizes content and relationships
Ethical communication __________ human worth
enhances
Communication is _______________, _______________, and is governed by rules
inescapable, irreversable
You must use the _________________ to modify the massages you construct
information you gather
the written, spoken, and unspoken elements of communication to which we assign meaning
messages
Communication should be ___________-__________---> it should acknowledge the thoughts and feelings of the other person
other-oriented
The person who decodes the signal and attempts to make sense of what the source encoded
receiver
the originator of a thought or an emotion
source
What is the goal of Interpersonal relationships?
to build trust, develop intimacy, or enjoy someone's company
What is the goal of public speaking?
to inform, persuade, or entertain
What is the goal of small groups?
to solve problems and make decisions
Name some ways we express ourselves
words, music, art, etc.
refers to the new information, ideas, or suggested action the speaker wishes to express
Content Dimension
the physical, historical, and psychological communication environment
Context
the process that is the opposite of encoding, occurs when the words or unspoken signals are interpreted by the receiver
Decoding
Examines the role and importance of communication that has an effect on our health
Health Communication
the process of making sense of the world and sharing that sense with others through verbal and nonverbal messages
Human Communication
________________ ____________________ treats people as objects or that responds to their roles rather than to who they are as unique people
Impersonal communication
Communication that occurs at the same time between two people who attempt to mutually influence each other, usually for the purpose of managing relationships
Interpersonal Communication
the communication that occurs within yourself (thoughts, emotions, etc.)
Intrapersonal Communication
Consists of symbols and a system of rules (grammar) that make it possible for people to understand each other
Language
