Chapter 10

Most organizations design TPS to process transactions as soon as they occur. This is called _________.

OLTP

Your southern region is not doing very well. You want to know why, so you ask for a special report showing the numbers for the southern region compared to the northern, eastern, and western regions. This is a(n) ________ report.

comparative

________ is an approach that integrates various automated factory systems.

CIM

________ is an advantage of cloud-based ERP systems.

Cost

________ are designed to correct a lack of communication among _________.

ERP; FAIS

________ is the correct evolution of POM planning.

MRP MRP II ERP

________ is part of the ________ process and involves sending goods that are in the warehouse to customers.

Sell-from-stock; fulfillment

Legacy systems were developed as _________.

Silos

You decide to purchase SAP but modify it to handle your specific business processes. This is an example of the ________ approach to ERP implementation.

best-of-breed

A(n) ________ report summarizes the performance of critical activities.

key indicator

The ________ process originates in the warehouse department and ends in the accounting department.

procurement

With the ________ approach to on-premise ERP implementation, a company implements a standard ERP package using the package's built-in configuration options.

vanilla

ERP systems that include administrative, sales, marketing, and HR processes are referred to as _________.

ERP II

________ is part of the ________ process and occurs when the company is trying to increase its inventory.

Make-to-stock; production

________ is an extended ERP module.

Supply chain management

A transaction is any business event that generates ________ worthy of being captured and stored in a database.

data

SCM systems are ________ systems.

interorganizational

Organizations typically invest in cloud-based ERP systems because they are _________.

less expensive

The fulfillment process originates in the ________ department and ends in the ________ department.

sales; accounting