Chapter 10 Multinational

Which of the following statements regarding globalizing through the Internet is not true?

A company that globalizes through the Internet does not have to be concerned with the global-local dilemma.

An Internet host that allows users to send encrypted data so that those outside the connection cannot see the information is a

A secure server

Which of the following is not one of the necessary electronic capabilities required for successful online presence?

Ability to provide support in English in the various service centers

The major opportunities of e-commerce globalization include all of the following EXCEPT

Access to new sources of financing.

Which of the following is NOT one of the ways to modify a website to make it global?

All company websites should first show the corporate website in the home country.

Traditional internet metrics do not quantify the use of new internet devices and features, including:

All of the above

Which of the following does NOT represent a necessary component of the ideal multinational e-business?

All of the above are necessary aspects of the multinational e-business

Which of the following strategies is a pure e-business least likely to be concerned with when facing e-commerce challenges?

Altering HR programs to suit the different skill requirements of e-commerce employees

Cost reduction, technology and efficiencies are considered to be the ________ of e-commerce.

Attractions

Although other forms of e-commerce are growing, the vast majority of e-commerce is

B2B

Which of the following statements is NOT true regarding Business-to-Business transactions (B2B)?

B2B is not as important as business-to-consumer (B2C) e-commerce businesses.

Companies such as manufacturers that sell directly to consumers (Dell), and companies that provide online shipping services (FedEx, UPS) are all examples of which of the following

B2C

The retail sale of toys from the Wal-Mart website represents which form of transaction?

B2C

The internet has enabled the emergence of a new form of multinational, known as

Born-globals.

Which of the following businesses poses the highest degree of difficulty in e-commerce?

Businesses that rely on a physical infrastructure

Price comparison websites which searches online stores around the world to provide price comparisons and shipping and delivery information represents which form of e-commerce?

C2B (consumer-to-business)

Channel conflicts, cost of site construction and maintenance are considered to be _____ of e-commerce

Challenges or deterrents

E-commerce enablers are

Companies that provide services and software that translate Web sites, calculate shipping, value-added taxes, duties, and other charges unique to each country.

Ebay is a prime example of which form of e-commerce?

Consumer to consumer transactions (C2C)

Which of the following statements does not accurately describe the most likely form of organizing a multinational e-business?

Corporate headquarters of the business provides the vision, strategy and leadership and also takes charge of the local strategies in each country

Which of the following is NOT one of the major threats to e-commerce globalization?

Cost of training in top managers in computer programming

According to the text, which of the following is NOT one of the factors to take in consideration when picking a country to start an e-business?

Countries that have remarkable education systems

Which of the following is not true regarding e-commerce?

Does not include goods and services delivered online, such as downloaded computer software

According to the text, which of the following is NOT one of the management challenges companies will face as they develop their e-commerce businesses?

Finding funds to develop the e-commerce business

Having systems in place to ensure that collected information is accurate and reliable represents which form of information security?

Integrity

Confidentiality

Is ensuring that collected private information is protected and safeguarded.

Multinational e-commerce enablers exist because

Many companies including very large ones, do not have the internal resources or abilities to conduct all e-commerce functions.

Southeast Asian countries represent opportunities for e-commerce growth due to

Membership in ASEAN.

E-commerce potential is substantial in South America because

Of the Mercosur trade group.

MNC's face rising pressures to maintain the __________ of their customers.

Privacy

According to the text, which of the following areas is not one of the areas that e-commerce companies work in?

Providing Internet services

Which of the following types of companies are more likely to face challenges when they decide to enter the international market through the Internet?

Smaller firms and firms new to international commerce

According to the text, where is the greatest potential for e-commerce businesses?

South America

The brick and mortar part of the company refers to

The company's traditional business operations.

Independent operations between the brick and mortar part of a company and its e-commerce system offer which of the following benefits?

The independent operation can move faster and be more entrepreneurial when freed from corporate bureaucracy and it can seek funding from deep pockets of venture capitalists.

According to the text, the degree of difficulty in conducting global e-commerce businesses is primarily dependent on

The infrastructure requirements.

Which of the following is NOT a benefit of integrated brick-and-mortar and internet businesses?

The integrated operation can move faster and be more entrepreneurial.

Which of the following is NOT one of the necessary steps to ensure a successful E-Commerce strategy?

Training all upper level management in computer programming

Which of the following services is not provided by e-commerce enablers?

Training programs to understand the local culture

A new trend is that multinationals are using _______________ to their advantage.

User Generated Content

Secure servers and internet hosts are two indicators of the

global presence of e-commerce

User Generated Content (UGC)

is exemplified by product reviews used by consumers to make purchase decisions.

The growth of the Internet economy

is so dramatic it is difficult to estimate.