Chapter 10 RAT

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marketspace

A broad term to describe extending a marketplace beyond traditional boundaries is called _______

content provider

A(n) ________ is an Internet business model in which information content is sold and distributed.

transaction broker

A(n) ________ is an Internet business model where users save time and money by processing online sales transactions and generating a fee for each transaction

electronic data interchange (EDI)

About 80 percent of online B2B e-commerce is still based on proprietary systems for ________

electronic data interchange

The acronym EDI stands for ________

e-commerce

The fastest growing form of retail trade in the United States, Europe, and Asia is _______

free/freemium revenue model

What revenue model offers basic services or content for free, while charging a premium for advanced or special features?

E

Which of the following options is NOT a unique feature of e-commerce technology? A. There is one set of technical standards across the globe. B. The information density has increased. C. The consumer is a participant in the process of delivering products or services. D. Marketing messages are more personalized, and products are customized. E. Our geographic boundaries now determine our network experience

software as a service

In information systems, SaaS stands for ________.

social media

According to the e-commerce presence map, activities including conversation are a(n) ________ type or presence.

social, mobile, and local

E-commerce has become more ________

social media

Facebook, Twitter, and blogs represent the typical platforms for the ________ e-commerce presence map.

70

In 2018, mobile marketing constitutes ________ percent of all online marketin

e-mail

Newsletters, updates, and sales are activities related to the ________ e-commerce presence map

richness

The ________ of the web makes it possible to deliver messages with text, audio, and video simultaneously to large numbers of people.

55

_______ percent of online retailers have m-commerce Web sites.

business-to-business (B2B)

According to your text, Elemica's Web site for buying and selling chemicals is an example of ________ electronic commerce

business-to-consumer (B2C)

BarnesandNoble.com is an example of ________ electronic commerce

internet; web

E-commerce refers to the use of the ________ and ________ to transact business

dynamic pricing

If a Web site changes its prices based on the demand characteristics (e.g., concert tickets), this would be an example of ________

six

Related to social e-commerce, small world theory suggests you are only ________ link(s) from every other person on earth

by all nations around the world

Technical standards for conducting e-commerce have been adopted ________

market entry

The fact that universal technical standards for the Internet and electronic commerce exist lowers ________ costs, making it cheaper for merchants to sell their goods

mobile

The fastest growing type of B2C e-commerce is _______

location

The global positioning system (GPS) enables ________ -based services for consumers via their smartphones

removing layers and reducing costs

The primary benefit of disintermediation to the consumer is ________.

developing a clear understanding of your business objectives

The two most important management challenges when building an e-commerce site include knowing how to choose the right technology and _______

Behavioral

_____ targeting techniques increase the effectiveness of banners, rich media, and video ads

display ads

______ are currently the most successful (revenue) online marketing and advertising format

EDI

_______ enables the computer-to-computer exchange between two organizations of standard transactions such as invoices, shipment schedules, or purchase orders


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