Chapter 11 - 4394

specialization

Leslie, Juan and Felica all work for the same company. Leslie pays the bills and invoices customers, Juan makes sure the company's culture computers and phones work, and Felica interacts with customers and sellers of the firm's products. This is an example of

reporting structures are often unclear

One of the disadvantages of a matrix structure is that

founder imprinting

Steve Jobs define and shaped Apples culture, and his influence continued even after he left the company. This is known as

specialization

The element of organizational structure that separate the tasks of one job from the tasks of another is known as

formalization

The foamy mug, a chain of coffee shops, ensures consistent quality and service in each of its cafes by using policy and procedure manuals that explicitly describe employees tasks. The foamy mug is characterized by a high degree of

stages in the value chain

The functional areas present in a functional structure frequently correspond to which of the following

strategy implementation

The process of the strategic management process that concerns the organization, coordination, and integration of work processes is

organization design

The structure, processes, and procedures of an organization are designed, put into place, reviewed, and reworked through a process known as

values

Which of the following is the most important yet least visible element of organization culture

each division operate independently

Which of the following is true of an M-form

use a functional structure that has mechanistic organizational elements

Which of the following must a firm do in order to effectively implement a cost leadership strategy

it is often necessary to achieve consistent and predictable results

Which of the following statements about formalization is true

a matrix structure

Which of the following structures is a combination of the multidivisional structure and the functional structure

exploration

Which of the following terms describes searching for new knowledge that may enhance a firms future performance

ambidextrous organization

Which type of organization attempts to balance and harness different activities in trade-off situations

a functional structure

Which type of structure uses domain expertise to separate employees into specific areas based on their purpose, such as sales and human resources

is difficult to implement

A characteristic of a matrix organization structure is that it

multidomestic

A firm using a strategy is likely to have a multidivisional structure with the multiple divisions representing different geographic regions and decentralized decision making

define and direct employees behavior through a set of explicit, codified rules and standard operating procedures

A firm would use input controls if it wanted to

inertia

A firm's unwillingness to alter how things are currently done is known as

highly centralized

A top-down strategic plan generally takes place in which type of organization

a higher degree of specialization than smaller companies

Companies such as Apple and Comcast tend to have

single business dominant business

Functional Structure

through a bottom-up initiative

How did Zappos formulate its list of ten core values

by taking their vision and making it into reality

How do founders leave their imprint on their organizations

tall

If there are several levels of management between the lowest employee and the CEO, the firm has a _____ structure

to control costs while offering products or services at a higher perceived value, thereby creating a competitive advantage

What is the goal of differentiation strategy

to enable managers to translate their chosen strategy into a realized one

What is the goal of organizational design

ineffective strategy implementation

What is the main reason why boards of directors fire CEO's

strategy follows structure

When "____" managers limit themselves to strategies that maintain the status quo

a firm's organizational structure

Which of the following determines the allocation of resources and the organization and operations of workers

related diversification unrelated diversification

Competitive M-form

artifacts

Corporate culture is expressed through ____, which are elements such as vocabulary and the type of clothing worn by employees