Chapter 14 Power, Influence, and Leadership

To be effective, a person employing influence tactics should do which of the following? (Choose every correct answer.)

Be authentic. ,Rely on the core.,Be subtle.

Which approach to leadership attempts to determine the actions and behaviors that effective leaders engage in when interacting with others?

Behavioral

According to research findings, followers seek and admire leaders who create which of these feelings? (Choose every correct answer.)

Community,Excitement,Significance

Which of the following are common task-oriented traits of leaders? (Choose every correct answer.)

Conscientiousness,Intelligence,Emotional stability

Which core influence tactic tends to work better than a legitimating tactic?

Consultation

Which approach to leadership asserts that a leader's effectiveness depends on the situation at hand?

Contingency

Which of the following are aspects of considerate leader behavior? (Choose every correct answer.)

Creates mutual respect ,Encourages identification with the team,Promotes social interactions

Jason is an effective leader because he has created a climate in which employees have a strong belief in their own ability to control their work. Which type of leadership would best describe Jason's style?

Empowering leadership

What type of leadership represents normatively appropriate behavior that focuses on being a moral role model?

Ethical

In addition to emotional intelligence and agreeableness, what is a common positive interpersonal attribute of leaders?

Extraversion

Socialized power occurs when power is directed at helping oneself as a way of achieving one's own selfish ends.

FALSE

True or false: Employees who have a poor relationship with their bosses should expect the bosses to change.

FALSE

True or false: House's revised path-goal theory has been tested enough to verify its overall conclusions.

FALSE

True or false: Leadership is a narrow term that only refers to formal positions such as CEO and CFO.

FALSE

True or false: Task-oriented leaders are best suited to handle all situations.

FALSE

True or false: Women executives score lower than men on producing high-quality work.

FALSE

Which leadership models are situational approaches? (Choose every correct answer.)

Fiedler's contingency model,House's path-goal model

A servant leader would display which of the following characteristics? (Choose every correct answer.)

Focus on listening,Commitment to the growth of people

Which leadership approach asserts that leadership behavior varies across a wide number of leadership styles, ranging from take-no-responsibility leadership to transformational leadership?

Full-range

Which leadership approach suggests that leadership behaviors vary along a continuum of leadership styles, from passive through transactional to transformational?

Full-range

What is the relatively stable trait that is grounded in the belief that something greater than the self exists?

Humility

Which of the following leadership behaviors is task-oriented and aimed at maximizing output?

Initiating-structure leadership

Which of the following are among the nine most common influence tactics? (Choose every correct answer.)

Inspirational appeals,Consultation,Rational persuasion

Which characteristics are associated with leaders rather than with managers? (Choose every correct answer.)

Inspiring others,Being a visionary,Being charismatic

What are some of the basic skills needed by leaders? (Choose every correct answer.)

Interpersonal skills,Business skills,Cognitive abilities,Conceptual skills

Ethical leadership encourages which of the following? (Choose every correct answer.)

Job satisfaction,Worker motivation

Which of the following behavioral outcomes are associated with a high-quality leader-member (LMX) exchange? (Choose every correct answer.)

Justice,Task performance,Job satisfaction

Jonathan manages a department of 10 people. Once he got to know each of the individual employees, he realized it would be best for him to approach them with projects in different ways. For example, Shaina likes to know the final goal of every project, while Carson only wants the details of his task. Which type of leadership is based on having different relationships with different subordinates?

Leader-member exchange

Which leadership model examines the quality of relationships between managers and subordinates and suggests that leaders have different relationships with different subordinates?

Leader-member exchange model

Which implications are offered by House's revised path-goal theory? (Choose every correct answer.)

Leaders should help employees achieve their goals by clarifying the path to those goals and removing obstacles to achieving them. ,Effective leaders will possess and likely use more than one style of leadership.,Leaders should modify their style to fit the employee characteristics and situational factors in the leadership situation.

Natalie loves her work at the shoe production facility. She is inspired by the company because, for every pair of shoes someone buys, the company gives a pair of shoes to a child in need. What type of leadership is this company providing that empowers Natalie?

Leading for meaningfulness

What is defined as the process of influencing others to understand and agree about what needs to be done while facilitating individual and group efforts to accomplish those goals?

Managerial leadership

Which leadership model holds that an effective leader makes desirable rewards available to workers and increases workers' motivation by clearly outlining the behavior that will help them achieve those goals and rewards?

Path-goal leadership

Which leadership model states that successful leaders help followers by tying meaningful rewards to goal accomplishment, reducing barriers to achieving those goals, and providing subordinates with support?

Path-goal leadership

What is the term for power directed at helping yourself and furthering your own ends rather than those of others or the organization?

Personalized power

Which of the following are forms of task-oriented leadership behaviors? (Choose every correct answer.)

Production-centered leadership,Initiating-structure leadership

Which of the following are relationship-oriented leadership behaviors? (Choose every correct answer.)

Providing career advice,Empowering employees to make decisions,Acting as a mentor

What behaviors are considered to be abusive supervision? (Choose every correct answer.)

Public humiliation,Ignoring subordinates,Shouting and insults

What type of leadership is primarily concerned with leaders' interactions with their subordinates and is aimed at enhancing the creation of a positive, nurturing work environment?

Relationship-oriented

What type of leader is described as a humble, giving person who wants nothing in return but to see other people succeed?

Servant leader

According to Fiedler's contingency leadership model, which two of the following are seen as leader orientations or styles? (Choose every correct answer.)

Task-oriented,Relationship-oriented

What conclusions can we draw from trait theory? (Choose every correct answer.)

The implications of leadership traits cannot be ignored. ,Organizations may want to consider personality and trait assessments in their selection and evaluation processes. ,A global mindset is an increasingly valued task-oriented trait. ,The positive and \dark triad\" traits suggest the qualities you should cultivate and avoid. "

According to the behavioral approaches to leadership, how should companies create effective managers?

Train them on task and relationship management.

Morgan considers Jessica an effective leader because she is intelligent, has high energy, and displays self-confidence. Morgan is characterizing Jessica based on which approach to leadership?

Trait

What type of leader excites passion, inspiring and empowering people to look beyond their own self-interest?

Transformational

What type of leaders use inspirational motivation, idealized influence, individual consideration, and intellectual stimulation to pursue organizational goals?

Transformational

Which are accurate statements concerning women and leadership? (Choose every correct answer.)

Women generally use a more participative style than men.,Women are more likely to use transformational leadership behaviors.

In which ways do interpersonal skills help leaders in being effective? (Choose every correct answer.)

Working with diverse groups of people,Influencing others

The phrase \the power of the purse strings

\" meaning that managers can approve raises and other monetary incentives for employees

Mycah complains to her boss about working overtime by saying, \I don't see why I have to finish this project tonight.\" Her boss responds

\"Because I'm the boss and I say so

Repeated verbal and nonverbal hostility toward a subordinate is called ______.

abusive supervision

Conrad and his wife, Olivia, are both managers at different companies. While Conrad prefers to allow his team to make decisions and come up with their own processes for completing tasks, Olivia prefers to tell her staff how to approach a project and who should be responsible for what. Each has a unique style, and both are effective. They both demonstrate the ______ leadership approach.

behavioral

Jordan enjoys working at his company because it has the philosophy that every employee is making an important contribution to achieve the company's goals. As a result, there is a mutual level of respect among all employees. In this situation, the company is creating a feeling of ______.

community

Leader behavior that is focused primarily on group members' needs and desires and is directed at creating mutual respect or trust is referred to as ______ leader behavior.

consideration

Fiedler's ______ leadership model is determined by whether a leader's style is task-oriented or relationship-oriented and if that style is effective for the situation at hand.

contingency

The situational approach to leadership is also known as the _____ approach.

contingency

Your belief in your ability to influence people who are unlike you in a global context is called a ______.

global mind-set

Tyrone's management style could best be described as the \carrot or the stick\" approach. If his subordinates perform to expectations

he will reward them; if their performance falls short of expectations

Although some people view ______ as a weakness, it is actually the belief that something greater than oneself exists.

humility

Within the LMX model of leadership, ______ exchange refers to the relationship between leader and follower, which is viewed as a partnership characterized by mutual trust and a common fate.

in-group

Conscious efforts to affect and change behaviors in others are known as ______ tactics.

influence

The leadership aspect of managerial leaders is to ______, while the management part is to ______.

influence; facilitate

A manager who exhibits ______ leadership behavior will pay more attention to production costs than employee morale.

initiating-structure

Leaders who exhibit ______ leadership behavior focus on clarifying tasks and setting goals to maximize output and efficiency.

initiating-structure

An organization's vision and strategic plan is created by ______ and then implemented by ______.

leaders; managers

As shift supervisor, Cassandra developed the schedule for the day, indicating which of her staff would be doing which job. The staff follows this schedule because of Cassandra's ______ power.

legitimate

The type of power that all managers have that results from their formal position within the organization is called ______ power.

legitimate

According to the LMX model, in an ______ exchange, leaders are characterized as overseers who fail to create a sense of mutual trust, respect, or common fate.

out-group

Trisha works hard to maintain a friendly, supportive climate in her department. Her motto is \People first

production second.\" Trisha exhibits ______ leadership."

Employees' belief that they have some degree of control over their work is referred to as ______.

psychological empowerment

At the completion of a long project, Aileen gives her assistant a day off with pay to acknowledge all of his hard work. This is an example of ______ power.

reward

Power that results from managers' authority to give subordinates bonuses or other incentives for doing a good job is ______ power.

reward

Proponents of the ______ approach to leadership believe that the most effective leadership behavior depends on the circumstances at hand.

situational

Leaders who focus on ______ leadership behaviors attempt to ensure that people, equipment, and other resources are used efficiently and effectively to accomplish the organization's mission.

task-oriented

Nicole runs a \tight ship\" in her department. She expects her staff to follow the rules and procedures and is hands-on when it comes to making sure that the organization's production and productivity goals are met. Nicole would best be described as displaying ______ behaviors."

task-oriented

Attempts to identify distinctive characteristics that account for the effectiveness of leaders are called the ______ approaches to leadership.

trait

Candidates for the management development program at GenCo Enterprises must first complete a personality assessment to determine their suitability for a leadership role. Based on this, it would appear that GenCo believes in the ______ approach to leadership.

trait

Leadership that focuses on clarifying employees' roles, explaining task requirements, and providing rewards or punishments based on performance is called ______ leadership.

transactional

The human resource director told James that, in his role as product supervisor, he would get the best work out of his staff by employing a reward system for a job done well. The human resource director is focused on ______ leadership.

transactional