chapter 14 quiz

Colin is a marketing executive at an automobile company. If a marketing project assigned to him is in the international realm, Colin makes sure that he visits the particular country and observes the various cultural aspects of that society. Consequently, he tries to integrate his observations into the marketing strategy. Which of the following best describes Colin's behavior?

. Divergent learning style

Physical CQ

Actions and demeanor that prove to foreign hosts that a person has entered their world

Jacob works as a human resource executive at an information technology firm. His personal observation about the work culture is that despite the high performance levels of a majority of the workers, the level of employee engagement is quite low, and employees tend to be too focused on their own interests. The top management of the company asks for Jacob's advice in order to gain a clear perspective on various aspects related to employees. Which of the following would you suggest if you were in Jacob's position?

Increase the level of humane orientation.

Cognitive CQ

The ability to pick up some factual clues about relevant behavior

Emotional CQ

The self-confidence and courage to keep trying even though the first few attempts to adapting one's behavior to a group of foreign workers went poorly

Which of the following is likely to result in increased retention rates of a culturally diverse work force?

a. Giving diversity committees clout with top management

Which of the following is a frequently mentioned concern about diversity training?

a. It tends to reinforce stereotypes about groups.

Which of the following explains the fact that cultural diversity drives business development?

c. It enables a company to connect with various audiences and expand into new markets.

Helen lives in a city whose population supports and rewards members of the community who excel at a given task or project. It can be said that Helen lives in a city which scores high on:

d. performance orientation

Camellia Corp., a furniture company, has set up its manufacturing unit in a country where the government provides incentives for companies that have a stated long-term investment plan. It can be said that Camellia Corp. is operating in a country that most likely scores _____.

a. high on future orientation

Kenneth works in an organization that relies totally on its closely knit top management for major decisions and directions. The top management has a decisive say in all important matters and subordinates always defer to their decisions. Kenneth's organization is likely to have a high _____.

power distance

Which of the following is a potential disadvantage of multilingualism in companies involved in cross-cultural activity? a. It may not be legally enforceable. b. Some people may regard the policy as an affront to their cultural identity. c. It may interfere with accomplishing business goals.

c. It may interfere with accomplishing business goals.

Kendall Inc., a food processing company, is located in a city that is home to a substantial number of minority communities. The top management, in its recent recruitment policy, has decided to concentrate on minority communities while recruiting. This initiative could:

c. aid the local economy in terms of the flow of money as well as employment.

Elena works as a project manager at a construction company. The company has recently inaugurated its subsidiary in another country in a different continent. When a group of project managers at the company were asked if they were willing to relocate for a year to initiate business operations in the new facility, Elena immediately accepted the offer. This exemplifies Elena being:

culturally adventurous.