Chapter 15 Homework

Ethan, a senior employee in a company, guides and coaches new employees.

Mentor

Jarod has hired a new business analyst who is a recent college graduate and holds an MBA. The analyst has some business experience prior to his graduate work, but is working in a new industry and a new role. Which type(s) of learning and development should Jarod put in place for this new recruit?

Double-loop learning and mentoring

Elisa grooms her subordinate Rita to take over as the team manager following Elisa's promotion to the next level.

Leadership succession

Shawn is coached by his manager to develop skills for advancing his career. Shawn's manager is involved in _____________.

Mentoring

single-loop learning

Shirley is not very receptive to the feedback provided by her boss about her work.

Failure in reaching targets helps Morris, a manager, to think of aspects he had not considered before. Hence, _______________helps a person to build skills and insights that he or she may not otherwise have.

Experience

Kaitlin does not seem to be displaying effective mentoring behaviors according to Misty. Misty had a different idea about the mentoring relationship. She thought that a mentor would provide counsel, guidance, and necessary emotional support. Misty is determined to be a better mentor than Kaitlin when she becomes a manager. In order to become an effective manager, Misty has to develop her leadership skills. If you were in Misty's position, which of the following would you consider to be essential to be a good mentor?

Misty should allow her proteges to face new opportunities and challenges and guide them enough to take calculated risks.

Derek was the manager and head of Mizokka Inc. He was a dynamic, charismatic leader and a great motivator. When he announced his retirement, most of the employees were disappointed and believed that the organization would no longer remain the same. Derek also announced that he would be replaced by an experienced leader who will be joining them from another organization. This news was not received well by most employees. Since Derek was well liked by his employees, which of the following is most likely to ensue on the arrival of the new leader?

The turnover is likely to increase.

Self-discipline

Alice is focused on obtaining a promotion this year and works toward her goal.

Wilson is an aspiring trainer. Currently, he is working with a soft-skills training firm and undergoing training to be a trainer. His mentor, Richard, has asked Wilson to observe one of the training sessions that he is conducting. Wilson will then have to conduct a mock training session in a similar fashion. Richard will provide feedback to Wilson based on his performance. Which of the following types of leadership development programs is Wilson undergoing?

Behavioral role modeling

Simon was an executive manager at an audit firm for four years. When he was promoted as a manager, he typically faced the same challenges that any new leader faces. Currently, Simon is a board member of the same firm and he is faced with the challenge of developing a pool of successors. Classify the scenarios listed below as either a challenge of being a new leader or a step involved in succession management by matching them to the category in which they belong. *Challenge of Being a new leader *Step involved in succession management

Challenge of being a new leader -Simon must decide how much time to spend leading vs. doing individual tasks -simon should assess individuals to identify strengths and developmental needs -simon must identify needed executive competencies. Step involved in succession management -simon must build relationships and foster teamwork quickly

Formal _____________ helps a person develop logical skills.

Education

If Kaitlin were an effective mentor, she would assist Misty in developing leadership capabilities. Assuming that they shared a strong emotional bond, Kaitlin would help Misty in developing leadership self-efficacy. Which of the following would you do if you were in Kaitlin's position to help Misty develop leadership skills? Select all that apply.

Ensure that Misty feels secure enough to take risks and recommend leadership development programs to Misty.

The managers of a company attend a workshop on personality development that helps them observe their behavior and its impact on their effectiveness.

Feedback-intensive development program

Self-awareness

Issac is aware of how his colleagues feel about him and behaves accordingly

Double-loop learning

Norman accepts feedback on his work in a positive manner and strives for improvement

Marcy is a professional who provides advice and encouragement to leaders and managers in relation to their leadership skills. Her approach is very direct and she strives to help people improve in areas that usually prevent them from attaining further progress as good leaders. She helps leaders in reshaping their image to add value to their skills and professional appearance. In this case, Marcy is using a form of leadership development known as _____.

executive coaching

Maxwell is very comfortable working with numbers and complex logical problems. His work involves guiding and helping subordinates solve problems related to coding and numbers. Since he is proficient with mathematical theories and has acquired extensive knowledge about the subject, his superiors regularly consult him. This proficiency has been acquired as a result of _____.

formal education

Kaitlin is an authoritarian mentor and her strategy typically involves micromanagement. However, she has ended up neglecting a few other good practices that mentors must follow. Kaitlin does not provide emotional support, or help to enhance leadership capabilities in Misty. In this case, how would you deal with Kaitlin's shortcomings if you were in Misty's position?

request management for a backup mentor

Gavin sits with his mentor once a month during client meetings to observe how his mentor handles client queries.

shadowing

Shannon has been working in the marketing department of an organization for the past two years. Recently, she has been assigned her first mentee. Although she has been regularly assigning and assessing the work of other employees, this is her first experience with a protégé. The protégé would be observing Shannon's daily work activities, asking questions, and expecting to gain relevant knowledge. Shannon is a bit nervous, but she is determined to learn a few effective mentoring behaviors that could increase her credibility. Which of the following practices should Shannon adopt to be a good mentor?

telling the protege essential things though he or she may not want to hear it.