Chapter 15 Test Out Questions
One day, while trying to start your Windows 10 computer, the system displays the following error: One day, while trying to start your Windows 10 computer, the system displays the following error: Windows could not start. Could not read from the selected boot disk. Check boot path Windows could not start. Could not read from the selected boot disk. Check boot path and disk hardware. and disk hardware. Which of the following will most likely fix the problem?
Boot into the recovery environment and run the bootrec /rebuildbcd bootrec /rebuildbcd command.
Wendy had been searching the internet for a great deal on jewelry. While looking at one site, a pop up was displayed that told her she had just been chosen as a winner for a prize. Being excited to win, when did clicked on the link provided to claim her prize the next day, when Wendy tried to turn on her computer, computer displayed the blue screen of death (BSOD). After interviewing Wendy, you suspect that the pop ups she clicked. Installed some malicious software that was caused her computer to lock up. Which of the following is best place to begin repairing Wendy's computer.
Boot the computer from the Windows installation disc and run startup repair
Rodney, a user in the research department, reports that he is experiencing blue screen errors Rodney, a user in the research department, reports that he is experiencing blue screen errors while using his Windows computer. You ask Rodney if anything has changed on the computer while using his Windows computer. You ask Rodney if anything has changed on the computer recently. Rodney explains that he recently installed a TV tuner board in an expansion slot. Now he recently. Rodney explains that he recently installed a TV tuner board in an expansion slot. Now he has to reboot the computer every time he loads the TV tuner application to watch TV. You need to has to reboot the computer every time he loads the TV tuner application to watch TV. You need to fix Rodney's computer and prevent Rodney from using the TV until you can install an updated fix Rodney's computer and prevent Rodney from using the TV until you can install an updated driver.
Boot the system into Safe Mode. Disable the TV tuner driver in Device Manager.
You have a Windows system with two SATA hard drives, one used for the operating system and You have a Windows system with two SATA hard drives, one used for the operating system and the other used for storing data. You have traced recent problems to a fault in the system the other used for storing data. You have traced recent problems to a fault in the system motherboard. You replaced the motherboard and reconnected all the hardware. When you started motherboard. You replaced the motherboard and reconnected all the hardware. When you started the computer, the system showed the startup information screen, but then returned an error that the computer, the system showed the startup information screen, but then returned an error that an operating system could not be found. an operating system could not be found. What should you do? (Select TWO. Each option is part of the complete solution.)
Change the boot order in the UEFI configuration. Verify the operating system SATA drive is configured as the boot drive in the UEFI configuration.
Nathan, a long time Mac User, has been using his Mac computer for some time now with no issues, recently, however, he reported that his Mac will unexpectedly tell him that his computer must be restarted by holding down power button for several seconds or by pressing the restart button. Assuming that this is a symptom of kernel panic, which of the following steps would be the best first step for troubleshooting this issue?
Do a safe reboot
You have booted your Windows workstation into Safe Mode and enabled Boot Logging. To which You have booted your Windows workstation into Safe Mode and enabled Boot Logging. To which log file is the boot logging information now being written? log file is the boot logging information now being written?
Ntbtlog.txt
You need to boot a Windows 10 system into safe mode. Which steps will accomplish this task? (Select two. Each choice is a complete solution.)
Press f8 at startup/ In Safe Mode, select Start > settings > Update & Security > Recovery > Advanced startup > restart now.
You turn on your desktop computer. You can hear the fans start up, but the monitor remains You turn on your desktop computer. You can hear the fans start up, but the monitor remains blank. You wait a while, but it doesn't appear that anything else is happening. The hard drive blank. You wait a while, but it doesn't appear that anything else is happening. The hard drive activity light doesn't show activity, and you never hear the sound that plays when Windows loads.
Processor, Video Card, Memory
You're troubleshooting a computer that runs Windows 10. The operating system has halted. And a blue screen is displayed on the monitor with an error message. What is the first step you should take to troubleshoot the issue?
Search for the error in Microsoft's knowledge base.
Marcus was attempting to tweak the way his Windows 10 workstation boots when he inadvertently corrupted his system boot files. It will now no longer boot to a logon prompt. He boots the system corrupted his system boot files. It will now no longer boot to a logon prompt. He boots the system from the Windows installation disc and accesses the Recovery Environment. from the Windows installation disc and accesses the Recovery Environment. What should he do next?
Select Troubleshoot > Advanced Options > Startup Repair
You are an IT technician for your company. One of your employees calls and tells you that every You are an IT technician for your company. One of your employees calls and tells you that every time they turn their computer on, they hear three beeps. time they turn their computer on, they hear three beeps. Which of the following BEST describes an accurate reply to this employee?
Three repeated beeps may mean different things. First, we need to check the Three repeated beeps may mean different things. First, we need to check the motherboard documentation.
How can you keep a Windows 10 system from automatically restarting after a critical system error How can you keep a Windows 10 system from automatically restarting after a critical system error occurs?
Use the Disable automatic restart after failure option on the Advanced Startup Options Use the Disable automatic restart after failure option on the Advanced Startup Options menu.
You have a computer that runs Windows 7, and you want to install Windows 10. You are not You have a computer that runs Windows 7, and you want to install Windows 10. You are not concerned about keeping any of the existing data currently on the drive, and you want to do a concerned about keeping any of the existing data currently on the drive, and you want to do a clean install. After placing the Windows 10 installation DVD in the optical drive, you restart the clean install. After placing the Windows 10 installation DVD in the optical drive, you restart the computer, but it does not boot to the DVD, and you are unable to install Windows. computer, but it does not boot to the DVD, and you are unable to install Windows. Which of the following are the BEST methods for installing Windows from the DVD? (Select TWO. Which of the following are the BEST methods for installing Windows from the DVD? (Select TWO. Each choice is a complete solution.)
While the computer is rebooting, press the boot menu function key. From the UEFI or BIOS firmware, change the boot order
You have just received a call from one of your customers. He informs you that after turning his You have just received a call from one of your customers. He informs you that after turning his computer on, he received the following error: computer on, he received the following error: Error loading operating system Error loading operating system BOOTMGR is missing BOOTMGR is missing Press Ctrl+Alt+Del to restart Press Ctrl+Alt+Del to restart Every time he restarts his computer, the same error is shown. Every time he restarts his computer, the same error is shown. Which of the following tools is BEST for fixing this issue?
bootrec
You are troubleshooting a Windows 10 system that won't boot. The system appears to initialize You are troubleshooting a Windows 10 system that won't boot. The system appears to initialize just fine and post completes correctly. However, Windows doesn't load, and an error message is just fine and post completes correctly. However, Windows doesn't load, and an error message is displayed on the screen, indicating the operating system couldn't be found. You determine that displayed on the screen, indicating the operating system couldn't be found. You determine that the Master Boot Record (MBR) is corrupt. the Master Boot Record (MBR) is corrupt. To fix the issue, you do the following: To fix the issue, you do the following: 1. 1. Boot the system from the Windows 10 installation DVD. Boot the system from the Windows 10 installation DVD. 2. 2. Access the Recovery Environment. Access the Recovery Environment. 3. 3. Open a Command window. Open a Command window. Enter the command you can run at the command prompt to address this issue.
bootrec /fixmbr bootrec /fixmbr
As you are working on your Windows 10 computer during a fierce Thunder, lightning strikes the nearby Transformer, and your office loses all power. Since your laptop's battery is dead, your computer instantly turns off. Wants power to the building has been restored, you turn your computer on and notice that you are now getting a missing dll error message. Which of the following tools is most likely to rectify the issue?
sfc
You want to scan the integrity of all protected system files on your Windows 10 system, but not repair them. repair them. Which command should you use?
sfc /verifyonly
