CHAPTER 15
Beth, a middle manager at Heather's Handbags, uses threats and punishments as ways of influencing the behavior of his subordinates. Which of the following sources of power is Beth relying on? a.Coercive power b.Expert power c.Personal power d.Reward power e.Referent power
a.Coercive power
Which of the following is a follower who participates actively in the organization but does not use critical thinking skills? a.Conformist b.Passive follower c.Pragmatic survivor d.Alienated follower e.Effective follower
a.Conformist
Which of the following is a model of leadership that describes the relationship between leadership styles and specific organizational situations? a.Contingency approach b.Behavioral approach c.Trait approach d.Organizational approach e.None of these
a.Contingency approach
"A fire that ignites followers" is used to describe which leadership characteristic? a.Tenacity b.Charisma c.Authority d.Vision e.Service
b.Charisma
Which of the following types of leader is one who has the ability to motivate subordinates to transcend their expected performance? a.Supportive b.Charismatic c.Traditional d.Team e.Transactional
b.Charismatic
____ power comes from personal sources that are not as invested in the organization, such as personal interests, goals, and values. a.Positional b.Personal c.Control d.Management e.Motivation
b.Personal
According to the leadership grid, _____ means the absence of a management philosophy, where managers exert little effort toward interpersonal relationships or work accomplishment. a.low-road management b.impoverished management c.authority-compliance management d.solitary management e.middle-of-the-road management
b.impoverished management
A(n)_____ leader works to fulfill subordinated needs and goals as well as to achieve the organization's larger mission. a.interactive b.servant c.charismatic d.transformational e.transactional
b.servant
According to the situational theory of Hersey and Blanchard, which of the following leader styles matches up best with low readiness subordinates? a.Delegating style b.Selling style c.Telling style d.Participating style e.None of these
c.Telling style
Two leadership styles used by Fiedler in his contingency theory were: a.concern for people and concern for production. b.consideration and initiating structure. c.relationship-oriented and task-oriented. d.employee-centered and job-centered. e.employee-oriented and relations-oriented
c.relationship-oriented and task-oriented.
_____ means being unpretentious and modest rather than arrogant and prideful. a.Altruism b.Assurance c.Reserved d.Humility e.Egotism
d.Humility
Which of the following refers to the highest level in a hierarchy of manager capabilities? a.Interactive leadership b.Postheroic leadership c.People-oriented leadership d.Level 5 leadership e.Creative leadership
d.Level 5 leadership
_____ reflects a moderate amount of concern for both people and production. a.Team Management b.Authority-Compliance c.Country Club Management d.Impoverished Management e.Middle of the Road Management
e.Middle of the Road Management
Which of the following types of power stems from a leader's special knowledge? a.Reward power b.Referent power c.Legitimate power d.Coercive power e.None of these
e.None of these
The distinguishing personal characteristics of a leader are known as: a.personal preferences. b.sources of power. c.leadership behaviors. d.leadership styles. e.traits
e.traits
