Chapter 2: Communications

The power of the transmitter and receiver and the height of the broadcast and receiving antennas determine the: A) distance a radio signal will travel B) frequency of the radio signal C) number of radios that can use a given channel D) volume of the radio broadcast

A) distance a radio signal will travel

Which method of alerting fire department members of an emergency alerts the member by tone, light, and/or vibration and can be seen to specific frequencies? A) Home electronic monitors B) Pagers C) Computer terminal D) Radio

B) Pagers

Enhanced 9-1-1 systems provide dispatchers with information such as the caller's location, phone number, and: A) the type of emergency at the caller's location B) direction to the caller's location C) live video of the current conditions at the location D) the caller's first and last name

B) direction to the caller's location

Once an emergency has been reported, the information must be: A) shared with other telecommunicators B) transmitted to responding units C) verified and sorted D) logged into a public log

B) transmitted to responding units

Which federal agency issues radio licenses to fire departments that operate radio equipment? A) Federal Trade Commission (FTC) B) Federal Emergency Management Agency (FEMA) C) Federal Communications Commission (FCC) D) Federal Aviation Administration (FAA)

C) Federal Communications Commission (FCC)

Radios used in fixed locations such as fire stations, telecommunications centers, training centers, or administrative offices are referred to as: A) command radios B) mobile radios C) base station radios D) portable radios

C) base station radios

A central location that takes all emergency calls and routes the call to the fire, emergency medical, or law enforcement dispatcher is a: A) dispatch center B) communications center C) public safety answering point D) emergency service specific telecommunications center

C) public safety answering point

When answering nonemergency telephone calls, remember to be professional and courteous because you are: A) likely to be speaking with an officer B) going to be evaluated on this behavior C) representing your department D) being paid to be professional

C) representing your department

Everyone at an emergency scene should follow two basic communication rules: the sender should identify themselves in every transmission and the receiver should: A) make written notes of the message B) share the message with other telecommunicators C) avoid repeating back the message D) acknowledge the message

D) acknowledge the message

Remote areas or locations inside structures that cause the loss of cellular telephone service or radio signals are known as: A) no-go-zones B) non-com zones C) ambient noise zones D) dead zones

D) dead zones

Individuals who are trained to receive, process, and dispatch emergency calls are known as: A) controllers B) announcers C) radio operators D) telecommunicators

D) telecommunicators