chapter 25

What is the most accurate way to get a device's location?

GPS

In Android, where would you go to force stop an app?

application manager

A mobile device overheats for seemingly no reason. What is the most likely cause?

defective battery

What hidden menu might exist to help with device calibration?

diagnostics menu

What is one major indicator of a weak cellular signal?

dropped connections

PGP and S/MIME are examples of _______________.

encryption standard

What is the process in which an organization tracks when its employees enter or exit a predefined area?

geofencing

What is it called when you hold a system's power button for several seconds until it turns completely off?

hard reboot

Why is a hard reset the most disruptive reset option?

it removes all of the users settings

Modern mobile devices use what type of battery?

li-ion

Most mobile devices have a few _______________ stickers that change color when exposed to water.

liquid contact indicator

Why might you run into connectivity problems at large public gatherings?

overloaded network

Which term refers to a collection of configuration and security settings that an administrator has created?

profile

What is a last resort you can do if your device is stolen?

remote wipe

Removing OS restrictions on an Android device is known as _________________.

rooting

Because mobile device hardware typically cannot be repaired or replaced by a user or field tech, mobile device troubleshooting focuses on what type of issues?

software

What might be the result of too many failed login attempts?

system lockout

Having a user logon at a certain time of day, or even within so many seconds or minutes of another event, is known as a(n) _______________ factor.

temporal

Besides the display, what is a very large battery drain for a mobile device?

wireless communication

What might a dim display mean?

There is a problem with the display panel.