Chapter 4

A project charter typically does not authorize the project manager to use organizational resources to complete the project.

False

An organization's information technology project selection process should guide the strategic plan.

False

Change requests are always made in writing.

False

Many projects fail because of unclear requirements and expectations, so starting with a payback analysis makes a lot of sense.

False

Project integration management must occur just within the context of a particular project.

False

The ROI is always positive.

False

What statement is true regarding a return on investment or ROI?

It is always a percentage.

The outputs of which process include change request status updates, project management plan updates, and project document updates?

Monitoring and controlling

Which process is undertaken to reduce the probability of negative consequences associated with project risks?

Preventive actions

What document used to coordinate all project planning documents and help guide a project's execution and control?

Project management plan

Which section of the project management plan provides the planned cost of deliverables?

budget

Which information is included in a business case?

project objective, high-level requirements, and time and cost goals

Which process involves selecting information technology projects and assigning resources?

resource allocation

Which section of the project plan lists the planned dates for completing key deliverables?

schedule

Which section of the project management plan describes specific methodologies a project might use and explains how to document information?

technical processes

What is the first step in the planning process?

tie the information technology strategic plan to the organization's overall strategic plan

What are new requirements imposed by management, government, or some external influence referred to as?

Directives

A SWOT analysis, being a linear process, cannot be performed using the nonlinear mind mapping technique.

False

In a weighted scoring model, what percent must the sum of the weights of all the criteria total?

100

Which stage of information technology planning outlines business processes that are central to achieving strategic goals and helps determine which ones could most benefit from information technology?

Business area analysis

What term is used for benefits minus costs?

Cash flow

Which term is used for a formal, documented process that describes when and how official project documents may be modified, the people authorized to make modifications, and the paperwork required for these changes?

Change control system

What process involves identifying and controlling the functional and physical design characteristics of products and their support documentation, and ensures that the descriptions of the project's products are correct and complete?

Configuration management

Corrective actions reduce the probability of negative consequences associated with project risks, while preventive actions should result in improvements in project performance.

False

The number of interfaces in a single project is limited, and does not depend on the number of people involved in the project.

False

The organization should complete low-priority projects before high-priority ones, if the low-priority ones take less time.

False

Which process includes defining project scope, benefits, and constraints?

Project planning

What term is used for the minimum acceptable rate of return on an investment?

Required rate of return

A summary of the planned approach for managing the project should describe stakeholder needs and expectations, important assumptions, and constraints.

True

An annual discount factor is a multiplier for each year based on the discount rate and year.

True

As projects progress, the organization must reevaluate the need, funding, and will for each project to determine if the project should be continued, redefined, or terminated.

True

In project integration management, directing and managing project execution involves carrying out the project management plan by performing the activities included in it.

True

NPV analysis is a method for making equal comparisons between cash flows for multi-year projects.

True

Organizational process asset updates are an important output of the closing process of a project.

True

Projects that arise as a result of problems and directives must be resolved quickly to avoid hurting an organization's business.

True

When does payback occur?

When the net cumulative benefits equal the net cumulative costs

A project's internal rate of return can be determined by finding what discount rate results in an NPV of what value for the project?

Zero

What is the first step in determining the NPV?

determine the estimated costs and benefits for the life of the project and the products it produces

Opportunities and directives are essentially the same thing.

false

Project integration management must occur just within the context of a particular project.

false

Projects that address broad organizational needs are likely to fail.

false

An annual discount factor is a multiplier for each year based on the discount rate and year.

true

Information systems can help an organization support a strategy of being a low-cost producer.

true

Payback period is the amount of time it will take to recoup, in the form of net cash inflows, the total dollars invested in a project.

true

Which process involves working with stakeholders to create the document that formally authorizes a project?

Developing the project charter