Chapter 7 Quiz Questions

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Which of the following statements about segmentation is true?

Different segments might require different marketing strategies or mixes.

Which base of segmentation divides buyers into segments based on their​ knowledge, attitudes,​ uses, or responses to a​ product?

Behavioral

Which of the following statements regarding demographic segmentation is correct?

Consumer needs, wants, and usage rates vary closely with demographic variables.

The full mix of benefits on which a brand is differentiated and positioned is known as the brand's ________.

Value Proposition

What are the three broad targeting strategies used by marketers?

Mass marketing, differentiated marketing, and micro marketing (mass, diff, micro)

A colleague wants to evaluate the attractiveness of a particular market segment. Which of the following would be good advice for your​ colleague?

Carefully consider the degree of competition and ease of entry into the segment

Which statement regarding segmentation is correct?

Consumer and business marketers use many similar variables, but business marketers use additional variables to segment their markets.

Which of the following statements regarding concentrated marketing is incorrect?

It involves higher-than-normal risks

What is the overall purpose of differentiation?

To create superior customer value

What are perceptual positioning maps used for?

To show consumer perceptions of different brands on important product dimensions

Choosing a differentiated targeting strategy has many benefits, but a downside is that ____.

it can increase costs

Market Targeting

the process of evaluation each market segment's attractiveness and selecting one or more segments to enter

Positioning

Arranging for a market offering to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumers.

If men and women respond similarly to the same marketing​ mix, they do not constitute​ distinct, identifiable segments. Gender would not be an effective base for segmentation in this example because the segments are not​ __________.

Differentiable

On the My M&Ms website buyers can place custom orders for M&Ms. They can choose colors, message, upload photo on each candy. Which targeting strategy is M&M using?

Individual marketing

There is a growing segment of people who want food that tastes good and is also good for them. This​ healthy-living segment represents which segmentation​ base?

Lifestyle

Which of the following descriptions best represents targeting a demographic segment?

Marketing prepackages lunches for children

Which targeting strategy focuses on common consumer​ needs, as opposed to different​ needs?

Mass marketing

BMW says their cars are​ "The Ultimate Driving​ Machine". Ford trucks are​ "Built Ford​ Tough". Which type of differentiation do these examples​ represent?

Product Differentiation

Fitbit makes health and fitness tracking devices. Some buyers want very basic fitness tracking such as steps taken and calories consumed. Others are focused on high performance and want heart rate and sleep​ monitoring, text​ notification, and wireless sync to their smart phone. In serving these two very different​ groups, Fitbit is using​ __________ segmentation.

benefits sought segmentation

When segmenting international​ markets, markets can be grouped according to​ language, religion,​ customs, and values. This type of segmentation is based on​ __________ factors.

cultural

When segmenting international​ markets, marketers often can form segments of consumers who have similar needs and buying behaviors even though they are located in different countries. This is called​ __________.

intermarket segmentation

Psychographic segmentation divides buyers into different segments based on ____.

lifestyle and personality

Which value proposition is the most difficult to sustain in the long​ run?

more for less

Which of the following statements regarding positioning is correct?

positions must adapt over time to meet changing consumer needs


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