Chapter 8 Part 1 Practice Questions (Mobile Devices)

Match the notebook Fn key icon labels on the left to the corresponding keys, numbered on the right

1. Touchpad (on/off) 2. Screen orientation 3. Wireless (on/off) 4. Bluetooth (on/off) 5. Dual displays 6. Play/pause media

Which feature makes it possible to close some notebook computers and still use the touchscreen?

180 degree rotating touchscreen

You need to replace the hard disk in your laptop computer. Which of the following hard drive sizes would you likely choose for the laptop?

2.5"

In preparation to use your laptop on the airplane as you travel to a conference, you disconnected the USB mouse. However, after removing the external mouse, the cursor drifts consistently to the left side of the screen while using the built-in trackpad and mouse buttons.

Access the BIOS/UEFI configuration and disable the USB pointer option.

One of your users suspects that the battery in their notebook computer is failing. You test it by using a known good power adapter to plug it in long enough to receive a full charge. The battery reads that it is fully charged in Windows. You then disconnect the laptop from its power source and wait to see how long the battery lasts. The batter dies after only about 15 minutes. What should you do to resolve this problem?

Assume the battery is failing and replace it

The integrated mouse, the small monitor, and the compact nature of the keyboard are impeding your work when you use a notebook, but you still need a system that is portable if necessary. What is your best option?

Buy a docking station for your notebook

Six months age, you purchased a new laptop. Since then, you have noticed that the battery life has been steadily going down. When it was new, a full charge lasted about 3 hours. Now you are lucky to get 2 hours before the battery charge level drops below 5%. What should be your first step to correct this problem?

Calibrate the battery.

Your laptop has an ExpressCard /54 slot. Which of the following is true? (Select two.)

Compatible ExpressCards for the laptop include cards which are rectangular-shaped. You can use an ExpressCard /34 card or and ExpressCard /54 card in the laptop.

If a notebook computer is exhibiting symptoms that seem to indicate a malfunctioning keyboard, what troubleshooting steps can you take to determine if the keyboard needs to be replaced? (Select two.)

Connect an external keyboard. Check for special keyboard features that could be enabled that may cause some keys to perform alternate tasks.

Which of the following input devices uses a stylus?

Digitizer

Which component lets you use a notebook system as a desktop system by making it possible to connect a normal-sized external mouse, keyboard monitor, and speakers?

Docking station

You have just purchased a new laptop with built-in 802.11 wireless and Bluetooth capabilities. When you boot into Windows, you do not see a Bluetooth adapter listed in Device Manager. What should you do first?

Enable Bluetooth in the BIOS/UEFI configuration.

You want to use Hibernation on your Windows notebook. What does it need to have?

Enough free hard drive space

You're troubleshooting a malfunctioning LED display on a notebook computer system. An external monitor correctly displays the output from the notebook. Which of the following could be the cause?

Failed backlight

You're troubleshooting a malfunctioning LCD display on a notebook computer system. After confirming that the notebook is receiving AC power, you plug in an external monitor. The external monitor does not display the output from the notebook after pressing the Fn key to toggle the display. Which of the following could be the cause?

Failed video adapter

You need to replace the video card in a laptop. What is the first step?

Find a service manual with correct disassembly procedures.

You have just purchased a used laptop and you want to configure it to hibernate when you press the power button. You edit the Power Options settings and enable hibernation, then you configure the power button to trigger hibernation. Everything works fine for several weeks. However, one day when you press the power button, the laptop does not hibernate. What should you do?

Free up disk space

After arriving in a new city today, a traveling sales team member calls you stating that his wireless connection no longer work. He has checked the wireless configuration and he knows it to be correct because it was working yesterday. What should you do first?

Have him verify that the wireless card's hardware switch in the On position.

You want to configure Power Plans on you Windows 7 laptop computer. Which of the following can do this? (Select two.)

In the Notification Area, double-click the battery icon. Click More Power Options. Go to Control Panel > System and Security > Power Options

You have a notebook computer with a built-in wireless network card. One day it stops working. Because the network card is integrated onto the motherboard, you do not want to replace the entire motherboard. What can you use to connect to the wireless network? (Select two.)

Insert an ExpressCard wireless network card. Insert a wireless USB network card.

Which of the following are characteristics of the ExpressCard /54 form factor. (Select two.)

L shape 34mm wide at the connector

Which of the following battery types offers the greatest storage capacity in the smallest amount of space?

Lithium Ion (Li-Ion)

A user complains that his notebook display has started to go dim intermittently. You suspect the backlight might need to be replaced but you want to verify that the backlight is failing before you replace it. What should you do before replacing the backlight?

Make sure that the dimming isn't being caused by a power saving method that has been configured to conserve notebook power.

Laptop memory uses SODIMM and UniDIMM packages with SDRAM and DDR/DDR2/DDR3/DDR4 memory. What are these modules sometimes called?

MicroDIMMs

Which type of interface is typically used for internal wireless networking cards in laptops?

Mini-PCI

Which of the following battery types has the greatest need to be completely drained before being recharged?

Nickle Cadmium (Ni-Cad)

You're troubleshooting a malfunctioning notebook computer. Nothing appears on the LED display when the system is powered on. What is the first thing you should do?

Plug in an external monitor.

Which of the following is an extra button or knob on a laptop keyboard that moves the mouse cursor?

Pointing stick (also called a trackpoint)

A user needs to use her laptop to give a presentation using a video projector. She called asking you how to switch the display to the external monitor port on her laptop. What should you tell her?

Press the Fn key along with the function key on the notebook keyboard with a monitor on it.

You're troubleshooting a notebook system that uses a digitizer pad and stylus for user input. The user has complained that the digitizer pad registers stylus taps about 1 inch to the right of where the tap actually occurred. How can you fix this problem?

Recalibrate the digitizer pad

While using the touchpad, you notice that the mouse is not responding very well, making it difficult to move the mouse around the screen correctly. How can you fix this problem?

Recalibrate the touchpad.

You recently replaced a malfunctioning video card on your laptop. After reassembling the laptop, everything works well except for the wireless network connection. The wireless adapter functioned correctly before you replaced the video card. What would most likely resolve this problem?

Reconnect the antenna connections

You want to upgrade the memory modules in a notebook computer. What are the most common ways to access the memory slots? (Select two.)

Remove the keyboard Open a panel on the bottom of the notebook.

An internal laptop keyboard is generally connected to the laptop's system board using a:

Ribbon cable

Which interface is primarily used for internal hard drives in modern PC desktop systems?

SATA

A user is trying to log into Windows on her notebook computer. She enters the correct password for her user account, but the system won;t let her authenticate, claiming the wrong password has been entered. What's causing the problem?

She has turned Num Lock on causing numbers to be sent from the keyboard instead of letters.

Which ACPI power state retains the contents in RAM, but turns all other components off?

Suspende

You're troubleshooting a malfunctioning notebook computer. Nothing appears on the LCD display when the system is powered on. When you connect an external monitor to the system, the Windows desktop is displayed properly on the monitor? What could be causing this problem? (Choose two.)

The LCD assembly is malfunctioning. The display output has been redirected to the external monitor port using a Fn key.

You're troubleshooting a malfunctioning notebook computer system. The user has indicated that the screen is always dark and difficult to read even while the system is plugged into a wall outlet. You checked the system and determined that the backlight isn't working. Which of the following could be the cause?

The LCD cutoff switch is stuck in the Off position.

You're troubleshooting a malfunctioning notebook computer system. The user has indicated that the LCD screen suddenly became dark and difficult to read while he was downloading a large file through his wireless network card while the system was plugged in at his desk. You've checked the system and determined that the backlight has stopped working. Which of the following could be the cause? (Choose two.)

The cold cathode fluorescent lamp has burned out and needs to be replaced The inverter in the LCD assembly has malfunctioned

You have removed the bezel from a notebook display that has stopped functioning. You see a DC to AC power inverter at the base of the screen. What does this tell you about what type of display this must be?

This is an LCD display that uses CCFL backlighting.

A user in sales cannot get his laptop to display through a projector. He sees the screen output on the built-in display, but the video is not being seen on the projector. What should you do first?

Use the Fn key to redirect display to the external video port.

One of your users has called to complain about her notebook computer. She reports that it displayed a message indicating that the battery was low, then it shut down all by itself even though it was plugged into the wall outlet. What should you check first?

Verify that the AC adapter LED light is lit when plugged into the wall outlet.