CHAPTER 9 BCOM4300

Herring and Henderson contend that diversity includes valuing differences between groups but must also include addressing issues of ______, ______, and ______. parity; equity; inequality equality; justice; moral obligation equity; equality; value parity; inclusion; stereotypes

parity; equity; inequality

Which of the following Inclusion Framework quadrants represents a low level of belongingness and a high value in uniqueness? Exclusion quadrant Differentiation quadrant Assimilation quadrant Inclusion quadrant

Differentiation quadrant

Unconscious bias cannot be changed. True False

FALSE

A McKinsey study found that organizations with diverse leadership teams performed better financially. True False

TRUE

Ferdman suggests that inclusion is a result of inclusion practices on many levels, including interpersonal, group, leader, organizational, and societal. True False

TRUE

Match the statement with the correct quadrant of the Inclusion Framework.

The individual feels like an insider, but only if they conform. ASSIMILATION The individual feels like an outsider and is not valued. EXCLUSION The individual feels like an outsider, but their unique skills/characteristics make them valuable. DIFFERENTIATION The individual feels like an insider and feels valuable. INCLUSION

Raven is leading a newly created team. The team is diverse, and most team members come from departments that have little internal diversity. To help position the team for success, Raven should ______. tell the team that conflict among team members will not be tolerated downplay differences among team members acknowledge that people bring different values and perspectives and encourage them to speak openly create a communication guide to standardize communication in the team

acknowledge that people bring different values and perspectives and encourage them to speak openly

Brewer found that people have two opposing needs regarding being part of a group: a need to assimilate and a need to ______. isolate separate detach differentiate

differentiate

Mark is hired as part of a diversity initiative at his company. He fluently speaks the same language as a quickly growing percentage of the people the company services. However, when decisions are being made regarding these customers, Mark is never included or even asked for input. His coworkers do not make any efforts to reach out to him. As a result, Mark does not feel like he is really part of the organization, they just value his ability to speak a different language. What is this an example of? differentiation assimilation exclusion inclusion

differentiation

Which of the following does Loden identify as secondary dimensions of diversity? gender education age physical abilities

education

As a leader, which action is most likely to promote inclusion? giving group members an equal chance to voice their opinions promoting independent work encouraging self-sufficiency in the workplace promoting a culture of efficiency

giving group members an equal chance to voice their opinions

Ellen has worked at her company for many years; however, she does not feel a part of the group. She feels her manager and coworkers do not appreciate her and leave her out most of the time. She feels like she does not belong, and in turn, she comes to work and only does the minimum she needs to do to get by. Ellen belongs to which quadrant of the Inclusion Framework? differentiation quadrant inclusion quadrant exclusion quadrant assimilation quadrant

exclusion quadrant

John's company transfers him to a branch in a new city and state. John's new coworkers are welcoming; they seem interested in him and ask for his opinions and suggestions. Although they are actively reaching out to John, they still give him personal space to adjust. What is this an example of? intrapersonal inclusion personal inclusion interpersonal communication interpersonal inclusion

interpersonal inclusion

Which of the following terms describes the idea that people of all racial identities, classes, religions, and backgrounds can coexist in one society or community without relinquishing their individual identities, customs or traditions? inclusion equality pluralism equity

pluralism

Match the term with the correct definition.

the process of incorporating differing individuals into a group or organization INCLUSION the aim to ensure that all people receive like resources, access to education, health care, jobs, and treatment from the very beginning EQUALITY the recognition of historic inequalities that have kept some groups, particularly racial minorities, from having the same access to programs, financial resources, and jobs as others EQUITY