CHAPTER 9 BCOM4300
Herring and Henderson contend that diversity includes valuing differences between groups but must also include addressing issues of ______, ______, and ______. parity; equity; inequality equality; justice; moral obligation equity; equality; value parity; inclusion; stereotypes
parity; equity; inequality
Which of the following Inclusion Framework quadrants represents a low level of belongingness and a high value in uniqueness? Exclusion quadrant Differentiation quadrant Assimilation quadrant Inclusion quadrant
Differentiation quadrant
Unconscious bias cannot be changed. True False
FALSE
A McKinsey study found that organizations with diverse leadership teams performed better financially. True False
TRUE
Ferdman suggests that inclusion is a result of inclusion practices on many levels, including interpersonal, group, leader, organizational, and societal. True False
TRUE
Match the statement with the correct quadrant of the Inclusion Framework.
The individual feels like an insider, but only if they conform. ASSIMILATION The individual feels like an outsider and is not valued. EXCLUSION The individual feels like an outsider, but their unique skills/characteristics make them valuable. DIFFERENTIATION The individual feels like an insider and feels valuable. INCLUSION
Raven is leading a newly created team. The team is diverse, and most team members come from departments that have little internal diversity. To help position the team for success, Raven should ______. tell the team that conflict among team members will not be tolerated downplay differences among team members acknowledge that people bring different values and perspectives and encourage them to speak openly create a communication guide to standardize communication in the team
acknowledge that people bring different values and perspectives and encourage them to speak openly
Brewer found that people have two opposing needs regarding being part of a group: a need to assimilate and a need to ______. isolate separate detach differentiate
differentiate
Mark is hired as part of a diversity initiative at his company. He fluently speaks the same language as a quickly growing percentage of the people the company services. However, when decisions are being made regarding these customers, Mark is never included or even asked for input. His coworkers do not make any efforts to reach out to him. As a result, Mark does not feel like he is really part of the organization, they just value his ability to speak a different language. What is this an example of? differentiation assimilation exclusion inclusion
differentiation
Which of the following does Loden identify as secondary dimensions of diversity? gender education age physical abilities
education
As a leader, which action is most likely to promote inclusion? giving group members an equal chance to voice their opinions promoting independent work encouraging self-sufficiency in the workplace promoting a culture of efficiency
giving group members an equal chance to voice their opinions
Ellen has worked at her company for many years; however, she does not feel a part of the group. She feels her manager and coworkers do not appreciate her and leave her out most of the time. She feels like she does not belong, and in turn, she comes to work and only does the minimum she needs to do to get by. Ellen belongs to which quadrant of the Inclusion Framework? differentiation quadrant inclusion quadrant exclusion quadrant assimilation quadrant
exclusion quadrant
John's company transfers him to a branch in a new city and state. John's new coworkers are welcoming; they seem interested in him and ask for his opinions and suggestions. Although they are actively reaching out to John, they still give him personal space to adjust. What is this an example of? intrapersonal inclusion personal inclusion interpersonal communication interpersonal inclusion
interpersonal inclusion
Which of the following terms describes the idea that people of all racial identities, classes, religions, and backgrounds can coexist in one society or community without relinquishing their individual identities, customs or traditions? inclusion equality pluralism equity
pluralism
Match the term with the correct definition.
the process of incorporating differing individuals into a group or organization INCLUSION the aim to ensure that all people receive like resources, access to education, health care, jobs, and treatment from the very beginning EQUALITY the recognition of historic inequalities that have kept some groups, particularly racial minorities, from having the same access to programs, financial resources, and jobs as others EQUITY
