Chapter 9 Designing Adaptive Organizations Quiz
When managers delegate work, three transfers occur. The three transfers are responsibility, authority, and _____.
accountability
Which of the following is NOT one of the core job characteristics in the job characteristics model (JCM)?
client relationships
Amethyst Inc. is a manufacturer of acrylic and latex gloves. It sells the gloves to medical laboratories, chemical factories, micro-tech equipment manufacturing companies, and cleaning services. The work and workers at Amethyst Inc. are organized to better satisfy the needs of each of its four target markets. As such, Amethyst Inc. most likely uses _____
customer departmentalization
The primary disadvantage of geographic departmentalization is _____
duplication of resources
One of the disadvantages of job specialization is that it can lead to _____.
employee boredom
The amount of information a job provides to workers about their work performance best defines the term _____
feedback
Which of the following statements about functional departmentalization is true?
it allows work to be done by highly qualified specialists
____ emphasize the activities through which work gets done in the organization.
organizational processes
The primary disadvantage of customer departmentalization is:
that it leads to duplication of resources
According to the job characteristics model, _____ means pushing some managerial authority down to workers.
vertical loading
