chatbot cognitive class
Which of these is a valid intent?
#buy_product
In our flower shop chatbot, "daddy" is defined as a synonym for @relationship:father. If a user were to ask "flowers for daddy", what's the entity value detected by Watson?
@relationship:father
Which of the following are valid system entities?
@sys-date @sys-person
What factors directly contributed to the emergence of chatbots?
AI / Cognitive Computing Messaging platforms like Facebook Messenger
Select all the statements that are true
An intent is a purpose or goal expressed by the user's input Intents start with an # symbol We train Watson by providing examples for our intents We should provide Watson with at least 5 examples per intent
Chatbots are also known as:
Chatterbots Artificial Conversational Entities (ACE) Talkbots Virtual Assistants
A node can only have one slot and therefore cannot assign more than one context variable.
F
A required slot will only ask its question to the user once, even if the user replies with irrelevant information.
F
Chatbots are only beneficial to large companies
F
Chatbots can only be deployed on WordPress sites.
F
Entities start with an # symbol
F
Handlers are evaluated after the "Not found" responses you defined in a slot.
F
The value of an entitity detected in the user input is automatically available for the entire duration of the conversation with the user.
F
There is no way to limit the chatbot usage in the Watson Assistant WordPress plugin (to prevent abusive users).
F
Watson Assistant can ONLY be used to create chatbots in English
F
A restaurant chatbot needs to collect the following information from the user: reservation name, party size, date, and time in order to book a reservation. Which of the following approaches works best?
Have a node with multiple slots, each asking for the relevant information. System entities should be enabled. Have a node with multiple slots, each asking for the relevant information. System entities should be enabled. - correct
Node A has @occasion as its condition. Node B, placed just below node A, has @occasion:Graduation as its condition. Which one of the following statements is true?
Node B (with @occasion:Graduation as a condition) is overshadowed and will not be executed (unless we explictily jump to it).
A chatbot is a bot that interacts with the user through a chat/conversational interface
T
A chatbot will typically interact with the user via text or audio
T
A preview link integration allows us to share our chatbot with friends and colleagues.
T
Chatbots can help cut down the number of inquiries a business' customer care team needs to manually address.
T
Digressions allow users to divert the conversation away from a node while the slots are being processed (i.e., asking questions to the user).
T
Digressions allows us to decide what the chatbot should do when the user asks a different question instead of replying to the slot question.
T
Entities allow us to capture specific information in the user input
T
Entity values can have synonyms and patterns
T
If Watson detects the wrong intent, we can train Watson by selecting a different intent from the Try it out panel.
T
In general, child nodes are considered if the parent node condition is met
T
Multiple conditional responses allow us to attach conditions to responses within a node.
T
Once set, context variables can be accessed for the duration of the conversation with a given user.
T
One or more skills can be linked to an Assistant. In other words, an Assistant can "contain" one or more skills.
T
Slots allow us to collect information from the user and store it in context variables.
T
Slots with no question defined are optional and will only set the context variable if the condition (e.g., @location) is detected.
T
Text and audio are two common ways through which chatbots interact with the user.
T
The "Found" section of a slot allow us to specify what to say to the user (e.g., thanking them) when they provide a valid reply to the slot.
T
The "Not Found" section of a slot allow us to specify what to say to the user when they provide an invalid reply to the slot (e.g., a reply that doesn't meet the slot condition).
T
The Content Catalog offers collections of pre-made intents for various industries.
T
The Watson Assistant plugin for WordPress allows us to deploy a chatbot by specifying the credentials of the corresponding Assistant, without the need to develop a separate application that connects Watson Assistant to our site.
T
The WordPress plugin for Watson Assistant allow us to customize the look and feel of the chat box that appears on the site.
T
The evaluation of peer nodes proceeds top to bottom until a node with a matching condition is found. Child nodes are only considered for execution after their parent's condition is met (or if a jump is involved.)
T
The order of nodes in the dialog can affect how the chatbot works.
T
The three main components of a Dialog Skill are Intents, Entities, and Dialog.
T
To be called a chatbot, a bot needs to converse with the user.
T
Two user questions can have the same intent but different entities
T
Watson Assistant is a chatbot building service hosted on IBM Cloud (formerly Bluemix).
T
We can use context variables to store (and later access) information collected from the user.
T
We must explicitly enable returns to a slot to continue where we left off before a digression.
T
A dialog has the following nodes: Welcome (welcome condition), Greetings (#greetings intent condition), Thank you (#thank_you intent condition), Goodbyes (#goodbyes intent condition), Anything else (anything_else condition). Which of the following statements apply?
Welcome will be executed at the beginning of the conversation. If no known intent is detected in the user input, the Anything else node will be executed. Rearranging the order to be Welcome, Thank You, Greetings, Goodbyes, Anything else would generally not cause any problems.
Select all the statements that are true
When designing a chatbot, we should consider tone and personality We should avoid "yes" and "no" answers when possible The tone and personality of our chatbot can affect how well it is perceived by the user
Which of the following contains the user input?
input.text
