Chatpter 1
Which tool can best help in efficient communication management? -Kick-off meetings -Impact matrices -Requests for quotes -Fast tracking
Kick-off meetings
Opponents of a project do not belong to the category of stakeholders.
False
The term "_____" refers to work done in organizations to sustain the business.
Operations
_____ include people, hardware, software, or other assets.
Resources
"What is the project's budget?" This is an example of a project's _____ constraint.
cost
Every project should have a well-defined objective.
True
Program managers are change agents.
True
Which of the following questions reflects the strategic goals of project portfolio management? -Are we carrying out projects well? -Are projects on time and on budget? -Are we investing in the right areas? -Do stakeholders know what they should be doing?
Are we investing in the right areas?
A difference between operations and projects is that operations end when their objectives have been reached, whereas projects do not.
False
Earned value management is a tool primarily used in resource management.
False
Effective program managers recognize that managing a project is much more complex than managing a program.
False
Good project managers assume that their definition of success is the same as the sponsors.
False
In order to be realistic, a project manager should always set discrete goals instead of a range of objectives.
False
Individual projects always address strategic goals whereas portfolio management addresses tactical goals.
False
It is mandatory for project managers working on large information technology projects to be experts in the field of information technology.
False
Managing the triple constraint primarily involves making trade-offs between resources and quality.
False
Project procurement management primarily involves identifying stakeholder needs while managing their engagement throughout the life of the project.
False
Questions about how a team will track schedule performance is related to a project's scope.
False
Responsibility assignment matrices and project organizational charts are examples of tools used in procurement management.
False
The enterprise project management software, which aids project and portfolio management, is a low-end tool.
False
The importance of stakeholders' needs and expectations is limited to the beginning of a project.
False
The only responsibility of a project manager is to meet the specific scope, time, and cost goals of a project.
False
The primary role of project stakeholder management is to ensure that the project will satisfy the stated needs for which it was undertaken.
False
To be a successful manager, the only skills an IT project manager needs to possess are excellent technical skills.
False
Which tool is most likely to be used in project schedule management? -Payback analysis -Impact matrices -Gantt charts -Fishbone diagrams
Gantt charts
Which statement is true of project management? -It is a simple discipline with a limited scope. -It has specific tools which work universally across all kinds of projects. -It does not guarantee successes for all projects. -Its framework consists solely of project management knowledge areas.
It does not guarantee successes for all projects.
Which type of tool is usually recommended for small projects and single users? -Low-end -Midrange -High-end -Upper range
Low-end
_____ tools, a step up from low-end tools, are designed to handle larger projects, multiple users, and multiple projects.
Midrange
Which organization provides certification as a Project Management Professional? -PMS -PMC -PMI -PMP
PMI
The _____ is an international professional society for project managers founded in 1969.
Project Management Institute
Which objective is true of projects? -They have an indefinite beginning and end -They have a unique purpose -They are developed using regressive elaboration -They are permanent in nature
They have a unique purpose.
Which attribute is true of low-end tools of project management software? -They are designed for especially large projects with multiple users. -Their main advantage is that they have unlimited functionality. -They provide basic project management features. -They are referred to as enterprise project management software.
They provide basic project management features.
Maturity models, statistical methods, and test plans are examples of tools used in quality management.
True
One of the main reasons why project management is challenging is because of the factor of uncertainty.
True
Project managers work with the project sponsors to define success for particular projects.
True
Project resource management is concerned with making effective use of the people involved with a project.
True
Projects should be developed in increments.
True
Stakeholder analyses, work requests, and project charters are tools used in integration management.
True
The introduction of new software makes basic tools, such as Gantt charts and network diagrams, inexpensive and easy to create
True
An important tool for project scope management is _____. -fast tracking -a kickoff meeting -a Gantt chart -a work breakdown structure
a work breakdown structure
Enterprise project management software is also known as a _____ tool of project management software. -baseline -midrange -low-end -high-end
high-end
Soft skills are also known as _____ skills.
human relations
Project management _____ describe the key competencies that project managers must develop.
knowledge areas
High-end tools in project management software have enterprise and _____ functions that summarize and combine individual project information to provide an enterprise view of all projects.
portfolio management
A project's sponsor is also known as a(n) _____.
primary customer
The _____ of project management includes quality, scope, time, and cost constraints.
quadruple constraint
A difference between strategic and tactical goals is: -strategic goals are more specific than tactical goals. -tactical goals encompass broader dimensions than strategic goals. -tactical goals are more important for a project than strategic goals. -strategic goals are long-term in nature whereas tactical goals are short-term.
strategic goals are long-term in nature whereas tactical goals are short-term.
Which project management knowledge area primarily involves generating, collecting, disseminating, and storing project information? -Project cost management -Project procurement management -Project time management -Project communications management
Project communications management
Which project management knowledge area is an overarching function that affects and is affected by the different knowledge areas? -Project cost management -Project stakeholder management -Project integration management -Project communications management
Project integration management
A project's stakeholders include its customers, users, and suppliers
True
A Gantt chart is a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in a ____ format. -calendar -line graph -bar graph -pie chart
calendar
Project _____ management consists of preparing and managing the budget for a project.
cost
High-end tools are generally licensed on a(n) _____ basis.
per-user
Ethics is a set of principles that guides decision making based on _____ of what is considered right and wrong.
personal values
A _____ is a tool used in risk management. -work breakdown structure -project organizational chart -critical path analysis -probability matrix
probability matrix
The question, "What is the project's schedule?" is an example of a(n) _____ constraint.
time
In project management, the three limitations of scope, time, and cost are referred to as the _____.
triple constraint
Which of the following refers to a set of principles that guides decision making based on personal values of what is considered right and wrong? -Ethics -Civics -Laws -Politics
Ethics
A project manager's primary role is to provide the funding for a project.
False
Joe is a project manager in an IT company and has over the years, gained substantial knowledge in his area of work. However, while managing his team, he often loses his temper. In addition, he fails to be an active listener when his team members approach him with work related challenges. In which of the following areas does Joe need to develop his skills in? -Application area knowledge -Project environment knowledge -Standards and regulations -Human relations skills
Human relations skills
Which attribute best defines the role of leaders? -They focus on short-term objectives. -They work on achieving primarily tactical goals. -They work solely toward day-to-day details of meeting specific tasks -They inspire people to reach goals.
They inspire people to reach goals.
Which of the following is true of program managers? -They report to project managers who represent the next level in the hierarchy. -They recognize that managing a program is simpler than managing a project. -They provide leadership and direction for project managers heading the projects within a program. -They are responsible solely for the delivery of project results.
They provide leadership and direction for project managers heading the projects within a program.
A _____ is a tool used in quality management. -probability matrix -checklist -request for proposal -critical path analysis
checklist
Passing the CPA exam is a standard for accountants. Similarly, passing the PMP exam is becoming a standard for _____.
project managers
Which goal distinguishes project management and portfolio management? -Project management involves making wise investment decisions whereas portfolio management does not. -Portfolio management is an easy task whereas project management is a more difficult task. -Portfolio management asks questions like, "Are we carrying out projects efficiently?" whereas project management asks questions such as "Are we investing in the right areas?" -Project management addresses specific, short-term goals whereas portfolio management focuses on long-term goals.
Project management addresses specific, short-term goals whereas portfolio management focuses on long-term goals.
In which of the following areas of management is payback analysis most likely to be used? -Resource -Communication -Cost -Quality
Cost
A _____ is an organizational group responsible for coordinating the project management function throughout an organization. -Project Management Office -Project Management Professional -Project Management Center -Portfolio Group
Project Management Office
Martha works as a project manager at a bank. Due to certain changes in external factors, Martha needs to make a few alterations in the tactical goals of her project. In such a scenario, which of the following will best help Martha cope with the change? -Negotiation -Project environment knowledge -Motivation -Soft skills
Project environment knowledge
_____ is "the application of knowledge, skills, tools, and techniques to project activities to meet project requirements."
Project management
Which project management knowledge area ensures that the project will satisfy the stated or implied needs for which it was undertaken? -Project cost management -Project time management -Project risk management -Project quality management
Project quality management
Which knowledge area involves defining and managing all the work required to complete the project successfully? -Project resource management -Project scope management -Project time management -Project cost management
Project scope management
The role of a _____ is to provide direction and funding for a project. -Project sponsor -Project manager -Support staff member -Project team
Project sponsor
Galaxy, a construction company, buys a particular brand of tiles manufactured by Tiles and Floors, an eco-friendly tile manufacturing company. However, Tiles and Floors has declared bankruptcy and closed down. At present, Galaxy is facing a crisis because there are no other manufacturers in the market that supplies eco-friendly tiles. Which constraint is Galaxy currently facing? -Resources -Time -Scope -Cost
Resources
Until the 1980s, project management primarily focused on providing schedule and resource data to top management in the military, computer, and construction industries.
True
Project procurement management mainly involves -making effective use of the people involved with the project. -buying goods and services for a project from outside the performing organization. -generating, collecting, disseminating, and storing project information. -identifying and analyzing stakeholder needs while managing and controlling their engagement.
buying goods and services for a project from outside the performing organization.
A(n) _____ is "a group of related projects, subsidiary programs, and program activities managed in a coordinated manner to obtain benefits and control not available from managing them individually."
program
A(n) _____ is a temporary endeavor undertaken to create a unique product, service, or result.
project
Team building exercises and motivation techniques are tools used in _____ management. -procurement -scope -resources -cost
resources
Fast tracking is an example of a tool used in _____ management. -schedule -quality -communication -risk
schedule
Project _____ management includes estimating how long it will take to complete the work, developing an acceptable project schedule, and ensuring timely completion of a project.
schedule
Until the 1980s, project management primarily focused on providing _____ and resource data to top management in the military, computer, and construction industries.
schedule
Steve, an engineer in a construction company, is at present working on a home construction project. The home is being built for the Robinson family, the owners of the home. Steve is working with his project team and support staff to ensure the project is completed on time. In such a scenario, the project sponsor is _____. -Steve -the support staff -the project team -the Robinson family
the Robinson family
What is a difference between low-end and midrange tools of the project management software? -Low-end tools are designed to handle primarily multiple users whereas midrange tools are created to handle single users. -Low-end tools provide robust capabilities to handle dispersed workgroups whereas midrange tools do not. -Midrange tools provide basic project management features whereas low-end tools offer enterprise and portfolio management functions. -Midrange tools are designed to handle larger projects than low-end tools.
Midrange tools are designed to handle larger projects than low-end tools.
The question, "What unique product, service, or result does the customer or sponsor expect from the project?" is an example of a(n) _____ constraint.
scope
_____ refers to the process in which organizations group and manage projects and programs as a portfolio of investments that contribute to the entire enterprise's success.
Project portfolio management
Which characteristic highlights a difference between projects and operations? -Projects are undertaken to sustain an organization's business whereas operations are not. -Operations are undertaken to create unique products, services, or results whereas projects are not. -Projects are temporary endeavors whereas an organization's operations are ongoing in nature. -Operations have well-defined objectives whereas projects do not need to have a unique purpose.
Projects are temporary endeavors whereas an organization's operations are ongoing in nature.