CHP 9 Quiz

c

Both outdoor and wilderness training are forms of _____. A. learning by memorizing B. learning by comprehending C. learning by doing D. learning by analysis

c

Choose the key term that match the example: Ronald, a manager, gives four of the top performers in his team additional responsibilities. A. Micromanagement B. E-leadership C. Leader-member exchange model D. Open-book management

d

Choose the key term that match the example: The employees of a company receive regular emails about the company's strategies and financial progress. A. Micromanagement B. E-leadership C. Leader-member exchange model D. Open-book management

a

Choose the key term that match the scenario: A group of engineers working on a project collaborate with each other for the grcup's success. A. Team B. Teamwork C. Intergroup leadership D. Cooperation Theory

c

A good starting point for developing teamwork is for a leader to: A. establish a climate of trust. B. include tactics of power sharing. C. develop the team mission. D. develop group emotional intelligence.

a

A recommended way of serving as a model of teamwork is to: A. share power with team members. B. follow a closed-door communication policy. C. identify the most critical source of power. D. withhold information with the leader.

c

A strategic perspective on encouraging teamwork is for a leader to minimize micromanagement, or the close monitoring of most aspects of group member activities. In order to be a good leader, a manager must ________ . A. hog power and make all the decisions B. restrict employee empowerment and frequently control their activities C. give group members ample opportunity to manage their own activities D. submerge conflicts to reach agreements

b

Andrew insists on gathering opinions from individual members of his team to make the final decision on the recruitment policy of his department. This is an example of a _____ leadership style. A. liberal authoritarian B. consensus C. strict authoritarian D. debasing

a

Employees or members of a team being cooperative in ways that are not expected of them are engaging in _____. A. extra-role behavior B. positive reinforcement C. debasing behavior D. negative reinforcement

a

Jaime leads and coordinates the activities of the finance, marketing, and operations teams of her organization. In this case, Jaime exhibits _____. a. intergroup leadership b. libertarian leadership c. hands-on leadership d. authoritarian leadership

d

Team members are more likely to commit to a consensus decision if: A. debate on the issue at hand is suppressed. B. the idea comes from the highest authority. C. the idea comes from outside the group. D. their voices are heard.

a

The management students of a college are divided into five groups, and each group is taken out to a different site outside the college. The groups are then made to get involved in hiking and adventure racing. This is an example of a(n) _____. A. outdoor training program B. hands-on management technique C. on-the-job training program D. open-book management technique

a

The marketing manager of an organization decides to have an open conversation with his team members on the influence of cost efficient digital marketing on the sales revenue. The manager does this to include team member contributions before implementing a final action plan. In the context of leader actions that foster teamwork, this is an example of _____. a. using a consensus leadership style b. emphasizing pride in being outstanding c. leading by example d. co-opting antagonists

c

To be a good team leader, the manager must give group members ample opportunity to manage their own activities. Thus, leaders should minimize _____. A. hands-on leadership B. libertarian leadership C. micromanagement D. open-book management

b

Which of the following is a case of open-book management? a. Occasional celebrations in the company to mark milestones such as first-time activities b. Workers of a company sharing strategic and financial information as well as responsibility c. Using collaborative technology to enhance teamwork among the employees d. Executives of a company being offered flexi time and work from home provisions

c

Which of the following statements might indicate that you need to develop more positive attitudes toward working jointly with others? A. I like the friendship of working in a group. B. Encouraging others comes to me naturally. C. It takes far too long to get work accomplished with a group. D. It is fun to share responsibility with others in the group.

a

A leader inspiring his subordinates to think about different perspectives while solving a problem is an example of _____. A. transformational leadership B. authoritarian leadership C. cross-cultural leadership D. transactional leadership

d

A way of being a model of teamwork is to share power with group members. Hence, a good team player would ________ . A. closely monitor the delegation of team member responsibilities B. submerge conflict to arrive at a consensus C. prevent team members from exerting their position power D. avoid hogging power and making all of the decisions

d

As a starting point in developing teamwork among his team members, Michael decides to frame a statement which clearly states the specific goals and purposes of the team. In the context of actions leaders can take using their resources, Michael's action directly represents _____. A. developing group emotional intelligence B. establishing a climate of trust C. emphasizing pride in being outstanding D. defining the team's mission

a

Choose the key term that match the example: Emma, the leader of the marketing team of a company, closely watches all the activities of her team members. A. Micromanagement B. E-leadership C. Leader-member exchange model D. Open-book management

b

Cooperation theory in relation to teamwork includes the idea that _____. A. competition is better than cooperation B. cooperation and collaboration should build teamwork C. cooperating with the team leader is more important than cooperating with team members D. cooperation should be secondary, while primary importance must be given to team productivity

d

If leaders wish to develop a norm of teamwork based on the cooperation theory, which of the following should they do? a. Leaders should encourage informal and open behavior toward team members so as to eliminate excessive politeness. b. Leaders should emphasize words like subordinates and employees and de-emphasize words like team members or teammates. c. Leaders should not explicitly state the desirability of teamwork on a regular basis as this will lead to undue pressure on subordinates. d. Leaders should work with the group to establish a code of conduct that all members of the group or team agree to follow.

a

Which of the following is a feature of an outdoor training program? A. The program focuses on untapped skills of the participants. B. The program is similar to an on-the-job training program. C. The participants of the program are members who are not part of the organization. D. The program is merely for relaxation and is no way associated with employee productivity.

c

A(n) _____ is defined as one who coordinates and supervises a team without being its member. A. liberal authoritarian leader B. charismatic leader C. external leader D. strict authoritarian leader

b

Choose the key term that match the example: Kenneth communicates with his team in another country through email and instant messaging. A. Micromanagement B. E-leadership C. Leader-member exchange model D. Open-book management

b

The creative team of an advertisement agency is located in both Mumbai and Kolkata. Therefore, welcome notes, congratulatory notes, and team productivity reports are mostly communicated through emails. On critical issues, web-conferences are organized. The type of leadership practiced in this team is an example of _____. a. resistance b. e-leadership c. hands-on leadership d. debasement

a

Which of the following is a key role of a leader in a team-based organization? a. Enabling and empowering group members to accomplish their work b. Micromanaging to ensure team members devote their attention to low-value work c. Controlling the team's capabilities d. Ensuring that the team members' performance remains constant throughout their careers

c

Alan, the human resource manager of an organization, has tried to foster teamwork among the employees by adopting a series of actions like establishing a climate of trust and developing group emotional intelligence. However, Alan feels these in-house techniques are not fully efficient in instilling teamwork. In this situation, which of the following approaches should Alan adopt next? a. Blend representatives from the domestic company and foreign nationals on the team b. Closely monitor most aspects of group activities c. Organize a cooking workshop for the employees at a nearby restaurant d. Use collaborative software like electronic groupware that fosters collaboration and teamwork

d

Choose the key term that match the scenario: Ralph ensures that his team members coordinate rather than compete with each other. A. Team B. Teamwork C. Intergroup leadership D. Cooperation Theory

c

The employees of both the marketing and operations department of an organization are asked to copy and mark their mails to Adrian, who is answerable to any flaw in the performance of these teams. In this case, Adrian is a(n) _____. A. authoritarian leader B. hands-on leader C. intergroup leader D. libertarian leader

b

Which of the following is the best definition for a team? A. A team is a group built to strengthen the diverse traits of individuals so that they are developed to the level of potential entrepreneurs. B. A team is a work group that must rely on collaboration if each member is to experience the optimum success and achievement. C. A team is a group of retired employees who share memories about each person's employment tenure. D. A team is a group built to communicate and circulate rumors, gossip and negative reviews about employees of the organization.

d

Which of the following is true of organization structures that foster teamwork? a. People who spend most of their time in private offices or cubicles are more likely to interact. b. Group cohesiveness is fostered when team members are in different locations. c. Frequent interaction leads to excessive camaraderie which brings down team productivity. d. A useful tactic for facilitating communication is to establish a shared physical facility.

c

Which of the following statements made by a team manager is an example of self-disclosure? A. I want all the employees of my team to improve their productivity, failing which they will have to be put under a strict performance improvement program. B. I am pressurized by my superior to achieve the target. So, please work toward it. C. Keep track of the target at the end of each day. We must strive to meet the monthly target. D. We need to plan for an employee get-together soon, as management has an announcement to make which I cannot reveal now.

a

While building a virtual team, a leader must ensure that: a. trust is established and maintained through the use of communication technology. b. diversity in the team is minimized as it will lead to misunderstandings. c. team progress is rarely monitored as it will increase the level of stress among the team members. d. there is minimum external visibility of the team as visibility will affect confidentiality.

b

Choose the key term that match the scenario: A team of scientists in a research project collaborate with each other for the group's success. A. Team B. Teamwork C. Intergroup leadership D. Cooperation Theory

a

In the context of the leader-member exchange theory, all the _____ are given additional rewards, responsibility, and trust in exchange for their loyalty and performance. A. in-group members B. temporary or contract workers C. permanent workers D. out-group members

c

Alan, who believes in collaboration rather than competitiveness, refrains from using terms like subordinates and employees to address his team members. Also, he keeps urging his team not to abandon a teammate during times of crisis. With which of the following theories is Alan's style of leadership best associated? A. Charismatic leadership theory B. Transformational leadership theory C. Cooperation theory D. Greatman theory

c

In an attempt to increase the productivity of his team members, Ronald, the team manager, decides to organize a paintball session at a commercial venue close to company premises. This team-building activity is an example of a(n)_____. a. virtual team-building technique b. coalition formation technique c. outdoor training program d. on-the-job orientation program

c

Choose the key term that match the scenario: Ayben, the director of a company, coordinates the activities of several departments in the company. A. Team B. Teamwork C. Intergroup leadership D. Cooperation Theory

d

How does the perceived status of a leader affect the overall teamwork of a group? A. The status of a leader has no impact on the degree of cooperation of group members. B. Higher the status of a leader, lower would be the overall teamwork as the team members are pressurized to a higher degree. C. The status of a leader is independent of the overall teamwork. D. When group members perceive leaders to have high status, it is easier for the leader to form the type of high-quality relationships that contribute to good teamwork.

a

In a group of ten, four members are given the responsibility of delegating work to the rest of the group members, in addition to their existing responsibilities. They receive a higher degree of warmth and encouragement as compared to the rest of the group members. In this case, which of the following statements is true? a. The four members who have the added responsibility form the in-group. b. The members who receive the delegated work form the in-group. c. This case is an example in which the manager uses electronic brainstorming techniques. d. This case is an example in which the manager displays the technique of upward appeal.

a

Josephine has delegated greater responsibilities to group A, consisting of three members who are considered closer to her, and lesser responsibilities to group B. Both the groups are part of her team. In this case, which of the following statements is true? A. Group A is the in-group, while group B is the out-group. B. Group B is the in-group, while group A is the out-group. C. Both the groups are considered out-groups as they are separate entities within a team. D. Both the groups are considered in-groups because both are part of the same team.

c

Match the leadership practice with this description: Controlling and monitoring even minor actions of team members. A. Implementing cooperation theory B. E-leadership C. Micromanagement

a

Match the leadership practice with this description: Encouraging collaboration rather than competition as a strategy for teamwork A. Implementing cooperation theory B. E-leadership C. Micromanagement

b

Match the leadership practice with this description: Improving teamwork by staying connected electronically to team members. A. Implementing cooperation theory B. E-leadership C. Micromanagement

a

Ted believes in delegating critical responsibilities to efficient members of his team irrespective of their positions. He also feels that if situations demand, the team members should be equipped to challenge the leader. Based on this information, Ted's belief is in agreement with the concept of _____. a. power sharing b. ingratiating superiors c. co-opting antagonists d. hands-on leadership

b

The Leader-Member Exchange Model proposes that: A. all team members be treated equally. B. leaders develop unique working relationships with group members. C. all the members of a group be provided with additional responsibilities. D. out-group members are more likely to be given greater responsibilities.

a

Which of the following is a key characteristic of a team? A. Common commitment B. Identifiable name and tagline C. Mechanism to circulate gossip D. Platform for entertainment