cis 486 ch2

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The symbolic perspective of an organization: a- focuses on the meanings of the culture, language, traditions, and image of the organization. b- views the organization as coalitions composed of varied individuals and interest groups. c- focuses on providing harmony between the needs of the organization and the needs of people. d- focuses on different groups' roles and responsibilities to meet the goals and policies set by top management.

focuses on the meanings of the culture, language, traditions, and image of the organization.

Which of the following best describes outsourcing? a- An organization selling its products in a market outside its domestic market b- An organization's use of virtual teams with employees located in different countries c- An organization setting up manufacturing and retailing facilities in a new country d- An organization's acquisition of goods and services from an outside source

An organization's acquisition of goods and services from an outside source

In organizational culture, means-end orientation refers to _____. a- the degree to which the organization monitors and responds to changes in the external environment b- the degree to which employees are encouraged to be aggressive, innovative, and risk seeking c- the degree to which management focuses on outcomes rather than on techniques and processes used to achieve results d- the degree to which rules, policies, and direct supervision are used to oversee and control employee behavior

the degree to which management focuses on outcomes rather than on techniques and processes used to achieve results

In organizational culture, people focus refers to _____. a- the degree to which management's decisions take into account the effect of outcomes on employees within the organization b- the degree to which the organization monitors and responds to changes in the external environment c- the degree to which employees are encouraged to be aggressive, innovative, and risk seeking d- the degree to which rules, policies, and direct supervision are used to oversee and control employee behavior

the degree to which management's decisions take into account the effect of outcomes on employees within the organization

In the development phase of the project life cycle: a- the project team delivers the required work, and provides performance reports to stakeholders. b- the project team creates more detailed project plans, a more accurate cost estimate, and a more thorough WBS. c- managers develop a business case, which describes the need for the project and basic underlying concepts. d- managers prepare a preliminary or rough cost estimate for the required work.

the project team creates more detailed project plans, a more accurate cost estimate, and a more thorough WBS.

The _____ model of a systems development life cycle assumes that requirements will remain stable after they are defined. a- incremental build life cycle b- RAD life cycle c- waterfall life cycle d- spiral life cycle

waterfall life cycle

Which of the following is true of a matrix organizational structure? a- Project managers in matrix organizations have staff from only a single functional area working on their projects. b- A matrix organizational structure is hierarchical, but instead of functional managers reporting to the CEO, program managers report to the CEO. c- In a strong matrix organizational structure, the project manager controls the project budget and has moderate to high authority. d- In a matrix organizational structure, employees are organized into departments according to their skills, and there is little interaction between employees from different departments.

In a strong matrix organizational structure, the project manager controls the project budget and has moderate to high authority.

Which of the following is true of the agile approach to software development? a- In the agile method, requirements and solutions evolve through collaboration. b- Agile is a predictive model of software development. c-An agile approach sets scope goals, but leaves time and cost goals flexible. d- In the agile approach, requirements must be clearly expressed early in the life cycle.

In the agile method, requirements and solutions evolve through collaboration.

Which of the following is true of virtual teams? a- It is important to select team members carefully. b- Negative incentives do not impact virtual team members. c- As they never meet, virtual teams do not have conflicts. d- It is easier for a virtual team to build relationships and trust.

It is important to select team members carefully.

_____ refers to the degree to employees identify with the organization as a whole, rather than with their types of job or profession. a- Unit integration b- Group emphasis c- People focus d- Member identity

Member identity

_____ refers to the degree to which the organization monitors and responds to changes in the external environment. a- Means-ends orientation b- Conflict tolerance c- Risk tolerance d- Open-systems focus

Open-systems focus

The _____ model uses an approach in which developers work with an evolving prototype, using tools such as computer-aided software engineering, joint requirements planning, and joint application design to facilitate rapid prototyping and code generation. a- spiral life cycle b- RAD life cycle c- incremental build life cycle d- waterfall life cycle

RAD life cycle

Which of the following is a disadvantage of virtual teams as compared to traditional teams? a- Reduced opportunities for informal transfer of information b- Limited flexibility in team working hours c- Increased costs for office space and support d- Reduced dependence on technology and processes for accomplishing work

Reduced opportunities for informal transfer of information

_____ refers to a problem-solving approach that requires defining the scope of a system, dividing it into its components, and then identifying and evaluating its problems, opportunities, constraints, and needs. a- Linear programming b- Systems analysis c- Independent component analysis d- Principal component analysis

Systems analysis

_____refers to the degree to which departments within an organization are encouraged to coordinate with each other. a- Member identity b- Group emphasis c- Unit integration d- People focus

Unit integration

A preliminary or rough cost estimate is developed in the _____ phase of the project life cycle, and an overview of the work involved is created. a- acquisition b- close-out c- implementation d- concept

concept

A(n) _____ refers to a product or service, such as a technical report, a training session, a piece of hardware, or a segment of software code, produced or provided as part of a project. a- system b- resource c- deliverable d- input

deliverable

In Rizzati Corp, vice presidents in departments such as engineering, manufacturing, IT, and human resources report directly to the chief executive officer and undertake their tasks independently of each other. The staffs of these departments have specialized skills in their respective disciplines.Rizatti Corp can be said to have a _____ organizational structure. a- matrix b- functional c- project d- symbolic

functional

The _____ frame of an organization focuses on providing harmony between the needs of the organization and the needs of people. a- structural b- human resources c- political d- symbolic

human resources

The _____ model of a systems development life cycle provides for progressive development of operational software, with each release providing added capabilities. a- RAD life cycle b- spiral life cycle c- waterfall life cycle d- incremental build life cycle

incremental build life cycle

In a _____ organizational structure, personnel often report to both a functional manager and one or more project managers. a- matrix b- functional c- symbolic d- project

matrix

The _____ characteristic of organizational culture describes the degree to which management's decisions take into account the effect of outcomes on people within the organization. a- group emphasis b- people focus c- unit integration d- member identity

people focus

In a _____organizational structure, program managers, rather than functional managers or vice presidents, report to the CEO. Their staffs have a variety of skills needed to complete all required tasks within their programs. a- project b- functional c- matrix d- symbolic

project

The _____ perspective of an organization focuses on different groups' roles and responsibilities in order to meet the goals and policies set by top management. a- human resources frame b- symbolic frame c- structural frame d- political frame

structural frame

_____ refers to a set of shared assumptions, values, and behaviors that characterize the functioning of an organization. a- Chain of command b- Organizational structure c- Organizational culture d- Line of control

Organizational culture


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