CIS Ch. 1,3,4,5,6

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The size of a nanotube is about​ ________ thinner than a human hair.

10,000 times

If almost all an​ organization's significant business relationships are digitally​ enabled, it would be called​ a(n).......

Digital firm

What is a disruptive​ technology?

Disruptive technologies can be substitute products that perform as well as or better than anything currently produced. In other​ cases, disruptive technologies simply extend the​ market, usually with less functionality and much less​ cost, than existing products.

_________ help businesses become more efficient by integrating functional business processes into a single information system that spans all business areas.

Enterprise resource planning​ (ERP) systems

What type of system is used by senior management to help make decisions such as nonroutine decisions requiring​ judgment, evaluation, and​ insight?

Executive support system​ (ESS)

Which of the following statements is NOT accurate regarding how information systems are transforming​ business?

Fifty-five percent of the entire population now use desktop​ computers, and their sales are soaring.

Which of the following options is a page description language for generating Web pages​ (e.g., text, dynamic​ links)?

HTML

An open source framework for parallel processing across inexpensive computers is called​ ________.

Hadoop

For handling unstructured and​ semi-structured data in vast​ quantities, as well as structured​ data, organizations are using​ _____________.

Hadoop

_______ is the most popular NoSQL DBMS.

Hadoop

The issue of how information systems should be used within an organization is part of​ ________.

IT governance

________ include(s) the strategy and policies for using information technology within an organization.

IT governance

________ is another way to facilitate big data analysis and remove bottlenecks normally found in a traditional database.

In-memory computing

________ includes components that​ collect, process,​ store, and distribute information to support decision making and control in a business.

Information systems (IS)

How do information systems improve business​ processes?

Information systems improve the efficiency​ and/or effectiveness of business processes.

Which of the following statements about information systems and business processes is​ correct?

Information systems may make it possible to completely change a business process.

A(n) ________ is defined as the shared technology resources that provide the platform for the​ firm's specific information systems applications.

Information technology infrastructure

​________ includes hardware and software an organization needs to compete in the marketplace.

Information technology​ (IT)

Which of the following options has drastically reduced the costs of operating and transacting on a global​ scale?

Internet

The corporate function that is responsible for defining and organizing the content of the database as well as database maintenance is​ ________.

database administration

A(n) ________ enables an organization to centrally manage and organize data.

database management system

A​ ________ is software that enables an organization to centralize​ data, manage them​ efficiently, and provide access to the stored data by application programs.

database management system​ (DBMS)

When technology must be changed and designed to fit the needs of the organization and​ individuals, it may need to be​ ________ to adjust the fit between the organizational needs and the technology.

de-optimized

Which of the following systems would BEST support managers who focus on unique problems for which the procedure to arrive at a solution may not be fully predefined in​ advance?

decision-support

DBMS have a​ data________ capability that is used to specify the structure of the content of the database.

definiton

A display which presents graphs and charts of key performance indicators on a single screen for managing a company is called a​ ________.

digital dashboard

A(n) ________ is one in which nearly all of the​ organization's significant business relationships with​ customers, suppliers, and employees are digitally enabled and mediated.

digital firm

Substitute products that perform as well as or better than anything currently produced are called​ ________.

disruptive technologies

An innovation that dramatically changes the business environment is called​ a(n) ________.

disruptive technology

All of the following are eras in IT infrastructure evolution except the​ ________.

disruptive technology era

A(n) ________ database makes it possible to store information across millions of machines in hundreds of data centers around the​ globe, with special​ time-keeping tools to synchronize the data and ensure the data are always consistent.

distributed

What does scalability refer​ to?

The ability of a​ computer, product, or system to expand to serve a large number of users without breaking down

A(n) ________ is a commercially available set of software programs that eliminate the need for a firm to write its own programs for business functions.

enterprise software application

A​ person, place, or thing which is stored in a database is called​ a(n) ________.

entity

A(n) ________ is the most popular method to model a database.

entity-relationship (ER) model

A record describes​ a(n) ________ which is a​ person, place,​ thing, or event on which we store and maintain information. Each characteristic or quality describing a particular​ ________ is called​ a(n) ________.

entity; entity; attribute

All of the following are organizational factors to consider when building a new system EXCEPT​ ________.

executive compensation

Systems that are used by senior management to make decisions are called​ ________.

executive support systems

A(n) ________ is used by senior managers to make decisions.

executive support system​ (ESS)

Competitor​ firms' IT services is​ a(n) ________ of the competitive forces model for IT infrastructure.

external part

Firms use​ a(n) ________ to coordinate their activities with other firms.

extranet

The most common reason for failure of large projects to succeed is​ ________.

failure of technology

According to​ Moore's Law​ (1965), the ratio of price to performance has​ ________.

fallen

A grouping of characters into a word or group of words is called​ a(n) ________.

field

A​ ________ is a component in the computer system data hierarchy that includes content such as Student ID​ 100, Course IS​ 101, and Grade A.

field

A​ ________ is a component in the computer system data hierarchy that consists of multiple records of the same type.

file

Information systems can​ ________ the organization by empowering​ lower-level employees.

flatten

Information technology today can change the​ ________, making it possible for people to share information.

flow of information

Business processes that cross many different functional areas and require coordination across departments are supported by​ ________ among the participants.

flows of​ material, information, and knowledge

A​ ________ provides the link from one table to another​ table's primary key.

foreign key

The IT infrastructure in organizations today is an outgrowth of more than 50 years of evolution in computing platforms. There have been five stages in this​ evolution, each representing a different configuration of computing power and infrastructure elements. Select the list below with the correct five eras.

general-purpose mainframe and minicomputer​ computing, personal​ computers, client/server​ networks, enterprise​ computing, and cloud and mobile computing

_______ is a lightweight operating system for cloud computing.

google chrome OS

The term data​ ________ is used to describe the policies and processes for managing the​ availability, usability,​ integrity, and security of the data employed in an enterprise.

governance

The power of the customer​ ________ if they have an easy time switching from one company​ (e.g., not having to pay an exit​ fee) to another.

grows

The amount that firms worldwide are expected to spend in 2018 on​ ________ is​ $704 billion.

hardware devices

An IT infrastructure includes​ ________.

hardware, software, and services

A business model describes​ ________.

how a company​ produces, delivers, and sells a product or service to create wealth

All of the following are important questions about IT governance EXCEPT​ ________.

how data should be stored in a database

What does HTML stand​ for?

hypertext markup language

Data is considered to be​ ________ when the same attribute has different values.

inconsistent

A raw fact shaped into a meaningful form is​ ________.

information

A(n) ________ is an important resource for an organization to​ create, illustrating rules on how data is organized and who has access to what data.

information policy

A(n) ________ specifies the rules of an organization for sharing and disseminating information.

information policy

The formal organizational unit responsible for information technology services is the​ ________.

information systems department

Your​ firm's business strategy is​ a(n) ________ of the competitive forces model for IT infrastructure.

internal part

The​ accessibility, storage, and distribution of information and knowledge is increased dramatically by​ ________.

internet

In the music​ industry, ________ are considered a newer substitute for​ CD-based music stores.

internet music sites

Which statement contains business processes associated with the correct functional​ area?

The business processes of paying​ creditors, creating financial​ statements, and managing cash accounts are in the functional area of finance and accounting.

Which answer best describes what the information systems department is responsible for​ maintaining?

The information systems department is responsible for maintaining the​ hardware, software, data​ storage, and networks that comprise the​ firm's IT infrastructure.

________ support(s) a​ firm's website and​ include(s) web hosting​ services, routers, and cabling or wireless equipment.

internet platforms

A supply chain management system is considered a type of​ ________ system because it shares data across multiple organizations.

interorganizational

Using Internet technology to create an internal system is called​ a(n) ________.

intranet

________ is an​ object-oriented programming language that is processor and operating system independent.

java

The SQL​ ________ statement allows you to combine two different tables.

join

Select the item below that is NOT one of the ways in which computer science contributes to the understanding of information systems.

Theory of business process development

Which of the following is NOT an example of a​ company's transaction processing​ system?

Walmart's internal email system

To identify the types of systems that provide a strategic advantage to their​ firms, select the list that contains all the questions managers should ask.

What is the structure of the industry in which the firm is​ located? What are the​ business, firm, and industry value chains for this particular​ firm? Have we aligned IT with our business strategy and​ goals?

________ is a markup language that allows for tagging selected elements of the content of documents for their meanings and is used for transferring data.

XML

An approach to the study of information systems that focuses on changes in​ attitude, management, and organization policy is called the​ ________.

behavioral approach

To describe datasets with volumes so huge that they are beyond the ability of typical DBMS to​ capture, store, and​ analyze, the term​ __________ is used.

big data

A​ ________ is the smallest component in the computer system data hierarchy.

bit

Which of the following is a distributed database technology that enables firms and organizations to create and verify transactions on a​ peer-to-peer network nearly instantaneously without a central​ authority?

blockchain

From the point of view of​ economics, IT changes​ ________.

both the relative costs of capital and the costs of information

The widespread use of personal devices in the workplace and school is often referred to as​ ________.

bring your own device​ (BYOD)

A(n) ________ includes interdependent networks of​ suppliers, distributors, and outsourcing firms.

business ecosystem

Adopting strategic systems generally requires changes in​ ________ as well as business processes.

business goals

The data and software tools for​ organizing, analyzing, and providing access to data to help managers and other enterprise users make more informed decisions are referred to as​ ________ systems.

business intelligence

Systems that focus on delivering information to support management decision making are termed​ ________?

business intelligence systems

A collection of routines for producing goods and services is called​ a(n) ________.

business process

A collection of routines and behaviors make up​ a(n) ________.

business processes

Every business can be seen as a collection of​ ________.

business processes

The logically related tasks and behaviors that companies carry out to achieve a specific outcome are called​

business processes

When a strategic system is​ adopted, managers will need to devise new​ ________ for coordinating their​ firm's activities with​ customers, suppliers, and other organizations.

business processes

information systems help businesses compete​ ________.

but sustaining a competitive advantage is challenging

A​ ________ is a component in the computer system data hierarchy that represents an ASCII character like a​ letter, a​ number, or another symbol.

byte

A cloud​ ________.

can be private or public

Downloading a Kindle​ e-book from​ Amazon, buying a computer online at Best​ Buy, and downloading a music track from​ iTunes, are examples of how information systems help business processes​ ________.

change the flow of information

In many​ companies, the information systems department is headed by​ a(n) ________.

chief information officer​ (CIO)

The person responsible for a​ firm's knowledge management program is called the​ ________.

chief knowledge officer

The person responsible for information security in most organizations is the​ ________.

chief security officer

Computer processing work that is split between a desktop computer and a more powerful computer that processes and stores shared​ data, serves up web​ pages, or manages network activities is called​ ________ .

client/server

________ refers to a model of computing that provides access to a shared pool of computing resources over the Internet.

cloud

A model of computing that provides a shared pool of computing resources for an organization to use over the Internet is called​ ________.

cloud computing

Working together as a team to align a competitive strategy with the​ company's goals is an example of​ ________.

collaboration

Which one of the following is NOT one of the major business functions or specialized tasks performed by business organizations and supported by information​ systems?

collective bargaining

Firms that do better than others are said to have a​ ________.

competitive advantage

The most widely used model for understanding competitive advantage is Michael​ Porter's ________.

competitive forces model

The technical approach to information systems includes​ ________.

computer science and management science

BYOD is one aspect of the consumerization of​ IT, in which new information technology first emerges in the​ ________ and spreads into​ ________.

consumer​ market; business organizations

A key word in social business is​ ________.

conversations

Companies that establish a competitive advantage by having the lowest prices in an industry are using a​ ________ approach.

cost-leadership

Information systems encompass all of the following tasks regarding information EXCEPT​ ________.

creates data

Businesses that collaborate and use social business often see benefits in​ productivity, quality,​ innovation, sales​ growth, and​ ________.

customer service

Customer relationship management includes​ ________.

customer support applications

A raw fact would be considered​ ________.

data

The millions of product bar codes scanned at supermarket checkout counters everyday are examples of​ ________.

data

The process of detecting and correcting errors in a database is called​ ________.

data cleansing

The​ sales, manufacturing, and inventory systems at a bicycle manufacturer use different codes to represent bicycle frame sizes. For​ example, in the sales​ system, a large bike frame is coded with​ "L", while the inventory system codes a large bike frame with​ "LG". This situation illustrates​ ________.

data inconsistency

A(n) ________ is a structured survey of the accuracy and level of completeness of data in an information system.

data quality audit

Data​ cleansing, also known as​ _________, consists of activities for detecting and correcting data in a database that are​ incorrect, incomplete, improperly​ formatted, or redundant.

data scrubbing

Data​ cleansing, working to identify and fix incorrect​ data, is also called​ ________.

data scrubbing

A(n) ________ is a database that stores historic and current data for the use of decision makers in the organization.

data warehouse

A(n) ________ is a collection of data organized to serve many applications efficiently.

database

A(n) ________ system helps​ capture, manage, and apply the experience of the organization.

knowledge management​ (KM)

A job opening for someone who​ "has the ability to use analytical reasoning and relevant judgment to address customer service​ issues, as well as generate new​ ideas," would be best filled by​ a(n) ________.

knowledge worker

A(n) ________, such as a​ clerk, uses data for things such as scheduling.

knowledge worker

Which of the following people are responsible for designing products or services and creating new knowledge for the​ firm?

knowledge workers

________ systems are older transaction processing​ systems, usually created for mainframes.

legacy

The leading operating system on​ servers, mainframe​ computers, and supercomputers is​ ________.

linux

Which of the following is an open source operating​ system?

linux

The competitive rivalry force of the Internet is strong because it has​ ________.

made it easier for companies to compete on price alone

The typical computing configuration in 1960 was​ ________.

mainframe

___________ are used to reliably and securely handle huge transaction​ volumes, analyze huge data​ sets, and support large workloads in cloud data centers.

mainframe computers

All of the following are major business functions performed by an organization EXCEPT​ ________.

maintenance

Vail Ski Resort implemented a decision support system​ (DSS) in order to​ ________.

make better decisions about how to target their marketing programs

________ deals with both behavioral and technical issues regarding information​ systems, and focuses on the​ development, use, and impact of systems by managers and employees.

management information systems (MIS)

One of the reasons that information technology flattens an organization is​ ________.

managers receive much more timely and accurate​ information, thus requiring fewer managers

The functional area which includes the business process to check quality is called​ ________.

manufacturing and production

Information​ technology, especially the use of​ networks, can help firms lower the cost of​ ________, making it worthwhile for firms to contract with external suppliers instead of using internal sources.

market participation​ (transaction costs)

Information systems can be used to create products and services that are personalized to meet a specific​ customer's requirements, termed​ __________.

mass customization

Management information systems​ (MIS) provide​ ________.

middle managers with reports on the​ organization's current performance

The more successfully a firm can align information technology with its business​ goals, the​ ________.

more profitable it will be

Market situations characterized by economic value being generated based on the number of people using a product are called​ ___________.

network economics

Information technology comprises computer​ hardware, computer​ software, data management​ technology, and​ ________.

networking and telecommunications technology

A virtual company uses​ ________ to link​ people, assets, and ideas.

networks

The formal process to remove data problems such as repeating groups is called​ ________.

normalization

________ is free software produced by a community of several hundred thousand programmers around the world.

open source

Free software produced by a team of hundreds of thousands of programmers around the world is called​ ________.

open source software

Regarding the IT infrastructure​ ecosystem, Microsoft​ Windows, Unix, and Mac OS X are examples of​ ________.

operating systems platform

A​ stable, formal social structure that takes resources from the environment and processes them to produce output is called​ a(n) ________.

organization

The observation that IT broadens the distribution of​ information, empowers​ lower-level employees, and increases management efficiency is an example of the​ ________ effect of information technology on organizations.

organizational and behavioral

The assumption that an MIS professor knows more about normalization than a student is an example of​ ________.

organizational culture

________ encompasses a set of assumptions about what an organization should​ produce, how it is​ produced, and for whom.

organizational culture

he most common reason for failure of large projects to succeed is​ _______

organizational resistance to change

Sending a copy of an airline ticket to your printer is an example of​ ________.

output

Because Walmart has an efficient inventory replenishing​ system, they are able to reduce​ ________ costs.

overhead

Transaction processing systems​ (TPS) are information systems that​ ________.

perform and record​ sales, receipts, cash​ deposits, payroll, and credit decisions in a factory

Although​ "Big Data"​ doesn't refer to a specific amount of​ data, it usually does involve​ ________.

petabytes

All of the following disciplines contribute to the contemporary approaches to information systems EXCEPT​ ________.

philosophy

Salesforce's ________ provides a set of development tools and IT services that enable users to build new applications and run them in the cloud on their data center infrastructure.

platform as a service​ (PaaS)

According to the value chain​ model, sales and marketing is considered a​ ________ activity of the firm.

primary

According to the value chain​ model, operations are considered a​ ________ of the firm.

primary activity

Another term for a key field is a​ ________.

primary key

The field that uniquely identifies a row in a relational database table is called a​ ________.

primary key

The unique identifier for all data in a table is called the​ ________.

primary key

Infrastructure as a service​ (IaaS) provides​ ________.

processing, storage, and networking resources

Because Walmart has an efficient inventory replenishing​ system, they are able to reduce​ ________ costs.

product differentiation

The coupling of files used to store information and the application program that updates and maintains those files is called​ ________.

program-data dependence

The behavioral approach to information systems includes​ ________.

psychology and sociology

A type of computer that could be in many states at once is called a​ ________.

quantum computer

A positive regarding cloud computing includes​ ________.

rapid elasticity

Another term for a database row is​ a(n) ________.

record

Microsoft SQL Server is a​ ________ for large mainframes and midrange computers.

relational DBMS

A collaborative business culture is characterized​ by:

reliance on teams of employees to achieve and implement the results.

The decision to purchase or rent IT assets is called the​ ________ decision.

rent-versus-buy

Another name for standard operating procedures for creating goods and services is​ (are) ________.

routines

The ability of a​ computer, product, or system to expand to serve more users without breaking down is called​ ________.

scalability

In order to align IT with business as well as use information systems correctly managers need to perform​ a(n) ________.

strategic systems analysis

Systems that are used by firms to manage relationships with suppliers are called​ ________.

supply chain management systems

According to the value chain​ model, employee​ recruiting, hiring, and training are considered a​ ________ activity of the firm.

support

According to the value chain​ model, technology is considered a​ ________ of the firm.

support activity

________ include two organizations sharing expertise.

synergies

________ services ensure that a​ firm's new infrastructure works with the​ firm's older systems and that all parts of the​ firm's infrastructure work together.

system integration

All of the following are wearable computing devices EXCEPT​ ________.

tablet computers

A set of loosely coupled software components that exchange information with one another using universal standards and languages are called​ ________.

web services

A useful tool for storing and sharing corporate knowledge is​ a(n) ________.

wiki

Nearly​ 90% percent of all PCs at the client level use which​ OS?

windows

Which of the following options increases the strength of the market entrant​ force?

A reduction in government or local regulations that govern an industry

Companies analyzing huge amounts of​ data, social​ media, and other data points represent an emerging area of​.....

Big data

How a company​ produces, delivers and sells its products and services in the marketplace is called​ a(n)........

Business model

How do enterprise social networking tools create business​ value?

By connecting the members of an organization through​ profiles, updates, and​ notifications, similar to Facebook​ features, but tailored to internal corporate uses

Who is responsible for educating and training users and information systems specialists about​ security, keeping management aware of security threats and​ breakdowns, and maintaining the tools and policies chosen to implement​ security?

Chief security officer​ (CSO)

According to your​ readings, ________ was able to link external​ suppliers, which allowed it to obtain more than 70 percent of parts from outside the organization.

Chrysler

The study of information systems is a multidisciplinary field. Which of the following lists accurately includes all of the​ disciplines?

Computer​ Science, Operations​ Research, Sociology, Management​ Science, Economics, Psychology

Which of the following options is NOT part of the competitive forces model for IT infrastructure​ investment?

Current supply like your​ firm's services

A​ powerful, current example of a rapidly expanding ecosystem is the mobile Internet platform. In this ecosystem there are four​ industries; select the answer that identifies them.

Device​ makers, wireless telecommunication​ firms, independent software applications​ providers, and Internet service providers

What makes a Blockchain system possible and attractive to business​ firms?

Its encryption and authentication processes make it highly secure for storing many kinds of data.

Which of the following options is a challenge to the sustainability of strategically implementing an information​ system?

Managing strategic transitions

Which list below contains all the factors you can use to answer the​ question: How much should our firm spend on IT​ infrastructure?

Market demand for your​ firm's services, your​ firm's business​ strategy, your​ firm's IT​ strategy, infrastructure and​ cost, information technology​ assessment, competitor firm​ services, and competitor firm IT infrastructure investments

________ states that the number of components that a computer chip can hold doubles every two years.

Moore's Law

An emerging​ non-relational database management system is called​ ________.

NoSQL

________ use a more flexible data model and are designed for big data.

Non-relational database management systems

Regarding the IT infrastructure​ ecosystem, data management includes​ ________.

Oracle, SQL​ Server, and MySQL

Select the answer that lists all of the business benefits of collaboration and social business.

Productivity, quality,​ innovation, customer​ service, and financial performance

All of the following are interrelated changes in the technology area that impact businesses EXCEPT​ ________.

Quantum computing

A​ browser-based collaboration and document sharing platform which is combined with powerful search features and is installed on corporate servers is called​ ________.

Sharepoint

A company that produces a new​ low-cost product based on improved decision making has likely achieved​ a(n) ________.

Strategic business objective

SQL stands for​ ________.

Structured Query Language

________ provide​ data, voice, and video connectivity to customers.

Telecommunication services

All of the following indicate that a business has gained competitive advantage EXCEPT​ ________.

a balanced budget

In most​ cases, a business ecosystem includes​ ________.

a few keystone firms

PeroxyChem's IT staff was able to free its IT staff to spend less time on routine maintenance and more time on strategic tasks designed to grow the business through​ ________.

a managed cloud infrastructure

A Web interface which presents integrated personalized business content delivered to senior managers is​ ________.

a portal

An information system can be defined as​ ________.

a set of interrelated components

________ of an​ organization's profits can be attributed to the alignment of IT with the business.

about 50%

Microsoft's DBMS that includes​ built-in report generation and reporting is called​ ________.

access

An extranet is a system that shares data​ ________.

across multiple organizations

Which of the following is the correct classification for an organizational structure characterized as a task force organization that must respond to rapidly changing​ environments?

adhocracy

The Law of Mass Digital Storage suggests that the​ ________.

amount of digital information doubles each year

Today's businesses are characterized by​ ________.

an emphasis on competency and skills

A scanner used to capture a​ product's code​ (i.e., SKU) is considered​ ________.

an input

Another name for a database field is​ a(n) ________.

attribute

The field of management information systems​ (MIS) deals with​ ________ issues as well as technical issues related to the development and use of information systems in an organization.

behavioral

In relational​ databases, the​ ________ operation creates a subset of records in the file that meet stated criteria.

select

All of the following are examples of functional business processes EXCEPT​ ________.

shipping a product

At some​ hospitals, doctors and nurses use​ ________ for​ hands-free access to patient records.

smart eyewear

Firms that engage their​ employees, customers, and suppliers with social networking platforms embrace​ ________.

social business

If a cookie company uses Facebook to help sell a​ product, they are embracing​ ________.

social business

The​ ________ view jointly optimizes the social and technical systems used in production.

sociotechnical

The information systems approach to this textbook is the​ ________.

sociotechnical approach

Google Apps are an example of​ ________.

software as a service​ (SaaS)

All of the following are total cost of ownership infrastructure components EXCEPT​ ________.

staff salaries

The most popular type of database today for PCs as well as for larger computers and mainframes is​ ___________ database.

the relational

Functional systems that operate independently are becoming a thing of the past because​ ________.

they cannot easily share information

All of the following are advantages of new market entrants EXCEPT​ ________.

they have less capital than an established company

Functional information systems that operate independently of one another are becoming a thing of the past because​ ________.

they make sharing information across functional systems difficult

Systems that keep track of elementary activities of an organization and are often used by operational managers are called​ ________.

transaction processing systems

A​ ________ consists of a networked system that can synchronize the value chains of business partners​ ________.

value​ web; within an industry

A tool used for online​ meetings, interviews, guest​ speakers, events, and employee training is​ a(n) ________.

virtual world

Setting up a system so that it is not restricted by physical configuration or geographic location is an example of​ ________.

virtualization

Gipsi runs a manufacturing company. She recently invested in​ ________ computing devices because she wanted to improve productivity by delivering information to workers without requiring them to interrupt their tasks

wearable

All of the following are essential characteristics of the cloud EXCEPT​ ________.

web beacons

All of the following are types of information obtained from data mining EXCEPT​ ________.

web beacons


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