Combo with "PMP Questions

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You are the project manager for a Project. You are updating the WBS during Define Activities, which is often called ________? A. Refinements B. Updates C. Activities D. Supporting detail

2. The work breakdown structure can BEST be thought of as an effective aid for __ communications. A. Team B. Project manager C. Customer D. Stakeholder

You are the project manager of a project and you have added some dummy activities to correctly show all logical relationships Which network diagramming method have you used ? A. ADM (Arrow Diagramming Method) B. Precedence Diagramming Method (PDM) C. PERT D. None

22. The preparation of the scope baseline can BEST be described as involving: A. The functional managers B. The project team C. All the stakeholders D. The project expediter

3. Who is ultimately responsible for quality management on the project? A. The project engineer B. The project manager C. The quality manager D. The team member

41. An obstacle to team building in a matrix organization is that the: A. Team organization is technically focused B. Team members are borrowed resources and can be hard to motivate C. Teams are too centralized D. Teams are too large and therefore very hard to handle.

A bar graph that shows resource assignments over time is: a) Resource leveling b) Resource histogram c) Resource chart d) Gantt chart

A project manager has discovered a problem and is trying to determine the cause. Theprocess whereby he identifies the variables that have the most influence on the projectby holding all the variables constant and changing one at a time is called: a. Product correlation b. Design of an experiment c. System integration d. Output processing

22. Which process groups must be included in every project? A. Planning, executing, and closing B. Initiating, planning, and executing C. Initiating, planning, executing, monitoring and controlling, and closing D. Planning, executing, and monitoring and controlling

8. Decomposition occurs during: A. Define Scope B. Verify Scope C. Create WBS D. Control Scope

Which hierarchical chart shows all the tasks in a list ? A. RBS B. OBS C. WBS D. Scope statement

29. If a project manager wants to report on the actual project results vs. planned results, she should use a: A. Trend report B. Forecasting report C. Status report D. Variance report

Top-down estimating is also called _______ estimating. A. Analogous B. Primary C. Organizational D. Simple

Project Management Plan Updates are NOT an output of: A. Perform Integrated Change Control B. Develop Project Plan C. Direct and Manage Project Execution D. Close Project or Phase

Answer B - before the plan happens!!

1. A work breakdown structure numbering system allows the project staff to: A. Systematically estimate costs of work breakdown structure elements B. Provide project justification C. Identify the level at which individual elements are found D. Use it in project management software

'Estimate to Completion' can be calculated as: a) EAC-AC b) BAC-EAC c) Both a and b d) Neither a nor b

24. Which process group focuses on completing the requirements of the project? A. Initiating B. Planning C. Executing D. Closing

28. The client demands changes to the product specification that will add only two weeks to the critical path. Which of the following is the BEST thing for the project manager to do? A. Compress the schedule to recover the two weeks B. Cut scope to recover the two weeks C. Consult with the sponsor about options D. Advise the client of the impact of the change

9. What is the duration of a milestone? A. Shorter than the duration of the longest activity B. Shorter than the activity it represents C. There is no duration D. Same length as the activity it represents

In which process "meeting" is not used as Tools and Techniques. A. Identify Stakeholders B. Plan Stakeholder Management C. Manage Stakeholder Engagement D. Control Stakeholder Engagement

12. You have just joined the project management office after five years of working on projects. One of the things you want to introduce to your company is the need to create and utilize WBSs. Some of the project managers are angry that you are asking them to do "extra work". Which of the following would be the BEST thing you could tell the project managers to convince them to use WBSs? A. Tell them it will prevent work from slipping through the cracks B. Tell them that it is not needed C. Tell them it is required only if the project involves contracts D. Tell them it is the only way to identify risks

17. The construction phase of a new software product is near completion. The next phases are testing and implementation. The project is two weeks ahead of schedule. What should the project manager be MOST concerned with before moving on to the final phase? A. Verify Scope B. Control Quality C. Create Performance Reports D. Control Costs

19. All of the following are parts of the scope baseline EXCEPT the: A. Scope management plan B. Project scope statement C. Work breakdown structure D. WBS dictionary

4. During project executing, a team member comes to the project manager because he is not sure of what work he needs to accomplish on the project. Which of the following documents contain detailed descriptions of work packages? A. WBS dictionary B. Activity list C. Project scope statement D. Scope management plan

Missing

The Scope Baseline consists of the following: A. Approved Project Scope Statement , WBS , WBS Dictionary B. Preliminary Project Scope Statement,Approved Project Scope Statement , WBS , WBS Dictionary C. Scope Management Plan,WBS,WBS Dictionary D. Scope Management Plan,Approved Project Scope Statement,WBS Dictionary

Earned Value Analysis is used to measure performance based on following parameters: A. Scope and Cost B. Scope and Schedule C. Scope , Cost and Schedule D. Cost and Schedule

The release criteria includes: A. the timing of the release of team members B. the method in which you will release them C. Both of the above are true D. None

An estimate is required for a new project of an R and D nature - and it has been decided to create the estimates using WBS - with an emphasis on accuracy of the estimates.Your project manager also indicates sufficient time is being made available to provide the estimates - what would be the best estimation approach in this case ? A. Parametric Estimation approach B. Analogous Estimation approach C. Top Down Approach D. Bottom Up Approach

As a project manager - you are expected to calculate the cost of Poor Quality - the project work is in progress - what costs would you consider ? A. Cost of Hiring. B. Prevention costs. C. Appraisal costs. D. External and Internal Failure costs.

Over lunch you meet a colleague who is managing a large turnover project for setting up a chemical plant.Your colleague is worried because the client is being unreasonable and asking for changes that will have a severe impact to the scope schedule and also cost.The client is also not ready to absorb the additional impact to schedule and cost.She seeks your advise - what should she do ? A. Refuse to budge and not make any changes B. Request her executive management to initiate legal action against the client C. Ultimately the customer is always right - so go ahead and make the changes and absorb the impact to cost , schedule and scope D. Set up a meeting with the client to better understand the need of the changes being asked for

Project Team has created sub plans for each activity in project plan. These plans are called : A. resource plans B. activity plans C. sub plans D. management plans

The Project Quality Management process must __________. A. Address the quality of the management and product B. Improve the project management and the quality of the product C. Ensure that the project satisfies customer requirements D. All of the above

Which of the following activities is not performed as a part of Project Closure ? A. Ensure all the deliverables as per contract are met B. Create lessons learned and update Organizational Process Assets C. Formal acceptance D. Verify scope

Which of the following could not be provided with Activity Attributes A. Provide details regarding predecessor and successor activities. B. Provide details regarding Leads and Lags C. Provide details regarding who and where the activity will be performed D. Provide details regarding root causes of issues

Which of the following is part of the Perform Quality Assurance process? A. Benchmarking B. Cost of Quality C. Design of experiments D. Quality audits

Which of the following statements are not true regarding Scope Verification ? A. Consists of conducting inspections , reviews and audits. B. Used to determine if results conform to requirements C. Used to get formal sign off from clients D. Used to determine schedule variance

You are in charge of building a bridge across a river. All the initial groundwork and structural designs have been completed and work is in progress.You know that the next two months will be particularly critical involving some critical activities such as Arc welding of stiffener plates.You know your company employs welders who specialize in this kind of work.However you are apprehensive regarding their availability for the next two months.What should you refer to first to find if these welders are available for the next two months? A. Milestone List B. Pareto Chart C. Histograms D. Resource Calendars

You are managing a project that that your company won after making a bid.The clients have negotiated long and hard and have driven a hard bargain.The project is scheduled to span over eight months and you are in your fifth month of execution.You are extremely worried since you have about four more months of work remaining and the project is at the 'Point of total assumption' - what does this mean ? A. As a seller you are running behind schedule B. As a seller you are ahead of schedule C. The project is going to have a cost overrun which will need to be negotiated with the client D. As a seller all subsequent costs will have to be borne by the seller

You are managing a project which involves building software for the aeronautical domain.The nature of the work is complex and needs a lot of research.During Quality assurance both the development team and testing team suggest that the quality assurance process be changed to also include White Box testing and not only rely on Black box testing.The team wants to make this shift in approach as they believe this would lead to better quality of deliverables - what is the best course of action ? A. As the changes will help improve quality - execute white box texting B. Create a change request C. Refuse to adopt this change as this would mean a change in agreed process D. Analyze the impact of the change to scope , schedule and cost and then write up a Change Request

12. Which of the following is an example of a parametric estimate? A. Dollars per module B. Learning bend C. Bottom-up D. CPM

16. Which type of cost is team training? A. Direct B. NPV C. Indirect D. Fixed

You are the project manager for a project that has high visibility. Your manager wants you to prepare a presentation for him to present at a conference. Most of the material in the presentation will be facts that are the results of your project. Your manager intends to present the material under his own name. Your name will not appear. What should you do? a. Refuse to work on the presentation unless you are listed as a coauthor b. Do the work as you were told by your manager c. Present your own presentation d. Meet with your manager's manager and discuss the problem

Earned value=100, Planned value=110, the schedule performance index is: a) 1.1 b) 0.91 c) -10 d) 10

The management style that cultivates team spirit, rewards good work, and encourages team to realize their potential is: a) Facilitating b) Promotional c) Conciliatory d) Authoritarian

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1. Effective project integration usually requires an emphasis on: A. The personal careers of the team members B. Timely updates to the project management plan C. Effective communications at key interface points D. Product control

1. In which project management process group is the detailed project budget created? A. Initiating B. Before the project management process C. Planning D. Executing

10. A manager and the head of engineering discuss a change to a major work package. After the meeting, the manager contacts you and tells you to complete the paper work to make the change. This is an example of: A. Management attention to scope management B. Management planning C. A project expediter position D. A change control system

10. Which ofthe following BEST describes the relationship between standard deviation and risk? A. Nothing B. Standard deviation tells you if the estimate is accurate C. Standard deviation tells you how unsure the estimate is D. Standard deviation tells you if the estimate indudes a pad

11. Project information has been distributed according to the communications management plan. Some project deliverables have been changed in accordance with the project management plan. One stakeholder expressed surprise to the project manager upon hearing of a previously published change to a project deliverable. All stakeholders received the communication containing notification of the change. What should the project manager do? A. Determine why the stakeholder did not receive the information and let him know when it was published B. Ask the functional manager why the stakeholder did not understand his responsibility C. Review the communications management plan and make revisions if necessary D. Address the situation in the next steering committee meeting so others do not miss published changes

15. Your management has decided that all orders will be treated as "projects" and that project managers will be used to update orders daily to resolve issues, and to ensure that the customer formally accepts the product within 30 days of completion. Revenue from the individual orders can vary from $100 to $150,000. The project manager will not be required to perform planning or provide documentation other than daily status. How would you define this situation? A. Because each individual order is a "temporary endeavor" each order is a project B. This is program management since there are multiple projects involved C. This is a recurring process D. Orders incurring revenue over $100,000 would be considered projects and would involve project management

15. Your project management plan results in a project schedule that is too long. If the project network diagram cannot change but you have extra personnel resources, what is the BEST thing to do? A. Fast track the project B. Level the resources C. Crash the project D. Monte Carlo analysis

16. Which of the following is the BEST thing to do to try to complete a project two days earlier? A. Tell senior management that the project's critical path does not allow the project to be finished earlier B. Tell your boss C. Meet with the team and look for options for crashing or fast tracking the critical path D. Work hard and see what the project status is next month

18. One of your team members informs you that he does not know which of the many projects he is working on is the most important. Who should determine the priorities among projects in a company? A. The project manager B. The project management team C. The project management office D. The team

23. Consideration of ongoing operations and maintenance is crucially important to products of projects. Ongoing operations and maintenance should: A. Be included as activities to be performed during project closure B. Have a separate phase in the project life cycle, because a large portion of life cycle costs is devoted to maintenance and operations C. Not be viewed as part of a project. A project is temporary with a definite beginning and end D. Be viewed as a separate project

24. The project has been challenging to manage. Everyone has been on edge due to pressure to complete the project on time. Unfortunately, the tension has grown to the point where team meetings have become shouting matches and little work is accomplished during the meetings. One team member asks to be excused from future team meetings, as all the shouting upsets him. Meanwhile, the sponsor has asked to attend team meetings in order to better understand how the project is going and the issues involved in completing the project, and the customer has started discussions about adding scope to the project. In this situation, it would be BEST for the project manager to: A. Ask the sponsor if the information needed could be sent in a report rather than have her attend the meeting B. Inform the team member who asked to be excused from the meetings of the value of communication in such meetings C. Create new ground rules for the meetings and introduce them to the team D. Hold a team-building exercise that involves all the team members

24. You have a project with the following activities: Activity A takes 40 hours and can start after the project starts. Activity B takes 25 hours and should happen after the project starts. Activity C must happen after activity A and takes 35 hours. Activity D must happen after activities Band C and takes 30 hours. Activity E must take place after activity C and takes 10 hours. Activity F takes place after Activity E and takes 22 hours. Activities F and D are the last activities of the project. Which of the following is TRUE if activity B actually takes 37 hours? A. The critical path is 67 hours B. The critical path changes to Start, B, D, End C. The critical path is Start, A, C, E, F, End D. The critical path increases by 12 hours

A room used for project planning, and where team members work on issue resolution is called: a) Conference room b) Resolution room c) War room d) Video conferencing room

29. The project manager is allocating overall cost estimates to individual activities to establish a baseline for measuring project performance. What process is this? A. Cost Management B. Estimate Costs C. Determine Budget D. Control Costs

3. The MOST likely result of communication blockers is that: A. The project is delayed B. Trust level is enhanced C. Conflict occurs D. Senior management is displeased

3. The halo effect refers to the tendency to: A. Promote from within. B. Hire the best. C. Move people into project management because they are good in their technical fields. D. Move people into project management because they have had project management training.

3. The project team has just completed the initial project schedule and budget. The NEXT thing to do is: A. Identify risks B. Begin iterations C. Determine communications requirements D. Create a bar (Gantt) chart

31. During the first half of the project, five team members left for other projects without being replaced, two team members went on vacation without informing you, and other team members expressed uncertainty about the work they were to complete. In this situation, it is BEST if you create a _____ for the second half of the project. A. Work breakdown structure B. Resource histogram C. Staffing management plan D. Responsibility assignment matrix

33. Although the stakeholders thought there was enough money in the budget, halfway through the project the cost performance index (CPI) is 0.7. To determine the root cause, several stakeholders audit the project and discover the project cost budget was estimated analogously. Although the activity estimates add up to the project estimate, the stakeholders think something was missing in how the estimate was campleted. Which of the following describes what was missing? A. Estimated costs should be used to measure CPI B. SPI should be used, not CPI C. Bottom-up estimating should have been used D. Past history was not taken into account

36. Rearranging resources so that a constant number of resources is used each month is called: A. Crashing B. Floating C. Leveling D. Fast tracking

39. The "Halo Effect" refers to the tendency to: A. Promote from within B. Hire the best C. Move people into project management because they are good in their technical fields. D. Move people into project management because they have had project management training.

40. What is considered the LEAST desirable form of power for a project manager to exercise? A. Formal B. Referent C. Punishment D. Forcing

42. You are managing a construction project that is currently being initiated. You met with the sponsors and several important stakeholders, and have started to work on the preliminary scope statement. You've documented several key assumptions that have been made, and identified project constraints and initial risks. Before you can finish the preliminary scope statement, you must make a rough order of magnitude estimate of both time and cost so that the sponsor can allocate the final budget. What is the range of a rough order of magnitude (ROM) estimate? A. -10% to +10% B. -50% to +50% C. -50% to +100% D. -100% to +200%

43. You are managing a construction project to install new door frames in an office building. You planned on spending $12,500 on the project, but your costs are higher than expected, and now you're afraid that your project is spending too much money. What number tells you the difference between the amount of money you planned on spending and what you've actually spent so far on the project? A. AC B. SV C. CV D. VAC

46. You are managing a project with a schedule performance index (SPI) of 1.07 and a cost performance index (CPI) of .94. How would you BEST describe this project? A. The project is ahead of scheule and within its budget. B. The project is behind schedule and within its budget. C. The project is ahead of schedule and over its budget. D. The project is behind schedule and over its budget.

7. What conflict resolution technique is a project manager using when he says, "I cannot deal with this issue now!" A. Problem solving B. Forcing C. Withdrawal D. Compromising

A Request for Proposal: a) May invite suppliers to submit a proposal for a product b) Indicates what product/service is required c) Both a and b d) Neither a nor b

A buyer extends a formal invitation that contains a scope of work that seeks a response that will describe the methodology and results that will be provided to the buyer. This is called: a. Invitation to bid b. Request for information c. Request for proposal d. Request for bid

A category or rank given to products that have the same functional use but different technical characteristics is called the product's: a. Quality b. Functional characteristics c. Grade d. Technical characteristics

A project manager makes a narrative description of the work that must be done for her project. This is calle a. Project plan b. Control chart c. Statement of work d. Project objective

According to Deming and Juran most of the quality problems that exist are due to adefect or failure in processes that are controlled by: a. The project manager b. The procurement manager c. Upper management d. Stakeholders

The document that is proof of upper management's commitment to the project and gives the authority to manage the project to the project manager is called: a. The project plan b. The project goals and objectives c. The project charter d. The project definition

1. All of the following are forms of power derived from the project manager's position EXCEPT: A. Formal B. Reward C. Penalty D. Expert

1. One common way to compute estimate at completion (EAC) is to take the budget at completion (BAC) and: A. Divide by SPI B. Multiply by SPI C. Multiply by CPI D. Divide by CPI

10. A large, one-year telecommunications project is about halfway done when you take the place of the previous project manager. The project involves three different sellers and a project team of 30 people. You would like to see the project's communications requirements and what technology is being used to aid in project communications. Where will you find this information? A. The project management plan B. The information distribution plan C. The bar chart D. The communications management plan

11. Which of the following is NOT needed in order to come up with a project estimate? A. A WBS B. A network diagram C. Risks D. A change control system

18. A project manager overhears a conversation between two stakeholders who are talking about how unhappy they are with the impacts of the project on their own departments. Stakeholder A asks if the project is on time, and stakeholder B replies that the SPI is 1.05. Stakeholder A asks if the project manager for the project knows of stake holder B's concern. Stakeholder B responds that he is not sure. What is the BEST thing for the project manager to do? A. Make sure the stakeholders see that the project manager overheard and then ask them to direct any questions to the project manager in writing B. Make a presentation to all the stakeholders regarding the status of the project C. Send both stakeholders a copy of the issue log and ask for additional comments D. Arrange a meeting with both stakeholders to allow them to voice any concerns they may have

18. Value analysis is performed to get: A. More value from the cost analysis B. Management to buy into the project C. The team to buy into the project D. A less costly way of doing the same work

23. The project manager has just received a change from the customer that does not affect the project schedule and is easy to complete. What should the project manager do FIRST? A. Make the change happen as soon as possible B. Contact the project sponsor for permission C. Go to the change control board D. Evaluate the impacts on other project constraints

25. A project manager has received activity duration estimates from his team. Which of the following does he need in order to complete the Develop Schedule process? A. Change requests B. Schedule change control system C. Recommended corrective actions D. Reserves

30. The project was going well when all of a sudden there were changes to the project coming from multiple stakeholders. After all the changes were determined, the project manager spent time with all the stakeholders to find out why there were changes and to discover any more. The project work has quieted down when a team member casually mentions to the project manager that he added functionality to a product of the project. "Do not worry," he says, "I did not impact time, cost, or quality!" What should a project manager do FIRST? A. Ask the team member how the need for the functionality was determined B. Hold a meeting to review the team member's completed work C. Look for other added functionality D. Ask the team member how he knows there is no time, cost, or quality impact

30. You are a project manager for a new product development project that has four levels in the work breakdown structure. A network diagram has been created, the duration estimates have been compressed, and a schedule has been developed. What time management activity should you do NEXT? A. Begin Control Schedule B. Estimate Activity Resources C. Analogously estimate the schedule D. Gain approval

31. A cost management plan contains a description of: A. The project costs B. How resources are allocated C. The budgets and how they were calculated D. The WBS level at which earned value will be calculated

32. An activity has an early start (ES) of day 3, a late start (LS) of day 13, an early finish (EF) of day 9, and a late finish (LF) of day 19. The activity: A. Is on the critical path B. Has a lag C. Is progressing well D. Is not on the critical path

4. The customer responsible for overseeing your project asks you to provide a written cost estimate that is 30 percent higher than your estimate of the project's cost. He explains that the budgeting process requires managers to estimate pessimistically to ensure enough money is allocated for projects. What is the BEST way to handle this? A. Add the 30 percent as a lump sum contingency fund to handle project risks B. Add the 30 percent to your cost estimate by spreading it evenly across all project activities C. Create one cost baseline for budget allocation and a second one for the actual project management plan D. Ask for information on risks that would cause your estimate to be too low

Create WBS belongs to: a) Initiating b) Executing c) Closing d) None of the above

The organization that is a formalized structure where the project teams and the project managers reside is called: a. Matrix organization b. Project office c. Project team d. Project management office

What is the S-curve in project management? http://www.oliverlehmann.com/pmp-self-test/pmp-ex4.gif A graph that is generated if a normal curve is integrated. A graph that is to be integrated to generate a normal curve. A metaphoric description of the short term uncertainties that are present in every project. The graph that describes the typical growth of earned value during the course of the project.

The project charter is: A. Developed before the project statement of work, and after the project management plan. B. Developed after the project statement of work and before the project management plan C. Developed before the contract and after the project management plan D. Developed before the project and before the project management plan

Juran's fitness for use theory of cost of quality can be summarized as: a) Continuous improvement b) Making a product that meets or exceeds customer expectations c) Making a product that is easy to use d) Making a product with zero defects

Lag results in _____ of successor activity: a) Acceleration b) Delay c) Tracking d) Regression

Learning curve theory emphasize that in producing many goods: a. Cost decreases as production rates increase b. Average unit cost decreases as more units are produces c. Materials become cheaper when they are purchased in bulk d. Laborers become more productive because of technological advances

Locating all team members in the same location is called: a) War room b) Collocation c) Teleconferencing d) Telecommuting

Monte Carlo simulation is a technique used to perform: a) Qualitative risk analysis b) Quantitative risk analysis c) Decision tree analysis d) Risk response

Most of the project manager's time is spent on: a) Project Planning b) Communication c) Risk management d) Tracking

Notes and memos are examples of communication type: a) Formal written b) Informal written c) Formal verbal d) Informal verbal

Of the following baselines which is not a part of the Project Management Plan ? A. Scope Baseline B. Quality Baseline C. Cost Baseline D. Schedule Baseline

One of the fundamental tenets of quality management is that quality: a. Must exceed customer expectation b. Is planned in and not inspected in c. Will increase cost d. Costs must all be passed onto the customer

One of the important advantages of using control charts in managing a production operation is that the control chart tells you when to take corrective action on the process being controlled. Another important result of using control charts is: a. The control chart identifies the special causes b. The control chart tells you when you should not take corrective action c. The control chart shows how much the defects are costing d. The control chart shows who is responsible for the defects

One of the members of your project team comes to you and says that he heard that one of the suppliers to the project had given a substantial gift to one of the project team members in hopes that the team member would favor his company with a purchase order. The company was favored with a purchase order for the parts. What should you do? a. Talk to the person and get him or her to give back the gift b. Investigate the matter completely c. Cancel the purchase order with the supplier d. Meet with your manager and discuss the problem

The primary benefits of meeting quality requirements are: a. Cost and delays are reduced, production improves, cost to customers goes up, and profits go up b. Cost and delays are reduced, production improves, market share increases, and profits go up c. Cost and delays are reduced, capital expenditures go down, market share increases, and profits go up d. Cost and delays are reduced, production improves, market share increases, and profits are maintained

The organization that is a formalized structure directed toward the support of the project community within the organization is called: a. Matrix organization b. Project office c. Project team d. Project management office

Configuration management is: a. Used to ensure that the description of the project product is correct and complete b. The creation of work breakdown structure c. The set of procedures developed to ensure that project design criteria are met d. A mechanism to track budget and schedule variances

Contingency reserve is for: a) Known unknowns b) Remaining risk after risk response planning c) Both a and b d) Neither a nor b

Crashing and Fast tracking are techniques used for: a) Project management b) Cost reduction c) Schedule compression d) Schedule estimation

Critical chain method and critical path method are tools and techniques used in which process of the Project TIme management area? a) Estimate activity resources b) Control schedule c) Develop schedule d) Estimate activity durations

Critical path is: a) The time it takes to finish the project completing only the critical activities b) Difference between end time and start time of project c) The longest time it takes to complete all project activities d) The shortest time it takes to complete all project activities

Decisions as to the types of projects that should be accomplished and strategic plans asto the quality of the projects that are required should be the decision of which of thefollowing? a. Project manager b. Procurement manager c. Upper management d. Stakeholders

Decomposition is best described as: A. Creating control accounts. B. Creating work packages. C. Breaking down deliverables into smaller work packages so they can be better planned D. Planning and scheduling of work packages

During a project meeting a disagreement between two members of the project team began. The disagreement was over a technical detail of the project. The project manager was in attendance in the meeting. It is important that the conflicting opinion of the two team members be resolved as quickly as possible. It is even more important that the difference of opinion be resolve correctly. What should the project manager do? a. The project manager should make the decision right away to save time and not let the two disagreeing parties stay in disagreement very long b. End the meeting and give everyone a few days to cool off c. Assign someone to find out more factual information about the problem d. The project manager should suggest a compromise between the two disagreeing team members

During the life of a project, the project will go through several phases - initiating, planning, execution, and closeout. Which phase of the project is likely to have the greatest amount of its funding spent? a. Initiating b. Planning c. Executing d. Closeout

Earned value=100, Actual cost=120, the cost performance index is: a) 0.01 b) 20 c) 0.833 d) -20

Forward buying will: a. Decrease storage cost b. Decrease capital investment c. Decrease transportation costs d. Decrease inventory

Gold plating' is a) Beating customer expectations b) Producing excellent deliverables c) Setting higher than possible expectations that introduce risk to the project d) All of the above

How to define, monitor and control risks in a project is documented in: a) Expert judgement interview results b) Risk register c) Risk management plan d) Workshops

If a person desires to excel in his tasks - as per Maslow's Hierarchy of Needs - what type of a need is the person exhibiting ? A. Love or Belonging B. Physiological C. Self-actualization D. Safety

When there are people from different countries and cultures in a team, the PM should: a) Neglect the cultural differences b) Deal with everyone with an iron hand c) Recognize that there are cultural differences d) Mentor each person

Administrative closure: a) Happens once to close the project or each project phase b) Needed to confirm that all deliverables have been provided c) Ensures that official acceptance document has been obtained d) All of the above

In a very large project having a budget of $5 million and a project team of over one hundred persons, the project manager constructs a work breakdown structure. The project manager will do the WBS to the detail level of which of the following? a. Task b. Activity c. WBS element d. Work package

In order to speed up a project, you made a decision to fast-track a phase currently performed with five team members, and another one which was planned to begin in four weeks time with another five team members. Which of the following activities should you do first? Make sure that all exit criteria of the consecutive phase have been met to ensure the flow of communications in a team situation which is more complex by a factor of 2. Make sure that all entry criteria of the previous phase have been met by planning and performing a phase gate meeting to assess technical aptness. Make sure that all exit criteria of the previous phase have been met by planning and performing a phase gate meeting to assess technical performance. Restructure your team and delegate tasks in order to ensure the flow of communications in a team with the number of communication channels increased by a factor of 4.5.

In terms of earned value reporting, a project is considered complete when: a. The BAC is equal to the PV b. The EV is equal to the AC c. The PV is equal to the AC d. The BAC is equal to the EV

In the communication model, communications between the sender and the receiver often are affected by communications barriers. These include all of the following except: a. Cultural differences b. Differences in motivation c. Educational differences d. Lack of a communications device

Inputs to Perform Quantitative Risk analysis process are: a) Organizational process assets b) Schedule management plan c) Cost management plan d) All of the above

Inputs to Perform Quantitative Risk analysis process are: a) Risk register b) Risk management plan c) Cost management plan d) All of the above

Inspections are also called: a) Product reviews b) Audits c) Walkthroughs d) All of the above

The project management information system would likely include all of the following EXCEPT: A. A scheduling tool B. An information distribution system C. A system for collecting information from team members D. A system for identifying stakeholders

The project management team should be aware that modern quality management complements modern project management. For example, both disciplines recognize the importance of: a. Completion in the shortest possible time frame b. Making a maximum profit c. Having lower cost than competitor d. Customer satisfaction

The project manager decided to improve the predicted completion date for the project by doing in parallel several of the activities that were scheduled to be done in sequence. This is called: a. Crashing b. Increasing priorities c. Hurry up defense d. Fast tracking

The project manager has a very complex communication to prepare for the program manager. In order to ensure that the communication will be understood as completely as possible, what method of communication should be used? a. Oral b. Written c. Nonverbal d. Oral, written, and nonverbal

The project manager's leadership style should be matched to the corresponding developmental level of the project team and should move through successive steps in the following order: a. Disciplinary, autocratic, participative b. Projectized, matrix, functional c. Team building, team development, responsibility assignment d. Directing, coaching, supporting, delegating

The project schedule is not used to determine: a. The start and finish dates of the activities b. Occasional changes to the activity listing c. The total float of the activities d. The project's budget

2. The work breakdown structure can BEST be thought of as an effective aid for __ communications. A. Team B. Project manager C. Customer D. Stakeholder

19. All of the following are parts of the scope baseline EXCEPT the: A. Scope management plan B. Project scope statement C. Work breakdown structure D. WBS dictionary

21. During a team meeting, the team adds a specific area of extra work to the project because they have determined it would benefit the customer. What is wrong in this situation? A. The team is gold plating B. These efforts shouldn't be done in meetings C. Nothing. This is how to meet or exceed customer expectations D. Nothing. The project manager is in control of the situation

23. Which of the following is an output of the Collect Requirements process? A. Requirements traceability matrix B. Project scope statement C. Work breakdown structure D. Change requests

26. Verify Scope is closely related to: A. Perform Quality Control B. Sequence Activities C. Perform Quality Assurance D. Time Management

8. A new project manager is being mentored by a more experienced certified project management professional ("PMP"). The new project manager is having difficulty finding enough time to manage the project because the product and project scope are being progressively elaborated. The PMP-certified project manager mentions that the basic tools for project management, such as a work breakdown structure, can be used during project executing to assist the project manager. For which of the following can a work breakdown structure be used? A. Communicating with the customer B. Showing calendar dates for each work package C. Showing the functional managers for each team member D. Showing the business need for the project

As a project manager you have successfully delivered all project deliverables within stipulated timelines - your senior management wants you to calculate the Cost of Quality - as a project Manager what costs would you NOT consider while making this calculation ? A. Cost of Hiring. B. Prevention costs. C. Appraisal costs. D. External and InternalFailure costs.

Of the following types of contracts - which has the HIGHEST risk for the buyer ? A. Cost plus fixed fee - CPFF B. Time and Material C. Firm Fixed Price Contract - FFP D. Fixed Price Incentive Fee Contracts - FPIF

The _________ is the international organization that controls the standards for quality. A. ISO B. PMP C. PMI D. ISCII

The project that you are in charge has been successfully completed.The last of the deliverables have been formally accepted by the client.You had several contractors with whom contracts were prepared.With the project done you decide to communicate the completion details and closure of contracts.Which is the best form of communication? A. Formal written B. Formal verbal C. Informal verbal D. Informal written

What is the BEST use of a Work Authorization System ? A. It manages the timing and sequence of when activities need to be performed B. It manages who performs the activity C. It identifies the resources needed to complete activities D. It is used for comparing actual work against the baselines

What is the purpose of fishbone diagram? A. To illustrate how various factors might be linked to potential problems or effects B. Are used to determine if the process are in control C. Show trends in a process over time D. Shows the pattern of relationship between two variables

Which of the following best describes Vrooms Expectancy theory ? A. Employees will put in efforts dependant on expectancy, valence, and instrumentality B. Employee motivation is not achievable - employees must be forced to get things done C. Hygiene factors will ensure that job dissatisfaction not occur - however it does not ensure job satisfaction D. People have needs starting with Physiological Needs and ending with self actualization

You and a group of managers who conduct a weekly meeting for sharing information and project management best practices.Joe who is a colleague of yours explains the need of correctly identifying all the project stakeholders.He explains that in his current project he has made use of Stakeholders Engagement Assessment Matrix.Many of the other colleagues are not quite aware of the need and usage of this matrix - which of the following is the BEST choice ? A. Lists all the stakeholders along with their current engagement and desired engagement B. Lists all the stakeholders C. Lists only those stakeholders who are Resistant D. Lists only those stakeholders who are Supportive

You are developing strategies to effectively engage stakeholders throughout the project life cycle. What is process you are working on ? A. Plan Stakeholder Management B. Identify Stakeholders C. Manage Stakeholder Engagement D. Control Stakeholder Engagement

You are in charge of a project and to ensure things go well - you have had monthly meetings with the stakeholders.The project is running on schedule and budget.You are in your fourth month of execution - but the stakeholder indicates dissatisfaction with the deliverables.To make changes in the deliverables would mean a delay in the schedule.What would have been the most important process that could have prevented this situation? A. Scope Planning B. Scope Control C. Schedule Control D. Risk Monitoring and Control

You are in charge of a software project and you are almost 40% complete.The project stakeholders want a [performance report to date.You had planned to use Earned Value Management methodology.You come up with the following numbers: EV = 100 AC = 300 PV = 150 BAC = 600 You and your team have faced numerous issues till now . However you choose to ignore the current work performance and decide to go with what was originally planned. Based on this information what would be the EAC for the project ? A. 800 B. 200 C. 600 D. 1800

You are in charge of managing a software development project which is related to simulations for driving racing cars.In one of your team meetings - it has been reported that a lot of issues have been reported in the air tunnel modelling module.On deeper analysis - it is found that many of the issues could have been prevented had a simple code review checklist been used.You prepare a code review checklist and ensure the code is reviewed as per the checklist.This is a good example of : A. Corrective Action B. Preventive Action C. Defect Repair D. Quality Control

You are in your third month of project execution which is expected to continue for a duration of 14 calendar months. Your sponsor has asked for a performance report. You decide to create a S curve. Based on the S curve you report your Actual Cost which is more than the Earned Value.Also the Planned Value is greater than the Earned Value. What would be the interpretation of this data ? A. The project is over budget and behind schedule]> B. The project is on schedule and on budget C. The project is over budget but on schedule D. The project is on budget but behind schedule

You are the project manager and have decided to outsource a part of the project to a vendor. You have offered a bonus to the vendor if the work is completed in two months. This is an example of _____________. A. project incentive B. project goal C. fixed price contract D. None

Your company has bagged a number of government contracts dealing with setting up infrastructure.This includes setting up roads and bridges.This is a very big and prestigious project so your company would like to ensure everything is planned well in advance.You are the project manager of this project.Considering its importance - you and your team come up with a list of risks.One of the subject matter experts indicates that during the months of July and August the construction work of the bridge across the river would need to stop on account of past history of flooding of the river.You agree with the expert and plan the schedule accordingly.What strategy did you just apply ? A. Accept B. Exploit C. Mitigate D. Transfer

48. The most common cause of conflict on a project are schedules, project priorities, and: A. Personalities B. Resources C. Cost D. Management

Answer: B Resources

35. An output of the Close Project or Phase process is the creation of: A. Project archives B. A project charter C. A project management plan D. A risk analysis plan

Communication can be of the following forms except: A. Formal and Informal B. Written and Verbal C. Precise and Vague D. Vertical and Horizontal

3. If earned value (EV) = 350, actual cost (AC) = 400, planned value (PV) = 325, what is cost variance (CV)? A. 350 B. -75 C. 400 D. -50

11. The project is mostly complete. The project has a schedule variance of 300 and a cost variance of -900. All but one of the quality control inspections have been completed and all have met the quality requirements. All items in the issue log have been resolved. Many of the resources have been released. The sponsor is about to call a meeting to obtain product verification when the customer notifies the project manager that they want to make a major change to the scope. The project manager should: A. Meet with the project team to determine if this change can be made B. Ask the customer for a description of the change C. Explain that the change cannot be made at this point in the process D. Inform management

13. A new project manager has asked you for advice on creating a work breakdown structure. After you explain the process to her, she asks you what software she should use to create the WBS and what she should do with it when she is finished creating it. You might respond that it is not the picture that is the most valuable result of creating a WBS. It is: A. A bar chart B. Team buy-in C. Activities D. A list of risks

16. A project manager has just been assigned to a new project and has been given the project charter. The FIRST thing the project manager must do is: A. Create a project scope statement B. Confirm that all the stakeholders have had input into the scope C. Analyze project risk D. Begin work on a project management plan

20. One of the stakeholders on the project contacts the project manager to discuss some additional scope they would like to add to the project. The project manager asks for details in writing and then works through the Control Scope process. What should the project manager do NEXT when the evaluation of the requested scope is complete? A. Ask the stakeholder if there are any more changes expected B. Complete integrated change control C. Make sure the impact of the change is understood by the stakeholder D. Find out the root cause of why the scope was not discovered during project planning

3. Which of the following is a KEY output of the Verify Scope process? A. A more complete scope management plan B. Customer acceptance of project deliverables C. Improved schedule estimates D. An improved project management information system

5. During what part of the project management process is the project scope statement created? A. Initiating B. Planning C. Executing D. Monitoring and controlling

9. During a project team meeting, a team member suggests an enhancement to the scope that is beyond the scope of the project charter. The project manager points out that the team needs to concentrate on completing all the work and only the work required. This is an example of: A. Change management process B. Scope management C. Quality analysis D. Scope decomposition

As a manager on a project your key outlook is to ensure that the project delivers within the scheduled timelines with minimal rework and customer delight.For some time now the project work is proceeding smoothly with a CPI and SPI a perfect 1.One of your team members approaches you and indicates that she might possibly need a long vacation on personal grounds.She indicates this could possibly occur in two months from now.You look up the schedule and as luck would have it - this team member happens to be scheduled to execute activities which are on the critical path - and her absence in two months time would cause a delay in schedule.You decide to take some action and reschedule task allocation to ensure that this team member is not planned to work on any of the critical path activities.What did you just do ? A. Mitigate the risk B. Avoid the risk C. Transfer the risk D. Exploit the risk

As a project manager you understand the importance of identifying all relevant stakeholders , their interest and influence and their needs and expectations.You have been assigned to handle a large construction project.You decide to do a thorough stakeholder analysis and you identify Laura and Sean.Based on your interactions and analysis - you know that both Sean and Laura are low in the pecking order so they do not wield any significant authority or power.However where it differs is in their interest in the project.Laura has a lot of interest while Sean is disinterested . You decide to plot them in a Power / Interest grid to help determine how you would manage these stakeholders. Which of the following is the best approach to handle these two stakeholders ? A. Both Sean and Laura should be Kept Informed. B. Sean should be Monitored and Laura should be Kept informed. C. Both Sean and Laura should be Monitored. D. Sean should be Kept informed and Laura should be Monitored.

Rather than use Triangular Distribution while doing Three Point Estimation you choose to use Beta Distribution.Based on your analysis and understanding you are confident that the project would be completed with a total cost of 108,000 $.You also estimate that a best case estimate would be 90000 $ while a worst case scenario would result in the costs incurred to shoot up to 138000 USD. What would the Three point Cost estimate be using Beta Distribution ? A. 112000 $ B. 110000 $ C. 101000 $ D. None of the above

You and and your team have just created a schedule network diagram.You have come up with the estimates and have defined the durations and subsequently have identified the Critical Path.You now decide to do a 'Backward Pass' through the Schedule Network Diagram - what would you be calculating ? A. The Early Start and Early Finish for each activity B. The Late Start and Late Finish for each activity C. The duration of the other paths D. The duration of the critical path

You are in charge of managing a software development project which is related to simulations for driving racing cars.During Quality Assurance - a number of issues have been reported in the air tunnel modelling module.On deeper analysis - it is found that many of the issues were due to not understanding the requirements clearly and now additional time would be expended to fix the issues identified. This is a good example of : A. Corrective Action B. Preventive Action C. Defect Repair D. Quality Assurance

You are in the process of executing a project that deals with laying out electrical cables connecting two cities.You have been reporting progress on a monthly basis.In this month due to unplanned vacations many of the staff have not turned up at work.This has caused a delay in the schedule.You decide to check if the schedule variance is within the allowable threshhold - what document should you refer to ? A. Project Management Plan B. Schedule Management Plan C. Project Schedule Network Diagram D. Activity Definition

You are managing a project that has teams located in different parts of the world.While the advantage of colocation is beneficial - the team structure or locations cannot be changed.Being an experienced manager that you are - you realize that without a proper communication channel can quickly lead to chaos.What would your choice of communication be? A. Formal and Verbal B. Formal and Written C. Informal and written D. Informal and Verbal

You are managing a project to set up a brand new play area for the community.You and your team have been working as per plan and things are moving smoothly.Suddenly one of the stakeholders indicates that the play area must also include a sand pit.This was not originally planned for so you analyze the impact to the cost , schedule and scope.You then submit the change request to the Change control board for their approval.You have immediately received an approval - what should your next step be ? A. Get the work done immediately and start executing B. Update the impacted baselines - scope , cost and schedule C. Update the work performance reports and share with stakeholders D. Setup a meeting with the change control board

You are responsible for managing a project that deals with laying out a freeway connecting two major port cities.Progress on the project has been smooth and you and your team are very confident on completing the project well within the stipulated timelines.On reviewing you see that the project has also run below the budget resulting in savings.You decide to add an extra feature of reflector strips on the road every mile.You do a quick calculation and are satisfied that neither budget nor schedule will slip.You feel that by adding these extra features you could also bag some future projects as well.This is an example of : A. Scope Creep B. Gold Plating C. Integrated Change Control D. Fast Tracking

You are responsible for the complete makeover of a shopping mall which involves civil work and painting. After going through the details you have come up with the cost estimates which have been approved to arrive at the cost baseline. Work is now in progress and you and senior management are happy with the work throughput. Suddenly you realize the ceiling repair work was not factored in the estimates - though it was very much a part of the scope. You decide to make use of Contingency reserves - but your senior manager advises you to make use of the Management reserve - what is the correct option ? A. Neither of the two are correct options B. Making use of Management Reserve is the correct option C. Making use of Contingency Reserve is the correct option D. None of the above

You are the project manager and decided to outsource a part of the project to a vendor. The vendor discovered some issues that impact the cost and schedule of its work. How does the vendor update the agreement? A. A new contract needs to be signed by your company and the vendor B. A contract addendum needs to be signed by your company and the vendor C. An SOW needs to be signed by you and the vendor D. None of the above

Your company policy allows you to gift customers within certain limit. By mistake, you have given a gift to the customer's representative already which is beyond the limit mentioned in your company policy. What should you do? A. Forget it and don't tell anyone. B. Contact your company's senior management and ask for assistance. C. Ask your customer to return the gift. D. Ask your customer to give you a gift which has the same cost

Your team is in its second month of development.You are managing a software development project for a banking product.In one of the team meetings a debate arises if defects found during Quality control need to undergo change control.Some team members are convinced that all defects should undergo change control while the other half is convinced that defects do not need to undergo change control.Which of the following statements are untrue ? A. Defects to deliverables need to undergo change control B. Defects to deliverables need not undergo change control C. Corrective actions need to undergo change control D. Preventive actions need to undergo change control

10. When should the Verify Scope process be done? A. At the end of the project B. At the beginning of the project C. At the end of each phase of the project D. During the planning processes

14. To manage a project effectively, work should be broken down into small pieces. Which of the following does NOT describe how far to decompose the work? A. Until it has a meaningful conclusion B. Until it cannot be logically subdivided further C. Until it can be done by one person D. Until it can be realistically estimated

15. A project manager may use to make sure the team members clearly know what work is included in each of their work packages. A. The project scope statement B. The product scope C. A WBS dictionary D. A schedule

18. You are managing a six-month project and have held biweekly meetings with your project stakeholders. After five-and-a-half months of work, the project is on schedule and budget, but the stakeholders are not satisfied with the deliverables. This situation will delay the project completion by one month. The MOST important process that could have prevented this situation is: A. Monitor and Control Risks B. Control Schedule C. Define Scope D. Control Scope

7. During a meeting with some of the project stakeholders, the project manager is asked to add work to the project scope. The project manager had access to correspondence about the project before the project charter was signed and remembers that the project sponsor specifically denied funding for the scope mentioned by these stakeholders. The BEST thing for the project manager to do is to: A. Let the sponsor know of the stakeholders' request B. Evaluate the impact of adding the scope C. Tell the stakeholders the scope cannot be added D. Add the work if there is time available in the project schedule

Of the following types of contracts - which has the HIGHEST risk for the seller ? A. Cost plus fixed fee - CPFF B. Time and Material - T and M C. Firm Fixed Price Contract - FFP D. Cost plus Incentive fee - CPIF

You are a project manager of a company and your project is currently in execution phase. The customer has requested you for additional work. This work will affect the budget, but not the schedule of the project. What should you do next? A. Add the additional requirements to the project plan. B. Ignore the request. C. Explain the change procedure and ask to submit a request for change. D. Discuss with the project team about the change.

You have a large complex project to deliver and you are evaluating different motivational strategies to motivate your team to get the job done. You subscribe to the belief that to get things done and to motivate staff - they must be rewarded with monetary rewards.You believe that by rewarding employees they would get motivated - which of the following motivational theories are you applying ? A. Herzberg Hygiene Theory B. Maslows theory of Hierarchy of needs C. Expectancy theory D. Theory of coercion

You have replaced an earlier project manager in a project .The earlier project manager has left the organization and you are now responsible for the project.On reviewing the project management plan you are disturbed because a number of procurement contracts have been signed and they all turn out to be Cost plus fixed fee types of contracts - why are you worried ? A. All the risk is now with the seller B. Contracts should always be T and M C. Seller has no motivation to control cost and infact cost could spiral D. Contracts should always be Fixed Price

21. During the completion of project work, the sponsor asks the project manager to report on how the project is going. In order to prepare the report, the project manager asks all the team members what percent complete their work is. There is one team member who has been hard to manage from the beginning. In response to being asked what percent complete he is, the team member asks, "Percent complete of what?" Being tired of such comments, the project manager reports to the team members boss that the team member is not co operating. Which of the following is MOST likely the real problem? A. The project manager did not get buy-in from the manager for the resources on the project B. The project manager did not create an adequate reward system for team members to improve their cooperation C. The project manager should have had a meeting with the team member's boss the first time the team member caused trouble D. The project manager does not have work packages

6. The program was planned years ago, before there was a massive introduction of new technology. While planning the next project in this program, the project manager has expanded the scope management plan because as a project becomes more complex, the level of uncertainty in the scope: A. Remains the same B. Decreases C. Decreases then increases D. Increases

Ram is managing a project.The project is about three fourths done when the site engineer reports that due to inherent complexities in a certain task the deliverables would get delayed.This would involve additional analysis and then implementation.He requests that this new work that was not envisioned earlier be added to the scope and also the time required be added to the schedule.You and the site engineer have analyzed the impact of this change to cost, and have written up a change request and requested approval from change control board.Just today you have received approval from the change control board - what should be the imemdiate course of action ? A. Start work immediately B. Ascertain the impact of this change to scope , schedule and cost before making any change. C. Perform Quality Assurance D. Make sure that the scope baseline and schedule baseline are updated to reflect the approved change before implementing the change.

You are in charge of a project that deals with laying out a lavish 18 hole golf course.The project work is in progress.You also have a number of contractors working on the project.Being an experienced manager you know that communication is key to success of the project.You have identified 10 stakeholders with whom you need to communicate.Due to some internal and external organizational changes at the client end three new stakeholders have been added with whom you need to communicate with.You also had to reduce one of the contractors with whom you were communicating.How many communication channels do you have now? A. 45 B. 78 C. 91 D. 66

You are in charge of building a shopping portal.You are fairly confident as you have a team experienced in doing such work.As per the agreement at the end of the first month you organize a demonstration of the software.You invite the sponsor and key stakeholders.Later the sponsor informs you that she is not very happy with the progress indicating that one of the clients who would be using this software is not satisfied as her needs are not being met.To satisfy this client's needs would mean some radical changes with an impact to both cost and schedule.What could be the root cause of this issue? A. Deliverables were not as per requirement B. The stakeholder is making unrealistic demands C. The scope statement was ambiguous leading to this D. All the stakeholders were not identified

You are in the process of defining activities and have broken down the WBS into individual activities.You now decide to uniquely tag each activity with a unique code.So here what you have done is defined an ___ for each Activity A. Schedule Network Diagram B. Activity List C. Milestone List D. Activity Identifier

You head the engineering department in your company.Lately you have observed that certain deliveries are mising the schedule.On closer scrutiny you observe this to be occurring with a specific team member.You decide to discuss it out with the team member.Initially the team member is reluctant to discuss but finally opens up and indicates that the cause of the delays is often different instructions coming in from you as well as the project manager.She indicates that at such times she is confused related to whose instructions to follow - thereby causing delays - what kind of an Organizational structure is this most likely to be ? A. Functional B. Projectized C. Weak Matrix D. Balanced Matrix

Your company has won a large project for one of the fund houses to administer their funds.The project work has been going on smoothly and the customer has been singing praises about the work done so far.The client has planned a visit the next month to go over the plans for the next phase of the project as well as to meet with the project team.Your senior management realizes that this client could potentially need additional capabilities in the derivatives segment.Your company happens to have a strong exposure to this segment having executed numerous such projects.Your senior manager also invites key managers from the derivatives segment to showcase the organizations abilities in the derivates vertical - this is an example of ? A. Mitigating the risk B. Avoiding the risk C. Transferring the risk D. Exploiting the risk

Your team has delivered phase one to the client. Based on client feedback and issues found by client - you decide to do some introspection to identify root causes so that the subsequent deliverables do not face the same issues.What techniques would you choose to apply ? A. Perform Quality Audits B. Review Activity Network Diagrams C. Lookup Process decision program charts D. Process Analysis

17. A team member is visiting the manufacturing plant of one of the suppliers. Which of the following is the MOST important thing to be done in any telephone calls the project manager might make to the team member? A. Ask the team member to repeat back what the project manager says B. Review the list of contact information for all stakeholders C. Ask the team member to look for change requests D. Review the upcoming meeting schedule

Administer procurements belongs to: a) Initiating process group b) Executing process group c) Controlling process group d) Monitoring and controlling process group

1. Four project managers are having lunch together and discussing their projects. Most of the time they are just complaining about how hard projects are to manage in their company. Some complain about the stakeholders and the number of changes they cause. Others talk about how hard it is to get people to cooperate and perform. One project manager wants to focus on the advantages of the matrix-type organization they all work in for their projects. Which of the following would he mention? A. Improved project manager control over resources B. More than one boss for project teams C. Communications are easier D. Reporting is easier

1. To control the schedule, a project manager is reanalyzing the project to predict project duration. She does this by analyzing the sequence of activities with the least amount of scheduling flexibility. What technique is she using? A. Critical path method B. Flowchart C. Precedence diagramming D. Work breakdown structure

1. When a product or service completely meets a customer's requirements: A. Quality is achieved B. The cost of quality is high C. The cost of quality is low D. The customer pays the minimum price

11. Testing the entire population would: A. Take too long B. Provide more information than wanted C. Be mutually exclusive D. Show many defects

14. Management by objectives works only if: A. It is supported by management B. The rules are written down C. The project does not impact the objectives D. The project includes the objectives in the project charter

15. During which project management process group are budget forecasts created? A. Monitoring and controlling B. Planning C. Initiating D. Executing

16. The previous project manager for your project managed it without much project organization. There is a lack of management control and no clearly defined project deliverables. Which of the following would be the BEST choice for getting your project better organized? A. Adopt a life cycle approach to the project B. Develop lessons learned for each phase C. Develop specific work plans for each work package D. Develop a description of the product of the project

16. Which of the following is a characteristic of project management processes? A. Iterative B. Unique C. Unnecessary D. Standardized

34. Earned value analysis is an example of: A. Performance reporting B. Planning control C. Ishikawa diagrams D. Integrating the project components into a whole

17. In attempting to complete the project faster, the project manager looks at the cost associated with crashing each activity. The BEST approach to crashing would also indude looking at the: A. Risk impact of crashing each activity B. Customers opinion of which activities to crash C. Bosss opinion of which activities to crash and in which order. D. Project life cyde phase in which the activity is due to occur.

18. The project charter for a project was approved for planning and you have just been assigned as project manager. Realizing that project planning is an ongoing effort throughout the project, which processes are you MOST likely to combine? A. Create WBS and Define Activities B. Estimate Activity Durations and Develop Schedule C. Develop Human Resource plan and Estimate Costs D. Estimate Costs and Determine Budget

18. The project is just starting out and consists of people from 14 different departments. The project charter was signed by one person and contains over 30 major requirements that must be met on the project. The sponsor has informed the project manager that the SPI must be kept between 0.95 and 1.1. A few minutes of investigation resulted in the identification of 34 stakeholders, and the schedule objectives on the project are constrained. A project manager has just been hired. Which of the following types of project management power will BEST help the project manager gain the cooperation of others? A. Formal B. Referent C. Penalty D. Expert

19. A project manager wants to more extensively involve the stakeholders on the project. Which of the following would be the BEST way to accomplish this? A. Have the stakeholders periodically review the list of project requirements B. Invite the stakeholders to attend project status meetings C. Send the status report to the stakeholders D. Constantly update the stakeholders on the status of all project changes

19. As a project manager, you have identified the deliverables and details about what is included and excluded on your project. Where would you document this? A. In the scope statement, which is an input to the Create WBS process. B. In the scope statement, which is an input to the Collect Requirements process. C. In the WBS, which is an output of the Requirement management plan process D. In the WBS, which is a tool and technique of the Define Scope process.

19. Closure includes all of the following EXCEPT: A. Determining performance measures B. Turning over the product of the project C. Documenting the degree to which each project phase was properly closed after its completion D. Updating the company's organizational assets

19. You are the program level manager with several project activities underway. In the executing process group, you begin to become concerned about the accuracy of progress reports from the projects. What would BEST support your opinion that there is a problem? A. Quality audits B. Risk quantification reports C. Regression analysis D. Monte Carlo analysis

2. Two project managers have just realized that they are in a weak matrix organization and that their power as project managers is quite limited. One figures out that he is really a project expediter and the other realizes he is really a project coordinator. How is a project expediter different from a project coordinator? A. The project expediter cannot make decisions B. The project expediter can make more decisions C. The project expediter reports to a higher-level manager D. The project expediter has some authority

20. A project manager and team from a firm that designs railroad equipment are tasked to design a machine to load stone onto railroad cars. The design allows for two percent spillage, amounting to over two tons of spilled rock per day. In which of the following does the project manager document quality control, quality assurance, and quality improvements for this project? A. Quality management plan B. Quality policy C. Control charts D. Project management plan

20. Which of the following represents the estimated value of the work actually accomplished? A. Earned value (EV) B. Planned value (PV) C. Actual cost (AC) D. Cost variance (CV)

21. Company procedures require the creation of a lessons learned document. Which of the following is the BEST use of lessons learned? A. Historical records for future projects B. Planning record for the current project C. Informing the team about what the project manager has done D. Informing the team about the project management plan

21. You are a project manager on a $5,000,000 software development project. While working with your project team to develop a network diagram, you notice a series of activities that can be worked in parallel but must finish in a specific sequence. What type of activity sequencing method is required for these activities? A. Precedence diagramming method B. Arrow diagramming method C. Critical path method D. Operational diagramming method

22. Conflict resolution techniques that may be used on a project include confronting, smoothing, forcing, and: A. Withdrawing B. Directing C. Organizing D. Controlling

22. You have been assigned to manage the development of an organization's first Web site. The site will be highly complex and interactive, and neither your project team nor the client has much experience with Web site development. The timeline is extremely aggressive. And delay will be costly for both your firm and the client. You have a project sponsor and have achieved agreement and sign-off on both the project charter and the project management plan. Client personnel have been kept fully informed of the project's progress through status reports and regular meetings. The project is on schedule and within the budget, and a final perfunctory review has been scheduled. Suddenly you hear that the entire effort may be cancelled because the product developed is totally unacceptable. What is the MOST likely cause of this situation? A. A key stakeholder was not adequately involved in the project B. The project charter and project management plan were not thoroughly explained or adequately reviewed by the client C. Communications arrangements were inadequate and did not provide the required information to interested parties D.The project sponsor failed to provide adequate support for the project

22. Your project has a medium amount of risk and is not very well defined. The sponsor hands you a project charter and asks you to confirm that the project can be completed within the project cost budget. What is the BEST method to handle this? A. Build the estimate in the form of a range of possible results B. Ask the team members to help estimate the cost based on the project charter C. Based on the information you have, calculate a parametric estimate D. Provide an analogous estimate based on past history.

23. The installation project has a CPI of 1.03 and an SPI of 1.0. There are 14 team members, and each team member had input into the final project management plan. The customer has accepted the three deliverables completed so far without complaint and the responsibility assignment matrix has not changed since the project began. The project is being completed in a matrix environment and there are no contracts needed for the project. Though the sponsor is happy with the status of the project, one of the team members is always complaining about how much time his project work is taking. Which of the following would be the BEST thing for the project manager to do? A. Review the reward system for the project B. Try to improve schedule performance of the project C. Meet with the customer to try to extend the schedule D. Gain formal acceptance in writing from the customer

23. The purpose of status meetings is to: A. Exchange information about the project B. Have team members report on what they are doing C. Issue work authorizations D. Confirm the accuracy of the costs submitted by the team

25. All of the following occur during the planning process group EXCEPT: A. Develop Project Charter B. Create WBS C. Estimate Costs D. Sequence Activities

25. Project performance appraisals are different from team performance assessments in that project performance appraisals focus on: A. How an individual team member is performing on the project B. An evaluation of the project teams effectiveness C. A team-building effort D. Reducing the staff turnover rate

25. Your cost forecast shows that you will have a cost overrun at the end of the project. Which of the following should you do? A. Eliminate risks in estimates and reestimate B. Meet with the sponsor to find out what work can be done sooner C. Cut quality D. Decrease scope

26. When do stakeholders have the MOST influence on a project? A. At the beginning of the project B. In the middle of the project C. At the end of the project D. Throughout the project

27. Early in the life of your project, you are having a discussion with the sponsor about what estimating techniques should be used. You want a form of expert judgment, but the sponsor argues for analogous estimating. It would be BEST to: A. Agree to analogous estimating, as it is a form of expert judgment B. Suggest life cyde costing as a compromise C. Determine why the sponsor wants such an accurate estimate D. Try to convince the sponsor to allow expert judgment because it is typically more accurate

27. The project CPI is 1.02, the benefit cost ratio is 1.7, and the latest round of performance reviews identified few needed adjustments. The project team was co-located into a new building when the project started. Everyone commented on how excited they were to have all new facilities. The sponsor is providing adequate support for the project, and few unidentified risks have occurred. In an attempt to improve performance, the project manager spends part of the project budget on new chairs for the team members and adds the term "senior" to each team member's job title. Which of the following is the MOST correct thing that can be said of this project or the project manager? A. The project manager has misunderstood Herzberg's theory B. The project is slowly spending more money than it should. The project manager should begin to watch cost more carefully C. The performance review should be handled better to find more adjustments D. The project manager should use good judgment to determine which variances are important

27. Which of the following can create the MOST misinterpretation in the project scope statement? A. Imprecise language B. Poor pattern, structure, and chronological order C. Small variation in size of work packages or detail of work D. Too much detail

28. Stakeholders can be identified in which project management process groups? A. Initiating, planning, executing, monitoring and controlling, and closing B. Initiating and planning C. Planning and monitoring and controlling D. Monitoring and controlling and closing

29. The management theory that states that all people can direct their own efforts is: A. Theory Y B. Herzberg's theory C. Maslow's hierarchy D. Theory X

30. Which of the following leadership traits is MOST important for a project manager? A. Communication B. Team building C. Technical expertise D. Project control

31. A team member from research and development tells you that her work is too creative to provide you with a fixed single estimate for the activity. You both decide to use the labor hours per installation from past projects to predict the future. This is an example of which of the following? A. Parametric estimating B. Three-point estimating C. Analogous estimating D. Monte Carlo analysis

32. The project manager is looking at the project's resource needs and lessons learned from past projects. This information causes the project manager to be concerned about the ability to acquire enough resources for the project in six months. Which of the following would be the LEAST effective preventive action? A. Make sure functional managers have a copy of the resource histogram B. Show the sponsor the data, and explain the project manager's concern C. Determine metrics to use as an early warning sign that resources will not be available D. Ask functional managers for their opinions

32. Which of the following sequences represents straight line depreciation? A. $100, $100, $100 B. $100, $120, $140 C. $100, $120, $160 D. $160, $140, $120

34. A project manager for a small construction company has a project that was budgeted for $130,000 over a six-week period. According to her schedule, the project should have cost $60,000 to date. However, it has cost US $90,000 to date. The project is also behind schedule, because the original estimates were not accurate. Who has the PRIMARY responsibility to solve this problem? A. Project manager B. Senior management C. Project sponsor D. Manager of the project management office

35. You are about to take over a project from another project manager and find out the following information about the project. Activity Z has an early start (ES) of day 15 and a late start (LS) of day 20. Activity Z is a difficult activity. The cost performance index (CPI) is 1.1. The schedule performance index (SPI) is 0.8. There are 11 stakeholders on the project. Based on this information, which of the following would you be the MOST concerned about? A. Schedule B. Float C. Cost D. The number of available resources

36. If you hear a project manager saying to a customer "We all agree that this project is important. Let's not fight over a few thousand dollars," what conflict resolution technique is the project manager trying to use? A. Smoothing B. Problem solving C. Forcing D. Compromising

36. The difference between the cost baseline and the cost budget can be BEST described as: A. The management reserve B. The contingency reserve C. The project cost estimate D. The cost account

39. Linear programming is an example of what type of project selection criteria? A. Constrained optimization B. Comparative approach C. Benefit measurement D. Impact analysis

4. A project manager is trying to complete a software development project, but cannot get enough attention for the project. Resources are focused on completing process-related work and the project manager has little authority to properly assign resources. What form of organization must the project manager be working in? A. Functional B. Matrix C. Expediter D. Coordinator

4. If the optimistic estimate for an activity is 12 days, and the pessimistic estimate is 18 days, what is the standard deviation of this activity? A. 1 B. l.3 C. 6 D. 3

40. You are the project manager for a railroad construction project. Your Sponsor has asked you for a forecast for the cost of project completion. The project has a total budget of $80,000 abd CPI of .95 . The project has spent $25,000 of its budget so far. How much more money do you plan to spend on the project? A. $59,210 B. $80,000 C $84,210 D $109,210

41. The engineering department has uncovered a problem with the cost accounting system and has asked the systems department to analyze what is wrong and fix the problem. You are a project managerr working with the cost accounting programs on another project. Management has issued a change request to the change control board to add the new work to your project. Your existing project has a cost performance index (CPI) of 1.2 and a schedule performance index (SPI) of 1.3, so you have some room to add work without delaying your existing project or going over budget. However, you cannot see how the new work fits within the project charter for your existing project. After some analysis, you determine that the new work and existing work do not overlap and can be done concurrently. They also require different skill sets. Which of the following is the BEST thing to do? A. Develop a project charter B. Reestimate the project schedule with input from the engineering department C. Verify the scope of the new work with the help of the stakeholders D. Identify specific changes to the existing work

44. You are managing a project with an EV of $15,000, PV of $12,000, and AC of $11,000. How would you BEST describe this project? A. The project is ahead of schedule and within its budget. B. The project is behind schedule and within its budget. C. The project is ahead of schedule and over its budget. D. The project is behind schedule and over is budget.

45. Which conflict resolution technique produces the most lasting results? A. Problem solving B. Smoothing C. Compromising D. Withdrawing

45. You are managing a project with AC = $25,100 , ETC = $45,600 , VAC = -$2,600, BAC = $90,000, and EAC = $92,100. Your sponsor asks you to forecast how much money you expect to spend on the remainder of the project. Which is the BEST estimate to use for this forecast? A. $45,600 B. $87,400 C. $90,000 D. $92,100

5. A manager notices that a project manager is holding a meeting with some of the team and some stakeholders to discuss the quality of the project. The project schedule has been compressed, and the CPI is 1.1. They have worked hard on the project, the team has been rewarded according to the reward system the project manager put in place, and there is a strong sense of team. The manager suggests that the project manager does not have enough time to hold meetings about quality when the schedule is so compressed. Which of the following BEST describes why the manager is wrong? A. Improved quality leads to increased productivity, increased cost effectiveness, and decreased cost risk B. Improved quality leads to increased productivity, decreased cost effectiveness, and increased cost risk C. Improved quality leads to increased productivity, increased cost effectiveness, and increased cost risk D. Improved quality leads to increased productivity, decreased cost effectiveness, and decreased cost risk

5. The person who should be in control of the project during project planning is the: A. Project manager B. Team member C. Functional manager D. Sponsor

50. What does a resource histogram show that a responsibility assignment matrix does not? A. Time B. Activity C. Interrelationships D. The person in charge of each activity

52. You have been assigned as project manager for a large telecommunications project. This one year project is about halfway done. The project team consists of five sellers and 20 of your company's employees. You want to understand who is responsible for doing what on the project. Where would you find such information? A. Responsibility assignment matrix B. Resource histogram C. Bar chart D. Project organization chart

57. Project performance appraisals are different from team performance assessments in the project performance appraisals focus on: A. How an individual team member is performing on the project B. An evaluation of the project team's effectiveness C. A team building effort D. Reducing the staff turnover rate

51. Which of the following is not an input into Develop Human Resource Plan? A. Enterprise Environmental Factors B. Role and Responsibility assignments C. Organizational Process Audits D. Activity Resource Requirements

58. You are the manager of your company's project management office. The company is running many concurrent projects; most of them share a resource pool of technical staff. Understanding how resources are utilized across projects has been found essential to overall project performance, including cost effectiveness and profitability. This morning you received a message that the resource pool members will be unable to perform as planned for the next months because the overall work load has grown too high and while delays are adding up, the morale of the staff is going down. What should you do next? Ensure that quantitative information for all projects is made available in a uniform and reliable fashion and verify that the project management methodology is adhered to. Then consolidate the information to get an understanding of the problems related with the use of shared resources. Implement an enterprise project management software solution which is able to level the human resources across the various projects and which has the capability to model resource assignment on a percentage level thus optimizing resource utilization for the overall organization. Do nothing related to the described problem unless you are explicitly requested by the organizations upper management. Supporting decision making on the level on which project portfolio management is done, is not the project management office's business. Evaluate project management software which supports planning and scheduling across enterprise-wide project portfolios. Avoid managing the availability of shared enterprise resources for the projects run by an organization because this is not the business of a project management office.

7. Communications under a contract should tend toward: A. Formal written communication B. Formal verbal communication C. Informal written communication D. Informal verbal communication

7. Who has the MOST power in a projectized organization? A. The project manager B. The functional manager C. The team D. They all share power

8. The high-level project schedule constraints have just been determined. What project management process group are you in? A. Initiating B. Planning C. Executing D. Monitoring and controlling

8. The project status report is an example of which type of communication? A. Formal written communication B. Formal verbal communication C. Informal written communication D. Informal verbal communication

8. What does a resource histogram show that a responsibility assignment matrix does not? A. Time B. Activity C. Interrelationships D. The person in charge of each activity

8. Which of the following is CORRECT? A. The critical path helps prove how long the project will take B. There can be only one critical path C. The network diagram will change every time the end date changes D. A project can never have negative float

9. All of the following are parts of the team's stakeholder management effort EXCEPT: A. Giving stakeholders extras B. Identifying stakeholders C. Determining stakeholders' needs D. Managing stakeholders' expectations

9. Integration is done by the: A. Project manager B. Team C. Sponsor D. Stakeholders

9. Pareto charts help the project manager: A. Focus on the most critical issues to improve quality B. Focus on stimulating thinking C. Explore a desired future outcome D. Determine if a process is out of control

9. You have just been assigned as project manager for a large telecommunications project. This one-year project is about halfway done. The project team consists of 5 sellers and 20 of your company's employees. You want to understand who is responsible for doing what on the project. Where would you find such information? A. Responsibility assignment matrix B. Resource histogram C. Bar chart D. Project organization chart

A Heuristics is best described as : A. thumb rule. B. activity diagram. C. workaround. D. control tool.

A company wants to hire a PMP, and you are applying for the position in the company. You are scheduled to take the PMP exam in a few days. At your interview, a comment is made implying that you are PMP certified. What do you do? A. Clarify that you are scheduled to take your PMP certification exam soon, but are not yet PMP certified. B. Confirm that you are a PMP certified and you will be certified soon if you pass the exam. C. Both of the above are true. D. None of the above

A conflict arises about the method to solve a difficult design problem. The project manager is seeking a method of resolving the conflict. In order to achieve the most long lasting resolution to project conflicts, which of the following approached should be used? a. Problem solving b. Compromise c. Withdrawal d. Smoothing

A control chart is being used to control a manufacturing process. As part of the control asample of five parts is taken from the manufacturing process each hour of operation.Each of the five parts is measured and the dimension is recorded on the work sheet. Thedifference between the highest and lowest measured dimension of the five parts isplotted on the control chart. This is called which of the following values? a. R b. R bar c. X d. X bar

A data point in a control chart that requires investigation is called: A. a special cause B. a quality fault C. a rule of seven D. a rule of five

A product description of a project can help in creating procurement details. Which one of the following best describes the product description? A. A product description defines the contracted work based on the requirements of the customer B. A product description defines the contracted work C. A product description defines the requirements for the contract work D. All of the above

A project is handled by departments of an organization and expedited by a project coordinator. Which of the following statements is most likely to be true? The performing organization is a weak matrix. The performing organization is doing "management by projects". The performing organization is a strong matrix. The performing organization is projectized.

A project management team has subcontracted work to a service company. Which of the following tools is the best choice to assure that this company will be able to meet the quality requirements of the project? Quality audit Deliverable inspection Fixed price contract Service level agreement

A project manager and the project team identify several specific risks in a project. The expected value of these risks is estimated at $10,000. The impact on the project brought about by these risks is estimated at $40,000. What value should be entered into the contingency reserve for these risks? a. $10,000 b. $40,000 c. $0 d. $25,000

A project manager discovers that there is a part of the project that contains some risk. His or her strategy with this risk is to subcontract the work to an outside supplier by using a firm fixed-price contract. Which of the following is true? a. The supplier will include an allowance for the risk in the contracted price b. The supplier will lose money on the contract c. The project manager will have to compensate the supplier if the risk occurs d. The project manager will assist the supplier with the project team if the risk occurs

A project manager has many different ways of communicating. Which of the following is a good communication tools for the project manager to use? a. Sending a videotape of the project progress to the client b. Inputting a task into the project manager's personal computer c. Writing notes on a handheld computer d. Putting the project budget into a spreadsheet

A project manager is concerned about team building on her project. One of the mandatory things that she must have in order to have good team building is: a. Commitment from top level management b. Co-location of team members c. Establishment of clear negotiated goals d. Open discussion of poor individual performance

A project manager is faced with making a decision about a risk that the team has identified. The risk involves the design of a bicycle. It has been found that the neck of the bicycle, where the steering bearing is located and the two supporting bars of the frame come together, will corrode in a high salt environment. If this takes place the neck may fail and injure the rider. The project team decides that the design of the bicycle should be modified by using corrosion resistant materials in the design of the neck. This will eliminate the risk from consideration. This technique is called: a. Risk avoidance b. Risk acceptance c. Risk rejection d. Risk deflection

A project manager is in need of a solution to a problem. He decides that the best thing will be to arrange a meeting to solve the problem rather than solve the problem himself or by having one of the project team members solve it individually. Generally, this will result in: a. The group taking more time than one individual b. The solution to the problem being less accurate c. The group taking less time than one individual d. In depends on the specific problem

A project manager manages a team of 5. The number of communication channels is: a) 15 b) 10 c) 5 d) None of the above

A project manager observes that in one part of the project several activities are being completed late. All of these activities have several days of free float associated with them. These are early warnings of the risk that the project will be late in completion. They are called: a. Risk triggers b. Warning messages c. Risk forecasts d. Schedule risks

A project manager uses the breakeven point to justify his project. He presents this as a justification for buying a new machine. What risk does the project manager run by using this technique to justify buying a new machine for his company? a. Breakeven point will favor buying a cheap, low-quality machine b. Breakeven point will favor buying a machine that is too expensive for the work required c. The company may not have the funds to buy the machine in spite of the justification d. The machine may not be available because the justification method takes a long time to calculate

A review to determine whether of project activities comply with organizational and project policies, processes, and procedures is commonly called Quality auditing Inspection Quality testing Reject screening

A technique used in Expert Judgement to determine probability of risk is: a) Interviews with experts b) Risk ranking c) Risk register updates d) Risk response plan

A technique used to identify root causes of issues is: a) Fish bone diagram b) Quality check c) Issue list d) Defect review

A weighted average duration estimate to calculate duration is called : A. PERT B. CPM C. GERT D. pareto chart

An activity has an Early Start(ES) of 5 days and Late Start of 16 days.What is the activity's float ? A. 11 days B. 21 days C. 5 days D. 16 days

An average PM spends 50% of her time on: a) Meetings b) Issue resolution c) Managing stakeholders d) Risk analysis

An example of organizational process asset is: a) Company policy document b) Organizational culture c) Organization structure d) Organization type

An example of scope verification is: a. Reviewing the performance of an installed software module b. Managing changes to the project schedule c. Decomposing the WBS to a work package level d. Performing a benefit-cost analysis to determine if we should proceed

Administrative closure: a) Can be omitted sometimes b) Should always be done c) Is the same as contract closure d) None of the above

Any changes to the project after the plan is prepared: i) Have to be processed according to the Integrated Change Control process ii) Have to be assessed for impact iii) Can be done without impact analysis if the impact is zero or minimal iv) Should not be done as they were not in the original plan a) i, ii b) i, ii, iii c) i, ii, iv d) None of the above

Any numbering system that is used to monitor project costs by category such as labor, supplies, or materials, for example, is called a. Chart of accounts b. Work breakdown structure c. Universal accounting standard d. Standard accounting practices

As a manager in an organization - which believes in the Theory X style of management - which of the following describes correctly the assumptions of this theory ? A. Employees are inherently lazy , dislike work and will avoid work if they can. B. Employees are motivated and enjoy doing their work. C. Employees want to do well at work. D. Employees are trustworthy and are motivated by doing a good job.

As a manager on a project you have identified and created the WBS and WBS Dictionary.You also plan to ensure that each deliverable gets the blessings of your stakeholders and sponsors.Which process are you planning to perform? A. Scope Verification B. Perform Quality Control C. Control Scope D. Define Scope

As a manager on a project your key outlook is to ensure that the project delivers within the scheduled timelines with minimal rework and customer delight.For some time now the project work is proceeding smoothly with a CPI and SPI a perfect 1.One of your team members approaches you and indicates that she might possibly need a long vacation on personal grounds.She indicates this could possibly occur in two months from now.You look up the schedule and as luck would have it - this team member happens to be scheduled to execute activities which are on the critical path - and her absence in two months time would cause a delay in schedule.You decide to take some action and ask the team member to start regular knowledge transfers to a couple of trainees.Your thought is though the trainees would be relatively inexperienced they would more than make up for it with two people rather than one person to perform these tasks should this team member need to go on leave.What did you just do ? A. Mitigate the risk B. Avoid the risk C. Transfer the risk D. Exploit the risk

As a project manager of a project , you have just completed Schedule network diagram. What should you do NEXT in time management ? A. Estimate Activity Resources B. Sequence Activities C. Estimate Activity Durations D. Develop Schedule

As a senior member in the executive management team - you have tasked project managers within your team to provide cost estimates for a huge project. You easily forsee the cost estimate of the project to run into millions of dollars.Along with the cost estimate - you are also expecting the Basis of estimates. What would you expect to be included in the documentation for Basis of estimates ? A. Basis of estimate,assumptions,known constraints,range of estimate,confidence level B. Cost at unit level and confidence level C. WBS D. None of the above

Autocratic, consultative, Directing and Facilitating are examples of: a) Leadership styles b) Team building style c) Planning style d) None of the above

Bidder conferences are a tool to: a) Meet with prospective sellers and ensure there is a clear understanding of procurement needs b) Screen contractors c) Award contracts to the winning bidder d) None of the above

Budget at completion=$1000, Earned value=500, Cost performance index=0.5. Estimate to Completion is: a) 1000 b) 500 c) 2000 d) None of the above

Budgeted cost of work performed=$1000, Actual cost of work performed=$2000. The cost performance index is: a) 0.5 b) 2 c) 1000 d) None of the above

Budgeted cost of work performed=$1000, Actual cost of work performed=$2000. The cost variance is: a) -1000 b) 2 c) 1000 d) None of the above

Budgeted cost of work performed=$1000, Budgeted cost of work scheduled=$2000. The schedule performance index is: a) 0.5 b) 2 c) 1000 d) None of the above

CPPC and fixed-price contracts are used in: a) PO with standard item b) PO with variable item c) Request for proposal d) Price-free contracts

Comparing target dates with the actual or forecast start and finish dates is called : A. Variance Analysis B. Earned Value C. Progress Reporting D. Crashing

Conformance to specifications document is a description of: A. Quality B. Scope C. Integration D. None of the above

Control chart helps: A. determine if the process is "in control" B. how various elements of a system are interrelated C. showS trends in a process over time D. shows the pattern of a relationship between two variables

Correspondence, Payment Schedules and Requests, Seller performance evaluation documentation are examples of: a) Organizational Process Assets b) Request for proposal c) Project management plan d) None of the above

Crashing the schedule means: a. Making the project shorter by any economic means b. Running the project team on overtime c. Doing activities that were in sequence in parallel d. Getting out of town before the project is in trouble

Crosby's cost of quality theory of 'zero defects' is based on: a) Prevention b) Correction c) Conformance d) Fitness for use

Deming's cycle is used for continuous improvement of processes. The four-step management method is: a) Plan-Do-Check-Act b) Plan-Act-Check-Do c) Plan-Act-Do-Check d) None of the above

Dummy activities are used in: a) Activity on arrow diagram b) Activity decomposition c) Activity list d) Activity duration estimates

Quality audit: i) Is a tool in Perform quality assurance ii) Checks the efficiency of the quality process iii) Tries to improve product acceptance iv) Reduce overall cost of quality a) i, iii, iv b) None of the above c) All of the above d) ii, iii

Quantitative risk analysis is a process that belongs to which process group in Risk Management: a) Planning b) Executing c) Monitoring d) Controlling

During a company event, you had the opportunity to talk to a colleague project manager. He told you that in his current project actual costs are 15% under cumulated costs budgeted for today. What do you think? The information given to you by the colleague is not sufficient to assess project performance. The project will probably be completed with total costs remaining under budget until the end. A significant cost increase during the further course of the project will probably bring the costs back to baseline level. Original cost forecasting and budgeting for the project must have been poor to allow this variance.

During the course of the project it is important that the stakeholders be informed of the progress of the project. One of the reports that is frequently used is a progress report. Which of the following is true about progress report? a. They allow stakeholders to judge the performance of the project according to its plan b. They are generally considered to be overkill on very small projects c. They require the use of earned value reports d. They must be produced by the project manager

Earned value=$2000. Planned value=$2500. The schedule performance index is: a) 0.8 b) 1.25 c) 500 d) None of the above

ISO Stands for __________ ? A. International Organization for Standardization B. International Standardized Organization C. In Standardized Organization D. None

Identifying quality standards relevant to the porject and determing how to satisfy them is: a) Quality planning b) Quality assurance c) Quality control d) Quality management

If a project manager were to make Thanksgiving dinner, two of the activities that might be of concern would be roasting the turkey and baking the sweet potatoes. In order to ensure that these two items will be finished cooking and will come out of the oven at the same time, what type of relationship should he or she use in the schedule between these two activities? a. Finish - finish b. Start - start c. Finish - start d. Start - finish

If a stakeholder has any questions about project deliverables, as the PM, you should direct him to the: a) WBS b) Project plan c) Preliminary Scope statement d) None of the above

In a fixed price contract, the risk: a) lies more with the vendor b) lies more with the buyer c) is the same for vendor and buyer d) Can't say

In a functional organization structure, the PM's authority is: a) Little or none b) Limited c) Low d) Moderate

In a manufacturing process that is being controlled by control charts there are variables occurring that will affect the process output. Variations in the process that are considered to be normal process variables are called: a. Common causes b. Uncommon causes c. Special causes d. Random causes

In which of the following situation network diagram is better than bar chart ? A. to show inter dependecies between activities B. analysis of schedule progress C. analysis of WBS D. analysis of project plan

Interpersonal skills and Management skills are tools to: a) Manage stakeholder expectations b) Report performance c) Distribute information d) Plan communications

Ishikawa diagrams are also called: a) Fishbone diagrams b) Causal diagrams c) Stick diagrams d) Bone diagrams

Lead allows _____ of successor activity: a) Acceleration b) Deceleration c) Tracking d) Regression

Lifecycle costing: a. Is a method of including all of the cost associated with the project over its entire life b. Is a federal government accounting method c. Is a method of predicting the life of a project d. Is a method of evaluating projects when they are complete

Low-priority risks should be: a) Added to a watch list and the risk register updated b) Removed from the watch list c) Removed from the risk register d) Informed to the customer

Monitor and control project work is essential to a) Ensure project is being executed to plan b) Prepare project plan c) Prepare scope statement d) Prepare WBS

Most of a project's resources are spent on: a) Direct and manage Project execution process b) Project planning c) Quality control d) Risk management

Network templates which contain only portions of a network are often referred to as Sub-networks or fragment networks Subprojects Programs WBS items

Noise is: a) Any interference in sending or comprehending a message b) False information c) Introduced in electronic signals d) None of the above

Pareto efficiency states that: a) 80% of effects come from 20% of causes b) 20% of effects come from 80% of causes c) 80% of causes come from 20% of effects d) 20% of causes come from 20% of effects

Primary outputs from team development are: a. Input to performance appraisals b. High project team morale c. Reduced project cost d. Greater customer satisfaction

Project Scope management plan is an output of: a) Scope planning b) Scope definition c) Both a and b d) None of the above

Project Time Management is a process needed to: a) Ensure timely completion of project b) Track time taken for each activity c) Bill the client for each hour of work done d) None of the above

Project human resources management is divided into which of the following? a. Organization planning, staff acquisition, and team development b. Leadership, team building, and negotiation c. Recruitment, labor relations, and personnel administration d. Team building, communication, and labor relations

Projects can end due to: a) Addition, Starvation, Integration, Extinction b) Deletion, Starvation, Integration, Extinction c) Addition, Starvation, Disassociation, Extinction d) Addition, Starvation, Integration, Promotion

Qualitative risk analysis is a process that belongs to which process group in Risk Management: a) Planning b) Executing c) Monitoring d) Controlling

Regarding Rolling Wave Planning which of the following statements are true - choose all that apply ? A. Rolling Wave Planning is a form of progressive elaboration. B. It is a planning technique performed only once. C. Work that is to be performed in the long term is planned in greater detail as compared to work in near teram D. It is a form of planning where all the details are estimated upfront.

Regarding control limits, which of the following is true: a) If a point lies outside of the control limits, or seven consecutive points are on one side of the mean but within control limits, the process is out of control b) If a point lies outside of the control limits, or seven consecutive points are on either side of the mean but within control limits, the process is out of control c) If all but seven points lie within the control limits, and seven consecutive points are on one side of the mean but within control limits, the process is in control d) None of the above

Request for proposal, Request for Information, Invitation for bid are broadly called: a) Procurement documents b) Vendor documents c) Bidding documents d) Contract documents

Resource leveling: i) Is the allocation of resources to resolve overallocation issues ii) Helps resolve resource conflicts iii) Can impact cost of project iv) Can only be done with project management software a) i, ii, iii b) i, iv c) ii, iii, iv d) iii, iv

Risk monitoring and control produces the following outputs: a) Risk register updates b) Risk management plan c) Risk register d) All of the above

Risk register is an output of: a) Risk identification b) Qualitative risk analysis c) Quantitative risk analysis d) Risk response planning

Salary of full-time employees and cost of hardware bought specially for your project count as: a) Direct costs b) Indirect costs c) Project costs d) None of the above

Schedule development produces the following output: a) Project schedule b) WBS c) Activity time d) Project plan

Scope planning and Scope definition belong to: a) Planning process group b) Initiating proces group c) Executing process group d) Monitoring and Control process group

Software Project A took 5 months to complete. Project B, very similar to Project A will probably take about 5 months to complete. This expert judgement technique is: a) Analogous estimating b) Critical path c) Expert estimation d) Compression

Some managers believe that people do not work willingly and must be watched and managed continuosly. They are of type: a) Theory X b) Theory Y c) Theory XY d) Theory V

The _________ details the different tasks for members in the project. A. Responsibility Assignment Matrix (RAM) B. WBS C. SOW D. Scope statement

The difference between maximum funding and the end of cost baseline is: a) Management reserve b) Cost baseline c) Cost overrun d) None of the above

The effect of risk on schedule dates for the project creates an array of dates that are possible for project completion. In a typical project the most likely date for the project will have which of the following relationships with the expected value for the project completion date? a. The most likely date will be earlier than the expected value date b. The most likely date will be later than the expected value date c. Both dates will have the same likelihood d. The most likely date and the expected value date will occur at the same time

The following is true about risk of failing: a) It is higher inthe beginning as uncertainty is high and gets lesser as the project continues b) It remains the same thoughout the project c) It is lesser inthe beginning as uncertainty is high and gets better as the project continues d) None of the above

The four stages in team development are: a) Forming, storming, norming, performing b) Forming, storming, norming, reforming c) Forming, norming, reforming, performing d) Planning, forming, storming, performing

The four strategies used to deal with negative threats are: a) Avoid, transfer, mitigate, accept b) Avoid, transfer, mitigate, reject c) Accept, transfer, mitigate, reject d) Accept, analyze, avoid, mitigate

The four strategies used to deal with positive threats are: a) Exploit, share, enhance, accept b) Exploit, share, enhance, adjust c) Exploit, simulate, enhance, accept d) Exploit, share, prototype, accept

The hygiene factors in Herzberg's motivation theory are: a) Pay, Working conditions, Attitude of supervisor b) Pay, Working conditions, Job satisfaction c) Pay, Promotion, Job satisfaction d) Pay, Promotion, Food

The longest path through the network that shows the shortest duration in which the project can be completed is: a) Critical path b) Project schedule c) Least possible time d) None of the above

The main difference between the two types (ADM, arrow diagramming method, and PDM, precedence diagramming method) of the critical path method (CPM) of scheduling is: a. Placement of the activity on the logic diagram line b. Arrow diagramming method (ADM) is a deterministic method, whereas the precedence diagramming method (PDM) is a probabilistic method c. Precedence diagramming method (PDM) is a deterministic method, whereas the arrow diagramming method (ADM) is a probabilistic method d. Precedence diagramming method (PDM) is a more accurate method

The person or group responsible for evaluating change on ap roject is: A. Change control board B. The sponsor C. The project team D. The program manager

The primary benefit of meeting Quality Requirements are ( Choose all that apply ) A. Less Rework,Higher productivity,Lower costs,Increased stakeholder satisfaction,Increased profitability. B. Decreased productivity due to time spent on Quality Requirements. C. Increased costs due to rework. D. Decreased stakeholder satisfaction.

The project charter contains: a) Business needs b) Risks c) Quality plan d) None of the above

All of the following are outputs of Control Scope Except? A. Change Requests B. Scope Changes C. Project document updates D. Work performance measurements

The project team has put together a project plan for a project, and the plan has been approved by the stakeholders. The customer asks the project manager if the project can be delivered seven weeks sooner. The customer offers sufficient monetary incentive for the project manager. The project manager decides to fast track the project. This decision will: a. Increase risk b. Decrease risk c. Not affect risk d. Risk change cannot be determined

The purpose of a contract is to distribute a reasonable amount of ____________between the buyer and seller. A. Risk B. Responsibility C. Reward D. None

The purpose of a quality audit is: A. To identify inefficient and ineffective policies B. To identify project quality for customer C. Study organizational behavior D. Prepare a report for the quality team

The quality management plan provides input to __________________ and addresses quality control, quality assurance, and quality improvement. a. The overall project plan b. The WBS c. The project scope d. External stakeholders

The revenue earned from doing a project is $1000. The costs involved sum to $500. The benefit cost ratio is: a) 2 b) 0.5 c) 500000 d) None of the above

The scope baseline consists of what? Scope statement, WBS, and WBS dictionary Cost baseline, quality baseline and schedule baseline Configuration management plan and configuration identification document Procurement statement of work and project scope statement

The time-phased cost of the project that reflects the expenditures rather than the consumption of a resource that will be used to measure and monitor cost performance on a project is the: a. Spending plan b. Cost baseline c. WBS d. Schedule

The tool that assigns a numeric weight, rates sellers based on total weight is: a) Weighting system b) Independent estimates c) Screening system d) Expert judgement

The triple constraints in project management are: a) Scope, Time, cost b) Time, scope, performance c) Scope, Time, plan d) Scope, Time, quality

The use of brainstorming as a communication technique encourages which of the following? a. Team building and convergent thinking b. Divergent thinking c. Analytical results d. Use of the scientific method

Theory Y assumes employees: a) Are self-motivated b) Have to be micro-managed c) Work only for money d) Are not ambitious

Top-down estimating is another name for: a) Analogous estimating b) Parametric estimating c) Three-point estimating d) PERT estimating

Using PERT, calculate the time it takes for a task with the following information: Pessimistic time=5 hours, Optimistic time=2 hours, Most likely time=5 hours. The answer is: a) 4.5 hours b) 3 hours c) 5 hours d) 1.5 hours

Using the formula: Present value = S/(1+i)n where i is the interest rate in percentage, n isthe number of periods, and S is the starting amount, the following table is produced: Periods 10% 12% 14% 1 0.909 0.893 0.877 2 0.826 0.797 0.769 3 0.751 0.712 0.675 4 0.683 0.636 0.592 5 0.621 0.597 0.519 Based on the table, what is the value of an annual income flow of $1,300 each year overthe next three years at 12%? a. $3122.60 b. $3900.00 c. $3497.00 d. 36%

Using which of the below can you predict future performance of team: a) Trend analysis b) EMV c) Control limits d) Risk analysis

Variance/trend analysis is done during: a) Risk monitoring and control b) Risk response c) Risk analysis d) Risk mitigation plan

WBS is created in: a) Scope management process b) Risk management process c) Planning process d) Monitor and control process

What does the acronym RACI commonly stand for in project management? Responsible, Accountable, to be Consulted, to be Informed Remote, Attached, Connected, Integrated Risk Analysis and Caution Initiative Randomly Accessible Cashflow Information

What is not the purpose of configuration control when configuration management is applied in a project? Verification that the configuration identification for a configuration item is accurate, complete, and will meet specified program needs. Ensuring that proposed and approved changes to configuration items are fully analyzed. Ensuring that proposed and approved changes to configuration items are fully documented. Managing and controlling the frequently requested changes to a project by applying agreed rules.

Which hierarchical chart shows resources? A. RBS B. OBS C. WBS D. Scope statement

Which is an appropriate order in most project situations for the development of scope-related documents? 1. Project SOW (statement of work), 2. Project charter, 3. Project scope management plan, 4. Project scope statement, 5. WBS (work breakdown structure) and WBS dictionary. 1. Work breakdown structure, 2. Scope statement, 3. Project charter, 4. CSOW (contractual statement of work), 5. Contractual work breakdown structure 1. Feasibility study 3. Contract, 4. CWBS (contractual work breakdown structure), 5. Scope of work descriptions, 6. PID (project initiation document). 1. BOM (Bill of materials), 2. CAP (control account plan), 3. Project charter 4. Change management plan, 5. Scope baseline.

Which is the best technique to resolve conflicts in a team: a) Confrontation b) Accomodation c) Compromise d) Smoothing

Which of the following is an example of a group creativity technique: a) Brainstorming b) Risk identification c) Stakeholder creative communication d) Powerpoint presentations

Which of the following is generally not regarded to be a motivator according to Frederick Herzberg? Working conditions and interpersonal relations Responsibility for enlarged task Interest in the task Recognition for achievement

Which of the following is not a Risk Identification tool or technique ? A. Risk Register B. Documentation Reviews C. Brainstorming D. Interviewing

Which of the following is not an input to Verify Scope A. Accepted Deliverables B. Project Management Plan C. Validated Deliverables D. Requirements Traceability Matrix

Which of the following statements are not true regarding the Scope Management Plan ? A. Scope Management Plan is not a Part of the Project Management Plan. B. Provides guidance on how the Project Scope will be verified. C. Provides guidance on how the scope will be defined , documented monitored and controlled. D. Provides guidance regarding the enterprise environmental factors and organizational process assets that would play a part.

Which of the following statements are true regarding Control Account ? A. It is used as a Tool and Technique in Activity Definition process. B. Used to estimate cost at a level lower than the work package. C. Used to control costs of the project. D. Used in Integrated Change Control.

Which of the following statements is NOT true regarding change log ? A. Change log is used to log only approved change requests B. It is used to document changes that occur duing a project C. The changes along with their impact to cost , time and risk are logged D. Rejected change requests are also captured in the change log

Which of the following statements is TRUE regarding Fixed Price Contract A. The buyer has the least risk in this type of contract if scope is clearly defined B. Changes can be made in scope by the buyer with no impact to cost C. Should be the choice of contract when you need work to begin right away D. All of the above

Which of the following statements is true regarding Critical Path? A. There can be more than one Critical Path in a Schedule Network Diagram B. Critical Paths generally always have negative float C. Activities on Critical Path have positive float D. Critical Path has duration less than the non critical paths.

Which of the following tools is used to create a risk management plan? Risk planning meetings Documentation reviews Data precision rankings Diagramming techniques

While planning for a project you decide to keep a good grip over project risks.You and your team members have come up with the list of possible risks and would now like to prioritize them based on their probability and impact.This activity would take place in which process? A. Perform Qualitative Risk Analysis B. Perform Quantitative Risk Analysis C. Risk Identification D. Risk Register

Who is responsible for identifying and managing risk? a) Project manager b) Team members c) Project sponsor d) Functional manager

With regard to Opportunity cost: a) The smaller the cost, the better b) The larger the cost, the better' c) It depends on cost of materials d) It depends on economic conditions

Work results, quality checklists, operational definitions, and the management plan are: a. Inputs to quality control b. Outputs from quality control c. Inputs to quality assurance d. Outputs from quality assurance

You and and your team have just created a schedule network diagram.You have come up with the estimates and have defined the durations and subsequently have identified the Critical Path.You now decide to do a 'Forward Pass' through the Schedule Network Diagram - what would you be calculating ? A. The Early Start and Early Finish for each activity B. The latest start and latest finish for each activity C. The duration of the other paths D. The duration of the critical path

You are a project manager of Software Product company. After a person is hired, you come to know that many of this person's ideas were developed by a competitor company. Are you going to implement the same ideas? A. Accept the new ideas. B. Ignore the ideas because it may be a violation of the code of conduct. C. Ask to sign NDA. D. Tell the person that he should not mention that the ideas came from another company.

You are in charge of a painting project for a high rise building.As part of the planning - you need to take a decision of buy Vs lease for some stilt ladders needed on site.The cost of the ladder is 1000 $ and a daily cost of 4$ while the daily lease cost is 12$.If you were to lease the ladder - what should be the duration to ensure your decision is correct ? A. A duration less than 126 days B. A duration less than 150 days C. A duration greater than 126 days D. A duration greater than 126 days

You are in the process of making a cost estimate for a large prestigious project. You decide to use the Three Point Estimation technique with Triangular Distribution. Based on your analysis and understanding you are confident that the project would be completed with a total cost of 108,000 $.You also estimate that a best case estimate would be 90000 $ while a worst case scenario would result in the costs incurred to shoot up to 138000 USD. What would the Three point Cost estimate be using Triangular Distribution ? A. 112000 $ B. 110000 $ C. 28000 $ D. None of the above

You are in the process of making cost estimates for a project.However detailed requirements are not yet available.A similar project was executed by your company and you decide to use the past projects historical data to come up with your estimates. This is called - A. Analogous estimating B. Parametric estimating C. Bottom-up estimating D. Three point estimating

You are managing a project and to ensure things run smoothly - you have decided to provide project information periodically to all the stakeholders.You have decided that you would report against the baselines for scope , cost and schedule.Which of the following would be the best choice ? A. Performance reporting B. Status reports C. Forecasts D. Risk Register

You are managing a project that is in process. A large and unexpected problem occurs that will cause a delay in the schedule in excess of the contingency schedule for the project. What should you do? a. Look at other tasks in the schedule and see which ones should be reduced to allow time for this problem to be worked b. Reduce testing on the completed tasks c. Require mandatory overtime for the project team d. Speak to the stakeholders about getting additional time and budget for the project

Your project management team includes two external consultants each from a different company. You found that repeated conflicts between the two consultants already slow down project progress and jeopardize achievement of objectives. Which stage of team development can be difficult to overcome in such a situation? Storming from Forming, Storming, Norming, Performing Panic from Enthusiasm, Panic, Hope, Solution Kickoff from Assignment, Kickoff, Training,Communicating Frustration from Direction, Frustration, Cooperation, Collaboration

You are managing a project that is responsible for setting up an alcohol distillery.Your team is in its eighth month of execution.One of the vendors informs you that the agitators delivery is going to be delayed by a week .You look up the project management plan and the schedule baselines and decide to set up all the reactors first.Based on your analysis by moving tasks around you see that there would be no impact to any of the performance measurement baselines.What should you do next ? A. Go ahead and execute the rescheduled tasks as there is no impact to any of the baselines B. Write up a change request and submit to change control for approval C. Analyze the impact of the change to the triple constraints and then submit a change request D. Do nothing as this would cause changes to the baselines

You are negotiating with a contractor for additional staff augmentation - a number of software developers and a few testers .As a buyer you dont quite have the exact statement of work ready.What kind of contract is MOST appropriate for this kind of work ? A. Time and Materials - T and M B. Cost plus fixed fee - CPFF C. Firm Fixed Price Contract - FFP D. Fixed Price Incentive Fee Contracts - FPIF

You are performing earned value technique on your project. After budget approval, an additional and unexpected cost item has been identified, which made the project more expensive some weeks ago. The item has meanwhile been paid by the project team, and it is expected that for the remaining duration of the project, costs will be as budgeted. In this case, which is the best formula to calculate EaC (Estimate at Completion)? EaC = BaC - CV EaC = BaC / CPI EaC = AC + BtC / CV You can not compute the EaC.

You are project manager in a global project with a team consisting of people from various countries. What can you try to prevent misunderstandings due to cross-cultural differences? Use all communication methods available that are suitable for the team and follow up in writing when communicating verbally. Remember that cultural and individual diversity may help project teams solving unforeseen problems during the course of the project. When you are about to form a team for your project, keep in mind that some cultures are developed, others are more primitive. Some have values, some not. You should consequently avoid choosing members from countries with cultures that are not similar to your own. Cultural dilemmas can prevent any project from being successful. They should therefore be smoothed or suppressed so as to make sure that they cannot disrupt project work. Your effort should concentrate on communication that can help reach that goal. As norms regarding communication habits differ significantly across various cultures, communicating between people from different countries should only be done using language. The nonverbal dimension simply bears too many risks.

You are responsible for managing a project that deals with laying out a freeway connecting two major port cities.Progress in the past has been smooth but lately in the past few months you have observed a schedule and budget overrun.You decide to hold a meeting with your team members.On discussions you realize team members went ahead and made changes at the behest of the client requests on site.You are pretty sure the changes were not a part of the project scope statement - this is an example of: A. Scope Creep B. Gold Plating C. Integrated Change Control D. Fast Tracking

You are the project manager of a project and one of the functional managers wants to make a major scope change during the execution of the project. What should be your action? A. Prepare an impact detail of the change for the functional manager B. Refuse the change C. Complain to the sponsor D. Ignore the request

You are the project manager of a software project. Your team member want to make technical changes to an activity which will add more time to that activity. What should you do ? A. Check if the activity is on critical path B. Allow team members to change the activity C. Report to senior management D. Ignore change in activities.

You found the following earned value analysis information for a project that was recently closed-out: SPI = 0.7, CPI = 1.0 The project has been cancelled while it was executed. At that time the project was behind schedule and on budget. The project's deliverables have all been finished. The project came in behind schedule but on budget. The project's deliverables have all been finished. The project came in ahead of schedule but on budget. The project's deliverables have all been finished. The project came in on schedule but over budget.

You have just created the following network logic diagram to describe the planned flow of activities for your project which will start tomorrow: PMP sample question 75 Network diagram http://www.oliverlehmann.com/pmp-self-test/PMP_sample_question_75_Network_diagram.png Which potential inconsistency in the diagram should you solve right now to ensure that the activities and the milestones "Start" and "A-F finished" are correctly linked? Activity E is open ended (a "dangle") in relation to the finish milestone path convergence. Activity F is open ended in relation to the path divergence after the start milestone. You cannot calculate a critical path when lags and/or leads are calculated in percent. Activities E to F need another task drawn as a hammock to calculate level of effort.

You want to perform active risk acceptance. What should you do? Create contingency reserves in resources, money and time. Develop a plan to minimize impact in case that an identified risk occurs. Develop a plan to minimize the probability of occurrence for identified risks. Make additional resources available to speed up the project.

Your company has won a prestigious project which deals with building software to be used on spaceships landing on the moon.After building the schedule network diagram - you identify the critical path and also a number of Near-Critical Paths.What does this mean with respect to Risks related to Project Schedule ? A. The project is at high risk of meeting its schedule considering additional near critical paths B. The project has no risks of meeting its schedule considering additional near critical paths C. Near Critical Path will have no impact on the schedule - hence no risks at all D. The Near Critical Path activities have a lot of Float - so there is no fear of not meeting the project completion.

Your construction project was damaged by an earthquake. Your contractor says that he cannot fulfil the terms of the contract due to a specific clause you both had signed in the contract. He is referring to the: a) Force majeure clause b) Fixed price clause c) Contract obligation terms d) None of the above

Your project activity float is negative 10. What is your course of action ? A. add more resources B. ask more time to complete the project C. use less experienced team members D. Ignore It.

http://goo.gl/VVMxeK A schedule was developed for a project to install windows in an apartment building. The project is a rush job, and the contractor has agreed to schedule the work on a single shift basis but will work seven days per week until the job is done. The project is to begin on May 1. What is the critical path of the project? a. A B E G H b. A B D F H c. A C G H d. A B E D F H

http://goo.gl/VVMxeK A schedule was developed for a project to install windows in an apartment building. The project is a rush job, and the contractor has agreed to schedule the work on a single shift basis but will work seven days per week until the job is done. The project is to begin on May 1. What is the early finish date for activity A? a. May 1 b. May 2 c. May 3 d. May 4

13. The project life cycle differs from the product life cycle in that the project life cycle: A. Does not incorporate a methodology B. Is different for each industry C. Can spawn many projects D. Describes project management activities

'Scope' of project is: a) Any work committed to orally with customer b) Only work that has to be completed to successfully finish project c) Any work that customer requires to be completed d) Only work that can be completed within project duration

1. Extensive use of ___ communication is most likely to aid in solving complex problems. A. Verbal B. Written C. Formal D. Nonverbal

10. A project manager does not have much time to spend planning before the mandatory start date arrives. He therefore wants to move through planning as effectively as possible. Which of the following would you recommend? A. Make sure you have a signed project charter and then start the WBS B. Create an activity list before creating a network diagram C. Document all the known risks before you document the high-level assumptions D. Finalize the quality management plan before you determine quality metrics

10. During project planning in a matrix organization, the project manager determines that additional human resources are needed. From whom would he request these resources? A. Project manager B. Functional manager C. Team D. Project sponsor

10. Which of the following BEST describes the project manager's role as an integrator? A. Help team members become familiar with the project B. Put all the pieces of a project into a cohesive whole C. Put all the pieces of a project into a program D. Get all team members together into a cohesive whole

11. A project manager must publish a project schedule. Activities, start/end times, and resources are identified. What should the project manager do NEXT? A. Distribute the project schedule according to the communications management plan B. Confirm the availability of the resources C. Refine the project management plan to reflect more aceurate costing information D. Publish a bar chart illustrating the timeline

11. Approved corrective action is an input to: A. Verify Scope B. Direct and Manage Project Execution C. Develop Project Charter D. Develop Schedule

12. A project has three critical paths. Which of the following BEST describes how this affects the project? A. It makes it easier to manage B. It increases the project risk C. It requires more people D. It makes it more expensive

12. A project manager is managing his second project. It started one month after the first and both are ongoing. Though his first project is small, this one seems to be growing in size every day. As each day passes, the project manager is beginning to feel more and more in need of help. The project manager has recently heard that there was another project in the company last year that is similar to his second project. What should he do? A. Contact the other project manager and ask for assistance B. Obtain historical records and guidance from the project management office (PMO) C. Wait to see if the project is impacted by the growth in scope D. Make sure the scope for the project is agreed to by all the stakeholders

12. All of the following are examples of the cost of nonconformance EXCEPT: A. Rework B. Quality training C. Scrap D. Warranty costs

12. Communication is the key to the success of a project. As the project manager, you have three stakeholders with whom you need to communicate. As such, you have six channels of communication. A new stakeholder has been added that you also need to communicate with. How many communications channels do you have now? A. 7 B. 10 C. 12 D. 16

12. The WBS element 1.7.A would be found at what level in the WBS? A. two B. three C. four D. cannot be determined

13. Standard deviation is a measure of how: A. Far the estimate is from the highest estimate B. Far the measurement is from the mean C. Correct the sample is D. Much time remains in the project

13. You are a project manager leading a cross-functional project team in a weak matrix environment. None of your project team members report to you functionally, and you do not have the ability to directly reward their performance. The project is difficult, involving tight date constraints and challenging quality standards. Which of the following types of project management power will likely be the MOST effective in this circumstance? A. Referent B. Expert C. Penalty D. Formal

14. A project manager has a project team consisting of people in four countries. The project is very important to the company, and the project manager is concerned about its success. The length of the project schedule is acceptable. What type of communication should he use? A. Informal verbal communication B. Formal written communication C. Formal verbal communication D. Informal written communication

15. A project manager has just found out that a major subcontractor for her project is consistently late delivering work. The project team member responsible for this part of the project does not get along with the subcontractor. To resolve the problem, the project manager says, "You both will have to give up something to solve this problern," What conflict resolution method is she using? A. Confrontation B. Compromise C. Smoothing D. Communicating

15. The process of creating a work breakdown structure most likely results in which of the following? A. A project schedule B. Team buy-in C. A project budget D. A list of indentified risks.

15. Which of the following would be the MOST appropriate thing to do during the initiating process group? A. Create a detailed description of the project deliverables B. Get familiar with the company culture and structure as it relates to the project C. Identify the root cause of problems D. Ensure all project management processes are complete

16. You have just been assigned as project manager for a large manufacturing project. This one-year project is about halfway done. It involves five different sellers and 20 members of your company on the project team. You want to quickly review where the project now stands. Which of the following reports would be the MOST helpful in finding such information? A. Work status B. Progress C. Forecast D. Communications

17. A project team is working on manufacturing a new product, but they are having difficulty creating a project charter. What is the BEST description of the real problem? A. They have not identified the project objectives B. They are working on a process and not a project C. The end date has not been set D. They have not identified the product of the project

17. Project setup costs are an example of: A. Variable costs B. Fixed costs C. Overhead costs D. Opportunity costs

17. You are taking over a project during the planning process group and discover that six individuals have signed the project charter. Which of the following should MOST concern you? A. Who will be a member of the change control board B. Spending more time on configuration management C. Getting a single project sponsor D. Determining the reporting structure

18. All of the following must be performed during project initiating EXCEPT: A. Identify and document business needs B. Create a project scope statement C. Divide large projects into phases D. Accumulate and evaluate historical information

18. Which of the following processes indudes asking team members about the time estimates for their activities and reaching agreement on the calendar date for each activity? A. Sequence Activities B. Develop Schedule C. Define Scope D. Develop Project Charter

19. A market demand, a business need, and/or legal requirement are examples of: A. Reasons to hire a project manager B. Reasons projects are initiated C. Reasons people or businesses become stakeholders D. Reasons to sponsor a project

19. A project manager is in the middle of the executing process of a very large construction project when he discovers that the time needed to complete the project is longer than the time available. What is the BEST thing to do? A. Cut product scope B. Meet with management and tell them that the required date cannot be met C. Work overtime D. Determine options for schedule compression and present management with his recommended option

2. To what does the following sentence refer? "The point where the benefits or revenue to be received from improving quality equals the incremental cost to achieve that quality" A. Quality control analysis B. Marginal analysis C. Standard quality analysis D. Conformance analysis

20. During project planning, you estimate the time needed for each activity and then add the estimates to create the project estimate. You commit to completing the project by this date. What is wrong with this scenario? A. The team did not create the estimate, and estimating takes too long using that method B. The team did not create the estimate, and a network diagram was not used C. The estimate is too long and should be created by management D. The project estimate should be the same as the customer's required completion date

20. During the middle of the project, things have been going well. The work authorization system has allowed people to know when to start work, and the issue log has helped keep track of stakeholders' needs. The benefit cost ratio has been improving, and the sponsor has expressed his appreciation for the team members' efforts by hosting a milestone party for the team. The project manager gets a call from a team member saying that the results from the completion of their activity's predecessor is two days late. Which of the following reasons would BEST describe why this occurred? A. The project manager was focusing on the sponsor's needs B. Functional management was not included in the communications management plan C. The successor activities should have been watched, not the predecessors D. The right people were not invited to the milestone party

5. Formal written correspondence with the customer is required when: A. Defects are detected B. The customer requests additional work not covered under contract C. The project has a schedule slippage that includes changes to the critical path D. The project has cost overruns

20. Which of the following documents is used as the baseline for evaluating whether requests for changes or additional work are contained within or outside the project's boundaries and guiding the team through the Executing processes? A. Project Charter B. Project Scope Statement C. Project Requirements Documentation D. WBS Dictionary

21. Which of the following are ALL items included in the cost management plan? A. The level of accuracy needed for estimates, rules for measuring cost performance, specifications for how duration estimates should be stated B. Specifications for how estimates should be stated, rules for measuring cost performance, the level of accuracy needed for estimates C. Rules for measuring team performance, the level of accuracy needed for estimates, specifications for how estimates should be stated D. Specifications for how estimates should be stated, the level of risk needed for estimates, rules for measuring cost performance

22. The project has 13 team members and affects over 15 departments in the organization. Because the project is 20 percent complete to date and the team has had successful performance reports from five of the affected departmnents, the project manager holds a party to celebrate. The project manager invites key stakeholders from all of the departments to the party, in order to give those providing good reviews an informal opportunity to communicate good things to those departments that have not yet been affected by the project. At the party, the project manager walks around to try to discover any relevant information that would help the project be more successful. He happens to hear a manager of one of the departments talking about setting up more regular meetings on the project. The BEST thing for the project manager to do would be to FIRST: A. Record the effectiveness of the party in the project lessons learned B. Review the information distribution methods on the project C. Hold a meeting of all the stakeholders to discuss their concerns D. Make sure the manager has a copy of the communications management plan so he is reminded that such concerns should be sent to the project manager

22. You are a project manager on a $5,000,000 software development project. While working with your project team to develop a network diagram, your data architects suggest that quality could be improved if the data model is approved by senior management before moving on to other design elements. They support this suggestion with an article from a leading software development journal. Which of the following BEST describes what this type of input is called? A. Mandatory dependency B. Discretionary dependency C. External dependency D. Heuristic

24. What is a program? A. An initiative set up by management B. A means to gain benefits and control of related projects C. A group of unrelated projects managed in a coordinated way D. A government regulation

25. A company is making an effort to improve its project performance and create historical records of past projects. What is the BEST way to accomplish this? A. Create project management plans B. Create lessons learned C. Create network diagrams D. Create status reports

26. A project manager had a complex problem to solve and made a decision about what needed to be done. A few months later, the problem resurfaced. What did the project manager MOST likely not do? A. Proper risk analysis B. Confirm that the decision solved the problem C. Have the project sponsor validate the decision D. Use an Ishikawa diagram

27. A project manager is using weighted average duration estimates to perform schedule network analysis. Which type of mathematical analysis is being used? A. Critical path method B. PERT C. Monte Carlo D. Resource leveling

27. The project you are working on has an increase in cost effectiveness, increased productivity, and increased morale. What might be the reason for these changes? A. Project objectives are in line with those of the performing organization B. Increased quality C. Managements focus on cost containment D. Rewards presented for individual efforts

28. A project manager has just taken over the project from another project manager during the execution of the project. The previous project manager created a project budget, determined communications requirements, and went on to complete work packages. What should the new project manager do NEXT? A. Coordinate completion of work packages B. Identify quality standards C. Begin the Identify Risk process D. Execute the project management plan

28. You have just completed the initiating processes of a small project and are moving into the planning processes when a project stakeholder asks you for the projects budget and cost baseline. What should you tell her? A. The project budget can be found in the project's charter, which has just been completed B. The project budget and baseline will not be finalized and accepted until the planning processes are completed C. The project management plan will not contain the project's budget and baseline; this is a small project D. It is impossible to complete an estimate before the project management plan is created

28. You just found out that a major subcontractor for your project consistently provides deliverables late. The subcontractor approaches you and asks you to continue accepting late deliverables in exchange for a decrease in project costs. This offer is an example of: A. Confronting B. Compromise C. Smoothing D. Forcing

29. During project executing, the project manager determines that a change is needed to material purchased for the project. The project manager calls a meeting of the team to plan how to make the change. This is an example of: A. Management by objectives B. Lack of a change management plan C. Good team relations D. Lack of a clear work breakdown structure

30. A particular stakeholder has a reputation for making many changes on projects. What is the BEST approach a project manager can take at the beginning of the project to manage this situation? A. Say "No" to the stakeholder a few times to dissuade him from submitting more changes B. Get the stakeholder involved in the project as early as possible C. Talk to the stakeholder's boss to find ways to direct the stakeholder's activities to another project D. Ask that the stakeholder not be included in the stakeholder listing

30. At the end of a project, a project manager determines that the project has added four areas of functionality and three areas of performance. The customer has expressed satisfaction with the project. What does this mean in terms of success of the project? A. The project was an unqualified success B. The project was unsuccessful because it was gold plated C. The project was unsuccessful because the customer being happy means they would have paid more for the work D. The project was successful because the team had a chance to learn new areas of functionality and the customer was satisfied

31. You are asked to prepare a budget for completing a project that was started last year and then shelved for six months. All the following would be included in the budget EXCEPT: A. Fixed costs B. Sunk costs C. Direct costs D. Variable costs

33. The project is calculated to be completed four days after the desired completion date. You do not have access to additional resources. The project is low risk, the benefit cost ratio (BCR) is expected to be 1.6, and the dependencies are preferential. Under these circumstances, what would be the BEST thing to do? A. Cut resources from an activity B. Make more activities concurrent C. Move resources from the preferential dependencies to the external dependencies D. Remove an activity from the project

33. This project is chartered to determine new ways to extend the product life of one of the company's medium-producing products. The project manager comes from the engineering department, and the team comes from product management and marketing departments. The project scope statement and project planning are completed when a stakeholder notifies the team that there is a better way to complete one of the work packages. They even supply a technical review letter from their department proving that the new way to complete the work package will actually be faster than the old way. The project manager has had similar experiences with this department on other projects, and was expecting this to happen on this project. What is the FIRST thing the project manager should do? A. Contact the department and complain again about their missing the deadline for submission of scope B. Look for how this schedule change will impact the cost to complete the work package and the quality of the product of the work package C. See if there is a way to change from a matrix environment to a functional organization so as to eliminate all the interference from other departments D. Ask the department if they have any other changes

35. Work on a project is ongoing when the project manager overhears two workers arguing over what a set of instructions mean. The project manager investigates and discovers that the instructions for the construction of the concrete footings currently being poured were poorly translated between the different languages in use on the project. Which of the following is the BEST thing for the project manager to do FIRST? A. Get the instructions translated by a more experienced party B. Look for quality impacts of the poor translation of the instructions for the footings C. Bring the issue to the attention of the team and ask them to look for other translation problems D. Inform the sponsor of the problem in the next project report

38. During project executing, a large number of changes are made to the project. The project manager should: A. Wait until all changes are known and print out a new schedule B. Make approved changes as needed, but retain the schedule baseline C. Make only the changes approved by management D. Talk to management before any changes are made

38. Who manages the resources in a matrix organization? A. Senior Managers B. Functional Managers C. Project Manager D. Human Resources

4. A detailed project schedule can be created only after creating the: A. Project budget B. Work breakdown structure C. Project management plan D. Detailed risk assessment

4. The sponsor's role on a project is BEST described as: A. Helping to plan activities B. Helping to prevent unnecessary changes to project objectives C. Identifying unnecessary project constraints D. Helping to put the project management plan together

40. You have created the project charter, but could not get it approved. Your manager and his boss have asked that the project begins immediately. Which of the following is the BEST thing to do? A. Set up an integrated change control process B. Show your manager the impact of proceeding without approval C. Focus on completing projects that have signed project charters D. Start work on only the critical path activities

41. You are managing a project with a total budget of $450,000. According to the schedule, your team should have completed 45% of the work by now. But at the latest status meeting, the team only reported that 40% of the work has actually been completed. The team has spent $165,000 so far on the project. How would you best describe this project? A. The project is ahead of schedule and within its budget. B. The project is behind schedule and within its budget. C. The project is ahead of schedule and over its budget. D. The project is behind schedule and over its budget.

47. The most important role of the project sponsor is to: A. Manage and resolve conflicts between the team and upper management B. Provide and protect the project's financial resources C. Provide and project the project's human resources D. Balance the project's constraints regarding time, scope, and cost.

48. You have been asked to select between three projects. Project A has a net present value of $54,750 and will take six months to complete. Project B has a net present value of $85,100 and will take two years to complete. Project C has a net present value or $15,000 and a benefit-cost ratio of 5:2. Which project should you choose? A. Project A B. Project B C. Project C D. There is not enough information to decide.

5. During what part of the project management process is the project scope statement created? A. Initiating B. Planning C. Executing D. Monitoring and controlling

53. A project manager must publish a project schedule. Activities, start/end times, and resources are identified. What should the project manager do NEXT? A. Distribute the project schedule according to the communications management plan. B. Confirm availability of resources C. Refine the project management plan to reflect more accurate costing information. D. Publish a bar chart illustrating the timeline

55. You are a project manager leading a cross-functional project team in a weak matrix environment. None of your project team members report to you functionally ad you do no have the ability to directly reward their performance. The project is difficult, involving tight date constraints and challenging quality standards. Which of the following types of project management power will likely be the MOST effective in this circumstance? A. Referent B. Expert C. Penalty D. Formal

56. A project manager has just found out that a major subcontractor for her project is consistently late delivering work. The project team member responsible for this part of the project does not get along with the subcontractor. To resolve the problem, the project manager says, "You will have to give up something to solve this problem." What conflict resolution method is she using? A. Confrontation B. Compromise C. Smoothing D. Communicating

59. Work on a project is ongoing when the project manager overhears two workers arguing over what a set of instructions mean. The project manager investigates and discovers that the instructions for the construction of concrete footings currently being poured were poorly translated between the different languages in use on the project. Which of the following is the BEST thing for the project manager to do FIRST? A. Get the instructions translated by a more experienced party B. Look for quality impacts of the poor translation of the instructions for the footings. C. Bring the issue to the attention of the team and ask them to look for other translation problems. D. Inform the sponsor of the problem in the next project report.

6. A project team member is talking to another team member and complaining that many people are asking him to do things. If he works in a functional organization, who has the power to give directions to the team member? A. The project manager B. The functional manager C. The team D. Tight matrix

6. All of the following are outputs of the Estimate Costs process EXCEPT: A. An understanding of the cost risk in the work that has been estimated B. The prevention of inappropriate changes from being induded in the cost baseline C. An indication of the range of possible costs for the project D. Documentation of any assumptions made during the Estimate Costs process

6. The MOST common causes of conflict on a project are schedules, project priorities, and: A. Personality B. Resources C. Cost D. Management

7. A work authorization system can be used to: A. Manage who does each activity B. Manage what time and in what sequence work is done C. Manage when each activity is done D. Manage who does each activity and when it is done

7. In order to properly complete the Create WBS process, you would document the WBS dictionary in which of the following ways? A. Use the organizational breakdown structure and the WBS together and present this scope baseline to stakeholders. B. Record the code of account identifier, responsible organization and milestone schedule in the WBS dictionary for each component of the WBS. C. Elaborate the WBS to the point where the new machine specifications are clear and highly detailed. D. Record the approved change requests as one of the outputs of this process.

7. Which of the following is the BEST project management tool to use to determine the longest time the project will take? A. WBS B. Network diagram C. Bar chart D. Project charter

8. All the following are examples of Perform Quality Control EXCEPT: A. Inspection B. Cost of quality C. Pareto chart D. Fishbone diagram

8. Cost performance measurement is BEST done through which of the following? A. Asking for a percent complete from each team member and reporting that in the monthly progress report B. Calculating earned value and using the indexes and other calculations to report past performance and forecast future performance C. Using the 50/50 rule and making sure the life cyde cost is less than the project cost D. Focusing on the amount expended last month and what will be expended the following month

9. The WBS and WBS dictionary are completed. The project team has begun working on identifying risks. The sponsor contacts the project manager, requesting that the responsibility assignment matrix be issued. The project has a budget of $100,000 and is taking place in three countries using 14 human resources. There is little risk expected for the project, and the project manager has managed many projects similar to this one. What is the NEXT thing to do? A. Understand the experience of the sponsor on similar projects B. Create an activity list C. Make sure the project scope is defined D. Complete risk management and issue the responsibility assignment matrix

9. When a project manager is engaged in negotiations, nonverbal communication skills are of: A. Little importance B. Major importance C. Importance only when cost and schedule objectives are involved D. Importance only to ensure you win the negotiation

A conflict management technique that involves incorporating viewpoints from everyone is? a) Smoothing b) Collaborating c) Recognizing d) Withdrawal

A control chart is being used to control a manufacturing process. As part of the control a sample of five years is taken from the manufacturing process each hour of operation. Each of the five parts is measured, and the dimension is recorded on the work sheet. The average of the five parts is plotted on the control chart. This is called which of the following values? a. X b. X bar c. Sample average d. Control average

A dummy activity has: a) Infinite duration b) Zero duration c) No importance d) All of the above

A friend of yours approaches you seeking advice.She indicates she has offers from two organizations.Her role in one of the organization is that of a project Co-ordinator while in the other organization her role is that of a Project expediter.She is not quite clear of the difference between the two roles and seeks your advice.Which of the following statement is true ? A. There is really no difference between the two B. Project Expediter has no authority and cannot take decisions.Project co-ordinator has some authority and decision making authority. C. Project co-ordinator has no authority and cannot take decisions.Project Expediter has some authority and decision making authority. D. Project expediters are found in projectized organizations and Project co-ordinators are found in Functional organizations

A new project has begun. The project charter has been written and the project manager has been assigned. The project manager is preparing the work breakdown structure for the project. The WBS is typically used for: a. Explaining the scope of the project relevant to the client b. The basis for organizing and defining the total scope of the project c. Showing the resource conflicts that exist in the project d. The logical relationship between tasks in the project

A process with lack of consistency and predictability is called: A. in control B. out of control C. bad quality D. quality noise

A production process has been defined as part of an industrial equipment manufacturing project. The process is intended to produce steel bolts with a length of 20 cm. The control limits are 19.955cm and 20.045cm. The measurements made at the end of the process yielded the following results: 20.033cm, 19.982cm, 19,995cm, 20.006cm, 19.970cm, 19.968cm, 19.963cm, 19.958cm, 19.962cm, 19.979cm, 19.959cm. What should be done? The process is under control. It should not be adjusted. A special cause should be investigated, the process should be adjusted. The control limits should be adjusted. The measuring equipment should be recalibrated.

A project is ahead of schedule when A. CPI > 1 B. SPI > 1 C. CPI and SPI > 1 D. SPI less than 1

A project is reporting a negative Cost Variance - what does this mean ? A. The project is under Budget B. The project is over Budget C. The project is running as per Budget D. None of the above

A project management team is evaluating the causes that might contribute to unsatisfactory performance and quality. Which of the following statements is not true? Normal process variation is attributable to random causes and sometimes also called "white noise". Special causes are easier to predict and handle than random causes (also called common causes). Special causes are unusual events which are difficult to foresee and often produce outliers. A process can be optimized to limit the bandwidth of variations due to random causes.

A project management team wants to procure some customized products which are available in identical grade and quality from many vendors. What should be included in the procurement package to ensure that their offers will be comparable? A statement of work describing the needs of the project in sufficient detail to enable vendors to make suitable proposals A statement of work specifying attributes and metrics of the requested deliverables in detail to allow vendors submission of bids The approved project scope statement, the WBS which should be broken down to work package level and the WBS dictionary The risk management plan and the reports from those risk management reviews which have been made so far

A project manager has one member of the project team working on a critical problem. The person working on the problem verbally communicates to the manager that this correction to the problem will probably cost $1,000. Which form of communication should the project manager use to respond to the team member? a. Written b. Oral c. Form letter d. Formal

A project manager is assigned to a project early in the project lifecycle. One of the things that must be done is to do a justification for the project. Since very little information is known about the project, the estimates are considered to be rough estimates. The following table is the project manager's estimate of the cash flow that will take place over the next five years. End of Year Cash Flow In Cash Flow Out 1 0 500,000 2 300,000 90,000 3 400,000 100,000 4 100,000 175,000 5 50,000 35,000 If the net present value for each of the cash flows were calculated at a 10% interest rate, the net present value cash flow at the end of five years would be: a. Greater than the total cash flow without the net present value applied b. Less than the total cash flow without the net present value applied c. The same as the total cash flow without the net present value applied d. Unable to be calculated with the information supplied

A project manager is managing a project that has reached the end of planning phase. The work scope has been agreed to and definitive cost estimates have been completed for the project. The total estimated cost of the project is $100,000. It is reasonable to expect that the project will not cost over which of the following value? a. $100,000 b. $110,000 c. $125,000 d. $175,000

A project manager is managing a project where there will be a number of persons working together. She wants to enhance the ability of the team to work together and perform as a team. One of the things that she can do to maximize the ability of the team to do this is: a. Cohabitation b. Co-location c. Staffing plan d. Work breakdown structure

A project manager is reviewing the work breakdown structure for her project. The WBS of the project represents: a. All the tangible items that must be delivered to the client b. All the work that must be completed for the project c. The work that must be performed by the project team d. All the activities of the project

An automotive oil change station was receiving complaints that service took too long. A coffee machine and television were installed in the waiting room and the complaints went down. This is an example of: a. Smith-Carlisle method b. Creative problem solving c. Analytical problem solving d. Decision analysis

A project manager is using the earned value reporting method to manage his project. Thefollowing table shows the data collected to date. The plan is for the project to be complete aftereight weeks. The earned value report shows data collected for the first four weeks of the project. The figure shown in the table are cumulative. Week PV AC EV 1 1,000 1,000 1,000 2 3,000 2,000 2,500 3 5,000 5,000 6,000 4 7,000 9,000 7,000 5 13,000 6 17,000 7 19,000 8 20,000 During week 5 it is found that some of the work that was reported complete in week 2was considered unacceptable. It will require $500 to fix the problem and make this workacceptable. The work is scheduled to be done in week 6. No other work is reported to becomplete during week 5. What is the EV for week 5? a. 7,000 b. 6,500 c. 9,000 d. 5,000

A project manager made 3-point estimates on a critical path and found the following results: http://www.oliverlehmann.com/pmp-self-test/75-fre1.gif Assuming ±3 sigma precision level for each estimate, what is the standard deviation of the allover path? App. 4.2 days App. 5.2 days App. 6.2 days You can not derive the path standard deviation from the information given.

A project manager must make a narrative description of the project. This narrative description covers the items that will be supplied under the contract with the client. It is called: a. The project plan b. The statement of work c. The exception report d. The progress report

A project manager spent some days to create a multi-page document, which he called project charter. The document should have been issued by the project sponsor. The sponsor found the document outsized and asked for a condensed document. Which of the following is usually not an element of the project charter? The authority level of the project manager Detailed control account and work package descriptions The business need that the project was undertaken to address High-level risks

A project manager wants to make a trip to California by car. The project manager knows someone who has made this trip before. This person has a similar car to the one that the project manager has, and the person has kept good records on the money spent for fuel on the trip. The distance that the project manager will travel is 10% farther than the other person's trip. By multiplying the cost of fuel reported by the other person by 1.1, the project manager is performing what kind of estimate? a. Definitive b. Analogous c. Parametric d. Quantitative

A project team evaluates risk in the project. As an outcome there are some positive and negative risks that are identified and evaluated. To evaluate the worst case for the project the project team should evaluate and summarize: a. All of the risks affecting the project b. Only the negative risks c. The negative risks minus the positive risks d. The positive risks minus the negative risks

A project you are managing is about to be completed. But there is a minor defect in the work produced by the contractor. You should: a) Neglect the defect if it is trivial b) Ask the contractor to fix according to SOW c) Submit a change request d) None of the above

A software development project has been awarded to one of the many vendors.Your company and the vendor have agreed to build this project using the Waterfall Methodology. You decide to check with the progress regarding when development will start. The Vendor informs you that the actual Development can only start after completion of the Design.Which type of relationship best describes the dependency between Design and actual Development ? A. Finish-to-Finish B. Finish-to-Start C. Start-to-Start D. Start-to-Finish

A task was scheduled to use two persons, full time, and take two weeks to complete.Instead, the project manager was only able to assign one person to this task. At the endof two weeks, the person assigned to the task was 75% complete. What is the costperformance index? a. 0.75 b. 1.5 c. 1.33 d. .5

A temporary endeavor undertaken to create a new product or service is called a: a. New product development b. Project c. Program d. Enterprise

A tool/rechnique used in the Develop Human Resource plan process is: a) Political factors b) Organization chart c) Personnel policies d) Interpersonal factors

According to the ideas behind modern quality management, quality improvements should be made: a. In large steps through detailed study of problems and then implemented as comprehensive solutions when they are funded b. In small incremental steps c. By assignment of permanent quality improvement teams d. By hiring ISO certification consultants to point out quality deficient areas

Activity 1 has a duration of 20 days, activity 2 of 10 days, activity 3 of 5 days and activity 4 of 6 days. http://www.oliverlehmann.com/pmp-self-test/pmp-ex1.gif What is the minimum total duration between the milestones A and B? 36 days 37 days 39 days 42 days

Actual cost=$1000, Budget at completion=$800, cost performance index=0.5, Earned value= $600, the variance can occur again. The estimate at completion is: a) $1000 b) $1400 c) $800 d) None of the above

Actual cost=$1000, Budget at completion=$800, cost performance index=0.5, Earned value= $600, the variance will not occur again. The estimate at completion is: a) $1000 b) $1200 c) $800 d) None of the above

Administrative closure is an output of: a) Project Administration process b) Close Project process c) Monitor project process d) Risk management process

An output of the process Estimate activity resources is a document called "activity resource requirements". It identifies the types and quantities of resources... ...while the term resources is limited to equipment and materials. ...required for each activity in a work package. ...while the term resources is limited to human resources. ...to be obtained solely from the performing organization.

Applying planned, systematic quality activities to ensure that proejct employs all processes needed to meet requirement is: a) Quality planning b) Quality assurance c) Quality control d) Quality management

Appreciating a team member's good work in front of the team results in: a) Jealousy among other team members and should be avoided b) Encouragement for the team member and motivation for other team members c) Shouldn't be done as it shows preference d) None of the above

Approved corrective action is an input to A: Verify scope B. Direct and manage project execution C. Develop Project charter D. Develop Schedules

As a PM, you have identified some low priority risks. You should: a) Neglect them as they will mostly not occur b) Add them to a watch list and add to the risk register c) Plan detailed response plans d) None of the above

As a PM, you manage multiple projects. One of your projects is over budget while the other is under budget. You decide to transfer money from the latter to the former and report both projects as within budget. This is against the PMI code of ethics and is called: a) Unethical management b) Budget tampering c) Fraudulent reporting d) Cost leveling

As a project manager of a project , you have just completed Schedule network diagram. Which of the following time management activities have you completed? A. Estimate Activity Resources B. Sequence Activities C. Estimate Activity Durations D. Develop Schedule

As the manager of the production department where electrical circuits are being made you observe the inspection station where the completed printed circuit assemblies are being inspected. In this operation the inspector takes the printed circuit assembly and puts it into a fixture. The fixture is part of the testing machine that has three digital readouts. The inspector records the readings on the three digital readouts on his inspection report. This is an example of: a. Attribute inspection b. Variable inspection c. Sampling inspection d. Process control

As the project manager of an important project, you learnt many helpful tools and tips. What should you do? a) Keep them to yourself b) Archive your learning in the project folder and share with other PMs c) Sign a non-disclosure agreement d) None of the above

Change control board is: a) Board of directors b) Group of stakeholders, team leads, executives who decide on which changes to accept/reject c) Team of project managers d) None of the above

Choosing a part of a population of interest for inspection is: a) Scatter diagram b) Statistical sampling c) Inspection d) Defect repair

Decomposing the major deliverables into smaller, more manageable components to provide better control is called: a. Scope planning b. Scope definition c. Scope baselining d. Scope verification

Email communication is: a) Formal style, written b) Informal style, written c) Both a and b d) Neither a nor b

Examine the statement-"A detailed risk response plan should be prepared no matter how huge or trivial the risk is, irrespective of whether the effort is cost-effective or not, as this is the process." This statement is: a) Always true b) Always false c) Sometimes true d) Sometimes false

Five tasks are scheduled to be completed in sequence. Each task has a finish-startrelationship with the next task. Each has one day of total float. As of today, task one andtwo have been completed on schedule. How many days of float remain in the scheduleof these tasks? a. Two b. One c. Zero d. Four

Given a project which reports a CPI less than 1 - you have asked one of your managers to generate the TCPI - what formula should the project manager use in this case ? A. ( BAC - EV ) / ( BAC - AC ) B. ( BAC - EV ) / ( EAC - AC ) C. EV / AC D. EV / PV

If CPI=1.3, SPI=.8, what's the status of the project? a) Over budget and behind schedule b) Under budget and behind schedule c) Under budget and ahead of schedule d) Over budget and ahead of schedule

If the Benefit cost ratio is > 1, then: a) Costs are greater than benefits b) Benefits are greater than costs c) Cannot be determined d) Depends on other factors

If you are creating a single document to guide project execution, monitoring and control and closure, you are creating: A. The execution plan B. The project management plan C. The integration plan D. The project framework

In a communication model, the method used to convey the message is: a) Email b) Medium c) Language d) Decoding

In a large organization a project expediter is being used to manage a project for an important client. The position of project expediter would be found in what kind of an organization? a. Strong matrix b. Weak matrix c. Functional d. Projectized

In a time-materials contract, the risk: a) lies more with the vendor b) lies more with the buyer c) is the same for vendor and buyer d) Can't say

In order to determine the details of the work to be performed in work packages - which of the following can be used ? A. WBS B. WBS Dictionary C. Control Account D. Work Packages

In probability theory, what is the probability that if you roll two dice (cubes with consecutive numbers 1 to 6 on each of the six faces) you will have at least one 6? a. 1/3 b. 11/36 c. 1/36 d. 1/6

In the Monte Carlo technique, what is the critically index? a. The number of days the project will be late divided by the project duration b. The percent of time a given activity will be on the critical path c. The percent of time an activity will be late d. The sum of the duration of the critical path activities divided by the project expected value for duration

One of your project managers reports that her project has hit a roadblock.You are surprised since just the week before on reviewing the project everything seemed to be on track.She explains that a team member has identified a problem which was never envisioned in the risk identification process.Based on the analysis the impact would be to the cost to rectify the issue.What would be the best course of action? A. Add this risk with its impact and probability to the Risk register. B. Use the Management reserve to correct the issue C. Use the Contingency reserve to correct the issue D. Schedule a meeting with stakeholders and explain the problem

One of your team members' A's father was sick when you were in the planning stage of your project. A had informed you that he might have to leave to visit his father if the situation arose. You had planned for this and spoke to the functional manager of your group to provide a back-up resource, B to be used if necessary. Now, A has left to see his father and B is filling in for him. But B is taking more than expected time to get up to speed and this impacts project cost and schedule. This is an example of a: a) Residual risk b) Secondary risk c) Contingency plan d) None of the above

Payback period is the time it takes to get back money invested in a project. Hence: a) The longer the payback period, the better it is for the project b) The shorter the payback period, the better it is for the project c) Not enough information to decide d) Depends on the present value of money invested

Positive risks are also called: a) Good risks b) Opportunities c) Advantages d) Project plusses

Power that a PM has on the basis of the special skills he possesses is: a) Referent b) Expert c) Reward d) Penalty

Project charter i) Includes preliminary project budget at summary level ii) Is created during the Develop Project Charter process iii) Includes a milestone-level schedule iv) Includes high level project requirements a) None of the above b) All of the above c) a, b d) a, b, c

Project charter is a) An output of Scope planning b) Input to scope planning c) Created after preliminary project scope statement d) All of the above

Project charter is created based on: i) Business need ii) Customer request iii) Market force iv) Project manager's requirements a) All of the above b) i, ii, iii c) i, ii d) ii only

Project scope statement is the output of: a) Scope planning b) Scope definition c) Both a and b d) None of the above

Purchasing insurance is a form of ______ risk: a) Avoiding b) Transferring c) Mitigating d) Working around

Residual risk is a risk: a) Found in reserve analysis b) That remains after all risk responses have been implemented c) That will be eliminated after applying the appropriate risk response d) None of the above

Schedules are used in many ways. In a project to build a bridge the project manager wants to use a tool that will show the scheduled activities in such a way that it is easy to see when each activity starts and finishes and which activities are taking place at the same time. Which tool should be used? a. PERT chart b. Gantt chart c. Precedence diagram d. GERT chart

Scope planning takes place: a) After requirements are gathered b) Early in the project c) After scope is finalized d) None of the above

Start dates in the following network logic diagram are defined as early morning, finish dates are evening. If tasks are scheduled to begin at early start date, what is true? http://www.oliverlehmann.com/pmp-self-test/pmp-ex2.gif Activity B has a free float of 10 d. Activity B has a total float of 10 d. Activity A has a free float of 10 d. Activity A has a total float of 10 d.

Statements such as "It's never been done before: or "It will cost a fortune" are examples of: a. Feedback b. Communication blockers c. Conflict generators d. Forcing

The Japanese developed a method of modern quality management that relies on continuing small improvements involving everyone from the top management to the lowest level worker in the organization. This is called: a. Kamban b. Kaizen c. PDCA d. Deming cycle

The Project Management Institute decided to hold its annual meeting in New Orleans, Louisiana. The conference represents a substantial amount of PMI's operating budget for the year. PMI identified a risk of hurricanes during the month of September, when the conference was to be held. PMI decided to purchase convention insurance to offset the loss of convention revenue if a hurricane caused cancellation of the conference. This is a risk management strategy called: a. Avoidance b. Deflection or transference c. Acceptance d. Mitigation

The calculation of the EAC assumes that: a. The schedule performance index will remain the same for the remaining part of theproject b. The cost performance index will remain the same for the remaining part of the project c. The BAC will be different by the end of the project d. The EAC will continuously increase for the remaining portion of the project

The contingency budget will: a. Reduce the probability of scope changes b. Reduce the probability of cost overruns c. Increase the probability of a cost overruns d. Increase the probability of scope changes

The coordinated undertaking of interrelated activities directed toward a specific goal that has finite period of performance is a: a. Project charter b. Project c. Set of project objectives d. Program

The cost of a contractor is $25 per hour. Two contractors working for 10 hours will cost $500. This is an example of: a) Analogous estimating b) Parametric estimating c) Three-point estimating d) Bottom-up estimating

The key difference between Work performance data and Work performance Measurement is : A. There are no differences - both are the same B. Work performance data is the 'as of now' status of deliverables while Work performance measurement is a comparison between planned Vs Actuals C. Work performance measurement is the 'as of now' status of deliverables while Work performance data is a comparison between planned Vs Actuals D. Work performance data are the planned objectives

The only output of the Identify Risks process is: a) Risk analysis b) Risk register c) Risk monitor d) Risk response plan

The project manager is considering contracting some of the work of the project to a service bureau. The service bureau has been used in the past by this project manager. The manager has several choices of contracts that can be used to subcontract this work. Which of the following is not a type of contract that the project manager might choose? a. Firm fixed price b. Make or buy c. Cost plus incentive fee d. Unit price

The project manager of a new project wants to get things started in a positive way with the project team. The project manager wants the team members to get to know one another, to introduce the project team and the project manager to one another, to discuss the objectives and goals of the project, and to identify some of the potential problem areas. This meeting is called a: a. Project team meeting b. Project kick-off meeting c. Goal setting meeting d. Introduction meeting

To facilitate,measure and control Quality - you have been asked to use the seven basic quality tools - also known as 7QC tools - which ones would they be ? A. Cause and effect diagrams , Flowcharts , Checksheets , Pareto diagrams , Histograms , Control Charts, Sequence Diagrams B. Cause and effect diagrams , Flowcharts , Checksheets , Pareto diagrams , Histograms , Control Charts, Scatter Diagrams C. Activity diagrams , Flowcharts , Checksheets , Pareto diagrams , Histograms , Control Charts, Sequence Diagrams D. Cause and effect diagrams , Monte Carlo analysis , Checksheets , Pareto diagrams , Histograms , Control Charts, Scatter Diagrams

To motivate your team, you decided to reward a team member who performed well. This hurt cohesion in the team. You should: a) Reset award criteria b) Modify reward strategy to be win-win for the team c) Award only two people d) Declare that there will be no rewards going forward

What are the major advantages of the functional type of organization? a. Single point of contact for the customer b. Stable organizational structure c. Project orientation d. Multifunctional teams are easy to form

What characteristic best describes the cost baseline? a. Total budget for the project b. Time-phased budget for the project c. Total budget for the project including the contingency budget d. Total budget for the project including the contingency budget and the management reserve

What factors need to be known in order to be able to calculate the ETC? a. Budget at completion, actual cost, and planned value b. Budget at completion, earned value, and actual cost c. Estimate at completion and planned value d. Estimate at completion and actual cost

What is a constructive change? A change request that helps improving the project and its product, service or result and is discussed generally in a friendly style. A direction by the buyer or an action taken by the seller that the other party considers an undocumented change to the contract. A field change or ad-hoc change mandated by the project customer in a public construction project. A change request which will lead to the re-construction of an older version of the project performance baseline by the contractor.

What is a trigger in project risk management? An expected situation causing an unidentified risk to occur A warning sign that a previously identified risk might be occurring or has occurred An unexpected situation causing an identified risk to occur An unexpected situation causing an unidentified risk to occur

What is true for prototypes? Prototyping causes significant costs and should be avoided wherever possible. They are tangible and allow for early feedback on requirements by stakeholders. Prototypes are mostly developed toward the end of a design or build phase. Prototypes increase the risk of misunderstandings between developers and users.

When an individual's lower level needs are met, the next level's needs are his motivation. This forms the basis of: a) Theory Y b) Maslow's hierarchy c) Theory X d) None of the above

When changes are approved and made to the project, they should be: A. Tracked against the project baseline B. Incorporated into the project baseline C. Included as an addendum to the project plan D. Approved by someone other than the project manager

When estimating time for activities, a PM should: a) Use random guessing and estimate for all activities as there will be changes anyways b) Involve people who will be doing the work to get estimates c) Estimate for what the cost will allow and not include buffers d) None of the above

When there are multiple critical paths in a project: a) The risk is less as it is divided between the paths b) The risk is more as the risk of delay is more c) Risk depends on how the critical path is calculated d) There is no risk as the paths cancel it out

Which is normally not regarded as an element of cost of quality? Prevention costs Maintenance cost Appraisal costs Failure costs

Which of the following becomes increasingly important in a virtual team environment? Requirements engineering Communication planning Formal procurements closure Network diagramming

Which of the following choices would be an acceptable cause for "rebaselining" a $10 million project? a. The monthly consumer price index on some of the commodities used on the project has been identified as having gone up by 1.6%, an increase of 46% over the 1.1% that had been budgeted b. The client has authorized a $10,000 addition to the scope of the project c. The contractor's company has instituted a quality program on which it has pledged to spend $1 million during the next year d. The productivity in the drafting department has been shown to be lower than anticipated, which has resulted in 1,000 additional hours, a 78% increase over what was budgeted

Which of the following is NOT part of the Control Quality process? A. fishbone diagram B. Quality audits C. Pareto Diagram D. Histogram

Which of the following is the example of a conflict of interest? a. You are the fourth cousin of a vendor supplying parts to a project in your company b. You are the owner of a company that is supplying parts to a project that you are managing c. You receive a gift from a supplier of parts for your project d. A supplier tells you sensitive information, in confidence, that allows you to select another supplier for your project

Which of the following statement is NOT true regarding starting a project without a charter ? A. There is a risk of constant change without a formal approved charter B. There is no risk of greater number of changes and disruption without a project charter. C. Managing expectations of different stakeholders can be an increased challenge without a formal approved charter D. The project manager will be undermined since the project manager would lack formal authority.

Which of the following statement(s) on whistleblowing is/are not true? It is a term used to define an employee's decision to disclose information on unethical, immoral or illegal actions at work to an authority figure. An employee should always discuss the matter with people external to the company before following the "chain of command" and discuss it with the immediate superior. The consequences of whistleblowing are often extreme and might include being branded as an owner of bad judgment, layoff, civil action and imprisonment. Carefully performed whistleblowing can lead to the end of unethical business practices. a b b, c c, d

Which of the following statements describes best the relationship between project phases and the project life cycle? The project life cycle includes the time when the project is performed and the expected product lifespan after that. In project management, the sequence of project phases and phase gates is often referred to as project life cycle. The project life cycle is regarded as a sequence of project activities while phases are defined to control overlapping activities. The project life cycle describes how iterations of project management processes are used when a project schedule is developed.

Which should be included in a requirements management plan? The document should trace requirements to project scope / WBS deliverables. It should describe how requirements activities will be planned, tracked, and reported. It should trace high-level requirements to more detailed requirements. It should trace requirements to business needs, opportunities, goals, and objectives.

Which statement describes best the meaning of the term cost baseline? A cost baseline is always created by translating time-phased cost information into cost data on activity or work-package level. A cost baseline is an approved time-phased budget that will be used to measure and monitor cost performance on the project. Data to draw a cost baseline can be easily generated and updated as necessary from information related to actual project cost. A cost baseline is usually displayed in the form of an inverse S-curve drawn from the beginning of the project until data date.

Which statement describes best why you should document assumptions? Assumptions might prove to be wrong. Knowing which assumptions were incorrect allows baseline adjustments in case of project crisis. Assumption analysis is a valuable tool and technique to explore the validity of assumptions during risk identification. Assumptions limit the project management team's options for decision making because they can not be controlled by the team. In case of schedule or budget overruns, the documentation of assumptions supports a clear assignment of responsibility.

Which statement on conflicts is true? Conflict resolution should focus on people, not issues. Conflict is natural and forces a search for alternatives. Conflict should always be handled in private and not in the team. Too much openness is a common cause of conflict.

Which type of relationship is often used in Precedence Diagramming Method ( PDM ) ? A. Finish-to-Finish B. Finish-to-Start C. Start-to-Start D. Start-to-Finish

With which of the following objectives are the techniques "Brainstorming and lateral thinking" used in the scope definition process? A. Create WBS B. Alternatives identification C. Expert judgement D. Stakeholder analysis

You and your team are planning out the work to be done.You break up the work into discrete workpackages.To ensure that each work package has all the necessary details - you and your team decide to write down detailed information for each work package such as Statement of work , details of the work package and who will be the responsible individual for the work package.Where would you store this information in ? A. Approved Project Scope Statement B. WBS Dictionary C. WBS D. Project Management Plan

You are a project manager for a project. While reviewing the cost estimates for the project, you notice that one of the cost estimates for an element in the WBS is 20% higher than the previous project for a very similar work. What should you do next? A. Accept the estimate. B. Ask the person responsible about the difference. C. Ignore it. D. Reduce the estimate.

You are assigned as the project manager to a project which had a one-time cost variance in the past caused by unexpected rework which has meanwhile been finished. You perform earned value analysis and get the following results: EV: 250,000; PV: 200,000; AC 275,000 BAC is 500,000. What is right? EAC = 550,000 EAC = 525,000 EAC = 500,000 EAC = 425,000

You are in a very happy state today as you have completed all the deliverables.This was a complex project involving a lot of challenges - but with good management and a motivated team things have been completed successfully.What should you do next as a project manager ? A. Perform Quality Control B. Update lessons learned C. Verify scope D. Disband the team

You are in charge of a project for the electrical layout of a 5 star hotel.You see this as a very simple project as you and your team have a lot of experience excuting similar such projects.As a result your organization has a wealth of Organizational Process assets.You have worked out the exact details of the work involved and have a very detailed WBS with granular level activities defined.You decide to employ the services of a contractor for laying out of the cable trays.What kind of a contract would be the best choice ? A. Cost-reimbursable contract B. Fixed-price contract C. T and M contract D. None of the above

You are in charge of a project that is running behind schedule.Your lead architect approaches you and indicates that should he introduce a change - the project could possibly catch up on lost time.What should be the FIRST thing you should do? A. Its a great suggestion which can bring the project back on schedule - so go ahead and implement it. B. Ascertain the impact of the change to your cost and scope and then write a change request and get a formal approval C. Write a change request and get a formal approval before making any changes D. Flatly refuse to make any changes

You are in charge of a software project and you are almost 40% complete.The project stakeholders want a [performance report to date.You had planned to use Earned Value Management methodology.You come up with the following numbers: EV = 300 AC = 100 PV = 150 BAC = 600 ETC 300 You and your team are very confident of continuing at the same rate as till now . The project has not faced any major issues and you and your team's confidence level is high that the project would complete without any hiccups. Based on this information what would be the EAC for the project ? A. 400 B. 200 C. 400 D. 106

You are in charge of managing a software development project which is related to simulations for driving racing cars.In one of your team meetings - it has been reported that a lot of issues have been reported in the air tunnel modelling module.On deeper analysis - it is found that many of the issues could have been prevented had a simple code review checklist been used.You decide to mandate usage of the code review checklist for all subsequent deliveries to ensure other deliveries are less issue prone. This is a good example of : A. Corrective Action B. Preventive Action C. Defect Repair D. Quality Control

You are managing a project in a foreign country. In this country there is a normalpractice for business people to exchange gifts when very large contracts, such as the one you are working on, are signed. The gift is of a greater value than your company's policy for gift exchange will allow. You have given a gift of similar value to the customer'srepresentative already. What should you do? a. Take the gift b. Contact your company's management and seek for assistance c. Refuse the gift graciously, explaining your company's policy d. Ask the customer's representative to give the gift to your manager.

You are meeting with a new Project Manager who has taken over a project that is in the middle of executing. The previous project manager has left the company and the new project manager is upset that the change reports are streaming in from numerous sources including his boss, the customer and various stakeholders. The project manager is not even aware of how to process all of these incoming change requests. Where would you refer him? A. Project Scope Statement B. Project Management Plan C. The previous project manager D. Project Charter

You are performing a project management audit in your company and find that most of the project plans are neither consistent nor up-to-date. Which of the following statements is not true? Projects should never be executed without a valid, updated and working project management plan. The consistency of the project management plan is secondary because it is only the results that matter. A great deal of effort is required to develop and update a project plan, but the benefits include less pressure on all stakeholders and a resulting product that will satisfy the requirements. Poor planning and insufficient updating of project management plans are common reasons for cost and time overruns.

You are responsible for a project with high risks particularly during the early phases - your sponsor has asked for performance reports on a monthly basis. At the end of the first month you report a CPI greater than 1 and also the SPI greater than 1. What would this mean ? A. The project is behind schedule and over budget B. The project is ahead of schedule and under budget C. The project is ahead of schedule but over budget D. The project is behind schedule but under budget

You are the project manager of a marketing project and need to purchase some equipment. The accounting department needs a unilateral contract from you. Accounting is referring to which of the following: A. Legal Binding Contract B. Purchase Order C. Statement of Work D. WBS

You can determine whether requirements have been met by using ___________ A. Quality Audits B. Inspection C. WBS D. Scope Statement

You have been asked to calculate the internal rate of return (IRR) of a project? What will you assess? The time period needed to pay back the investment from a project when future income is discounted. The inherent discount rate or investment yield rate produced by the project's deliverables over a pre-defined period of time. The rate of negative risk that can be accepted for a project without turning the expected net present value negative. The expected benefit from a project's deliverable calculated as a percentage of the original investment over a specified time period.

You have replaced a project manager on a project that is already in the execution phase.The project is behind schedule and you have been specifically brought in to ensure the project meets its schedule.You decide to review the schedule network diagram created by the earlier project manager and you realize that the project is 3 weeks behind schedule. After reviewing the activities and the network diagram you decide to Crash the schedule.So this means you A. Decrease the scope of the project after discussing with the sponsors B. Add additional resources to the activities on the Critical path C. Perform activities in Parallel to decrease the schedule D. Discuss with the sponsors and explain how it is not going to be possible to meet the schedule.

You have replaced an earlier project manager.The project is already in its third month of execution.You need to determine if the project is ahead or behind schedule.What would be the BEST source of this information ? A. Work performance data B. Work performance Measurement C. Project Management software D. Pareto Chart

Your company has been tasked with providing estimates for a road construction project. You have data available related to costs per square feet. You now need to provide an estimate of the cost of the project based on this data - what estimation technique is most applicable in such a scenario ? A. Top Down estimates B. Parametric Estimating technique C. Bottom Up Estimating D. Analogous Estimation

Your company policy allows accepting gifts from customers within certain limit. Your customer is giving you a gift which is beyond the limit of your company policy. You have given a gift to the customer's representative already which has similar in value. What should you do? A. Accept it and don't tell anyone. B. Contact your company's senior management and ask for assistance. C. Ask your customer about company policy. D. Refuse it.

25. You are a project manager who was just assigned to take over a project from another project manager who is leaving the company. The previous project manager tells you that the project is on schedule, but only because he has constantly pushed the team to perform. What is the FIRST thing you should do as the new project manager? A. Check risk status B. Check cost performance C. Determine a management strategy D. Tell the team your objectives

Your friend who works as a project manager in a pharmaceutical company meets you over dinner.You see a drastic change in his temperament as compared to when you last met him.He seems dejected and complains that in his present organization - as a project manager - he has almost no authority and hardly any decision making ability.What kind of an organizational structure does your friend work in ? A. A Product organization B. A Functional Organizational Structure C. A Strong Matrix Organizational Structure D. A Projectized Organizational Structure

Your project is in a critical phase.You notice one of the team members comes in late into office and leaves early.This is clearly impacting delivery.You decide to discuss the details with the concerned team member to better understand the details.On discussion you find no specific reasons so you explain the necessity and criticality of the project expecting the team member improves.However next week your lead engineer reports about inadequate time being spent by the same person in office.What would be the best choice of communication in this case ? A. Informal and verbal B. Formal and written C. Informal and written D. Formal and verbal

Your project uses a vendor who has completed 50% of the contracted work. You are unsure of how much to pay the vendor. You should refer to the: a) Request for proposal b) Contract c) Response to bid d) Statement of work

Your vendor has confirmed in writing that he will not be able to provide the products contracted to him, in the time mentioned in the contract. You can terminate the contract and sue for damages. This is a type of: a) Minor breach b) Anticipatory breach c) Material breach d) Fundamental breach

________ is typically not referred to as a buffer type in critical chain project management. Resource buffer Free buffer Feeding buffer Project buffer

http://goo.gl/VVMxeK A schedule was developed for a project to install windows in an apartment building. The project is a rush job, and the contractor has agreed to schedule the work on a single shift basis but will work seven days per week until the job is done. The project is to begin on May 1. 42. What day in May will activity D have for its early finish date? a. May 13 b. May 6 c. May 7 d. May 5

http://goo.gl/VVMxeK A schedule was developed for a project to install windows in an apartment building. The project is a rush job, and the contractor has agreed to schedule the work on a single shift basis but will work seven days per week until the job is done. The project is to begin on May 1. How long is the project in days? a. Nineteen b. Twenty c. Twenty-one d. Eighteen

http://goo.gl/VVMxeK A schedule was developed for a project to install windows in an apartment building. The project is a rush job, and the contractor has agreed to schedule the work on a single shift basis but will work seven days per week until the job is done. The project is to begin on May 1. If there is a delay in activity F of six days, what is the effect on the project completion date? a. Increases one day b. No change to project completion date c. Increases two days d. Increases three days

http://goo.gl/vlgXcc In a project to install concrete sewer lines there is a lot of uncertainty as to how long the durations should be for the tasks involved. The project manager has determined that the team will use the PERT technique to evaluate the project's completion date. The diagram shows nine activities and the table shows the optimistic, pessimistic, and most likely estimates that the team has already made. It is desirable to make an estimate that has a greater than 95% chance of being correct. Which of the following ranges of time for the impletion of the project best describes this probability of being correct? a. 33.31 to 31.36 b. 34.28 to 30.39 c. 14.39 to 33.48 d. 35.25 to 29.42

http://goo.gl/vlgXcc In a project to install concrete sewer lines there is a lot of uncertainty as to how long the durations should be for the tasks involved. The project manager has determined that the team will use the PERT technique to evaluate the project's completion date. The diagram shows nine activities and the table shows the optimistic, pessimistic, and most likely estimates that the team has already made. What is the expected value of the duration for activity B? a. 5.6 b. 2.8 c. 3.0 d. 2.6

'Plan risk responses' process involves: a) Planning to decrease threats to the project b) Planning to benefit from possible opportunities c) Both of the above d) Only A

10. A schedule performance index (SPI) of 0.76 means: A. You are over budget B. You are ahead of schedule C. You are only progressing at 76 percent of the rate originally planned D. You are only progressing at 24 percent of the rate originally planned

10. When should the Verify Scope process be done? A. At the end of the project B. At the beginning of the project C. At the end of each phase of the project D. During the planning processes

11. The BEST time to assign a project manager to a project is during: A. Executing B. Closing C. Initiating D. Planning

26. The new software installation project is in progress. The project manager is working with the quality assurance department to improve everyone's confidence that the project will satisfy the quality standards. Which of the following MUST they have before they start this process? A. Quality problems B. Quality improvement C. Quality control measurements D. Rework

11. The project is in the planning process when three stakeholders come to the project manager asking for information on the company's new project management methodology. They want to know where it came from and why it is different from the way they currently manage projects. These stakeholders are also friends of the project manager, and the entire group has worked together for years. The project is using some new terms like "corrective action" that are making some stakeholders nervous, as they are unsure whether the way projects will be managed is going to change along with new terms. What should the project manager do? A. Advise the stakeholders that she will keep them in the communication loop for the project B. Supply a list of new terms and definitions C. Notify the project management office (PMO) D. Make sure she maintains her authority as the project manager even though the stakeholders are her friends

12. A project manager gets a call from a team member notifying him that there is a variance between the speed of a system on the project and the desired or planned speed. The project manager is surprised because that performance measurement was not identified in planning. If the project manager then evaluates whether the variance warrants a response, he is in what project management process? A. Initiating B. Executing C. Monitoring and controlling D. Closing

12. Double declining balance is a form of: A. Decelerated depreciation B. Straight line depreciation C. Accelerated depreciation D. Life cycle costing

12. During every project team meeting, the project manager asks each team member to describe the work he or she is doing, and the project manager assigns new activities to team members. The length of these meetings has increased because there are many different activities to assign. This could be happening for all the following reasons EXCEPT: A. Lack of a WBS B. Lack of a responsibility assignment matrix C. Lack of resource leveling D. Lack of team involvement in project planning

13. A team member notifies the project manager that the activities comprising a work package are no longer appropriate. It would be BEST for the project manager to be in what part of the project management process? A. Corrective action B. Integrated change control C. Monitoring and controlling D. Project closing

13. If project time and cost are not as important as the number of resources used each month, which of the following is the BEST thing to do? A. Perform a Monte Carlo analysis B. Fast track the project C. Perform resource leveling D. Analyze the life cycle costs

13. Which of the following is done during Verify scope? A. Verify product correctness B. Verify the WBS C. Inspection D. Performance measurement

13. You are a new project manager who has never managed a project before. You have been asked to plan a new project. It would be BEST in this situation to rely on ____ during planning in order to improve your chance of success. A, Your intuition and training B. Stakeholder analysis C. Historical information D. Configuration management

14. A cost baseline is an output of which cost management process? A. Estimate Activity Resources B. Estimate Costs C. Determine Budget D. Control Costs

14. A team member is not performing well on the project because she is inexperienced in system development work. There is no one else available who is better qualified to do the work. What is the BEST solution for the project manager? A. Consult with the functional manager to determine project completion incentives for the team member B. Obtain a new resource more skilled in development work C. Arrange for the team member to get training D. Allocate some of the project schedule reserve

14. During a team meeting, a team member asks about the measurements that will be used on the project to judge performance. The team member feels that some of the measures related to activities assigned to him are not valid measurements. The project is BEST considered in what part of the project management process? A. Closing B. Monitoring and controlling C. Executing D. Initiating

14. When should details about the product of the project be given? A. Before anything else happens in the project B. Before the project plan is put under version control C. As soon as possible in the project planning D. Whenever the sponsor requires it

14. When would a milestone chart be used instead of a bar chart? A. Project planning B. Reporting to team members C. Reporting to management D. Risk analysis

14. Which of the following BEST describes a project management plan? A. A printout from project management software B. A bar chart C. Risk, staffing, process improvement, and other management plans D. The project scope

15. All of the following result from quality audits EXCEPT: A. Determination of whether project activities comply with organizational policies B. Improved processes to increase productivity C. Creation of quality metrics D. Confirmation of the implementation of approved change requests

16. A control chart shows seven data points in a row on one side of the mean. What should be done? A. Perform a design of experiments B. Adjust the chart to reflect the new mean C. Find an assignable cause D. Nothing. This is the rule of seven and can be ignored

25. A project manager's scope management efforts are being audited. The cost performance index (CPI) on the project is 1.13, and the benefit cost ratio (BCR) is 1.2. The project scope was created by the team and stakeholders. Requirements on the project have been changing throughout the project. No matter what the project manager has tried to accomplish in managing the project, which of the following is he MOST likely to face in the future? A. Having to cut costs on the project and increase benefits B. Making sure the customer approved the project scope C. Not being able to measure completion of the product of the project D. Having to add resources to the project

17. The new project is exciting to both the project manager and the team. This is the project manager's first assignment as project manager. The team has the feeling that they will be able to complete work that has never been tried before. There are 29 people contributing to the product description, and the team consists of nine highly experienced experts in their field. Part of the way through planning, three highly technical team members are disagreeing about the scope of two of the deliverables. One is pointing to the draft WBS and saying that two additional work packages should be added. Another is saying that a particular work package should not even be done. The third team member agrees with both of them. How should the project manager BEST deal with the conflict? A. He should listen to the differences of opinion, determine the best choice, and implement that choice B. He should postpone further discussions, meet with each individual, and determine the best approach C. He should listen to the differences of opinions, encourage logical discussions, and facilitate an agreement D. He should help the team focus on agreeable aspects of their opinions and build unity by using relaxation techniques and common-focus team building

17. Which od the following is a benefit of creating a work breakdown structure? A. It provides authority for the Project Manager B. It allows the project budget to be determined C. It helps attain buy-in from the team doing the work D. It allows the project completion date to be determined

18. You are project manager in a product manufacturing organization. As the project moves towards completion, different material composition is considered for the deliverable. The is an example of which of the following? A. Change request B. Alternatives identification C. Quality assurance D. Verify scope

19. Who has the cost risk in a fixed price (FP) contract? A. The team B. The buyer C. The seller D. Management

2. A dependency requiring that design be completed before manufacturing can start is an example of a: A. Discretionary dependency B. External dependency C. Mandatory dependency D. Scope dependency

2. Estimate at completion (EAC) is a periodic evaluation of: A. The cost of work completed B. The value of work performed C. The anticipated total cost at project completion D. What it will cost to finish the job

2. The need for ___ is one of the major driving forces for communication in a project. A. Optimization B. Integrity C. Integration D. Differentiation

20. Operational work is different from project work in that it is: A. Unique B. Temporary C. On-going and repetitive D. A part of every project activity

20. The work on the first phase of your project has come to an end. What should you ensure is done BEFORE beginning the next phase? A. Verify that the resources are available for the next phase B. Check the project's progress compared to its baselines C. Confirm that the phase has reached its objectives, and have its deliverables formally accepted D. Recommend corrective action to bring the project results in line with project expectations

21. In which process group does the team measure and analyze the work being done on the project? A. Initiating B. Executing C. Monitoring and controlling D. Closing

21. You are in the middle of executing a major modification to an existing product when you learn that the resources promised at the beginning of the project are not available. The BEST thing to do is to: A. Show how the resources were originally promised to your project B. Replan the project without the resources C. Explain the impact if the promised resources are not made available D. Crash the project

22. The project team has created a plan for how they will implement the quality policy. It addresses the organizational structure, responsibilities, procedures, and other information about plans for quality. If this changes during the project, WHICH of the following plans will also change? A. Quality assurance B. Quality management C. Project management D. Quality control

23. You are a project manager for a major information systems project. Someone from the quality department comes to see you about beginning a quality audit of your project. The team, already under pressure to complete the project as soon as possible, objects to the audit. You should explain to the team that the purpose of a quality audit is: A. Part of an ISO 9000 investigation B. To check if the customer is following its quality process C. To identify inefficient and ineffective policies D. To check the accuracy of costs submitted by the team

24. A scope change has been suggested by one of the stakeholders on the project. After careful consideration and a lot of arguing, the change control board has decided to reject the change. What should the project manager do? A. Support the stakeholder by asking the board for the reason for the rejection B. Suggest to the stakeholder that the next change they request will be approved C. Record the change request and its result D. Advise the change control board to make sure they create approval processes before the next change is proposed

24. The seller tells you that your activities have resulted in an increase in their costs. You should: A. Recommend a change to the project costs B. Have a meeting with management to find out what to do C. Ask the seller for supporting information D. Deny any wrongdoing

24. You are in the middle of a major new facility construction project. The structural steel is in place and the heating conduits are going into place, when a senior manager informs you that he is worried that the project will not meet the quality standards. What should you do in this situation? A. Assure senior management that during the Plan Quality process it was determined that the project would meet the quality standards B. Analogously estimate future results C. Form a quality assurance team D. Check the results from the last quality management plan

27. It is the middle of the project when the project manager is informed by her scheduler that the project control limits are secure. That same morning she receives a note from a team member about a problem he is having. The note says, "This activity is driving me crazy and the manager of the accounting department won't help me until the activity's float is in jeopardy." In addition, the project manager has e-mails from a minor stakeholder and 14 e-mails from team members. While she is reading the e-mails, a team member walks into the project manager's office to tell her a corrective action was implemented by a team member from the project management office, but was not documented. What should the project manager do NEXT? A. Report the documentation violation to the project management ofice, evaluate the security of the control limits, and review the e-mailing rules in the communications management plan B. Clarify the reasoning behind documentation being a problem, get the accounting department to assist the team member, and respond to the minor stakeholder C. Add the implemented corrective action to the historical records, discuss the value of documentation at the next team meeting, and smooth the team member with the accounting department problem D. Find out who caused the problem with the accounting department, respond to the minor stakeholder before responding to the other e-mails, and review the process listed in the communications management plan for reporting concerns with the team member having the documentation problem

28. The WBS, estimates for each work package, and the network diagram are completed. Which of the following would be the NEXT thing for the project manager to do? A. Sequence the activities B. Verify that they have the correct scope C. Create a preliminary schedule and get the teams approval D. Complete risk management

28. Which of the following is CORRECT in regard to the Control Scope process? A. Effective scope definition can lead to a more complete project scope statement B. The Control Scope process must be done before scope planning C. The Scope Control process must be integrated with other control processes D. Controlling the schedule is the most effective way of controlling scope

29. A project is facing a major change to its project deliverables. If the project manager is involved in determining which quality standards are relevant to the change, the project manager must be involved in: A. Quality management B. Perform Quality Assurance C. Plan Quality D. Perform Quality Control

29. Which ofthe following BEST describes the Verify Scope process? A. It provides assurances that the deliverable meets the specifications, is an input to the project management plan, and is an output of Perform Quality Control B. It ensures that the deliverable is completed on time, ensures customer acceptance, and shows that the deliverable meets specifications C. It ensures customer acceptance, shows that the deliverable meets specifications, and provides a chance for differences of opinion to come to light D. It is an output of Perform Quality Control, occurs before Define Scope, and ensures customer acceptance

30. Which of the following BEST describes product analysis? A. Working with the customer to determine the product description B. Mathematically analyzing the quality desired for the project C. Gaining a better understanding of the product of the project in order to create the project scope statement D. Determining if the quality standard on the project can be met

31. During project executing, a project team member informs the project manager that a work package has not met the quality metric, and that she believes it is not possible to meet it. The project manager meets with all parties concerned to analyze the situation. Which part of the quality management process is the project manager involved in? A. Perform Quality Assurance B. Project Control C. Perform Quality Control D. Plan Quality

33. As the project manager, you are preparing your methods for quality management. You are looking for a method that can demonstrate the relationship between events and their resulting effects. You want to use a method to depict the events that cause a negative effect on quality. Which of the following is the BEST choice for accomplishing your objective? A. Histogram B. Pareto chart C. Ishikawa diagram D. Control chart

34. Project A has an internal rate of return (IRR) of 21 percent. Project B has an IRR of 7 percent. Project C has an IRR of 31 percent. Project D has an IRR of 19 percent. Which of these would be the BEST project? A. Project A B. Project B C. Project C D. Project D

37. Which of the following is a benefit of an analogous project estimate? A. The estimate will be closer to what the work will actually require B. It is based on a detailed understanding of what the work requires C. It gives the project team an understanding of management's expectations D. It helps the project manager determine if the project will meet the schedule

37. You provide a project cost estimate for the project to the project sponsor. He is unhappy with the estimate, because he thinks the price should be lower. He asks you to cut 15 percent off the project estimate. What should you do? A. Start the project and constantly look for cost savings B. Tell all the team members to cut 15 percent from their estimates C. Inform the sponsor of the activities to be cut D. Add additional resources with low hourly rates

38. A project manager is trying to convince management to use more formal project management procedures and has decided to start improving the company's project management by obtaining a project charter. Wich of the following BEST describes why the project charter would help the project manager? A. It describes the details of what needs to be done B. It lists the names of all team members C. It gives the project manager authority D. It describes the project's history

38. Cost risk means: A. There are risks that will cost the project money B. The project is too risky from a cost aspect C. There is a risk that project costs could go higher than planned D. There is a risk that the cost of the project will be lower than planned

39. A project manager needs to analyze the project costs to find ways to decrease costs. It would be BEST if the project manager looks at: A. Variable costs and fixed costs B. Fixed costs and indirect costs C. Direct costs and variable costs D. Indirect costs and direct costs

Change control meetings are held as part of which process: A. Direct and Manage Project Execution B. Monitor and Control Project Work C. Perform Integrated Change Control D. Evaluate Requested Changes

4. A project has faced major difficulties in the quality of its deliverables. Management now states that quality is the most important project constraint. If another problem with quality were to occur, what would be the BEST thing for the project manager to do? A. Fix the problem as soon as possible B. Allow the schedule to slip by cutting cost C. Allow cost to increase by fixing the root cause of the problem D. Allow risk to increase by cutting cost

47. You are the project manager for a railroad construction project. Your sponsor has asked you for a forecast for the cost of project completion. Which of the following is the BEST metric to use for forecasting? A. EV and AC B. SV and CV C. ETC and VAC D. SPI and CPI

49. You've been hired by a large consulting firm to evaluate a software project for them. You have access to the CPI and EV for the project, but not the AC. The CPI is .92 and the EV is $172,500. How much money has actually been spent for the project? A. $158,700 B. $172,500 C. $187,500 D. There is not enough information to calculate the actual cost.

5. A project manager has managed four projects for the company and is being considered to join the project management office team. The following is discovered during the evaluation of his performance. The project manager's first project had an ending cost variance of -500, used two critical resources, needed to rework the project charter during project executing and was ranked 14th in priority within the company. The second project finished with a schedule variance of +100. was completed with a vastly compressed schedule, and received a letter of recommendation from the sponsor, but the product of the project was not used. The third project had 23 percent more changes than expected, had an SPI of 0.90, and 25 open items in the issue log when the project was completed. Each of these projects had a cost of $1,000 and 20 to 28 percent more changes than others of its size. The project management office decided to not add this project manager to the team. Which of the following BEST describes why this might have happened? A. The project manager has only managed low-priority projects, and he had to compress the schedule, showing that he does not have the skill to work in the project management office B. Issue logs should not be used on projects of this size, showing that the project manager does not have the knowledge to work in the project management office C. The project manager did not effectively involve the stakeholders, showing that he does not have the knowledge to work in the project management office D. The project manager had two critical resources on his team and still needed to rework the project charter, showing that he does not have the discipline to work in the project management office

5. A project manager has very little project experience, but he has been assigned as the project manager of a new project. Because he will be working in a matrix organization to complete his project, he can expect communications to be: A. Simple B. Open and accurate C. Complex D. Hard to automate

5. Analogous estimating: A. Uses bottom-up estimating techniques B. Is used most frequently during the executing processes of the project C. Uses top-down estimating techniques D. Uses actual detailed historical costs

54. During every project team meeting, the project manager asks each team member to describe the work he or she is doing, and the project manager assigns new activities to team members. The length of these meetings has increased because there are many different activities to assign. This could be happening for all the following reasons EXCEPT? A. Lack of a WBS B. Lack of a responsibility assignment matrix C. Lack of resource leveling D. Lack of team involvement in project planning.

57. Which of the following is true regarding the code of accounts? It allows one to easily identify the breakdown level of the item in the resource structure. It describes the coding structure used by the performing organization to report financial information in its general ledger. It is the collection of unique identifiers generally assigned to WBS items. It defines ethical behavior in the project and the responsibilities to the customer and the profession.

6. From the project perspective, quality attributes: A. Determine how effectively the performing organization supports the project B. Provide the basis for judging the project's success or failure C. Are specific characteristics for which a product is designed and tested D. Are objective criteria that must be met

6. Lag means: A. The amount of time an activity can be delayed without delaying the project finish date B. The amount of time an activity can be delayed without delaying the early start date of its successor C. Waiting time D. The product of a forward and backward pass

7. Quality is: A. Meeting and exceeding the customer's expectations B. Adding extras to make the customer happy C. The degree to which the project meets requirements D. Conformance to management's objectives

8. A project is plagued by changes to the project charter. Who has the primary responsibility to decide if these changes are necessary? A. The project manager B. The project team C. The sponsor D. The stakeholders

A change request in a project has been rejected some weeks ago. Yesterday, the project manager found out that it nevertheless has been implemented by the team members, who knew of the change request, but not of the rejection. In order to avoid such a situation, rejected change requests should be consistently communicated to stakeholders through which process? Report performance Verify scope Perform integrated change control Monitor and control risks

A company has signed a contract for new work that is different from work that it has done before. The company's strategic plan calls for much of this kind of work in the future. It is important that it be able to bring the correct shared resources together to work on different parts of the contract. The type of organization that this suggest is a: a. Functional organization b. Contractor organization c. Matrix organization d. Pure project organization

A construction company is being measured by the earned value reporting method.During the project one of the tasks, installing ten elm trees, was completed. The plannedvalue for this task was $4,000, and it was completed two weeks ago. Unfortunately forthe contractor, maple trees should have been planted. The customer insists that maple trees be planted and that the elm trees be removed. As of this time the elm trees are stillin the ground, but the contractor has agreed to do the work of replacing them. Whataction should be taken on the earned value report? a. Reduce PV by $4,000 b. Reduce AV by $4,000 c. Reduce EV by $4,000 d. Make no changes since the vendor has agreed to fix the problem

A critical activity is something that: a) Is crucial for the project to be completed successfully b) Needs to be signed of by the stakeholder c) An activity on the critical path in the project schedule d) An activity that cannot be substituted by a different activity

A defect in the product was brought to the project manager's attention and now the project team is engaged in repairing it. Which project management process would be the most applicable to this? A. Perform Integrated Change Control B. Monitor and Control Project Work C. Direct and Manage Project Execution D. Close Project or Phase

A document called ____________ is created by decomposing the project scope into smaller, more manageable elements. Scope Statement Network Logic Diagram Work Breakdown Structure Requested Change

A group of related projects that are managed in a coordinated way that usually include an element of ongoing activity is called a: a. Major project b. Project office c. Program d. Group of projects

A large piece of equipment is needed for the project. It will be retained and used after the project is completed. The equipment has a value of $500,000, and it has a scrap value of $50,000 at the end of its useful life of ten years. If the sum of the years' digits method of depreciation is used, what is the depreciation that is taken at the end of the third year? a. $81,818 b. $90,900 c. $65,250 d. $72,500

A large project is being worked on by a large company. The client is interested in knowing how the company will be able to meet the quality needs of the project. In order to satisfy this request of the client the project manager arranges a meeting between the client and the: a. General manager b. Quality control manager c. Quality assurance manager d. Chief designer

A person who is involved in or may be affected by the activities or anyone who has something to gain or lose by the activity of the project is called a: a. Team member b. Customer c. Stakeholder d. Supporter

A problem occurs in the design of a grocery cart. In this case it is determined that the wheels will wear out much quicker in areas of heavy snow and ice because the salt will corrode the wheel bearings. Using sealed bearing wheels will significantly increase cost, and it is determined that the carts themselves will be rusty and damaged at about the same time the wheel bearings begin to fail. By injecting the wheel bearings with a high temperature grease the life of the wheel bearings is increased considerably. The project recommends using the high temperature grease. This is called: a. Risk acceptance b. Risk avoidance c. Risk mitigation d. Risk deflection

A procurement audit is: a) An evaluation of vendor's performance on contract b) Evaluation of procurement process c) Both a and b d) Neither a nor b

A project is formed to produce a product that will be used for transporting people. Costs that are associated with the project that occur after the delivery of the product to the customer are considered to be what kind of cost? a. Prorated cost b. Expenses c. Life cycle cost d. Expected value

A project is plagued by changes to the project charter. Who has the primary responsibility to decide if these changes are necessary? A. The project manager B. The project team C. The sponsor D. The stakeholders

A project is proposed to a customer. Price and schedule for delivery are agreed upon. The work breakdown structure is agreed to as well. The customer requests that one of the milestones of the project be completed by a certain date. The project schedule is reviewed, and it is found that the expected completion date for this milestone is considerably earlier that the date requested by the customer. The date for this milestone is which of the following? a. Consideration b. Summary activity c. Constraint d. Suggestion

A project manager and her project team are analyzing risk in their project. One of the things that they might do to help identify potential risks or opportunities would be to review: a. The project budget b. The goals and objectives of the project c. Lessons learned from other similar projects d. The monetary value of changes for similar projects

A project manager and the project team identify several specific risks in a project. The expected value of these risks is estimated at $10,000. The impact on the project brought about by these risks is estimated at $40,000. What value should be entered into the management reserve for these risks? a. $10,000 b. $40,000 c. $0 d. $25,000

A project manager discovers that there is a part of the project that contains some risk. His or her strategy with this risk is to subcontract the work to an outside supplier by using a firm fixed-price contract. The project manager should: a. Make certain that the project team does not reveal the risk to the supplier until the contract is signed b. Make every effort to make sure that the supplier is made aware of the risk after the contract is signed c. Make sure that the supplier understands the risk before the contract is signed d. Assign a member of the project team to monitor the activity of the supplier to make sure that the supplier deals with the risk properly is it occurs

A project manager discovers that there is a part of the project that contains some risk. His strategy with this risk is to subcontract the work to an outside supplier by using a firm fixed-price contract. Which of the following must the project manger do? a. The project manager should make certain that the project team does not reveal the risk to the supplier until the contract is signed b. The project manager should make every effort to make sure that the supplier is made aware of the risk after the contract is signed c. The project manager should make sure that the supplier understands the risk before the contract is signed d. The project manager should assign a member of the project team to monitor the activity of the supplier to make sure that the supplier deals with the risk properly if it occurs

A project manager for the quality department is trying to solve a problem with a machine that makes die cast aluminum parts that are used in automobiles. These parts are frequently made with defects. The project manager has decided to hold a meeting to discuss the process of making the parts. He creates a diagram that has branches that show the possible causes of the problems. Each of the branches breaks the cause down into more and more detail. This diagram is called a: a. Pareto diagram b. Fishtank diagram c. Cause and effect diagram d. Scatter diagram

A project manager from the quality control area is trying to categorize the number of mistakes that are made in the area that paints the right front fender of the Mercedes 560 SL. She list all the possible defects on a sheet of paper and asks the inspector to make a mark each time one of the listed defects is found. This is an example of using which of the following quality tools? a. Scatter diagram b. Statistical measurements c. Check sheet d. Random sampling

A project manager has been asked by the client to meet the promise date of the project. The project manager analyzes the schedule before promising a date to the customer. The project manager uses the program evaluation and review technique to evaluate the project schedule. She decides that based on the PERT calculations she can promise a delivery date of June 30. The expected value of the project completion date is May 30. If the project manager is willing to accept a 5% probability that the project will be delivered later than June 30, what is the standard deviation of the duration of the activities on the critical path? Assume a five-day workweek. a. Ten days b. Fifteen days c. One-half month d. One month

A project manager has just become the manager of a project. The document that recognizes the existence of the project is called: a. The statement of work b. The project assignment c. The project charter d. The product description

A project manager holds the first risk meeting of the project team. The client is present at the meeting. At the meeting several risks are identified and assigned to members of the project team for evaluation and quantification. The result of the meeting is: a. Expected value of the risk events b. Strategies for the risk events c. A list of potential risk events d. General statements about risk for the project

A project manager is considering applying learning curve theory to his project. Theproject involves designing a number of software modules that are very similar. Accordingto the cost figures that have been collected the first unit required 100 person-hours todesign and test. The second unit required 90 person-hours to design and test. Howmany person-hours will the eighth module take to design and test? a. 90 b. 100 c. 73 d. 172

A project manager is creating a work breakdown structure for her project. In the work break down structure, the lowest level of the breakdown for the project manager is called: a. Activity b. Task c. Work package d. Cost account

A project manager is employed by a construction company and is responsible for the furnishing of the completed building. One of the first things that the project manager for this project should do is to write a: a. Work breakdown structure b. Budget baseline c. Project charter d. Project plan

A project manager is looking at the risk associated with the project schedule. Realizing that if the risks occur the project will be delivered to the stakeholders late, the project manager decides to consider the risk and promise delivery later than the most likely project completion date. He then takes the time between the promise date and the most likely completion date and distributes it among the activities of the project schedule. This creates float in the schedule. This process is called: a. Schedule delay b. Critical chain scheduling c. Buffering d. Contingency scheduling

A project manager is managing a large project and must consider the application of aquality management plan. One of the critical factors in such a plan is the cost ofimplementing the plan. The project manager should: a. Invoice the client for all quality improvements b. Implement the highest quality possible regardless of cost c. Implement quality improvements as long as the benefits outweigh the costs d. Rely on upper management to determine the quality budget

A project manager is reviewing the scope of the project and the scope baseline of the project. This includes which of the following? a. The original project schedule, budget, and scope b. The original project description and project charter c. The original scope of the project plus or minus any scope changes d. The current budget of the project

A project manager wants to do as much as she can to help in developing her project team. A key barrier to project team development is which of the following? a. Strong matrix management structure b. Major problems that delay the project completion date or budget targets c. Team members who are accountable to both functional and project managers d. Formal training plans that cannot be implemented

A project manager wants to make a trip to California by car. The project manager knows how many miles it will be to drive to California, the current price of gasoline, and how many miles the car will go on a gallon of gasoline. From this information he or she can calculate the estimated cost of the gasoline for the trip. This is a form of what kind of estimating technique? a. Definitive b. Analogous c. Parametric d. Quantitative

A project manager wants to subcontract part of the project. This part of the project is quite complicated, and there are many ways that the work can be done. What method of request for seller responses should be used by the project team? a. Request for bid b. Request for quotation c. Request for proposal d. Request for information

A project manager will manage a large complicated project that is located in a remote part of Africa. The project will last for five years and will have the product of producing a nuclear reactor that will generate 900 megawatts of power at start-up. The best kind of organization for managing this project is: a. Strong matrix management b. Weak matrix management c. Projectized organization d. Functional organization

A project manager works in a company favoring the weakest authority for the projectmanager the type of organization that holds the project manager to be the weakest is: a. Projectized organization b. Strong matrix organization c. Weak matrix organization d. Balanced matrix organization

A project sponsor requested earned value data on two concurrent projects from the project managers. Both projects are regarded as equally important and strategically beneficial and have been finished by over 80%. He received the following information: Project A: PV: $1,800,000 EV: $2,300,000 AC: $2,100,000 Project B: PV: $2,000,000 EV: $1,500,000 AC: $1,600,000 The sponsor considers to shift some resources from project A to project B to speed up the second project which is currently behind schedule. What is the most likely outcome of such a measure? Changing team assignments during late course of a project typically increases cost efficiency. Changing team assignments during late course of a project typically increases time efficiency. According to the law of diminishing returns, the consolidated cost variance of the two projects will decrease. According to the law of diminishing returns, the consolidated cost variance of the two projects will increase.

A project team member has asked you what project scope management is. Which of the following is a characteristic of project scope management. A. It defines the baseline for project acceptance. B. It defines the requirements for each project within the organization. C. It defines the processes to ensure that the project includes all the work required, and only the work required, to complete the project successfully. D. It defines the functional managers assigned to the project.

A project team receives an approved change request from customer. The team has previously estimated that the cost to implement this change is $10,000. The customer has agreed to pay this amount for the additional work. The customer realizes that there is a 50 percent chance that this change will not work and will later be removed. What change, if any, should be made in the budget? a. The project budget should not be increased b. The project budget should be increased by $15,000 c. The project budget should be increased by $10,000 d. The project budget should be increased by $5,000

A risk event in a project is something that can have an effect on the project: a. For the better only, a positive effect b. For the worse, a negative effect c. Both better or worse, a positive or negative effect d. Neither better nor worse, neither a positive nor a negative effect

A risk is a bad event that will adversely impact the project. This statement is: a) Always true b) Always false c) Sometimes true d) None of the above

According to the project plan, a contractor is scheduled to deliver some software components today afternoon. A regular payment is due to be made to this contractor tomorrow. You and your project team received a note this morning informing you that the software delivery will be delayed by 2 weeks. What should you do right now? You should delay the payment also for 2 weeks. You must immediately find a different contractor. You should conduct a meeting with the contractor to resolve the delivery issues before making the payment. You should make the payment and reschedule the project plan.

Active listening is: a) Being attentive when the speaker is talking b) Asking questions when the speaker is not clear c) Both a and b d) Neither a nor b

An activity on the critical path has: a) Non-zero float b) Negative free float c) Zero free float d) None of the above

Arrow diagramming method does not use: a) Float b) Finish to start relationship c) Lag d) Activities

As a part of the Executive Management team - you have a number of project managers reporting into you. One of the project managers has reported data for her project that has got you worried regarding health of the project. EV = 300000 USD , PV = 550000 USD , AC = 200000 USD You are worried since as per your calculations the project is behind schedule. However the Project Manager disagrees and she feels the project is ahead of schedule - what is the correct interpretation of the data ? A. Both are incorrect - the health of the project cannot be determined from this information B. Both are correct as interpretation is very subjective C. You are correct - the project is behind schedule D. Your Project Manager is correct - the project is ahead of schedule

As a project manager, you should follow which of the following in order to ensure clear boundaries for project completion: A. WBS B. Scope Verification C. Scope Statement D. Scope Control

At what stage of your current project should you use the techniques you learnt on your previous projects as PM? a) Executing phase b) Planning phase c) Throughout the project d) Monitoring and controlling phase

If a stakeholder directly asks a team member to make changes and the team member accomodates it: a) Admonish the team member during the team meeting so that other team members are also aware b) Inform the stakeholder that he should not talk to your team member c) Talk to the stakeholder and team member in private, and emphasise gently that the Integrated Change Control process should be followed d) Pretend to not know about the change and let it happen

If you are implementing the risk response plan, you are in: a) Planning phase b) Initiating phase c) Implementation phase d) Closing phase

In a balanced matrix, the project budget is controlled by: a) Functional manager b) Project manager c) Mixed d) None of the above

In a projectized organization structure, the PM's authority is: a) High b) Limited c) High to almost total d) Moderate to high

In a software company a large number of simultaneously performed projects utilize the same groups of human and other resources. http://www.oliverlehmann.com/pmp-self-test/pmp-ex3.gif What is the term commonly used for this situation? Concurrent engineering Resource over-allocation Resource pooling Program managemen

In a traditionally drawn decision tree, a circle represents ___________. a chance to which no expected monetary value can be assigned so that a likely pay-off can not be shown. a decision to which no expected monetary value can be assigned so that a likely pay-off can not be shown. a chance to which an expected monetary value may be assigned to calculate the most likely pay-off. a decision to which an expected monetary value may be assigned to calculate the most likely pay-off.

In managing the risk of the project schedule we are managing the risk that the project will not be delivered or completed on time. If we assume that the project's possible completion dates are normally distributed and we promise the client the most likely of the project's possible completion dates, what is the probability that the project will be delivered late? a. 5% b. 10% c. 50% d. 77%

In matrix management organizations, if the organization maintains many of the characteristic of the functional organization and the project managers are considered more like project coordinators or expediters, it is called a: a. Strong matrix b. Project team c. Weak matrix d. Project office

Liquidated damages (LDs) are contractually agreed payments in order to... ...give the contractor an incentive to meet an aggressive schedule or challenging quality objectives. ...penalize the contractor for late completion of a project or failure to meet specifications. ...cover the customer's costs caused by late completion or failure to meet specifications by the contractor. ...make a bid or proposal binding for the offerer while the customer has time to select among various bidders.

Management reserve is for: a) Unknown unknowns b) Covered by cost budget c) Both a and b d) Neither a nor b

Monitoring specific project results to determine whether they comply with relevant quality standards and identifying ways to eliminate causes of unsatisfactory performance is: a) Quality planning b) Quality assurance c) Quality control d) Quality management

Producing a Project Plan may BEST be described as: A. Creating a network logic diagram that identifies the critical path. B. Using a software tool to track schedule, cost & resources C. Creating a document that guides project plan execution D. Creating a plan that contains the entire product scope

RBS stands for: a) Resource breakdown structure b) Risk breakdown structure c) Both a and b d) Neither a nor b

Requested changes to scope and recommended corrective action belong to which process: a) Scope verification b) Scope definition c) Scope control d) All of the above

Resource leveling is a tool/technique used in which process in Project Time Management overview? a) Develop schedule b) Control schedule c) Both a and b d) Neither a nor b

Resource leveling will generally: a. Reduce the time needed to do the project b. Increase the total time necessary to do all the tasks c. Reduce the over utilization of resources d. Reduce resources to the lowest skill that is possible

Tannenbaum and Schmidt continuum proposes: a) Five stages of team development b) Model-telling c) Offering more freedom as the team matures d) None of the above

The Monte Carlo technique can be used to: a. Determine the amount of contingency budget needed for the project b. Determine the amount of the management reserve c. Determine the critically index for an activity in the schedule d. Determine the risk index for a risk in the project

The act of doing anything that will help to bring future project performance into line with the project plan is called: a. Budget update b. Revised cost estimate c. Corrective action d. Contingency planning

The features and functions of a product or service are considered ____; and the work that must be done to deliver a product/service as the output of the project is considered ____. A: Project scope, Product Scope B. Requirements, Deliverables C. Product Scope; Project Scope D. Scope Management Plan, Project Management Plan

The management reserve for the project contains: a. Money to offset missing cost objectives b. Money to offset missing schedule objectives c. Money to offset missing cost or schedule objectives d. Money to handle the effects of known risks in the project

The motivational theory that focuses onteam, lifetime employment and collective decision making is: a) Theory X b) Theory Y c) Theory Z d) Maslow's hierarchy of needs

The output of Direct and Manage Project Execution process is A. The work packages B. The project management information system C. The deliverables D. The work breakdown structure

The outputs of 'Activity Definition' and 'Create WBS' respectively are: a) Activities and WBS b) Components and Work pieces c) Schedule activity and deliverable d) None of the above

The process of communicating and working with the stakeholders to meet their expectations, address issues and foster appropriate stakeholder engagement in project activities throughout project lifecycle is called ____________? A. Plan Stakeholder Management B. Identify Stakeholders C. Manage Stakeholder Engagement D. Control Stakeholder Engagement

The project has done its risk analysis. In the process of risk identification the project team has determined that there are risks that will probably happen that have not been identified or evaluated except by noting that other projects of this type have historically had a certain amount of risk discussed in the lessons learned of the project. This project team should set aside money to handle these risks in which financial category? a. Risk management fund b. Contingency budget c. Management reserve d. Emergency fund

The project manager of a project is concerned with managing cost and improving morale and is also concerned about notifying other project managers when individuals from his project team will be available to work on other projects. This is best addressed in the project's: a. Communications plan b. Work breakdown structure c. Staffing plan d. Project schedule

The project team has delivered a deliverable to the customer. The deliverable contains defects that are easily correctable. There is a good relationship with the customer and the customer agrees to make the repairs and correct the defects on the item and invoice supplier for the work that was done. This is considered to be a: a. Bid cost reduction b. Payment authorization c. Back charge d. Release payment

The quality manager of a company wishes to analyze the data that is coming to him in the form of a list of defects that have occurred in the shipping department. The report comes with defects listed chronologically as they occurred, the cost of the repair necessary to correct each defect, the person involved, and a description of the defect. The manager would like to determine which of the defects should be corrected first according to the frequency of the defect occurring. He should use which of the following quality tools? a. Cause and effect diagram b. Sampling inspection c. Pareto diagram d. Quality critical path

The skill of listening involves more than just hearing the sounds. One of the characteristics of a good listener is that he or she: a. Finishes the speaker's sentences b. Take good notes c. Repeats some of the things said d. Agrees with the speaker

The three principal interests in maintaining good document control are: a. Timely communication, collection of performance appraisal data, and assuring proper disposal of sensitive documents b. Timely communication, maintain proper approvals, and communication cost control c. Effective communication, ability to reconstruct why decisions were made, and historical value d. Security, change management, and procedural documentation

The tools used in Develop Project Plan are: i) Project Management methodology ii) Project Management Information System iii) Expert Judgement iv) Project Plan a) All of the above b) None of the above c) i, ii, iii d) ii, iii, iv

The totality of characteristics of an entity that bear on its ability to satisfy stated or implied needs is the definition for: a. Modern quality management b. Quality assurance c. Quality d. Quality control

To distinguish top-down estimates from bottom-up estimates, it would be correct to say that the bottom-up estimate would be: a. Less accurate b. About equal in accuracy to the top-down estimate c. More accurate d. No different to perform than the top-down estimate

Unclear scope definition in a project using Fixed price contract can lead to losses for: a) the buyer b) the vendor c) both buyer and vendor d) Neither as these are sunk costs

What does S Curve depict a relationship between ? A. Resource Availability over time B. Remaining budget C. A relationship between Actual Cost , Planned Value and Earned Value D. Shows the relationship between Cost and Quality

What is defined by control limits? A measuring instrument solely used to describe process capability. The process is found capable if the ±3 sigma range is exceeded by not more than 0.3% of a tested sample lot. The limits of the six sigma area on either side of a control chart to plot measured values; data found outside the area are out of specification and can lead to rejection of an entire batch. The area consisting of typically three standard deviations on either side of a mean value of a control chart to plot measured values found in statistical quality control The area consisting of typically three standard deviations on either side of a mean value of a control chart to plot measured values found in quality assurance

What is the meaning of a concept called the "Journey to Abilene"? Project managers should visit their customers far more often than what is usual in order to avoid misunderstandings and bad emotions. International projects may have an increased need for traveling which can lead to additional costs and troubles with time zones. Committee decisions can have the paradox outcome, that a jointly made or approved decision is not desired by any individual group member. A project is a temporary endeavor undertaken to create a unique product, service or result. Repeating it would be similar to making the same journey twice.

What is true for modern project management? Project managers need... ... to have a strict standing in negotiating ... to show experience in tricking business partners ... to be team players and facilitators instead of "bosses" ... to be strongly linked to local traditions

What should not be covered by a risk management plan? Roles and responsibilities for handling project risks Timing of project risk management activities The methodological approach used for risk management Individual risks and potential responses to them

When do bidder conferences normally take place? After the contract has been awarded to keep alternatives open. After submission of bid or proposal, but before contract award. Prior to the submission of a bid or proposal by the bidder. After technical meetings with bidders to discuss contract requirements.

When does Scope Verification Occur ? A. At the end of the project B. At the beginning of the project C. At the end of each phase of the project D. During Quality Control

When your client is ready to accept the product your project has produced, you should: a) Refer to the quality plan to see if the product meets specifications b) Refer to project management plan c) Obtain client sign off and follow administrative closure process d) Let go off the project resources and assign them to other projects

Which of the following best describes Achievement Theory of Motivation ? A. Employees given a reward are most likely to be motivated B. People cannot be trusted and must be governed and monitored regularly to ensure tasks get done C. People are motivated by achievement , power and affiliation D. Employees will put in an effort in direct proportion to the perceived review and reward

Which of the following best describes the assumptions made by Herzberg's Hygiene theory ? A. Employees are basically lazy and need to be monitored B. Hygiene factors help avoid job dis-satisfaction and lead to motivated employees C. Hygiene factors help avoid job dis-satisfaction and their absence could create dissatisfaction but it will not lead to motivated employees D. Job content factors have no influence in keeping people happy on the job and motivated.

Which of the following best describes the role of a project sponsor ? A. Project Sponsor is responsible for managing the project B. Project Sponsor is responsible for managing the quality of deliverables C. Project Sponsor is responsible for providing funding for the project D. Project Sponsor is responsible for identifying key stakeholders

Which of the following is considered to be a simulation technique? a. PERT analysis b. GERT analysis c. Monte Carlo analysis d. Critical path method

Which of the following is true? a. The critical path is the path through the network that has the highest total duration b. The critical path is the path with the least amount of free float c. The critical path is the list of activities that have zero float d. The critical path is the list of activities that have critical risks associated with them

Which of the following statement is true regarding Procurement Documents A. These are the response documents provided by Seller to the Buyer. B. It is the formal agreed contract between the buyer and seller C. It is used to solicit proposals from sellers and contains details of expected services or work to be done D. Describes how product or services will be acquired externally and type of contract to be administered

Which of the following statements are false regarding Risk Management? A. All identified risks are maintained in the Risk Register. B. Risk prioritization occurs in Qualitative Risk Analysis. C. Risk prioritization occurs in Quantitative Risk Analysis. D. Low priority risks are maintained in a Watch List.

Which of the following statements is not true? Attribute sampling is the process of assessing whether results conform to specifications or not. Prevention means keeping errors out of the process by applying actions before the process starts changing its input. Variables sampling means that the result is classified into one of the 3 categories: "acceptable" - "acceptable after rework" - "rejected". Inspection is often mainly done to keep errors out of the hands of the customer instead of as a means of process control.

Which of the following techniques allows for the participants to be anonymous? a. Brainstorming b. Nominal group c. Delphi technique d. Crawford slip

Who is responsible for communications for the project team? a. The human resources representative b. The representative from the management information systems department c. The project manager d. The communications department

With your team you are using judgment from subject matter experts to identify and analyze project risks. There is a small number of experts available, but some of them have long been in a teacher-student or manager-assistant relationship. Which of the following techniques can ensure best that there is no dominating opinion during an expert review? Peer review SWOT analysis Delphi technique Monetary value calculation

You and your team have done extensive brainstorming and discussions.You have also looked up the Organizations process assets and have come up with an exhaustive list of risks.You and your team members feel fairly confident now that you know all the risks.You decide to priorotize the risks and only focus on the high priority ones.A team member indicates that a large number of risks have very low priority.She suggests we simply ignore them.You disagree and decide to maintain a list of such low priority risks.Where will you maintain these low priority risks ? A. Risk Register B. Risk Management Plan C. Watch List D. Issue Log

You and your team have worked hard and are about to successfully deliver the project.The customer is also happy with the deliverables and overall everyone is happy with how the project was delivered.You have written up the prformance reviews of each individual in the project team .As a Project Manager in your current organization you know that the team will get disbanded and in the next project you may not get the same team members who so successfully delivered the current project.What kind of Organization Structure does this represent? A. Weak Matrix B. Balanced Matrix C. Projectized D. Functional

You are a new project manager who has never managed a project before. You have been asked to plan a new project. It would be BEST in this situation to rely on ____ during planning in order to improve your chance of success. A. Your intuition and training B. Stakeholder analysis C. Historical information D. Configuration management

You are a project manager working on a project to market a new product. The deliverables of the project have been established, and the project work has begun. A contract to deliver the deliverables has been signed. The customer who has signed the contract has telephoned you to request additional work to be done on the project. This work will affect the budget but not the schedule of the project. This project has a high priority with your company. What should you so next? a. Do what the customer asks you to do and add the additional requirements to the original contract b. Refuse the request and send a memo to your management explaining the situation c. Respond to the customer's request by explaining the change procedure and askingthat he or she submit a request for change d. Arrange to meet with the project team to discuss this change

You are assigned as the project manager to a project which is executed for a customer under FP contract. Your customer informed you this morning that they insist on certain "refinements" of the project scope. You agree that the requested actions make really sense to the project, but believe that they constitute a major change increasing the project scope. What should you do next? Accept the request of the customer. Diligently document the additional costs and working hours spent by yourself and the team on the implementation of the change and invoice these to the customer at appropriate rates. Perform earned value analysis to assess the current status of the project and get all the numbers you need to communicate the case to the change control board which then will have to make the best decision regarding the customer request. Check the contract, the project charter, the scope statement and other documents related to the project and the contract. Implement ADR (alternative dispute resolution) procedures if the conflict cannot be resolved otherwise. Talk to the project sales department and find a joint solution with them how to best reject the request considering the commercial and strategic value of the customer to the organization you are working for.

You are in charge of a large software development project.As a part of the project schedule - it was planned to complete two core components by the end of October.You are now in August and you realize that the project is falling behind schedule.You do a quick review and decide that the schedule can be met by adding additional staff to the activities on the critical path. This is an example of : A. Fast Tracking B. Resource Levelling C. Crashing D. Scope Creep

You are in charge of constructing a High Rise residential building.After creating a Network diagram - you have identified the Critical Path. Work has started - but suddenly due to inclement weather plinth work has got delayed. This plinth work activity was on the critical path . As a manager driving this project would you be worried and why ? A. No - It will not matter if the Plinth work is delayed. B. No - Activities on the critical path do not impact the schedule C. Yes - Any delay of activities on the critical path would lead to a delay of the entire project D. Yes - you will now have to relay this bad news to the client

You are managing a project and based on risk identification - you feel very confident that the project should run smoothly.The next day the lead architect indicates a risk which was not envisioned.He indicates a 10% possibility of the risk occurring and the effort involved of choosing an alternate path worth 2000 USD.The side effect of alernate path implementation is that a lot of testing efforts would get reduced worth 4500 USD and the possibility being 30%.What would be the EMV ? A. -$200 B. $1350 C. $1150 D. $1550

You are managing a project and the customer's engineer visits your facility on an inspection and general getting acquainted tour. During the tour they make the comment that the parts that are being designed should be in stainless steel instead of plain steel with enamel. What should you do? a. Authorize the change in design to your engineers b. Continue with the present design c. Speak to the visiting engineers and discuss having an informal meeting between your engineers and the visiting engineers d. Ask the visiting engineers to submit a change proposal to the change system

You are managing a project that is scheduled to un for an entire year.Things were looking good after the first two months.However due to some mistakes made by the construction crew at the end of the third month - you realize that the expected work to be completed at this stage is not complete.As a result the project is behind schedule and is also over budget.However there are stiff penalties in the contract should the project not complete within the stipulated timelines.Your senior management as a result has committed to additional staff to the project if required.What would be the Estimate at Completion for this project ? A. EAC = BAC / CPI B. EAC = AC + BAC - EV C. EAC = AC + (BAC - EV/(CPI * SPI ) D. EAC = AC + Bottom up Estimate

You are managing a project which is in its first month of execution.In one of the meetings with a key stakeholder - the stakeholder asks for some changes to be made in the current ongoing work.The stakeholder is asking for the change to be implemented imediately. You realize that the changes being asked for will need the Project Management Plan and the Scope baseline to be updated which have already been baselined - As a Project manager what is the BEST course of action ? A. Make the changes as they are being asked for by a key stakeholder B. Analyze the impact of the change to triple constraints C. Generate a change request and submit to Integrated change control D. Refuse to make the change as it is a deviation from approved Scope

You are managing a software development project in the banking domain.Things have been proceeding as per plan - but with the economic meltdown the client has had to abruptly shutdown the project due to lack of funds to source the projects any longer.As a Project manager what is the next thing to do ? A. Free up project resources so they can be utilized on other tasks B. As there are very few tasks remaining - get those completed C. Ensure all project closure procedures are followed and lessons learned are updated D. Publish work performance reports for the project

You are out for lunch with a fellow project manager.She is in charge of a project that deals with laying out electrical cables across two towns.As you understand the plan of the layout - you realize that the cabling would cover a neighborhood with a history of criminal problems.You advise your fellow team manager that it would be prudent to insure the copper cables through a theft insurance.You also advise her regarding which insurance companies would give her the best insurance covers against theft.What risk response strategy did you just adopt? A. Risk mitigation B. Risk avoidance C. Risk transfer D. Risk acceptance

You are the manager of a research group that is developing a new chemical material.You hire a person from a competing company who has a great deal of expertise in thisarea. The person contributes greatly to the progress of your project. Duringconversation with the person you determine that many of this person's ideas weredeveloped by the competing company. What do you do? a. Tell the person that he or she should not mention that the ideas came from anothercompany b. Sign a nondisclosure agreement with this person before he or she leaves yourcompany c. Accept the new ideas d. Investigate the employee for security reasons

3. In a projectized organization, the project team: A. Reports to many bosses B. Has no loyalty to the project C. Reports to the functional manager D. Will not always have a "home"

You are the project manager for a high visibility project. The margin on this project is low,and it is extremely important that the cost estimates for the work on the project be accurate. While reviewing the cost estimates for this project you notice that one of the cost estimates for an element in the WBS is 10% higher than two previous projects for very similar work. What should you do? a. Accept the estimate because you trust all of the people on your project team, and they are responsible for estimates b. Reduce the estimate and add the additional budget to the management reserve c. Ask the person responsible for the estimate to explain the difference and bring supporting information to you d. Reduce the estimate and add the additional budget to the contingency reserve

You are the project manager for a large Project. You are currently busy with approximating number of work periods required to complete individual activities with estimated resources. Which of the following inputs do you need for this ? A. Activity List B. Activity resource requirements C. Resource Breakdown structure D. All of the above

You are the project manager for a large project that is completed on time and on budget. The customer and all of the stakeholders are pleased with the results. As a direct result of the successful completion of the project, your manager approves a bonus of $25,000 for you. There are fifteen members of the project team. One of the people in the project team has been a very low contributor to the project; the other fourteen have all been above standard. What should you do with the money? a. Keep the money yourself; you deserve it. And the manager gave it to you b. Divide the money equally among all the team members c. Ask the team members how they would divide the money d. Divide the money equally among the team members except for the substandard team member

You are the project manager for a large project. Some members of the project team have come to you and asked that they be permitted to work on a flexible schedule. Some of the other team members feel that it is important that all team members be on site at all times unless they are absent for business reasons. What should you do? a. Turn down the request for flexible time schedules b. Accept the request for flexible time schedules c. Arrange a meeting of the project team members and allow them to decide d. Discuss this problem with your manager and act on the results of the meeting

You are the project manager of a project that involves sensitive information. You are inviting bids from vendors for some tasks on this project. Since the winning vendor will have access to the sensitive information, you should: a) Decide to drop the vendor and instead do the tasks using an internal team b) Swear the vendor to secrecy c) Ask the vendor to sign a non-disclosure agreement d) Threaten to take the vendor to court

You are the project manager of a software project. You have just analyzed activity sequences, durations, resource requirements , schedule constraints and created project schedule. The above task belongs to which process? A. Define Activities B. Sequence Activities C. Develop Schedule D. Control Schedule

You have been assigned to manage a project that deals with setting up a railway line connecting two cities.The project is complex with a lot of contracting involved.You and experts in your organization are evaluating if the rail line alignment machinery should be purchased outright or if it would be better to lease.The cost of leasing the equipment is 1200 $ per day while the cost of an outright purchase is 96000 $ and a daily cost of 200 $.The duration of laying out the railway lines is scheduled to be an activity duration of 150 days.Should you purchase the machinery or be leased - which option would be more economical ? A. Lease the machinery as it will be cheaper by 84000 USD B. Purchase the machinery as it its usage beyond the 80th day would be more cost effective to purchase rather than lease C. Purchase the machinery as it its usage beyond the 96th day would be more cost effective to purchase rather than lease D. Lease the machinery as it will be cheaper by 36000 USD

You have recently been assigned as a project manager to a new B-O-T (build, operate, transfer) capital project. Reviewing the initial documentation you found out that it has been calculated with a very small margin during operations of its product for the shareholders. What should you do? As you are not responsible for lifecycle costing, you don't have to worry about operation profits. Focus on project costs from initiation through handover. Ensure maximum profits by buying the best and cheapest items, components and modules―potentially from a big number of different suppliers―and integrating them. Create a realistic plan broken down to a sufficient level of detail. Perform all risk management processes. Ensure real-time communications with all stakeholders. Try to get a second project manager assigned to share decision making and accountability to shareholders with the person.

You have successfully completed a project.You have now been assigned a project which is midway into its execution.You have had to take this project due to non availability of the current project manager due to health.This is a complex project involving multiple contractors and teams at various geographical locations.You decide to look up the requirements of the types of reports and frequency of sending them.Where would you find this information? A. Project Management Plan B. Scope Management Plan C. Communication Management Plan D. Stakeholder Analysis

You have used estimates made by your team members and applied the critical path method to compute a network logic diagram for your project. Then you found out that it cannot be sufficiently optimized for scarce resources and fast progress towards a given deadline. What should you do next? Apply resource leveling heuristics to uncritical activities only. Reduce estimates on duration and work efforts by an adequate percentage. Apply Three-point estimation and critical chain project management. Remove physical constraints and replace hard logic with soft logic.

You need to provide estimates for activities on the project.You and your team discuss and conclude that as detailed information is not yet available - the best option would be to use Parametric Estimates.The various ways to create Parametric Estimates are: A. Critical Path Method B. One Time Estimate C. Regression Analysis and Learning Curve D. Monte Carlo Analysis

You send a formal request to each vendor for a service. This is used as the basis upon which the vendor prepares a bid for the requested service. The formal request you sent is called: a) Contract b) Purchase Order c) Procurement Document Package d) None of the above

Your brother can influence bids in the vendor company that has been contracted for your project. You should: a) Disclose the bid price that is most likely to make him win b) Reject other vendors and award him the contract c) Refrain from the decision-making process and make a full disclosure to stakeholders and wait for their decision before you proceed d) Pretend during meetings that you don't know your brother

http://goo.gl/VVMxeK A schedule was developed for a project to install windows in an apartment building. The project is a rush job, and the contractor has agreed to schedule the work on a single shift basis but will work seven days per week until the job is done. The project is to begin on May 1. The above diagram is called: a. Activity on arrow network diagram b. Network diagram c. Precedence diagram d. Gantt chart

http://goo.gl/VVMxeK A schedule was developed for a project to install windows in an apartment building. The project is a rush job, and the contractor has agreed to schedule the work on a single shift basis but will work seven days per week until the job is done. The project is to begin on May 1. What is the early start for activity F? a. May 7 b. May 6 c. May 5 d. May 4

http://goo.gl/VVMxeK A schedule was developed for a project to install windows in an apartment building. The project is a rush job, and the contractor has agreed to schedule the work on a single shift basis but will work seven days per week until the job is done. The project is to begin on May 1. What is the late start for activity F? a. May 10 b. May 11 c. May 12 d. May 14

http://goo.gl/vlgXcc In a project to install concrete sewer lines there is a lot of uncertainty as to how long the durations should be for the tasks involved. The project manager has determined that the team will use the PERT technique to evaluate the project's completion date. The diagram shows nine activities and the table shows the optimistic, pessimistic, and most likely estimates that the team has already made. What is the expected value of the number of days to complete the project? a. 47.3 b. 22.0 c. 32.3 d. 48

http://goo.gl/vlgXcc In a project to install concrete sewer lines there is a lot of uncertainty as to how long the durations should be for the tasks involved. The project manager has determined that the team will use the PERT technique to evaluate the project's completion date. The diagram shows nine activities and the table shows the optimistic, pessimistic, and most likely estimates that the team has already made. What is the standard deviation for the duration of activity B? a. 1.000 b. .133 c. .166 d. 1.413

You are in the middle of executing a major modification to an existing product when you learn that the resources promised in the beginning of the project are not available. The BEST thing to do is: A. Show how the resources where originally promised to your project. B. Re-plan the project without the resources C. Explain the impact if the promised resources are not made available. D. Crash the project

c Both B & D delay the project. Prevent the situation by sharing the impacts / consequences

'Budget at Completion' is also called: a) Actual cost b) Budgeted cost of work performed c) Earned value d) Planned value for the project

'Perform quality control' belongs to: a) Monitoring process group b) Executing process group c) Controlling process group d) Monitoring and controlling process group

10. A control chart helps the project manager: A. Focus on the most critical issues to improve quality B. Focus on stimulating thinking C. Explore a desired future outcome D. Determine if a process is functioning within set limits

11. The float of an activity is determined by: A. Performing a Monte Carlo analysis B. Determining the waiting time between activities C. Determining lag D. Determining the amount of time the activity can be delayed before it delays the critical path

13. A rough order of magnitude estimate is made during which project management process group? A. Planning B. Closing C. Executing D. Initiating

13. Two people are arguing about what needs to be done to complete a work package. If the project manager wants to know what is going on, she should pay MOST attention to: A. What is being said and when B. What is being said, who is saying it, and the time of day C. Physical mannerisms and what is being said D. The pitch and tone of the voices, and physical mannerisms

14. What percentage of the total distribution is 3 sigma from the mean equal to? A. 68.26% B. 99.99% C. 95.46% D. 99.73%

15. The project status meeting is not going weIl. Everyone is talking at the same time, there are people who are not participating, and many topics are being discussed at random. Which of the following rules for effective meetings is NOT being adhered to? A. Demonstrate courtesy and consideration of each other, and control who is allowed to speak B. Schedule meetings in advance C. Have a purpose for the meeting with the right people in attendance D. Create and publish an agenda and a set of rules for controlling the meeting

15. You are taking over a project and determine the following: Activity B has an early finish (EF) of day 3, a late finish (LF) of day 6 and an early start of day 2. Activity L is being done by a hard-to-get resource. The cost performance index (CPI) is 1.1, and the schedule performance index (SPI) is 0.8. Based on this information, what would you be more concerned about? A. Float B. Resources C. Cost D. Schedule

16. A project has several teams. Team C has repeatedly missed deadlines in the past. This has caused team D to have to crash the critical path several times. As the team leader for team D, you should meet with the: A. Manager of team D B. Project manager alone C. Project manager and management D. Project manager and the leader of team C

16. A project management plan should be realistic in order to be used to manage the project. Which of the following is the BEST method to achieve a realistic project management plan? A. Sponsor creates the project management plan based on input from the project manager B. Functional manager creates the project management plan based on input from the project manager C. Project manager creates the project management plan based on input from senior management D. Project manager creates the project management plan based on input from the team

16. Which of the following BEST describes the elements of a WBS Dictionary entry? A. The definition of the work package including it Net Present Value (NPV) B. Work Package ID and Name, Statement of Work, Required Resources, and Monte Carlo Analysis C. Work Package ID and Name, Statement of Work, Risk Register, Earned Value Calculation, Scheduled Complete Date, and Cost. D. Work package ID and Name, Statement of Work, Responsible Organization, Schedule Milestones, Quality Requirements, Code of Account Identifier, Required Resources, Cost Estimate.

17. Which project management process group normally takes the MOST project time and resources? A. Planning B. Design C. Integration D. Executing

17. You are managing a project in a just-in-time environment. This will require more attention, because the amount of inventory in such an environment is generally: A. 45 percent B. 10 percent C. 12 percent D. 0 percent

18. In planning your project, which would generally have the highest priority: quality, cost, or schedule? A. Cost is most important, quality next, and then schedule B. Quality is more important than cost or schedule C. Schedule is most important, quality next, and then cost D. It should be decided for each project

19. A project manager is trying to settle a dispute between two team members. One says the systems should be integrated before testing, and the other maintains each system should be tested before integration. The project involves over 30 people, and 12 systems need to be integrated. The sponsor is demanding that integration happen on time. What is the BEST statement the project manager can make to resolve the conflict? A. Do it my way B. Let's calm down and get the job done C. Let's deal with this again next week after we all calm down D. Let's do limited testing before integration and finish testing after integration

19. All of the following are parts of Direct and Manage Project Execution EXCEPT: A. Identifying changes B. Using a work breakdown structure C. Implementing corrective actions D. Setting up a project control system

2. The highest point of Maslow's hierarchy of needs is called: A. Physiological satisfaction B. Attainment of survival C. Need for association D. Esteem

2. The project charter is created in which project management process group? A. Executing B. Planning C. Closing D. Initiating

2. The work breakdown structure can be an effective aid for communication in which situation(s)? A. Internal within the project team B. Internal within the organization C. External with the customer D. Internal and external to the project

20. A project is in the middle of execution when a stakeholder suggests a major new change. This change will cause the third major overhaul of the project. At the same time, the project manager discovers that a major work package was not completed because a team member's boss moved him to another project that had a higher priority. Which of the following is the BEST person for the project manger to address these issues with? A. The team B. Senior management C. The customer D. The sponsor

20. A project manager is appointed to head a highly technical project in an area with which this person has limited familiarity. The project manager delegates the processes of Develop schedule, Estimate Costs, Define Activities, and Estimate Activity Resources to various project team members, and basically serves as an occasional referee and coordinator of activities. The results of this approach are likely to be: A. A team functioning throughout the project at a very high level, demonstrating creativity and commitment B. A team that initially experiences some amounts of confusion, but that after a period of time becomes a cohesive and effective unit C. A team that is not highly productive, but that stays together because of the work environment created by the project manager D. A team that is characterized by poor performance, low morale, high levels of conflict and high turnover

21. A project manager has just been assigned a team that comes from many countries, including Brazil, Japan, the US, and Britain. What is her BEST tool for success? A. The responsibility assignment matrix (RAM) B. The teleconference C. Team communication with the WBS D. Communication and well-developed people skills

3. Which of the following are GENERALLY illustrated BETTER by bar charts than network diagrams? A. Logical relationships B. Critical paths C. Resource trade-offs D. Progress or status

43. All of the following are typical concerns of matrixed team members EXCEPT? A. Wondering who will handle their evaluations B. Servicing multiple bosses C. Developing commitment D. Computing fringe benefits when working multiple projects

21. What theory proposes that employees' efforts will lead to effective performance and the employees will be rewarded for accomplishments? A. Conditional reinforcement B. Malsows hierarchy C. McGregor's D. Expectancy

22. Lessons learned are BEST completed by: A. The project manager B. The team C. The sponsor D. The stakeholders

23. Based on the following, if you needed to shorten the duration of the project, what activity would you try to shorten? Activity Precedessor Duration _________________________ Start ____ None ________ 0 A ______ Start _________ 1 B ______ Start _________ 2 C ______ Start _________ 6 D ______ A __________ 10 E ______ B, C _________ 1 F ______ C ___________ 2 G ______ D ___________ 3 H ______ E ___________ 9 I _______ F ___________ 1 End ____ G, H, I _______ 0 A. Activity G B. Activity D C. Activity H D. Activity C

23. Control Schedule, Report Performance, and Administer Procurements are parts of which process group? A. Initiating B. Planning C. Executing D. Monitoring and controlling

23. The cost contingency reserve should be: A. Hidden to prevent management from disallowing the reserve B. Added to each activity to provide the customer with a shorter critical path C. Maintained by management to cover cost overruns D. Added to the base costs of the project to account for risks

24. The requirements of many stakeholders were not approved for inclusion in your project. Therefore, you had a difficult time receiving formal approval of the project management plan for this project. The stakeholders argued and held up the project while they held meeting after meeting about their requirements. The project was finally approved and work began six months ago. All of the following would be good preventive actions to implement EXCEPT: A. Keep a file of what requirements were not included in the project B. Make sure the change control process is not used as a vehicle to add the requirements back into the project C. Maintain an issue log D. Hold meetings with the stakeholders to go over the work that will not be added to the project

24. Your company just won a major new project. It will begin in three months and is valued at $2,000,000. You are the project manager for an existing project. What is the FIRST thing you should do once you hear of the new project? A. Ask management how the new project will use resources B. Resource level your project C. Crash Your project D. Ask management how the new project will affect your project

25. The project manager is expecting a deliverable to be submitted by e-mail from a team member today. At the end of the day, the project manager contacts the team member to notify him that it has not been received. The team member apologizes and says that he was not able to e- mail the deliverable, and it was sent through themail instead. The team member goes on to explain that he notified the project manager that this would occur during a phone conversation they had while the project manager was traveling. "Wasn't that the conversation we had when I told you I could not hear you well due to poor cell phone coverage?" asks the project manager. "Yes," replies the team member. What could have avoided this problem? A. Paralingual communication B. Adding to the issue log after the phone call C. Better attention to determining communications requirements D. Feedback during the communication

25. You are asked to select tools and techniques to implement a quality assurance program to supplement existing quality control activities. Which of the following would NOT be appropriate for this purpose? A. Quality audits B. Statistical sampling C. Pareto charts D. Focus groups

26. A new store development project requires the purchase of various equipment, machinery, and furniture. The department responsible for the development recently centralized its external purchasing process and standardized its new order system. In which document can these new procedures be found? A. Project scope statement B. WBS C. Staffing management plan D. Organizational policies

26. A project manager is taking over a project from another project manager during the planning process group. If the new project manager wants to see what the previous project manager planned for managing changes to the schedule, it would be BEST to look at the: A. Communications management plan B. Update management plan C. Staffing management plan D. Schedule management plan

26. You are assigned as the project manager in the middle of the project. The project is within the baselines, but the customer is not happy with the performance of the project. What is the FIRST thing you should do? A. Discuss it with the project team B. Recalculate baselines C. Renegotiate the contract D. Meet with the customer

27. The project has been going well, except for the number of changes being made. The project is being installed into seven different departments within the company and will greatly improve departmental performance when operational. There are 14 project management processes selected for use on this project. The project manager is a technical expert as well as having been trained in communications and managing people. Which of the following is the MOST likely cause of the project problems? A. The project manager was not trained in understanding the company environment B. The project should have more management oversight since it will result in such great benefits to the company C. The project should have used more of the project management processes D. Some stakeholders were not identified

29. A new product development project has four levels in the work breakdown structure and has been sequenced using the precedence diagramming method. The activity duration estimates have been received. What should be done NEXT? A. Create an activity list B. Begin the work breakdown structure C. Finalize the schedule D. Compress the schedule

3. Which of the following describes the BEST use of historical records from previous projects: A. Estimating, life cycle costing, and project planning B. Risk management, estimating, and creating lessons learned C. Project planning, estimating, and creating a status report D. Estimating, risk management, and project planning

30. Monitoring cost expended to date in order to detect variances from the plan occurs during: A. The creation of the cost change management plan B. Recommending corrective actions C. Updating the cost baseline D. Product performance reviews

32. A manufacturing project has a schedule performance index (SPI) of 0.89 and a cost performance index (CPI) of 0.91. Generally, what is the BEST explanation for why this occurred? A. The scope was changed B. A supplier went out of business and a new one needed to be found C. Additional equipment needed to be purchased D. A critical path activity took longer and needed more labor hours to complete

32. The project manager notices that project activities being completed by one department are all taking slightly longer than planned. To date, none of the activities/work packages have been on the critical path, nor have they affected the critical chain planning that has occurred. The project manager is bothered by the problem, since four of the next five critical path activities are being completed by this department. After making three calls, the project manager is finally able to converse with the department manager to determine what is going on. The conversation is slow, because both speak different native languages and they are trying to converse in French, a shared language. To make communication easier, the project manager frequently asks the department manager to repeat back what has been said. The department manager communicates that his staff is following a company policy that requires two levels of testing. During the conversation, the department manager also makes a comment that leads the project manager to believe that the policy may include excessive work. This is the fourth time the project manager has heard such a comment. What is the BEST thing to do? A. Create a better communications management plan that requires only one language to be the universal language on the project and have translators readily available on a moment's notice B. Contact someone else in the department who speaks the project manager's native language better to confirm the department manager's opinion C. Find out if the upcoming activities should be reestimated D. Work on increasing the effectiveness of the performing organization by recommending continuous improvement of the policy in question

33. A large project is underway when one of the team members reviews the project status report. He sees that the project is currently running late. As he looks at the report further, he notices that the delay will cause one of his activities to be scheduled during a time he will be out of the country and cannot work on the activity. This is of great concern because he is very committed to the project being successful and he does not want to be the cause of the project being further delayed. What is the BEST THING for him to do? A. Contact the project manager immediately to provide the project manager with his schedule B. Include the information in his next report C. Request that the issue be added to the project issue log D. Recommend preventive action

34. There have been many work packages completed successfully on the project, and the sponsor has made some recommendations for improvements. The project is on schedule to meet an aggressive deadline when the successor activity to a critical path activity suffers a major setback. The activity has 14 days of float and is being completed by four people. There are two other team members with the skill set to assist the troubled activity, if needed. The project manager receives a call that three other team members are attempting to be removed from the project because they do not feel the project can be successful. When the project manager pursues this, she discovers that those team members have issues that have not been addressed. Which of the following is the BEST thing to do to improve the project? A. Have the team members immediately assist the troubled activity B. Investigate why the project schedule is aggressive C. See who can replace the three team members D. Create an issue log

34. Which of the following explains why quality is planned in and not inspected in? A. It reduces quality and is less expensive B. It improves quality and is more expensive C. It reduces quality and is more expensive D. It improves quality and is less expensive

35. All of the following are forms of power derived from the project manager's positions EXCEPT? A. Formal B. Reward C. Penalty D. Expert

35. Senior management is complaining that they are not able to easily determine the status of ongoing projects in the organization. Which of the following types of reports would help provide summary information to senior management? A. Detailed cost estimates B. Project management plans C. Bar charts D. Milestone reports

36. All of the following would occur during the Close Project or phase process EXCEPT: A. Creating lessons learned B. Formal acceptance C. Reducing resource spending D. Performing benefit cost analysis

37. The highest point of Maslow's hierarchy if needs is? A. Physiological Satisfaction B. Attainment of Survival C. Need for Association D. Esteem

37. Which of the following is included in a project charter? A. A risk management strategy B. Work package estimates C. Detailed resource estimates D. The business need for the project

4. Communications are often enhanced when the sender ___ the receiver. A. Speaks up to B. Uses more physical movements when talking to C. Talks slowly to D. Shows concern for the perspective of

4. When it comes to changes, the project manager's attention is BEST given to: A. Making changes B. Tracking and recording changes C. Informing the sponsor of changes D. Preventing unnecessary changes

42. All technical work is completed on the project. Which of the following remains to be done? A. Verify Scope B. Plan Risk Responses C. Create a staffing management plan D. Complete lessons learned

42. Which statement below BEST matches a Theory X manager's beliefs? A. People want to be rewarded for their work B. People have higher needs that will not emerge until the lower level needs have been satisfied C. People will contribute to work if left alone D. People cannot be trusted.

43. Your company can accept one of the three posible projects. Project A has a net present value (NPV) of $30,000 and will take six years to complete. Project B has a net present value of $60,000 and will take three years to complete. Project C has an NPV of $90,000 and will take four years to complete. Based on this information, which project would you pick? A. They all have the same value B. Project A C. Project B D. Project C

44. The Human Resource Plan: A. Should be created by the Human Resources department B. IS a part of the resource management plan C. Is a tool of Develop Project Team D. Is an output of the Develop Human Resource Plan Process

46. Which type of organization is BEST for managing complex projects involving cross-disciplinary efforts? A. Projectized B. Functional C. Line D. Matrix

49. Human resource management encompasses: A. Organizational Planning, Acquire Project Team, Report Performance, and Manage Project Team. B. Develop Human Resource Plan, Acquire Project Team, Report Performance, and Develop Project Team. C. Develop Human Resource Plan, Staff Acquisition, Develop Project Team, and Release Project Team D. Develop Human Resource Plan, Acquire Project Team, Develop Project Team, Manage Project Team

5. A heuristic is BEST described as a: A. Control tool B. Scheduling method C. Planning tool D. Rule of thumb

5. Which of the following conflict resolution techniques will generate the MOST lasting solution? A. Forcing B. Smoothing C. Compromise D. Problem solving

58. A project manager had a complex problem to solve and made a decision about what needed to be done. A few months late, the problem resurfaced. What did the project manager most likely not do? A. Proper risk analysis B. Confirm that the decision solved the problem C. Have the project sponsor validate the decision D. Use an Ishikawa diagram

6. A project manager has a problem with a team member's performance. What is the BEST form of communication for addressing this problem? A. Formal written communication B. Formal verbal communication C. Informal written communication D. Informal verbal communication

6. All of the following are parts of an effective change management plan EXCEPT: A. Procedures B. Standards for reports C. Meetings D. Lessons learned

6. Which of the following is NOT an input to the initiating process group? A. Company processes B. Company culture C. Historical WBSs D. Project scope statement

7. The main focus of life cycle costing is to: A. Estimate installation costs B. Estimate the cost of operations and maintenance C. Consider installation costs when planning the project costs D. Consider operations and maintenance costs in making project decisions

7. The project sponsor has just signed the project charter. What is the NEXT thing to do? A. Begin to complete work packages B. Verify Scope C. Start integrated change control D. Start to create management plans

8. All of the following are characteristics of a project EXCEPT: A. Temporary B. Definite beginning and end C. Interrelated activities D. Repeats itself every month

9. A cost performance index (CPI) of 0.89 means: A. At this time, we expect the total project to cost 89 percent more than planned B. When the project is completed we will have spent 89 percent more than planned C. The project is only progressing at 89 percent of the rate planned D. The project is only getting 89 cents out of every dollar invested

A company has to make a choice between two projects, because the available resources in money and kind are not sufficient to run both at the same time. Each project would take 9 months and would cost $250,000. The first project is a process optimization which would result in a cost reduction of $120,000 per year. This benefit would be achieved immediately after the end of the project. The second project would be the development of a new product which could produce the following net profits after the end of the project: 1. year: $ 15,000 2. year: $ 125,000 3. year: $ 220,000 Assumed is a discount rate of 5% per year. Looking at the present values of the benefits of these projects in the first 3 years, what is true? Both projects are equally attractive. The first project is more attractive by app. 7%. The second project is more attractive by app. 5%. The first project is more attractive by app. 3%.

A contract can end by: a) Successful performance b) Mutual agreement c) Breach of contract d) All of the above

A contractor is working on a fixed price contract that calls for a single, lump sum payment upon satisfactory completion of the contract. About halfway through the contract, the contractor's project manager informs the contract administrator that financial problems are making it difficult for the contractor to pay employees and subcontractors. The contractor asks for partial payment for work accomplished. Which of the following actions by the buyer is most likely to cause problems for the projects? a. Starting to make partial payments to the contractor b. Making no payments to the contractor c. Paying for work accomplished to date d. Negotiating a change to the contract

A management skill that establishes direction, aligns people, motivates and inspires team is: a) Communicating b) Leading c) Influencing the organization d) Problem solving

A manager who manages a group of related projects is called a: a. Project manager b. Project expediter c. Program coordinator d. Program manager

According to Theory Y style of management - which of the following are correct assumptions ? A. Employees are inherently lazy and not motivated. B. Employees need to be closely supervised and comprehensive systems of controls developed. C. Employees are only interested in self benefits and money. D. Employees are trustworthy and are motivated by doing a good job.

A prime contractor in a customer project under CPFF contract has run into unexpected technical problems. Fixing them will require a lot of additional work to be done. The company made a decision to book more staff and equipment from their subcontractors in order to adhere to the agreed timeline. The customer agreed to this decision. What will most likely happen? The contractor's indirect costs will increase and the customer's payment for them will increase, too. The contractor's indirect costs will increase, but the customer's payment for them will not increase. The contractor's indirect costs will not increase, but the customer's payment for them will. Both the contractor's indirect costs and the customer's payment for them will not increase.

A project is behind schedule. Two senior resources are added to help speeden work. The result is: a) Project will be completed on time b) Project cost will not increase c) Project may not be completed on time due to increased number of communication channels d) None of the above

A project is in execution.A team member approaches the project manager and indicates that she is not sure of what work she needs to perform.Which document would be the best source of this information ? A. Project Scope Management Plan B. Project Scope Statement C. Project Management Plan D. Work Breakdown Structure Dictionary

A project is overbudget when A. CPI > 1 B. SPI > 1 C. CPI and SPI > 1 D. CPI less than 1

A project manager decides to go out for bids on some of the project work that must be done as part of the contract to do a project for another customer. The bids are received and evaluated, and the seller with the lowest bid is selected. The cost of the contract to the project can further be reduced by what action? a. Illegal methods b. Procurement leverage c. Selecting another seller d. Contract negotiation

A project manager has been asked to support an internal project request by developing a business case. What kind of information is the person expected to provide in the document? The detailed information from a business standpoint to determine whether bidding for the customer project will be successful. The detailed information from a project management standpoint to determine whether the project will be successful. The detailed information from a technical standpoint to determine whether the project will be successful. The necessary information from a business standpoint to determine whether the project is worth the investment.

A project manager is managing a project. The original scope baseline of the project was budgeted at $100,000. Since work on the project started there have been seventeen authorized and approved changes to the project. The changes have a value of $17,000 and the cost of investigating them prior to their approval was $2,500. What is the current budget for the project? a. $100,000 b. $114,500 c. $117,000 d. $119,500

A project manager is responsible for all that goes on in the project. One of the most important duties that the project manage can perform is the function of: a. Risk management b. Quality management c. Cost management d. Integration

A project manager is responsible for performance reporting. Which of the following is not one of the tools and techniques that the project manager can use for performance reporting? a. Variance analysis b. Earned value reports c. Performance reviews d. Past project review

A project manager is reviewing the risks of her project. One of the risks she is reviewing has an impact of $25,000 and an associated probability of 10%. The risk is associated with an activity that is the predecessor to seven other activities in the schedule. All eight activities are on the critical path. The seven other activities have a budget of $75,000. What is the expected value of this risk? a. $10,000 b. $100,000 c. $25,000 d. $2,500

A project manager is selecting team members for her project team. She collects the resumes and past performance reviews for the potential team members and discusses each with their functional manager. Which of the following is not a characteristic that the project manager should use in selecting the team members? a. Previous experience b. Personal characteristics c. Personal interest d. Salary

A project manager wants to give some guidelines to the project team as to how risk events should be described. Which of the following items would not be appropriate in describing a risk event? a. Probability that the risk will occur b. The cost of the risk should it occur c. Expected timing of the risk when it is expected to occur d. The client's outsourcing method

A project manager wants to handle communications well in his project. In order to do this he has chosen to write a communication plan. Of the items listed below, which one is not part of the communication plan? a. Collection and filling structure b. Distribution plan c. Method for accessing information d. Project organization structure

A relatively new project manager joins your company.You have assigned her to handle a project that deals with laying out of electrical cables.One day she informs you that some government body has been sending her a lot of queries related to the project and its layout.It seems that the government body was not considered as a stakeholder by her.You decide to review the list of identified Stakeholders - so you ask her to provide you with the comprehensive list - where should this information be found ? A. Project Management Plan B. Stakeholder Management Plan C. Stakeholder Engagement Matrix D. Stakeholder Register

A risk has four possible outcomes. Given the following information, what is the expected value of this risk? Probability Result of Risk 0.4 -10,000 0.3 -7,500 0.2 -5,000 0.1 +2,500 a. -$20,000 b. -$14,500 c. $7,000 d. -$7,000

A type of 'Breach of Contract' is: a) Material b) Minor c) Fundamental d) All of the above

All of the following are false regarding the project scope statement: A. Describes the projects deliverables and the work required to create these deliverables. B. Project scope statement is expanded from the Preliminary Project Scope Statement. C. It defines what is in scope and what is not in scope. D. It defines the Project's product acceptance criteria.

An estimation has been made that the construction of a residential home will cost a certain amount per square foot of living area. This is an example of what type of estimating? Analogous estimating Bottom-up estimating Top-down estimating Parametric estimating

As a project manager of a large product - you and your team have shipped the deliverables to your customer.However the customer has reported a number of serious issues in the quality of deliverables - as a result of which the cost of quality of your project is deemed high. In the above scenario which type of cost would have caused the cost of quality to increase ? A. Less Rework. B. Higher productivity. C. Lower costs. D. Increased stakeholder satisfaction.

As a project manager you understand the importance of identifying all relevant stakeholders , their interest and influence and their needs and expectations.You have been assigned to handle a large construction project.You decide to do a thorough stakeholder analysis and you identify Bob and Kelly.Based on your interactions and analysis - you know that Bob wields a lot of authority and also has a huge interest in the project.Kelly too wields a lot of power but is largely uninterested . You decide to plot them in a Power / Interest grid to help determine how you would manage these stakeholders. Which of the following is the best approach to handle these two stakeholders ? A. Both Bob and Kelly should be Managed closely. B. Both Bob and Kelly should be Kept satisfied. C. Kelly should be monitored while Bob should be Kept satisfied. D. Kelly should be kept satisfied while Bob should be Managed closely.

As per Maslows theory of Hierarchy of needs - which is the correct order of needs? A. Psychological,Physiological , Safety , Love / belonging , Esteem B. Safety , Love / belonging , Esteem,Self-actualization,Physiological C. Self-actualization , Love / belonging , Esteem,Safety,Physiological D. None of the above

Choose all that are true regarding Management Reserves and Contingency Reserves A. Management reserves are part of Cost Baseline but Contingency reserves are not B. Contingency Reserves are for unknown unknowns C. Management Reserves are for known unknowns D. None of the above

Closing a Project involves: a) Updating organization process assets b) Closing contract c) Creating documentation, archives, and lessons learned d) All of the above

Cost baseline is: a) Used to monitor cost performance on the project b) A time-phased budget c) Used to measure cost performance on the project d) All of the above

Crashing: a) Is a schedule compression technique b) Increases cost c) Is achieved by adding resources d) All of the above

During a project, earned value analysis is performed, resulting in the following numbers: EV: 523,000; PV: 623,000; AC: 643,000. Which results are correct? CV: +120,000; SV: +100,000 CV: +100,000; SV: +120,000 CV: -100,000; SV: -120,000 CV: -120,000; SV: -100,000

During execution of a project which is performed for a customer on a T&M (time and material) contract base, a new project manager is taking over the assignment. He discovers that two members assigned to the project have charged time without performing any work for the project customer. Upon further investigation, he determines that this occurred because there have been no other project assignments open for these employees. The customer is unaware of these facts. What should the project manager do? Try to find some productive work for these staff members in the project and leave them on the team. The best thing is to do nothing. The customer will not realize the problem anyway. Try to find a responsible person for the over-assignment who can be made accountable. Take the two people off the team immediately and arrange for the refund of the excess charges to the customer.

During the full life cycle of the project, a plot of the project's expected expenditure will usually follow a characteristic "S" shape. This indicates that: a. There is a cyclic nature to all projects b. Problems will always occur in the execution phase c. There are high expenditure during closeout d. The bulk of the project budget will be spent in the execution phase

During the project lifecycle, in which part of the lifecycle will risk be the lowest? a. Initiation b. Planning c. Execution d. Closeout

Expectancy theory is based on motivation in terms of expectations people have about: a) Their ability to perform effectively on the job b) The rewards they expect if they perform well c) Satisfaction they will obtain from rewards d) All of the above

Fast tracking: a) Is a schedule compression technique b) Does sequential activities in parallel c) Increases risk of rework d) All of the above

Goldratt's critical chain theory says that in order to reduce risk in schedules we should: a. Start activities in the feeder chains as early as possible b. Start activities in the feeder chains as late as possible c. Start activities in the critical chains as early as possible d. Add buffer to the critical chains

Herzberg divided motivation factors into two classes: satisfiers and dissatisfiers. Examples of satisfiers are: a. Vacation time, assignment of a personal staff assistant b. Work satisfaction, fringe benefit c. Plush office space, performance-based salary raise d. Sense of personal achievement, work satisfaction

If your business sponsor has an important but minor change to the scope, and he requests that you make the change without having to process a change request: a) Accomodate the change b) Refuse to make the change c) Sneak the change in when no one is looking d) Request the client that the change management process has to be followed

In a strong matrix organization structure, the PM's authority is: a) High to almost total b) Limited c) Low to moderate d) Moderate to high

Midway through the project as a Manager you are performing Earned Value Methodology to report performance. Based on your calculations you realize that the initial plan is no longer valid.However you still need to provide an EAC - what is the best course of action ? A. Calculate EAC as EAC = BAC / CPI B. Calculate EAC as EAC = AC + BAC - EV C. Calculate EAC as EAC = AC + (BAC - EV/(CPI * SPI ) D. Calculate EAC as EAC = AC + Bottom up Estimate

Most change requests are because of: a) An omission in defining product/project scope b) A value-adding change c) An external event d) All of the above

On a project team one of the team members has a problem collecting on a medical insurance claim. The team member comes to the project manager and explains the problem. The problem is the responsibility of the: a. Project team b. Project manager c. Executive manager d. Human resource department

Output of Direct and manage project execution process is: a) Project plan b) Preliminary scope statement c) Preliminary cost estimate d) Deliverables

Outputs of Monitor and control project work are: a) Recommended corrective actions b) Recommended preventive actions c) Requested changes d) All of the above

Pareto principle is also known as: a) 80-20 rule b) Law of vital few c) principle of factor sparsity d) All of the above

Phase-end reviews are called: a) Phase exits b) Stage gates c) Kill points d) All of the above

Preliminary project scope statement: i) Is final and needs a change request to be changed ii) Contains high-level cost estimates iii) Sets an initial direction for the project iv) Contains high-level scope estimates a) All of the above b) iii only c) iv only d) ii, iii, iv

Principal sources of project failure: a) Poorly identified customer needs b) Poor planning c) Poor control d) All of the above

Project Quality Management includes: A. Customer satisfaction B. Prevention over inspection C. Continuous improvement D. All of the above

Project quality assurance: a. Includes policing the conformance of the project team to specs b. Provides the project team and stakeholders with standards, by which the project performance is measured c. Is a managerial process that defines the organization, design, resources, and objectives of quality management d. Provide confidence that the project will satisfy relevant quality standards

Risk mitigation is: a) Preventing the risk from occuring b) Sharing the risk with another person/organization c) Making someone else responsible for the risk d) Reducing the impact or probability of occurrence of the risk

Risk monitoring and control produces the following outputs: a) Risk register updates b) Recommended corrective actions c) Recommended preventive actions d) All of the above

Risk register as an output of risk identification contains: a) Identified risks and responses b) Risk categories c) Root causes of risks d) All of the abov

Risk register update is a primary output of: a) Quantitative risk analysis b) Qualiitative risk analysis c) Risk monitoring and control d) All of the above

Scope baseline includes: a) WBS b) WBS dictionary c) Project scope statement d) All of the above

Scope verification and Scope control belong to: a) Planning process group b) Initiating proces group c) Executing process group d) Monitoring and Control process group

Some barriers to communication channels are: a) Lack of clear communication channels b) Physical distance c) Environmental factors d) All of the above

Staff Management Plan contains: a) Staff acquisition b) Release criteria c) Training needs d) All of the above

The beginning and the end of the project is defined by: a. The project plan b. The project charter c. The team charter d. The project lifecycle

The cost management plan can establish: a) Control thresholds b) Organizational procedure links c) Earned value rules d) All of the above

The equivalent of cost-reimbursable contracts is frequently termed: a. Back-charge contracts b. Fixed-price contracts c. Progress payment contracts d. Cost-plus contracts

The key benefits of ____________ process is that it will maintain or increase the efficiency and effectiveness of stakeholder engagement activities as the project evolves and environment changes. A. Plan Stakeholder Management B. Identify Stakeholders C. Manage Stakeholder Engagement D. Control Stakeholder Engagement

The manager of a large corporation wants to sign a contract to build a nuclear power plant in Botswana several thousand miles away from the home office. The project will take several years to build and test. What type of organization will be best for managing this project? a. Functional organization b. Contractor organization c. Matrix organization d. Pure project organization

The original schedule (for a project, a work package, or an activity). Plus or minus approved changes, is called: a. The working schedule b. The target schedule c. The performance schedule d. The baseline schedule

The process of establishing clear and achievable objectives, measuring their achievement, and adjusting performance in accordance with the results of the measurement is called a. Strategic planning b. Contingency planning c. Detailed planning d. Management by objectives

The process required to ensure that the project will satisfy the needs for which it wasundertaken include all activities of the overall management function that determines thequality policy, objectives, and responsibilities and implements them by means such asquality planning, quality control, quality assurance, and quality improvement, within thequality system. This is called: a. Quality assurance b. Quality control c. Quality planning d. Quality management

The project team is considering whether to purchase a service or do it themselves. One of the items that should not be considered in their analysis is: a. The seller's price b. The cost and availability of floor space at the team's facility c. The seller's technical staff d. A competitor's method of outsourcing

There are many ways to organize projects. The persons involved with these projects have several titles that describe their management responsibilities. Which of the following titles describes a person who has a primary responsibility for communications? a. Project manager b. Project manager in a strong matrix environment c. Project manager in a weak matrix environment d. Project expediter

To Complete Performance Index is used to determine ? A. When the project would be complete B. To determine the feasibility of the project C. To identify the risks in the project D. The cost performance required to meet certain objectives

Tools for Plan Quality are: a) Cost-benefit analysis b) Control charts c) Benchmarking d) All of the above

Tools used in risk identification are: a) Delphi technique b) Brainstorming c) Interviewing d) All of the above

Tools/techniques to perform quantitative risk analysis are: a) Expert judgement b) Decision tree analysis c) Modeling d) All of the above

Tools/techniques used in Plan Procurements process are: a) Make or buy analysis b) Expert judgement c) Contract types d) All of the above

Under a blanket order arrangement, which of the following is correct? a. The cost of carrying the inventory is borne by the buyer b. The seller delivers all of the material ordered at one time c. Payments for all of the material are made at one time d. At the end of the blanket order, prices are adjusted for the actual amount of material delivered

Variance analysis compares actual results to planned results. This can be done for: a) Cost b) Schedule c) Quality d) All of the above

WBS includes all project work. Which of the following is also true about WBS? a) It doesn't include product work b) It does not include PM work c) Total of work at lowest levels need not always roll up to higher levels as some extra work may be completed d) None of the above

WBS: a) Prevents work from slipping through the cracks b) Is the basis for estimates c) Provides the team with an understanding of where their pieces fit in the project plan d) All of the above

What is a key element to consider when developing a WBS? A. Can the quality of work be evaluated by testing? B. Are WBS elements organized by phases as level one entries? C. How will element completion be determined? D. Can individual work assignments be managed from the reporting structure indicated by the WBS?

What is the role of the Project Manager in Procurement ? A. Ensure contract contains all the project management requirements such as status reporting , meeting attendance and communication needs B. Ensure contract is satisfying the needs of the project C. Control changes to the contract D. All of the above

When the quality management discipline is implemented, the benefits to costs ratio should at least be: a. Unable to be evaluated b. Less than one c. Of little importance d. Greater than one

Which is not true in regard of RoI (return on investment) for a project? It defines the cumulated net income from an investment at a given point in time or during a defined period. It includes investment, direct and indirect costs and may include allowances for capital cost, depreciation, risk of loss, and/or inflation. It is most commonly stated as a percentage of the investment or as a dimensionless index figure. It is the time when cumulated net income is equal to the investment.

Which of the below are project selection methods: a) Cost-benefit analysis b) Payback period c) Net present value d) All of the above

Which of the following are examples of cost reimbursable contracts: a) Cost plus incentive fee b) Cost plus fixed fee c) Cost plus fee d) All of the above

Which of the following are filters that the receiver uses to filter messages? a. Language and knowledge b. Distance c. Culture and distance d. Language, distance, culture, and knowledge

Which of the following can result in conflicts: a) Schedule b) Project priorities c) Resources d) All of the above

Which of the following is NOT part of a quality plan? A. Benchmarking B. Cost of Quality C. Design of experiments D. Quality audits

Which of the following is a discretionary dependency for schedule: a) Preferential logic b) Soft logic c) Preferred logic d) All of the above

Which of the following is not a standard type of communication? a. Written b. Verbal c. Nonverbal d. Clairvoyant

Which of the following is true about project charter: a) Authorizes a project b) Gives project manager authority c) It is issued by the sponsor with the authority to fund d) All of the above

Which of the following is true about project closure: a) Contract closure is for each contract b) Contract closure includes product verification and administrative closure c) Administrative closure happens to close the project or each phase d) All of the above

Which of the following is true? a) RACI (Responsible-Accountable-Consult-Inform) is a type of RAM (Responsibility Assignment matrix) b) RAM shows the resources' responsibilities on the project c) RAM and RACI are matrix-based charts d) All of the above

Which of the following media can a communicator use to present information? a. Visual b. Audio and visual c. Tactile d. Visual, audio, and tactile

Which of the following sequences is in the proper order: A: Define scope, estimate activity duration, estimate resources, determine budget B: Collect requirements, develop human resource plan, estimate activity duration, sequence activities C. Collect requirements, define scope, determine budget, sequence activities D. Collect requirements, define scope, create WBS, define activities, sequence activities

Which of the following statements are not true regarding WBS ? A. Provides a graphical picture of the hierarchy of the project. B. Identifies all of the work that needs to be performed. C. Can help facilitate in estimating costs and schedule. D. Helps identify depenencies

Which of the following statements below is NOT true regarding differences between administrative closure and contract closure ? A. Contract closure is performed before administrative closure B. Administrative closure is not complete without Contract closure C. Administrative closure is done only once per phase or once for the project - while Procurement closure can be done as many times as needed depending on the number of contracts D. Lessons learned is performed only during administrative closure

Which of the following statements describes best the relationship of quality and grade? Low grade is always a problem; low quality may be overcome by a good rework and repair process. Grade is a category or rank given to entities having different functional requirements but the same need for quality. Both quality and grade can often be improved through intelligent measuring, testing and examining. Low quality is always a problem as it bears on the ability of an item to meet requirements; low grade may sometimes be acceptable.

Which of the following statements is not true regarding a Contract ? A. Legally binding in nature B. Obligates buyer to provide compensation and obligates seller to provide some product or service in return C. By careful administration of terms and conditions the buyer can transfer some of the risks to the seller D. Contracts undergo an approval process as any other plan

Which of the following would not be a part of the procurement management process? a. Purchasing b. Contract negotiations c. Inspection d. Marketing

Which of these is a reason to start a project: a) Problem b) Market c) Opportunity d) All of the above

Which tool and technique is used in the processes Create WBS and Define activities? Nominal group technique Human resource assignment Brainstorming Decomposition

With a lot of expertize in project management - many of your companies co managers consult you for advise and inputs.One of your colleagues who is relatively inexperienced in managing projects wants to compare the project work and measure the deviations - which document should he refer to ? Choose the option that BEST answers the question ? A. He should refer to the Project Management Plan B. He should refer to the Scope Management Plan C. He should refer to the Schedule Management Plan D. He should refer to the Performance Measurement Baseline

You and your team are in the process of creating WBS and WBS Dictionary.What would be the BEST choice of attributes in a WBS Dictionary ? A. Work Package ID and Work Package Description B. Work Package ID,Control Account ID and Work Package Description C. Work Package Description D. Work Package ID,Control Account ID,Work Package Description,Acceptance Criteria,Responsible Organization,Cost,Assumptions

You are a project manager managing a project that has not been making good progress.Certain issues like a flash flood have significantly delayed the laying out of the plinth for the shopping complex.There have been a lot of escalations from key stakeholders and executive management is pressing for getting the project on track.In a review meeting - your lead architect sensing the urgency - suggests a change that could significantly decrease the schedule.She is very confident that the suggested change will work to get things on track. As a project manager what is the best course of action ? A. The project is lagging - so implement the change request as it would reduce the schedule B. Reject the idea of making the change as this will need an approval from change control C. Create a change request and submit to change control board D. Identify the impact of the change to the scope and cost and then include this information in the change request

You are in charge of a project to build a bridge across a river.You are midway through the project.However due to changes in environmental laws the project can no longer proceed and would need to be terminated.Executive management has asked you to document the level of work completed for the project.This would be done in which of the processes ? A. Project Closure B. Contract closure C. Project charter D. Scope Verification

You are in the process of determining how long it would take to complete your project. What would be the best tool to use in this case ? A. Go through the WBS B. Go through the Activity List C. Perform a Root Cause Analysis D. Use a Network Diagram

You are managing a project constructing a bridge over a river.All of the risks have been identified and the design phase is just completed.The team is in its second week of actual construction.One of the subject matter experts reports that there is a possibility of the monsoons to be heavier this year.She points out that the load bearing plates earlier designed may have to be redesigned considering the additional water pressure expected because of additional rain water.What would be your best immediate course of action? A. Schedule an emergency meeting with all stakeholders to discuss this risk B. Risk mitigation by immediately redesigning the load bearing plates C. Write up a change and submit to the Change Control Board for approval D. Update the Risk register to add this risk along with its probability and impact

You are managing a project related to building a skyscraper.However as per regulations no work can be started till the government body has approved and provided necessary clearance.This is an example of what kind of dependency ? A. Mandatory Dependency B. Hard Logic C. Discretionary Dependency D. External Dependency

You are managing a project responsible for doing plantation on a large reserve land.You have created the schedule network diagram and have identified two paths. Path 1 consists of two activities of a duration of 2 and 5 weeks respectively.Path 2 consists of 3 activities with durations of 1 , 3 and 3 weeks respectively.Which of the two paths is the Critical Path ? A. Path 1 B. Path 2 C. Neither D. Both Paths 1 and 2 are Critical Paths

You are part of a Quality Assurance team and have scheduled a Quality Audit for one of the projects - what would not be a goal or objective of performing this audit ? A. To determine if the project activities comply to the organizations policies , processes and procedures B. Identify all the good and best practices being implemented C. Identify all gaps , non conformity and shortcomings D. Identify the root cause of the Quality issues

You are running a project for a customer based on a cost-reimbursable contract with the following terms: Target costs: $ 1,000,000 Fixed fee: $ 100,000 Benefit/cost sharing: 80% / 20% Price ceiling: $ 1,200,000 Which is the PTA (= point of total assumption, break point) of the project? $1,300,000 $1,500,000 $80,000 $1,125,000

You are the project manager in an engineering project and have recently signed a contract with a software vendor for the development of a complicated control solution. The software will be used to control machinery equipment which your project team is currently developing. The contract is a lump-sum contract. The contractor has target cost estimated which seem rather low to you. Which of the following statements is not true for this situation? It is the contractor's risk in this type of contract that their profit may vanish if costs have been underestimated. This form of contract should only be chosen when all the requirements for the building of the product are well-known by all parties involved. In a fixed-price contract, change requests can cause issues regarding additional time and extra costs for the changes to be applied. It is likely that your organization may have to assume any unexpected additional costs for the software development.

You are the sponsor of a project which has just kicked off.This is an ambitious project to build a top of the line 18 hole golf course.Which of the following BEST describes your role as a sponsor ? A. Managing changes to the project B. Create the Work Performance Baselines C. Publish Work Performance Reports D. Publish the approved Project charter

You have a team of project managers reporting to you.Recently a new manager relatively inexperienced has joined your team.Considering his level of experience you assign him to a small project.Considering low complexity and few stakeholders involved - you envision the project to have no surprises or hiccups.You have identified the number of communication channels to be only 6.However with increase in scope of work 2 additional stakeholders who need to be communciated with join the team.You ask the manager to identify the number of communication channels now.The correct answer is : A. 6 B. 10 C. 8 D. 15

You have asked your team members to provide estimates of tasks.Based on the estimate provided you see a specific team member seems to have provided estimates on the higher side.You decide to discuss with the concerned team member.She replies that as she did not have an idea of how long it would take she had guessed the estimate and then to be on the safer side simply doubled it ! What is this known as ? A. This is a Lead B. This is a Lag C. This is Free Float D. This is a Pad

You have been asked to provide Cost estimates for a project which would be responsible for the complete electrical installation in warehouses. As a project manager - you have had past experience in similar projects in your previous organization.The organization you have joined - also has recently done a similar project - and there is an urgency in providing the estimate as mandated by executive management - so what estimation technique would you adopt ? A. Ask your prior organization for the estimates B. Use Parametric Estimating technique C. Use Bottom Up Estimating D. Analogous Estimates

You have been assigned as a project manager to a software project. While you and your team are working on a WBS (work breakdown structure), estimations for activity durations based on the activity list vary significantly. Which additional documents may help you clarify this situation? Milestone list and scope baseline. Project schedule network diagrams and human resource plan. Activity cost estimates and scope baseline. Activity attributes and project scope statement.

You have been assigned to a project that deals with developing a software product for the BFSI domain.You and your team are building the schedule network diagram.While sequencing activities one of the team members - who is an Architect indicates that rather than interacting with the database on every activity - we should introduce an activity which would cache the data.He argues that this will improve performance and hence this activity should be introduced in the sequence prior to the other activities that deal with database interaction. What kind of a dependency is this ? A. This is an example of Mandatory Dependency B. This is an example of External Dependency C. This is an example of Discretionary Dependency or Soft Logic D. This is an example of Hard Logic

You have been criticized that certain specifications in your scope statement do not pass the test for SMART objectives. What are SMART objectives? Objectives specified in far more detail than necessary for a execution of a successful project. Easily achievable objectives which help you reducing the pressure on yourself and the team. Objectives that should be achieved in order to attain formal recognition by both the customer and the project sponsor. Objectives that are described using specific, measurable, assignable, realistic and time-related specifications.

You have just completed developing the Schedule Network Diagram for a project that deals with building super sonic state of the art Jet planes.You have identified your critical path which includes building a wind tunnel.You see that in addition there is another path which deals with building the tail of the plane - whose duration is close to the critical path.You also notice considerable floats on the other paths.You now need to assign resources to the tasks - you have a few team members who are highly skilled and a team of resources who are relatively inexperienced.What would be the best course of action while assigning resources ? A. It is irrelevant which resources are assigned to tasks - resource skills and critical paths have nothing in common B. Assign all the skilled resources to building the wind tunnel which is the critical path - assign the non skilled task to building the tail. C. Assign the inexperienced staff to the task of building the wind tunnel - and assign the skilled task to all other tasks. D. Assign one half of the skilled resources to the task of building the wind tunnel and the other half to building the tail and assign the less experienced staff to all the other tasks.

You have received a number of seller responses for contracting work related to setting up office cubicles.One of the bids received happens to be from a very good friend of yours.You know she has done good work in the past.What should be the BEST course of action ? A. Do nothing and let the seller selection proceed B. Ensure that your friend gets the contract as she has done good work in the past C. Inform your company regarding the conflict of interest and disqualify your friend D. Inform your company regarding the conflict of interest and let selection of seller happen with no prejudice

You have recently joined an organizations project management office.After reviewing the organizational assets you realize that project managers have not routinely documented lessons learned for their projects.There are a few projects that are about to start - You decide to call up a meeting of all the project managers and explain the need of Lessons Learned.In order to get a buy in from your managers - What would you focus on as the best use of this document A. It helps the team to plan tasks B. It helps in performance reporting C. It will help the manager to better control the project D. The historical information can be used for other projects

You have scheduled regular weekly team meetings with project team members.Things have been going to plan and there have been no variances till date with respect to the work performance baselines.A site engineer reports that he had to perform a couple of corrective actions - however they were not logged - as a Project Manager what should you do ? A. Reprimand the team member for not documenting the corrective action B. Reprimand the team member and ensure the corrective action is reverted C. Do nothing - this is bound to happen on a project D. Document the corrective actions performed in the historical records

You have worked in the current organization and from managing projects you have now graduated to portfolio management and have a number of project managers reporting into you.Your company has bagged a prestigious project of a very similar nature to the one you had executed some years back.You ask the current project manager to look up the lessons learned for the past project - where would these be stored ? A. Projects performance reports B. Projects status reports C. Projects record management system D. Organizational process assets

You just found out that the company that you were planning to use in your project is known for being late in delivering their products that can lead to losses to the project. You decide to go with a different company to ______ the risk. a) Mitigate b) Reject c) Transfer d) Avoid

You know that the success of your project will be determined by how well you manage risks.You know that identifying risks upfront can help you be better prepared with risk response strategies.So you decide to identify risks by taking help of experts.You have identified some good experts and rather than calling them into your office - you send them questionnaires.You promise them complete anonymity so that they give unhindered responses.What information gathering technique are you adopting? A. Brainstorming B. Root Cause Identification C. SWOT analysis D. Delphi Technique

You know that the success of your project will be determined by how well you manage risks.You know that identifying risks upfront can help you be better prepared with risk response strategies.You discuss and consult with other project managers in the company.One manager suggests usage of SWOT to identify risks.What would you do next as a part of this technique ? A. Gather team members and experts together and discuss to identify risks B. Gather anonymous responses from experts and identify risks C. Perform root cause analysis to identify problems , their cause and potential response D. Identify the Organizations strengths and weaknesses

Your company has just bagged a project for electric cable layout and routing for a large shopping complex - and you have been tasked with providing the cost estimates.You choose to rely on your past experience of similar such projects.You breakdown the costs of the cables per foot and unit cost of cable trays.What type of cost estimating technique are you relying on? A. Analogous cost estimate B. Top down cost estimate C. Bottom up cost estimate D. Parametric estimates

Your company has won a project to build a school playground with specific toys and a sandpit.The school has mandated that the project be completed prior to start of the school after Holidays .You review the plan and see that the estimated completion date is nearly a month after the desired completion date.As resources are sparse you do not have the option to add additional resources.However you see that the sand pit work can start in parallel to the play kits being installed.Your analysis tells you that by performing these activities in parallel - the project would meet its schedule.This is an example of : A. Scope Creep B. Resource Levelling C. Crashing D. Fast Tracking

Your project is executed with a globally spread virtual team. The project progress has been found to be too slow. Which measure is most likely to immediately speed up the project? Technical training for all team members Daily phone conferences and detailed reporting A team meeting at a location convenient to all team members Collocation of team members at a suitable place

Your team has just bagged a software development project.The executive management is very pleased as this is a very prestigious project.However you are a little worried considering the complex nature of the project.You decide to try and identify the possible risks.You get all relevant stakeholders together and conduct mammoth discussions.Together you have come up with a number of risks.However based on your experience - you still feel that not all the risks have been identified.You decide to set aside some budget for the risks that you have not identified but are sure you will encounter.Where does this budget come from? A. Cost Management Plan B. Cost Baseline C. Contingency Reserves D. Management Reserve

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