COMN 103 Ch. 2 Quiz

Why is "a person who is deaf" a better description than "a deaf person"? a. The first description treats the disability as one feature rather than the defining feature of a person. b. Neither description is arguably better; both statements convey the same meaning. c. The first description is more inspiring than the second. d. The first description is more grammatical than the second.

a. The first description treats the disability as one feature rather than the defining feature of a person.

Culture shock is also known as ____________ shock. a. disinhibition b. self-monitoring c. mindfulness d. adjustment

d. Adjustment

Carmen is a 70-year-old, middle-class, Episcopalian lesbian, who no longer drives due to acute vision loss. Which communication concept would best address this description of Carmen? a. (Dis)ability b. Multimodality c. Salience d. Intersectionality

d. Intersectionality

In which culture is a person who sees him/herself as less capable more likely to voice an opinion and feel satisfied when doing so? a. Low context b. High power distance c. Achievement d. Nurturing

d. Nurturing

Code-switchers ____________. a. reject their personal heritage b. ignore cultural diversity c. posture to impress others d. embrace a form of bilingual ability

d. embrace a form of bilingual ability

While part of a multicultural work group, Fatima, who is Arab, feels teammate Jarrod, who is American, is too blunt when expressing his opinion. Jarrod, for his part, feels Fatima is evasive and unassertive. These people are encountering value differences primarily associated with ____________. a. achievement versus nurturing b. high versus low power-distance c. uncertainty avoidance d. high versus low context

d. high versus low context

Teenagers may see the elderly as a(n) ____________. a. low context culture b. co-culture c. in-group d. out-group

d. out-group

Which example best illustrates Marshall McLuhan's metaphor of a "global village"? a. McDonald's restaurants expanding to more than 100 countries b. Helmut from Germany and Lin from China developing a friendship through Facebook c. The 2016 Olympic Village in Rio De Janeiro housing athletes from every nation d. The UNICEF Tap Project bringing clean drinking water to thousands of children in remote African locations

b. Helmut from Germany and Lin from China developing a friendship through Facebook

Someone from ____________ is most likely to answer the question "Who am I?" by saying, "I am a mother" or "I work for ABC Corporation." a. Great Britain b. Japan c. North America d. Australia

b. Japan

David and Derek, who are visiting India together for the first time, are inclined to stereotype the locals and complain about hotels and restaurants that they feel don't measure up to American standards. Which quality that helps develop intercultural communication competence are they most evidently lacking? a. Tolerance for ambiguity b. Open-mindedness c. Knowledge and skill d. Patience and perseverance

b. Open-mindedness

When Austrian students are praised for asking their teachers questions while Filipino students see questioning their teachers as inappropriate, they are exhibiting values associated with ___________. a. Uncertainty avoidance b. Power distance c. High versus low context d. Individualism versus collectivism

b. Power distance

____________ is the weight we attach to a particular person or phenomenon in interaction between people from different cultures. a. Prejudice b. Salience c. Achievement culture d. Assimilation

b. Salience

In North American society, categories such as age, ethnicity, race, gender, sexual orientation, physical disabilities, and religion are all considered ____________. a. collectivistic cultures b. co-cultures c. achievement cultures d. individualistic cultures

b. co-cultures

Rather than classifying some exchanges as intercultural and others as free from cultural influences, it's more accurate to talk about ____________. a. power distance b. degrees of cultural significance c. intersectionality d. high and low context

b. degrees of cultural significance

Melina is a study abroad student who works in the International Students Office on campus. At the weekly staff meeting, Melina contributes little to the discussion and defers to her supervisor, Maria, when she is asked a direct question. Melina is likely visiting from a country characterized by __________. a. low power distance b. high power distance c. high context d. low context

b. high power distance

When an American answers the question "Who am I?" by citing personal factors, while a Chinese person answers the same question by identifying groups in which she/he is a member, they are expressing value differences associated with ____________. a. uncertainty avoidance b. individualism versus collectivism c. power distance d. high versus low context

b. individualism versus collectivism

Low-context cultures tend to value and emphasize ____________. a. relational harmony b. straight talk c. non-verbal cues d. silence

b. straight talk

"I'm sorry" can mean different things to native Japanese and English speakers due to differences in __________. a. uncertainty avoidance b. verbal codes c. intersectionality d. power distance

b. verbal codes

Japanese has as many as ____________ different ways to say I, depending on whether you want to be polite, casual, businesslike, or arrogant; to emphasize your family role, your social situation, age, or gender. a. 50 b. 30 c. 100 d. 70

c. 100

Which of the following cultures is the most likely to be characterized by an informal verbal style of communication? a. English b. Japanese c. American d. Nigerian

c. American

According to cross-cultural research, who might be expected to prefer the largest zone of personal space? a. Ignazio from Italy b. Syed from Saudi Arabia c. Basil from Britain d. Chen from China

c. Basil from Britain

____________ is an unfairly biased and intolerant attitude toward others who belong to an out-group. a. Code-switching b. Ethnocentrism c. Prejudice d. Stereotyping

c. Prejudice

Nigel strives to advance his career by getting a raise and promotion in London. Gita, who works for the same company at another branch in Indonesia, is more concerned with helping her colleagues and developing supportive relationships at work. These cultural differences are associated with ____________. a. high versus low context b. uncertainty avoidance c. achievement versus nurturing d. high versus low power-distance

c. achievement versus nurturing

Jenny would like to bring her service animal to work, a Labrador Retriever who helps her deal with severe anxiety. She is not sure, however, that she wants to disclose her condition to colleagues. By de-emphasizing differences and staying quiet about her disability, Jenny has chosen a strategy of integration called ____________. a. perspective taking b. code-switching c. assimilation d. accommodation

c. assimilation

The degree to which members of a culture feel threatened by ambiguous situations and try to stay away from them is known as ____________. a. power distance b. code-switching c. uncertainty avoidance d. assimilation

c. uncertainty avoidance