comptastudy

What is a Command Line Interface (CLI)?

A Command Line Interface allows the user to interact with the OS using typed commands or scripts rather than a GUI.

If you do not have a support contract, what is likely to be the best option for obtaining advice about a problem with an application?

A product support or community forum

you are using the mouse to access a file located on a network server. There are currently no mapped drives. What should be your first step?

Open the Network object from Explorer and locate the server hosting the file

What two things are configured on a disk to make storage space on the disk available to the Windows OS?

The disk must contain at least one partition, typically allocated a drive letter, and the partition must be formatted with a suitable file system.

What is the registry and how does it distinguish Windows and Linux?

The registry is a database of configuration settings supporting the Windows OS. Linux uses individual text files to store settings.

Which method does a technician use to configure and improve a system's memory usage?

Use of virtual memory or a pagefile, where disk space is used to supplement system RAM

What protection feature in Windows is designed to prevent a script or software from making unauthorized changes to the OS configuration?

User Account Control (UAC)

Your computer locks up (freezes) periodically and feels hot to the touch. Could these things be related?

Yes, many lockup problems are caused by overheating.

You are advising a colleague about best practices when troubleshooting. You have identified the following techniques to use to identify a problem: gather information, duplicate the problem, question users, identify symptoms, and approach multiple problems individually. If you are following CompTIA's troubleshooting model, what other piece of advice should you give?

Determine if anything has changed