CompTIA A+ Core 2 Objective 3 -- 1102 Objective 3

" "👩‍💻 Hands-On IT / Help Desk Training - New IT Career in Months! 👩‍💻 https://joshmadakor.tech/it What steps should you take to create a repair drive? A. Access Settings | Update & Security | Recovery | Creating a Recovery Drive B.Select Troubleshoot users | System restore C.Enable Debugging from Startup Settings D.Disable Driver Signature Enforcement

" "Correct Answer: A. Access Settings | Update & Security | Recovery | Creating a Recovery Drive Explanation: The correct steps to create a repair drive, in accordance with the passage, include accessing Settings, then Update & Security, followed by Recovery, and finally selecting 'Creating a Recovery Drive' option. Incorrect Answer Explanation(s): B. Select Troubleshoot users | System restore assumes you are already in the recovery environment, while this step is to create the drive to get there in the first place; C. Enable Debugging from Startup Settings is for diagnostic purposes and not creating recovery drive; D. Disable Driver Signature Enforcement is for allowing non-signed device drivers to install and not related with creating a recovery drive. Reference: Page Number 473 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What does an APIPA address enable in a host? A. Connection only with the local network B.Connection only with a DHCP server C.Connection with any network beyond the local network D.Connection even without a valid IP address

" "Correct Answer: A. Connection only with the local network Explanation: A host configured with an APIPA IPv4 address can only connect with the local network and not beyond. This is identified if the IP for the host falls between 169.254.0.1 and 169.254.255.254. Incorrect Answer Explanation(s): B. An APIPA address does not specifically enable a connection with a DHCP server. C. The APIPA address does not enable a host to connect to any network outside of the local network. D. An APIPA address is an IP address and does not enable connection without a valid IP. Reference: Page Number 481 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What effect can low storage have on the performance of an operating system? A. It can prevent critical system functions from starting or completely finishing B.It can increase the speed of data processing C.It can enhance the stability of the operating system D.It has no significant effect on the operating system's performance

" "Correct Answer: A. It can prevent critical system functions from starting or completely finishing Explanation: Low storage in an operating system can indeed prevent critical system functions from starting or completely finishing. This is because these system functions require a certain amount of storage space to operate correctly, and if this space is unavailable, they will fail to start or end correctly. Incorrect Answer Explanation(s): B: Low storage does not increase the speed of data processing. In fact, it can slow it down because the operating system has less space to work with. C: It does not enhance the stability of the operating system, but rather, it can cause instability because critical system functions may fail to run properly. D: Low storage can negatively affect the performance of an operating system. It can cause critical system functions to fail to start or complete, which can cause instability in the operating system. Reference: Page Number 484 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What are the primary reasons for Bluetooth connectivity issues? A. Limited Distance, Compatibility Issues, Power Requirements, Device Settings, Interference B.Network congestion, High-speed requirements, Configuration Issues, IP conflicts, Inadequate Bandwidth C.High-speed requirements, Limited Distance, Compatibility Issues, IP conflicts, Inadequate Bandwidth D.Network congestion, Power Requirements, Device Settings, IP conflicts, Interference

" "Correct Answer: A. Limited Distance, Compatibility Issues, Power Requirements, Device Settings, Interference Explanation: Bluetooth connectivity issues primarily arise due to the range limitations of around 30 feet, possible version incompatibility making devices difficult to pair together, high power consumption which may fall short in a device possibly impeding connection, service enabling requirements on the mobile device and further setup for pairing, and interference from wi-fi or other devices that emit RFI(Radio Frequency interference) which may interfere with Bluetooth signals. Incorrect Answer Explanation(s): Choices B, C, and D include issues such as Network congestion, High-speed requirements, IP conflicts, and Inadequate Bandwidth which are not specified in the text as primary reasons for Bluetooth connectivity issues. These are more general network issues rather than peculiar to Bluetooth. Reference: Page Number 503 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" "👩‍💻 Hands-On IT / Help Desk Training - New IT Career in Months! 👩‍💻 https://joshmadakor.tech/it What is the sequence in Settings to create a repair drive in Windows? A. Settings | Update & Security | Recovery | Creating a Recovery Drive B.Settings | Security & Update | Recovery | Create Repair Source C.Settings | Update | Security | Recovery | Repair Drive Creation D.Settings | Security & Update | Recovery | Booting Drive

" "Correct Answer: A. Settings | Update & Security | Recovery | Creating a Recovery Drive Explanation: As the text states, a repair drive can be created by accessing: Settings | Update & Security | Recovery | Creating a Recovery Drive. This sequence leads to the option to create a recovery or repair drive Incorrect Answer Explanation(s): B. The sequence is incorrect and misnamed; there is no 'Security & Update' option in settings. C. The sequence is incorrect; there is no 'Update' or 'Repair Drive Creation' option in settings. D. The sequence is incorrect and misnamed; there is no 'Security & Update' option or 'Booting Drive' in settings. Reference: Page Number 473 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What are some common solutions if a mobile device app fails to launch? A. Soft reset and confirm device compatibility B.Use force stop C.Connect the device to another device and update over a direct connection D.Restart the device

" "Correct Answer: A. Soft reset and confirm device compatibility Explanation: For an application that fails to launch on a mobile device, the typical solutions would first involve implementing a soft reset, checking for any incompatibilities between the app and the device's hardware, OS version, or any vendor-specific customizations. Once these factors have been accounted for, it is necessary to confirm whether the device meets the app's hardware requirements to function properly. Incorrect Answer Explanation(s): B. 'Use force stop' is a solution specific to an app's failure to close or its crash rather than its launch failure. C. Connecting the device to another for an update is a typical solution for when a mobile device or application's fails to update, not necessarily when an app fails to launch. D. While restarting the device can often resolve immediate problems including app launch failures, the text emphasizes first exploring soft reset and device compatibility before considering a device restart. Reference: Page Number 497 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " Why is an NFC connectivity issue typically encountered? A. The NFC sensor is disabled B.The mobile device has been unlocked C.Airplane mode is not disabled D.Payment or identity card is not available

" "Correct Answer: A. The NFC sensor is disabled Explanation: The primary problem leading to NFC connectivity issues is that the NFC sensor is disabled. Airplane mode being enabled can also cause these issues. Incorrect Answer Explanation(s): B: An unlocked mobile device enables NFC, so it would not cause connectivity issues. C: Although airplane mode must be disabled for NFC to work, it's not identified as the main problem. D: The issue being discussed pertains to connectivity problems before the use of a payment or identity card, so its availability does not influence the problem. Reference: Page Number 505 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What could potentially cause the 'Screen Does Not Autorotate' issue on mobile devices? A. The autorotate feature is not enabled B.The device does not support autorotation C.The device is not physically rotated D.The device needs an update

" "Correct Answer: A. The autorotate feature is not enabled Explanation: When the autorotate feature is not enabled, the screen won't change its orientation despite physical rotation of the device. Incorrect Answer Explanation(s): B. The device not supporting autorotation is incorrect because the text mentions that most mobile devices, including smartphones, tablets, and most laptops and notebooks, have this feature. C. The device not being physically rotated is incorrect because the issue being discussed happens despite the physical rotation. D. The device needing an update could be a potential cause, but not the first one to check. Reference: Page Number 506 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " Which of the following could be a reason for a certificate warning? A. The certificate was issued by an untrusted authority B.The certificate is signed by a publicly trusted Certificate Authority C.The certificate is not self-signed D.The fully qualified domain name of the certificate the browser is requesting matches the one on the certificate

" "Correct Answer: A. The certificate was issued by an untrusted authority Explanation: Despite digital certificates validating the credibility of websites or applications, some certificates may still be issued by untrusted authorities. In such cases, a certificate warning is triggered to indicate the potential risks involved. Incorrect Answer Explanation(s): B, C & D are incorrect because certificate warnings are typically caused by anomalies that raise questions about the certificate's credibility. Trusted Certificate Authorities issuing a certificate, the certificate not being self-signed, and the fully qualified domain name matching the one on the certificate are indicators of valid and trustworthy certificates and hence do not trigger certificate warnings. Reference: Page Number 486 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What are crucial steps in resolving PC problems? A. To recognise the symptoms and know where to troubleshoot B.To ignore the initial symptoms and directly replace the hardware C.To always consider a problem as hardware problem D.To consider a problem primarily as a software problem

" "Correct Answer: A. To recognise the symptoms and know where to troubleshoot Explanation: Recognising the symptoms and knowing where to start troubleshooting are keys to resolving PC problems. Each symptom helps to identify whether the problem is a hardware problem or a software problem. Incorrect Answer Explanation(s): Ignoring initial symptoms and directly replacing the hardware could result in unnecessarily replacing functioning components. Not all PC problems are hardware problems, and software problems are often more common. Finally, while many PC problems are software problems, not every PC problem is a software problem, so each issue should be assessed on its individual characteristics. Reference: Page Number 480 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What can potentially cause a mobile device to randomly restart due to disabled services? A. User disabling unneeded services to improve device performance B.Device buttons stuck in the down position C.Overheating of the device D.Poorly designed app overusing system resources

" "Correct Answer: A. User disabling unneeded services to improve device performance Explanation: According to the section, at times, users may disable certain system services aiming to enhance system performance. This can lead to inconsistencies and cause random reboots if the disabled services are necessary for the functionalities of the apps on the device. Incorrect Answer Explanation(s): B. Stuck buttons cause mechanical interruptions but don't directly influence services' functioning. C. Overheating causes the device to limit services or completely shut down, but doesn't represent disabling of services. D. Poorly constructed apps overusing system resources cause issues due to their own malfunctioning, not directly linked to disabling of system services. Reference: Page Number 502 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What does Windows provide when it underperforms or fails to work? A. An automated system repair tool B.A set of tools for diagnosis, analysis, and repair C.A feature that automatically resets the system D.An immediate system shutdown for protection

" "Correct Answer: B. A set of tools for diagnosis, analysis, and repair Explanation: Windows provides tools for diagnosis, analysis, and repair when it fails to work correctly or doesn't work at all. These tools are meant to help resolve any issues the system may be experiencing. Incorrect Answer Explanation(s): A. Windows does not offer an automated repair tool that automatically corrects all system issues. C. Windows does not automatically reset the system when it underperforms or fails to work. This would risk unsaved data and cause user inconvenience. D. Windows does not initiate a system shutdown in the event of underperformance or failure. Rather, it provides diagnostic and repair tools to help fix the problem. Reference: Page Number 470 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " Which type of desktop alert is intended to verify a requested action? A. Information message B.Confirmation message C.Warning message D.Error message

" "Correct Answer: B. Confirmation message Explanation: A confirmation message is used to verify a requested action, often asking 'Are you sure?' types of questions. Incorrect Answer Explanation(s): An information message is used to inform the user that an action has been completed successfully, not to verify a requested action. A warning message, whilst it can ask for confirmation, is primarily used to caution against the potential consequences of a requested action rather than verifying the action itself. An error message alerts the user to a condition or action that violates a validation or business rule. Reference: Page Number 481 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is a reason for a false alert regarding antivirus protection? A. The antivirus program correctly identifies malware. B.A third-party password manager alters Windows Registry entries, causing the antivirus program to misidentify it as malicious. C.The antivirus program needs an update. D.The user installs a new software program.

" "Correct Answer: B. A third-party password manager alters Windows Registry entries, causing the antivirus program to misidentify it as malicious. Explanation: A third-party password manager can create executable files and alter Windows Registry entries, making it look a lot like malware or a rootkit, and causing the antivirus program to flag it and create a false positive. Incorrect Answer Explanation(s): A. While one of the main functions of an antivirus program is to correctly identify malware, this answer doesn't explain the cause of a false alert, which occurs when the antivirus program erroneously flags legitimate software as malicious. C. An outdated antivirus program may indeed cause issues, but this isn't the reason for a false alert. The antivirus program flags legitimate software as malicious because it's unable to correctly identify it, not because it needs an update. D. The act of installing new software itself isn't what triggers a false alert. Rather, it's how the antivirus program interprets the actions of the new software - if it interprets them as malicious, it can produce a false alert. Reference: Page Number 482 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" "👩‍💻 Hands-On IT / Help Desk Training - New IT Career in Months! 👩‍💻 https://joshmadakor.tech/it What is the procedure to create a system repair drive according to the provided information? A. Access Settings | Control Panel | Recovery | Creating a Recovery Drive B.Access Settings | Update & Security | Recovery | Creating a Recovery Drive C.Access Settings | Recovery | System Image Recovery D.Open Command Prompt and input the command 'Create Repair Drive'

" "Correct Answer: B. Access Settings | Update & Security | Recovery | Creating a Recovery Drive Explanation: According to the provided snippet, to create a system repair drive, the user needs to access the Setting, click on the Update & Security option, then Recovery and finally select the option for Creating a Recovery Drive. Incorrect Answer Explanation(s): Choice A: This choice wrongly instructs to access the Control Panel, which is not the correct path according to the given information. Choice C: This choice directs to the System Image Recovery, not for creating a recovery drive. Choice D: There is no mention in the text of using a command prompt command 'Create Repair Drive' for creating a recovery drive. Reference: Page Number 473 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is a common sign that malware has infected the browser or the hosts file? A. The official home page of a site is changed to a different home page B.An incorrect URL is opened when the user clicks a legitimate link C.The browser crashes frequently D.The browser cannot open certain websites

" "Correct Answer: B. An incorrect URL is opened when the user clicks a legitimate link Explanation: The text specifies that a common sign that malware has infected either the browser or the hosts file is browser redirection, where an incorrect URL is opened when the user clicks a legitimate link. Incorrect Answer Explanation(s): A. While this is a malware action known as home page hijacking, the text does not specifically say it's a common sign of a malware-infected browser or hosts file. C. The text does not mention browser crashes in relation to malware infections. D. The inability to open certain websites is not mentioned as a sign of malware infection in the text. Reference: Page Number 487 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" "👩‍💻 Hands-On IT / Help Desk Training - New IT Career in Months! 👩‍💻 https://joshmadakor.tech/it In Windows systems, where can you begin the process of repairing an application? A. Network and Sharing Center B.Apps & Features in Settings C.User Accounts D.Security and Maintenance

" "Correct Answer: B. Apps & Features in Settings Explanation: To repair an application, you can start in the Apps & Features section located in the Settings of a Windows system. From there, select an app and click on Modify to start the repair process. Incorrect Answer Explanation(s): Options A, C, and D are incorrect. Network and Sharing Center is related to network connections and setup. User Accounts is where you manage accounts on the computer. Security and Maintenance is where you address computer security and maintenance issues. None of these are related to repairing applications. Reference: Page Number 468 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is a primary reason for Bluetooth connectivity issues on a mobile device? A. The Bluetooth service is not in use B.Bluetooth devices are limited in range to about 30 feet. C.Bluetooth devices emit radio frequency interference. D.Bluetooth devices are not sufficient in power.

" "Correct Answer: B. Bluetooth devices are limited in range to about 30 feet. Explanation: As described in the study material, Bluetooth devices are limited in range to about 30 feet. This can lead to connectivity issues if the devices trying to connect are outside this range. Incorrect Answer Explanation(s): A. The Bluetooth service not being in use is not a primary reason for connectivity issues as it needs to be enabled and configured for pairing, not necessarily in constant use. C. It is actually Wi-Fi and other RF devices that emit RFI that can impede a Bluetooth signal, not Bluetooth devices themselves. D. It is not that Bluetooth devices are inherently not sufficient in power, but that they use a lot of power. If a device does not have sufficient power, it might not connect. Reference: Page Number 503 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What should you do if an application on your mobile device fails to launch? A. Use force stop to stop any background services B.Confirm the device meets the app's hardware requirements C.Install a system-monitoring app D.Perform a system reset also known as a soft reset

" "Correct Answer: B. Confirm the device meets the app's hardware requirements Explanation: Before an application on your mobile device can launch it may require certain hardware specifications. This includes, but is not limited to, RAM, storage space, specific sensors or radios, processor type, and required camera features. This means that verifying these requirements is an important step when troubleshooting this issue. Incorrect Answer Explanation(s): A. Using force stop to stop any background services is a remedy for an app that fails to close or crashes, not for an application that fails to launch. C. Installing a system-monitoring app is a method for identifying resource utilization issues, particularly when dealing with a slow-performing mobile device, not for an application that fails to launch. D. Performing a system reset, or soft reset is typically considered when an app won't load after verifying hardware requirements. However, it is not the first step to consider when an application fails to launch. Reference: Page Number 498 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What are the two primary ways to fix a corrupted user account profile that prevents system login? A. Use a system restore point and reboot B.Create a new user account and copy the files from the corrupted one to the new one, or fix the user profile settings in the Registry with Regedit C.Reinstall the operating system D.Run a malware scan and reboot

" "Correct Answer: B. Create a new user account and copy the files from the corrupted one to the new one, or fix the user profile settings in the Registry with Regedit Explanation: The text specifically mentions two methods to fix a corrupted user account profile: creating a new user account to replace the corrupted one, or fixing the user profile settings using a utility called Regedit to manually alter the system Registry. Incorrect Answer Explanation(s): Using a system restore point could possibly fix the issue, but it is not one of the specific solutions offered in the text. Reinstalling the operating system is a drastic step that could incur data loss and is not a primary recommendation in the text. Running a malware scan could potentially help, but only if the profile corruption was the result of malware, and again, is not a primary solution highlighted in the text. Reference: Page Number 476 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " Which of the following options in the Advanced Options of WinRE reverts Windows to the previously replaced build and removes all apps or packages installed after the upgrade? A. System Restore B.Go Back to the Previous Build C.Enable Safe Mode D.System Image Recovery

" "Correct Answer: B. Go Back to the Previous Build Explanation: The 'Go Back to the Previous Build' option from the Advanced Options in the WinRE recovery system enables the user to revert Windows to the build/version that was replaced and removes all apps or packages that were installed after the upgrade. This option may not be available if Windows was updated more than 10 days ago. Incorrect Answer Explanation(s): A. System Restore is used to restore the computer to a previous state, not to revert Windows to the previously replaced build. C. Enable Safe Mode is used to start the OS in Safe Mode, it does not revert Windows to the previously replaced build. D. System Image Recovery is used to restore a computer to a previous disk image, not to revert Windows to the previously replaced build. Reference: Page Number 474 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What can be a potential cause for Bluetooth connectivity issues on a mobile device? A. Time zone mismatches B.Inadequate amount of power C.Overheated device D.Low signal strength for Wi-Fi

" "Correct Answer: B. Inadequate amount of power Explanation: Bluetooth devices use a lot of power. If the mobile device does not have sufficient power, it might fail to connect. Incorrect Answer Explanation(s): A. Time zone mismatches does not affect Bluetooth connectivity. C. While overheating can cause a device to malfunction, it is not directly related to Bluetooth connectivity. D. Low signal strength for Wi-Fi can interfere with the Bluetooth signal due to radio frequency interference, but on its own, it is not a direct cause of Bluetooth connectivity issues. Reference: Page Number 503 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is the first step of the Best-Practice Malware-Removal Process? A. Disable System Restore in Windows B.Investigate and verify malware symptoms C.Remediate infected systems D.Educate the end user

" "Correct Answer: B. Investigate and verify malware symptoms Explanation: In the Best-Practice Malware-Removal Process, the first step is to investigate and verify malware symptoms. This involves recognizing that a potential malware outbreak has occurred and taking swift action to prevent it from spreading. This step is crucial because it determines the course of all subsequent steps, including containment and removal of the malware. Incorrect Answer Explanation(s): A. Disable System Restore in Windows - This is step 3 of the process where you make sure that the infected machine cannot infect other systems by storing the malware in its restore points. C. Remediate infected systems - This is step 4, where you try to fix the infected system using antivirus tools. D. Educate the end user - This is the last step, step 7, which is about making the user aware of how to prevent future malware infections. Reference: Page Number 490 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is the purpose of running the 'sfc/scannow' command as part of troubleshooting a low memory warning? A. It helps to shut down unnecessary background processes B.It checks for and replaces corrupted or incorrect operating system files C.It increases the size of the virtual memory D.It physically installs more RAM into the system

" "Correct Answer: B. It checks for and replaces corrupted or incorrect operating system files Explanation: The 'sfc/scannow' command is used to scan all protected system files, and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir%\System32\dllcache. This can help resolve issues that might be taking up unnecessary memory. Incorrect Answer Explanation(s): Choice 'A' is incorrect because the 'sfc/scannow' command does not shut down processes. That's usually manually done by the user or task manager. Choice 'C' is also incorrect because it's not the 'sfc/scannow' command that increases the size of the virtual memory; this would be done differently under system settings. Choice 'D' is obviously false because no command can physically install more RAM into your system. This requires manual hardware installation. Reference: Page Number 462 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " Why might a general system update fail during a sequence of multiple pending updates? A. It's not dependent on the core system update. B.It is applied before the core system updates. C.The core system updates are not needed. D.The update process occurred randomly.

" "Correct Answer: B. It is applied before the core system updates. Explanation: A general system update may fail if it's applied out of sequence and occurs before a core system update which it is dependent on. Incorrect Answer Explanation(s): Choice A is incorrect because a general system update depends on the core system update. This dependency is the reason why it could fail if applied out of sequence. Choice C is also incorrect. Core system updates are necessary, and an out-of-sequence application of updates can cause a failure in the update process. Choice D is not correct. The update process and sequence are not random; an update's order is crucial. Reference: Page Number 484 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What function does the 'Fast Startup' feature serve in a Windows system and how might it negatively affect the system? A. It fosters faster sleep initiation but can cause unexpected wakeup. B.It speeds up the startup process but can lead to problems during shutdown. C.It helps to decrease the temperature of the processor, but may cause system to crash during intense execution tasks. D.It optimized advanced power settings but may lead to occasional system freezes.

" "Correct Answer: B. It speeds up the startup process but can lead to problems during shutdown. Explanation: The 'Fast Startup' feature increases the pace of system startup. However, it also has the adverse effect of possibly causing issues during system shutdown. Incorrect Answer Explanation(s): A. Sleep mode and 'Fast Startup' are two distinct features and do not share the described relationship; C. 'Fast Startup' doesn't have functionality linked to processor temperature adjustments; D. 'Fast Startup' is not related to power settings optimization and does not directly cause system freezes. Reference: Page Number 460 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What does the 'Enable Boot Logging' option do in the Startup Settings menu? A. It starts the OS in Safe Mode. B.It starts the OS in normal mode and creates a log file to track future boots. C.It allows non-signed device drivers to be installed. D.It starts the OS in normal mode with the display resolution set to 800×600.

" "Correct Answer: B. It starts the OS in normal mode and creates a log file to track future boots. Explanation: The 'Enable Boot Logging' option, when selected, starts the OS in normal mode and creates a log file to track future boots. This can be useful for diagnosing and fixing issues with the boot process. Incorrect Answer Explanation(s): A. 'Safe Mode' is another option, not associated with Boot Logging. C. 'Disable Driver Signature Enforcement' allows non-signed device drivers to be installed, this is not what 'Enable Boot Logging' does. D. 'Enable Low-Resolution Video' starts the OS with a set display resolution, but doesn't have a function related to boot logging. Reference: Page Number 473 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is the impact of location services on the battery life of mobile devices? A. Location services do not impact battery life B.Location services can significantly drain the battery, especially when an app constantly requests high-quality GPS updates C.Location services can increase battery life D.Location services only affect battery life if the device is roaming or searching for new wireless networks

" "Correct Answer: B. Location services can significantly drain the battery, especially when an app constantly requests high-quality GPS updates Explanation: Location services can greatly impact battery life. An app that occasionally checks low-accuracy location based on nearby cellular or Wi-Fi networks in the background will have a less significant impact than an app that is consistently requesting high-quality GPS updates. To maximize battery life, it's suggested to keep the location services off unless it is needed. Incorrect Answer Explanation(s): A. This is incorrect. Location services do affect battery life and can significantly drain the battery, depending on how the service is being used by apps. C. This is incorrect. Location services do not increase battery life; they actually use battery power, especially with high-quality GPS updates requested by certain apps. D. This is incorrect. While roaming and searching for new wireless networks can drain the battery, this is not directly related to location services. Reference: Page Number 501 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What should you do if a service has stopped running or is not working properly? A. Uninstall and reinstall the service B.Open Services, select the service, stop it, and then restart it C.Force a system shutdown D.Ignore the problem and hope it fixes itself

" "Correct Answer: B. Open Services, select the service, stop it, and then restart it Explanation: The correct procedure is to open Services, select the service that is failing, stop it, and then restart it. This can often resolve any issues the service is having. Incorrect Answer Explanation(s): Option A: Uninstall and reinstall is a drastic option which may not necessarily fix the issue and could cause other problems. Option C: Forcing a system shutdown may not fix the issue and could cause data loss or other problems. Option D: Ignoring the problem is unlikely to lead to a solution. Reference: Page Number 468 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " Which of the following is a strategy for managing power-hungry components on a mobile device? A. Keep the display on at the highest brightness B.Restrict device roaming and disable searching for new wireless networks C.Frequently use location services D.Have all wireless communications enabled all the time

" "Correct Answer: B. Restrict device roaming and disable searching for new wireless networks Explanation: One of the most effective ways to manage power-hungry components on a mobile device is to restrict device roaming and disable searching for new wireless networks. These actions limit the power drain caused by signal searching, which can be expensive in terms of battery life. Incorrect Answer Explanation(s): Keeping the display on at the highest brightness is counterproductive as it drains the battery more rapidly. Frequently using location services can also quickly drain battery power as these services often require high-quality GPS updates. Having all wireless communications enabled at all times will also swiftly deplete battery life, as each enabled radio inside the device draws power. Reference: Page Number 500 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What can be done when a system is displaying a low memory warning? A. Ignore the warning as it won't affect the system's performance B.Shut down some of the jobs running on the system or increase the size of the virtual memory C.Delete unnecessary files on the hard disk D.Install a new operating system

" "Correct Answer: B. Shut down some of the jobs running on the system or increase the size of the virtual memory Explanation: When a computer displays a low memory warning, it implies that the system is running out of RAM. To mitigate this problem, it is recommended to either shut down some of the running tasks or increase the size of the virtual memory. Incorrect Answer Explanation(s): A. Ignoring the warning may lead to decreased system performance or even a crash. C. Deleting unnecessary files on the hard disk won't free up RAM, they are separate storage types. D. Installing a new operating system is not recommended for a low memory warning, and may not even be possible if memory is too low. Reference: Page Number 462 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What does the 'Enable Low-Resolution Video' option do in the Startup Settings menu? A. Starts the OS in normal mode with the display resolution set to 1080×720. B.Starts the OS in normal mode with the display resolution set to 800×600. C.Starts the OS in safe mode with low display resolution. D.Enables video playback in low resolution.

" "Correct Answer: B. Starts the OS in normal mode with the display resolution set to 800×600. Explanation: The 'Enable Low-Resolution Video' option, found in the Startup Settings menu, starts the operating system in normal mode, but with the display resolution set to 800×600 pixels. This might be needed when the normal resolution of the device is causing issues or not supported. Incorrect Answer Explanation(s): A. This is incorrect as 1080×720 isn't the setting for this option. C. Safe mode is a separate option in the Startup Settings menu and does not necessitate low-resolution video. D. This option does not specifically relate to video playback but the overall display resolution. Reference: Page Number 473 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " Which option from the Advanced Options in the Windows Recovery Environment allows you to restore a computer to a previous disk image? A. Startup Repair B.System Image Recovery C.System Restore D.Command Prompt

" "Correct Answer: B. System Image Recovery Explanation: The 'System Image Recovery' option lets you restore your computer to a previous disk image. This means the computer will revert back to the exact state it was in when the disk image was created, including operating system, programs, settings, and files. Incorrect Answer Explanation(s): A. Startup Repair scans and fixes issues that prevent a computer from starting, it doesn't restore to a previous disk image. C. System Restore returns the computer to a previous state, but not necessarily using a disk image. D. Command Prompt gives access to volumes, folders, and files, but doesn't directly allow for restoration of a disk image. Reference: Page Number 471 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What happens when you disable Early Launch Anti-Malware Protection in the Startup Settings menu? A. It starts the OS in Safe Mode. B.The Early Launch Anti-Malware driver, typically loaded during the boot cycle, is disabled. C.Non-signed device drivers are allowed to be installed. D.It blocks restarts after major failures, like a BSOD stop.

" "Correct Answer: B. The Early Launch Anti-Malware driver, typically loaded during the boot cycle, is disabled. Explanation: The 'Disable Early Launch Anti-Malware Protection' simply disables the Early Launch Anti-Malware driver that is usually loaded during the boot cycle. This driver is run as part of Windows' preventative measures to reduce the impact of malware on the system. Incorrect Answer Explanation(s): A. It starts the OS in Safe Mode: This is incorrect. Disabling Early Launch Anti-Malware has nothing to do with booting into Safe Mode. C. Non-signed device drivers are allowed to be installed: This is the function of the 'Disable Driver Signature Enforcement' option, not the 'Disable Early Launch Anti-Malware Protection' option. D. It blocks restarts after major failures, like a BSOD stop: This is a description of the 'Disable Automatic Restart After Failure' option, not the 'Disable Early Launch Anti-Malware Protection' option. Reference: Page Number 474 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What could be the possible reason for having no cellular or Wi-Fi connectivity, regardless of your location relative to cell towers or Wi-Fi access points (APs)? A. The device is close to a low-signal location B.The device is in Airplane mode C.The network is overloaded D.The carrier limits data rates for non-subscribers

" "Correct Answer: B. The device is in Airplane mode Explanation: Airplane mode, when enabled, turns off all wireless connections. Thus, regardless of your location relative to cell towers or Wi-Fi access points (APs), if the device is in Airplane mode, you will be unable to connect because all wireless connections are off. Incorrect Answer Explanation(s): A. Distance or low-signal location can cause weak connectivity but not a total lack of cellular or Wi-Fi connectivity. C. An overloaded network might result in slow data speeds or inability to place calls, send texts, or transfer data, but doesn't entirely prevent cellular or Wi-Fi connectivity. D. Limitation of data rates for nonsubscribers by the carrier leads to slow data speeds while roaming, but doesn't cause a complete loss of connectivity. Reference: Page Number 504 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is required for successful file transfers using AirDrop between an iOS device and a macOS device? A. The sender and receiver must be connected to the same Wi-Fi network B.The sender must be in the receiver's contacts or both must be configured to receive from everyone C.The sender must have specific administrative permissions on the receiver's device D.The sender and receiver must be using the same type of device (either iOS or macOS)

" "Correct Answer: B. The sender must be in the receiver's contacts or both must be configured to receive from everyone Explanation: AirDrop supports file transfers between an iOS and a macOS device if the sender is on the receiver's contacts or if both are configured to receive from anyone/everyone. Incorrect Answer Explanation(s): A. While on the same Wi-Fi network, can help with file transfers, this is not a specific rule for AirDrop. Uniform Wi-Fi network is not a mandatory requirement. C. The requirement for the sender to have administrative permissions on the receiver's device is not specified in the text. The text only mentions two particular conditions under which AirDrop would work. D. The text expressly states that AirDrop works between different devices namely iOS and macOS. Therefore, having the same type of device is not a requirement. Reference: Page Number 506 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What could be a possible reason for a Windows service to fail to start? A. The service is no longer needed B.The service depends on another service that didn't start C.The service has been uninstalled D.The service is being accessed by multiple users

" "Correct Answer: B. The service depends on another service that didn't start Explanation: A Windows service might fail to start if it depends on another service that didn't start. This is because services can be intertwined and rely on each other to function properly. Incorrect Answer Explanation(s): A. Simply being not needed does not cause a service to fail to start. C. If a service has been uninstalled, it's not just failing to start, it's entirely missing from the system. D. Multiple users accessing a service doesn't cause it to fail to start, although it may potentially lead to other types of issues. Reference: Page Number 461 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is the general cause for a slow-performing mobile device? A. The device is overheating. B.There are too many open apps or poorly constructed apps using too many resources. C.The operating system fails to update. D.The storage space is full.

" "Correct Answer: B. There are too many open apps or poorly constructed apps using too many resources. Explanation: The text suggests that the common cause for slow performance in mobile devices is a lack of resources, which could stem from too many open apps or apps that are poorly constructed, using too many resources, typically memory. Incorrect Answer Explanation(s): A: While an overheating device may slow its performance to protect its CPU, this is not presented in the text as the most common cause. C: An operating system failing to update can create problems, but it is not listed as the main cause of slow performance. D: While a storage space shortage can slow device performance, it isn't the main cause outlined in the context. Reference: Page Number 499 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is the main cause of 'Time Drift' in systems and how is it typically addressed? A. Time drift occurs due to errors in the software's time tracking algorithm and is typically fixed by recalibrating the system clock. B.Time drift is a result of the system clock speeding up or slowing down with the strength of the CMOS battery, and is usually addressed by creating a Group Policy Object (GPO) on remote devices that uses GPS-synchronized time sources. C.Time drift occurs due to inadequate system resources and is corrected by upgrading the system's hardware. D.Time drift is a result of the system's operating system aging, and is usually fixed by system updates.

" "Correct Answer: B. Time drift is a result of the system clock speeding up or slowing down with the strength of the CMOS battery, and is usually addressed by creating a Group Policy Object (GPO) on remote devices that uses GPS-synchronized time sources. Explanation: The CompTIA A+ text suggests that a system's time can drift due to changes in the strength of its CMOS battery, which speeds up or slows down the battery-powered real-time clock (RTC). This drift is usually addressed by creating a GPO that uses GPS-synchronized time sources. Incorrect Answer Explanation(s): Option A is incorrect because time drift is not typically caused by software errors. Option C is incorrect because it suggests that hardware upgrades might solve the problem, yet the issue lies with the CMOS battery, not general hardware. Option D is incorrect because it assumes that the operating system's age is the cause of time drift, which is not the case. Reference: Page Number 465 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What function was initially served by pop-ups on websites? A. To infect the host system B.To display advertisements C.To block drive-by downloads D.To prevent malware protections

" "Correct Answer: B. To display advertisements Explanation: Initially, pop-ups served as simple ad windows on websites. Incorrect Answer Explanation(s): A. To infect the host system - Pop-ups have become carriers of malware recently but their initial function was not to infect the host system. C. To block drive-by downloads - This statement is incorrect. The pop-ups are used by malicious actors to get around anti-malware protections which attempt to block drive-by (nefarious) downloads, not to block them. D. To prevent malware protections - Pop-ups are not designed to prevent malware protections. In fact, abuse of automatic pop-ups has led to the inclusion of pop-up blockers in virtually all antivirus, anti-malware, and browser software. Reference: Page Number 485 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is the primary purpose of the System File Check (sfc) utility? A. To replace the Windows 10 and 11 operating systems B.To examine system and protected OS files for performance issues C.To clean the hard disk drive D.To install software

" "Correct Answer: B. To examine system and protected OS files for performance issues Explanation: The primary purpose of the System File Check (sfc) utility is to examine system and protected OS files for performance issues, not to replace the operating system, clean the hard disk drive or install software. The sfc command is used in many system troubleshooting procedures. Incorrect Answer Explanation(s): A. The System File Check (sfc) utility is not used to replace the operating systems. Its primary use is to examine system and protected OS files for performance issues. C. The System File Check (sfc) utility does not clean the hard disk drive. It checks the integrity of Windows system files and attempts to repair errors if any are found. D. The System File Check (sfc) utility is not used to install software. Its primary use is to examine system and protected OS files for performance issues. Reference: Page Number 470 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is the purpose of the 'sfc C:' command? A. To launch the System File Check utility B.To scan the C: hard disk drive or the boot volume C.To check the integrity of Windows system files D.To repair identified errors on the C: drive

" "Correct Answer: B. To scan the C: hard disk drive or the boot volume Explanation: The 'sfc C:' command is used to scan the C: hard disk drive or the boot volume as part of the System File Check utility, which is a tool used to verify and, if necessary, replace system files for the Windows 10 and 11 OSs. Incorrect Answer Explanation(s): A. The System File Check utility is launched from a command prompt, but 'sfc C:' is a command used within the utility, not to launch it. C. The 'sfc /scannow' command checks the integrity of Windows system files, not 'sfc C:'. D. The 'sfc C:/f' command attempts to repair identified errors on the C: drive, not 'sfc C:'. Reference: Page Number 470 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " Which one of the following is NOT a common cause for an operating system update failure? A. Low storage space B.Too many open applications C.Corrupt files D.Update software malfunction

" "Correct Answer: B. Too many open applications Explanation: The passage does not mention too many open applications as a cause for operating system update failure. The mentioned causes include low storage space, multiple pending updates, corrupt files, and update software malfunction. Incorrect Answer Explanation(s): Low storage space, corrupt files, and update software malfunction are all mentioned in the text as common causes for an operating system update failure. Reference: Page Number 485 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is often the most common cause of random reboots on a mobile device? A. Device overheating B.Stuck buttons C.Bad app D.Battery issues

" "Correct Answer: C. Bad app Explanation: Bad apps, or apps that are poorly constructed and use too much system resources, are the most common cause of random reboots on a mobile device. Incorrect Answer Explanation(s): Device overheating, stuck buttons, and battery issues can also cause random reboots, but they are not the most common cause. Reference: Page Number 502 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " Which tool can be used to fix damaged 'Bootmgr' and 'BCD' files required for Windows to boot? A. diskpart B.bcdedit C.chkdsk D.sfc

" "Correct Answer: B. bcdedit Explanation: The 'bcdedit' tool can be used at a command prompt to fix damaged 'Bootmgr' and 'BCD' files. The command 'bcdedit/?' can be run to list the edit options available. Incorrect Answer Explanation(s): A. 'diskpart' is a text-mode command interpreter that can be used to manage objects (disks, partitions, or volumes) by using scripts or direct input at a command prompt, but it cannot fix damaged 'Bootmgr' and 'BCD' files. C. 'chkdsk' checks a disk and displays a status report. It does not repair boot files like 'bcdedit'. D. 'sfc', or System File Checker, scans and replaces corrupt system files but it does not specifically fix 'Bootmgr' and 'BCD' files. Reference: Page Number 470 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " Which of the following command line operations should you use to check if a host is unable to connect to a network beyond its local area due to an APIPA IPv4 address? A. tracert B.ipconfig C.ping D.netstat

" "Correct Answer: B. ipconfig Explanation: The ipconfig command is used to check the condition of a network connection if the host is configured with an APIPA IPv4 address. Incorrect Answer Explanation(s): A. tracert is used to trace the path that a packet takes from the local computer to a destination host. While useful for troubleshooting it isn't specifically used to check for an APIPA IPv4 address. C. The ping command is used to test the connectivity between two network hosts, but it doesn't provide information about an APIPA IPv4 address. D. The netstat command displays active connections for TCP, but isn't used to check a host's APIPA IPv4 address. Reference: Page Number 480 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What can cause a slow profile load? A. Running multiple programs at once B.A large number of desktop icons C.A bloated user profile D.Not enough hard drive space

" "Correct Answer: C. A bloated user profile Explanation: The reason a profile loads slowly can be due to a bloated profile. When a user logs in, the profile is loaded and the more information, files, permissions, and elements it contains, the longer it could take to load especially for users with a Roaming profile. Incorrect Answer Explanation(s): Running multiple programs at once might slow down the computer, but it doesn't directly contribute to a slow profile load. Having a large number of desktop icons is part of the user's profile and could increase its size, but it's not typically the primary cause of profile bloat. Not having enough hard drive space could impact performance, but it won't specifically cause a profile to load slowly. Reference: Page Number 464 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" "👩‍💻 Hands-On IT / Help Desk Training - New IT Career in Months! 👩‍💻 https://joshmadakor.tech/it What steps are involved in rolling back a device driver in Windows? A. Click Start, select Control Panel, choose System and Security, and click Roll Back Driver B.Go to Settings, click Update & Security, choose Recovery and click Roll Back Driver C.Access Device Manager, locate the device, right-click the device and click Properties, click Roll Back Driver and select Yes, close Properties dialog box and restart the system D.Click Start, select Device Manager, open device category, click Properties, choose Update Driver and select No

" "Correct Answer: C. Access Device Manager, locate the device, right-click the device and click Properties, click Roll Back Driver and select Yes, close Properties dialog box and restart the system Explanation: These are the steps specified in the text for rolling back a device driver in Windows. First, the Device Manager is accessed, the specific device is located, and its properties are opened. The 'Roll Back Driver' option is then clicked and the user must confirm with 'Yes'. Finally, the Properties dialog box should be closed and the system restarted. Incorrect Answer Explanation(s): Choice A is incorrect because the Control Panel doesn't directly provide an option to roll back a driver. Choice B is incorrect because the Recovery section under Update & Security doesn't provide an option to roll back drivers. Choice D is incorrect as it directs you to update the driver, not roll it back, and the 'No' selection is not valid. Reference: Page Number 475 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What does disabling Driver Signature Enforcement in Startup Settings do? A. Prevents the installation of non-signed device drivers B.Blocks restarts after major failures C.Allows the installation of non-signed device drivers D.Starts the OS in Safe Mode with a command prompt UI

" "Correct Answer: C. Allows the installation of non-signed device drivers Explanation: Disabling Driver Signature Enforcement allows the installation of non-signed device drivers. This can be useful in certain troubleshooting and recovery scenarios. Incorrect Answer Explanation(s): A. This is incorrect. Disabling Driver Signature Enforcement permits the installation of non-signed device drivers, not prevents it. B. This describes the function of 'Disable Automatic Restart After Failure', not 'Disable Driver Signature Enforcement'. D. This describes 'Enable Safe Mode with Command Prompt', not 'Disable Driver Signature Enforcement'. Reference: Page Number 473 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is the main purpose of the 'sfc C:/f' command in Windows 10 and 11 operating systems? A. Check the integrity of Windows system files B.Scan the C: hard disk drive or the boot volume C.Attempts to repair any identified errors D.Executes a full system scan

" "Correct Answer: C. Attempts to repair any identified errors Explanation: The 'sfc C:/f' command is used specifically to fix any problems that have been identified via previous commands. It's a follow-up action to a process of identifying errors. Incorrect Answer Explanation(s): Choice A refers to the 'sfc/scannow' command, while choice B refers to 'sfc C:'. Choice D is a concept, not specific to the 'sfc C:/f' command, as it doesn't represent a real command. Reference: Page Number 470 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " Which of the following issues can cause a mobile device to randomly restart itself? A. A faulty charging cable B.Poor WiFi connection C.Bad app D.Static electricity

" "Correct Answer: C. Bad app Explanation: A bad app, meaning an app that is poorly constructed, overuses system resources, and is generally unreliable can cause a mobile device to randomly restart. E-mail and text messaging apps often fall into this category. Incorrect Answer Explanation(s): A faulty charging cable or a poor WiFi connection may cause other issues, but they usually do not cause a device to randomly restart. Static electricity can cause a sudden restart or shutdown, but it is not a common cause. Reference: Page Number 503 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What should be your first action when you receive the message 'An operating system wasn't found' during a startup process? A. Check hard disk connections first. B.Reinstall the Operating System immediately. C.Boot into the BIOS/UEFI to check the boot device settings. D.Assume the hard disk has failed.

" "Correct Answer: C. Boot into the BIOS/UEFI to check the boot device settings. Explanation: The first recommended action to diagnose this issue is to boot into the BIOS/UEFI and check the boot device settings. Incorrect Answer Explanation(s): A. While checking hard disk connections is one of the steps, it shouldn't be the first one. B. Reinstalling the Operating System is an extreme measure and should be done after all other possibilities are exhausted. D. Assuming the hard disk has failed is also an extreme premature conclusion. Reference: Page Number 464 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What can cause a boot failure in Windows 10/11 systems? A. Faulty power supply unit or cable B.Configuration, malware, or mechanical issues C.Both A and B D.Healthy hard drive and proper settings

" "Correct Answer: C. Both A and B Explanation: A boot failure can be caused by various factors such as hardware faults like a faulty power supply unit or cable, BIOS/UEFI firmware configuration, or Windows system faults. In addition to these, configuration, malware, or mechanical issues can also cause a boot failure. Incorrect Answer Explanation(s): Option A and B are individually correct, however, they are not exhaustive. Option D is incorrect because a boot failure cannot be caused by a healthy hard drive and a system with proper settings. Reference: Page Number 459 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" "👩‍💻 Hands-On IT / Help Desk Training - New IT Career in Months! 👩‍💻 https://joshmadakor.tech/it Which of the following choices best describes the process of enabling Safe Mode with Command Prompt using the WinRE recovery system? A. Selecting Troubleshoot, then Startup Settings, and finally Disable Driver Signature Enforcement B.Choosing System Image Recovery from Advanced Options C.Choosing Troubleshoot, followed by Advanced Options, and finally Enable Safe Mode with Command Prompt D.Accessing Settings, followed by Update & Security, then Recovery, and finally Creating a Recovery Drive

" "Correct Answer: C. Choosing Troubleshoot, followed by Advanced Options, and finally Enable Safe Mode with Command Prompt Explanation: The correct sequence to enable Safe Mode with Command Prompt via the WinRE recovery system is to first choose the Troubleshoot option, then select Advanced Options, and finally Enable Safe Mode with Command Prompt. This will start the operating system in Safe Mode with a command prompt user interface. Incorrect Answer Explanation(s): A. Choosing Disable Driver Signature Enforcement does not enable Safe Mode with Command Prompt, this option merely allows non-signed device drivers to be installed. B. System Image Recovery is a different option which restores a computer to a previous disk image, it does not start the operating system in Safe Mode with Command Prompt. D. Creating a Recovery Drive is a preventative measure that needs to be done before a system experiences problems, it is not a method for starting the operating system in Safe Mode with Command Prompt. Reference: Page Number 473 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " Which option in the WinRE recovery system Advanced Options allows for access to volumes, folders, and files through a command line? A. System Restore B.Startup Settings C.Command Prompt D.System Image Recovery

" "Correct Answer: C. Command Prompt Explanation: The Command Prompt option in the WinRE recovery system Advanced Options interface allows for access to volumes, folders, and files through a command line. Incorrect Answer Explanation(s): The System Restore option is used to restore the computer to a previous state, Startup Settings opens the Startup Settings menu with various options for the Windows Startup process, and System Image Recovery is used to restore a computer to a previous disk image. None of these provide access to volumes, folders, and files through a command line. Reference: Page Number 473 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What option in the 'Startup Settings' menu, within the 'Advanced Options' of the WinRE recovery system, allows you to stop the computer from restarting after major failures, like a BSOD stop? A. Enable Debugging B.Disable Driver Signature Enforcement C.Disable Automatic Restart After Failure D.Launch Recovery Environment

" "Correct Answer: C. Disable Automatic Restart After Failure Explanation: The 'Disable Automatic Restart After Failure' option blocks the computer from restarting after it encounters significant failures, such as those that lead to a Blue Screen of Death (BSOD) stop. Incorrect Answer Explanation(s): A. 'Enable Debugging' turns on debugging for the Windows 10/11 kernel, it doesn't block automatic restarts after major failures. B. 'Disable Driver Signature Enforcement' permits the installation of non-signed device drivers, it doesn't block automatic restarts after major failures. D. 'Launch Recovery Environment' option leads back to the Advanced Startup Options page, not blocking computer restarts after major failures. Reference: Page Number 474 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " Which option under 'Startup Settings' enables starting the OS in Safe Mode with a command prompt UI? A. Enable Debugging B.Enable Boot Logging C.Enable Safe Mode with Command Prompt D.Disable Automatic Restart After Failure

" "Correct Answer: C. Enable Safe Mode with Command Prompt Explanation: The 'Enable Safe Mode with Command Prompt' option in the Startup Settings allows for the operating system to start in Safe Mode with a command prompt user interface. In this mode, only necessary system processes and services run, and the command prompt allows for administrative tasks. Incorrect Answer Explanation(s): A. 'Enable Debugging' turns on debugging for the Windows 10/11 kernel. B. 'Enable Boot Logging' starts the operating system in normal mode and creates a log file to track future boots. D. 'Disable Automatic Restart After Failure' blocks restarts after major system failures like a Blue Screen of Death. Reference: Page Number 473 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is a potential solution when the warning message 'Not Enough USB Controller Resources' appears? A. Install more graphics packages B.Increase the number of USB devices C.Install additional USB controllers D.Reduce the number of endpoints

" "Correct Answer: C. Install additional USB controllers Explanation: The text mentions that installing additional USB controllers can be a solution when encountering the 'Not Enough USB Controller Resources' warning message. This is because multiple USB controllers are supported by most motherboards. By installing more controllers, the number of available endpoints increases, potentially solving the resource problem. Incorrect Answer Explanation(s): A. Installing more graphics packages would likely exacerbate the problem, not solve it, as it could potentially need more endpoints. B. Increasing the number of USB devices would likely worsen the problem. More devices tend to consume more endpoints, which may result in more resource warnings. D. Endpoints are a fixed resource of USB controllers, thus, reducing their number is not possible and it won't solve the issue. Reference: Page Number 463 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What does Windows do if there are open files when you select the reboot option? A. It forces a reboot without warning B.It shuts down the app C.It displays a warning D.It automatically saves the open files

" "Correct Answer: C. It displays a warning Explanation: According to the text, Windows displays a warning if there are open files when you select the reboot option. This allows the user to either close the files, which is recommended, or to force a reboot which could lead to data loss or app corruption. Incorrect Answer Explanation(s): A. Windows does not force a reboot without warning when there are open files, it first displays a warning. B. The text does not indicate that Windows shuts down the app if there are open files during a reboot, rather, it gives a warning. D. The text does not state that Windows automatically saves the open files when rebooting, instead it provides a warning to the user. Reference: Page Number 467 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is the purpose of structured processes, such as the six-step troubleshooting methodology, in finding and resolving problems? A. It is meant for clear-cut, easy-to-diagnose problems on servers. B.It is meant exclusively for servers and workstations. C.It is meant for mysterious, troublesome, and hard-to-diagnose problems on peripherals and computers. D.It is meant to make problems more obvious and simple.

" "Correct Answer: C. It is meant for mysterious, troublesome, and hard-to-diagnose problems on peripherals and computers. Explanation: The text states that structured process, like CompTIA's six-step troubleshooting methodology, is meant to help with 'mysterious, troublesome, and hard-to-diagnose problems on servers, workstations, and peripheral devices.' Incorrect Answer Explanation(s): A. The structured process described here is intended for difficult-to-diagnose, not easy-to-diagnose, issues. B. The process isn't exclusive to servers and workstations; it's applicable to all computer-related issues, including peripheral devices. D. The purpose of the process is not to simplify problems or make them obvious - rather it's to help diagnose and resolve complex issues. Reference: Page Number 466 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What action does a motherboard take when the processor's temperature is overly high? A. It increases the speed of the system during startup B.It removes the check from the box next to Turn On Fast Startup (Recommended) in the Power Options C.It shuts down the threatening component to protect itself D.It updates the firmware of the BIOS/UEFI

" "Correct Answer: C. It shuts down the threatening component to protect itself Explanation: When a processor, either the CPU or GPU, overheats, the system may shut down. The motherboard is designed to protect itself by shutting down any component that threatens it. Incorrect Answer Explanation(s): A. Increasing the system speed during startup is linked to the Fast Startup feature, not the processor's temperature. B. Removing a check from the box next to Turn On Fast Startup (Recommended) in the Power Options is a action one can take to disable the Fast Startup feature, not a reaction of the motherboard to overheating. D. Updating the firmware of the BIOS/UEFI may resolve issues related to new technology devices but is not a direct reaction to the processor's high temperature. Reference: Page Number 460 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " How can one prevent a mobile device from overheating? A. Run as many apps as possible B.Keep the brightness of the screen at maximum C.Limit the use of 4G or 5G and close unused apps D.Use the device outdoors on a hot day with no cover

" "Correct Answer: C. Limit the use of 4G or 5G and close unused apps Explanation: Scaling back on the intensity of the display and limiting the use of resource-intensive apps and services such as 4G or 5G can help prevent mobile devices from overheating. It is also beneficial to close any open applications that aren't being used to save system resources and reduce potential heat output. Incorrect Answer Explanation(s): A: Running as many apps as possible will cause the device to use more resources and potentially overheat. B: Keeping the screen's brightness at maximum will use more energy and can lead to overheating. D: Using the device outdoors on a hot day will expose it to external heat sources, potentially causing it to overheat even faster. Reference: Page Number 503 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What are some ways to manage the power use of wireless communication in mobile devices? A. Leaving the screen on to help maintain signal strength B.Increasing brightness for a better Wi-Fi signal C.Limiting or disabling device roaming and searching for new wireless networks D.Keeping location services on at all times to ensure signal connection

" "Correct Answer: C. Limiting or disabling device roaming and searching for new wireless networks Explanation: Wireless communication includes cellular voice, cellular data, Wi-Fi, and other features. These features use radios inside the device and draw power while enabled. Limiting or disabling device roaming and searching for new wireless networks can help manage power use and mitigate battery drain. Incorrect Answer Explanation(s): A. Leaving the screen on does not help manage wireless communication. In fact, this is one of the fastest ways to drain battery life. B. Increasing screen brightness does not improve the Wi-Fi signal. It only contributes to battery drain. D. Keeping location services on at all times does not necessarily improve wireless communication. This service can drain power significantly especially if constantly requesting high-quality GPS updates. The recommended approach is to keep location services off unless needed. Reference: Page Number 501 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " Which of the following is an example of power setting that may cause system shutdowns and should be reviewed? A. Fast startup B.Sleep mode C.Minimum Processor State setting in the Processor Power Management group D.Processor's temperature

" "Correct Answer: C. Minimum Processor State setting in the Processor Power Management group Explanation: The Minimum Processor State setting in the Processor Power Management group could contribute to system shutdowns and should be reviewed and potentially adjusted. Incorrect Answer Explanation(s): While Fast startup, Sleep mode, and the Processor's temperature can all potentially contribute to system shutdowns, they are not considered power settings that need review and possible adjustment. Reference: Page Number 461 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " Which of the following actions voids the warranty of the mobile device by accessing its top-level directory? A. Sideloading B.Putting the device into developer mode C.Rooting/Jailbreaking D.Downloading bootleg/malicious application

" "Correct Answer: C. Rooting/Jailbreaking Explanation: Rooting or Jailbreaking a device allows user access to top-level directories of the operating system. In the case of Android, this process is called rooting and in iOS, jailbreaking. This action voids the device's warranty by tripping an internal switch. Incorrect Answer Explanation(s): A. Sideloading refers to the downloading of apps from third-party sites which can weaken a device's security. B. Developer mode opens advanced configuration settings and does not void the device's warranty. D. Downloading a bootleg/malicious app is harmful but does not involve accessing the top-level directory of the mobile device. Reference: Page Number 509 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What should you do if you notice signs of potential malware infection, such as frequently used files being inaccessible, system or personal files being altered, renamed, or corrupted? A. Ignore and continue normal operation. B.Immediate shutdown of the computer. C.Run a malware scan and quarantine any flagged files. D.Delete all personal files to avoid possible infection.

" "Correct Answer: C. Run a malware scan and quarantine any flagged files. Explanation: When there are signs of a potential malware infection, such as frequently used files being inaccessible, system or personal files being altered, the correct action should be to run a malware scan immediately and quarantine any flagged files. This is to isolate the potential malware and stop it from causing further damage. Incorrect Answer Explanation(s): Ignoring the issue (Option A) can lead to further damage or loss of data. Immediate shutdown of the computer (Option B) can disrupt any ongoing processes, and does not guarantee the removal of the malware. Deleting all personal files (Option D) can lead to unnecessary data loss and does not necessarily remove the malware. Reference: Page Number 483 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is the recommended action mentioned in the text to recover from a failed update process on a Windows system? A. Delete all files and restart the system B.Manually install the updates C.Run the sfc/scannow command D.Uninstall and re-install the OS

" "Correct Answer: C. Run the sfc/scannow command Explanation: In the event of a failed update process on a Windows System, it is recommended to run the 'sfc/scannow' command. This command will scan for and attempt to repair any corrupted system files in the OS, which can be a potential cause of failed updates. Incorrect Answer Explanation(s): Option A is incorrect as deleting all files and restarting the system is not the recommended method, as it may lead to loss of data. Option B is incorrect because if the update process has failed, installing updates manually may not fix the potential issues that caused the failure. Option D is incorrect as the reinstalling the OS is typically a last resort after all other troubleshooting steps have been exhausted. Reference: Page Number 485 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" "👩‍💻 Hands-On IT / Help Desk Training - New IT Career in Months! 👩‍💻 https://joshmadakor.tech/it Which of the following accurately describes the process to create a system repair drive in case of being unable to boot a computer or access its startup options? A. Settings | Network & Internet | VPN | Add a VPN Connection B.Settings | Ease of Access | TalkBack | Settings C.Settings | Update & Security | Recovery | Creating a Recovery Drive D.Settings | System | About | Renaming the PC

" "Correct Answer: C. Settings | Update & Security | Recovery | Creating a Recovery Drive Explanation: To create a system repair drive should you encounter startup problems with your computer, go to Settings | Update & Security | Recovery | Creating a Recovery Drive. Incorrect Answer Explanation(s): A, B, and D are incorrect because none of these paths lead to the option for creating a recovery drive. Option A guides you to the VPN settings, option B to the TalkBack settings, and option D to renaming the PC options, none of these choices provide the capability to create a recovery drive. Reference: Page Number 474 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is one of the noted potential causes for frequent system shutdowns or restarts on a Windows system? A. Hard drive failure B.Use of an outdated operating system C.Sleep mode D.Use of excessive graphic design software

" "Correct Answer: C. Sleep mode Explanation: The passage states that Sleep mode can be a desirable feature, especially if you are frequently away from your work area. However, sleep mode can also initiate a shutdown on occasion. Therefore, this can be one of the potential causes of frequent system shutdowns or restarts. Incorrect Answer Explanation(s): A. Hard drive failure - The text does not mention any connection between a hard drive failure and the issue of sudden or frequent shutdowns. B. Use of an outdated operating system - The text does not suggest that the use of an outdated operating system could cause frequent shutdowns. D. Use of excessive graphic design software - There is no information in the text that suggests the use of excessive graphic design software causes frequent shutdowns or restarts. Reference: Page Number 460 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " Which option in the 'Advanced Options' menu can be used to scan for and fix issues preventing a computer from starting? A. System Image Recovery B.Command Prompt C.Startup Repair D.Startup Settings

" "Correct Answer: C. Startup Repair Explanation: The 'Startup Repair' option in the 'Advanced Options' menu is designed to aid in diagnosing and solving problems that might prevent a computer from starting or booting correctly. It will scan the system for common issues and attempt to automatically fix them. Incorrect Answer Explanation(s): A. System Image Recovery is used to restore a computer to a previous disk image, not to scan for startup issues. B. Command Prompt provides access to volumes, folders, and files, but does not automatically scan for and fix startup problems. D. Startup Settings opens a menu with different options for starting the operating system, like Safe Mode or Debugging, but doesn't specifically fix issues preventing the computer from starting. Reference: Page Number 473 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " Which of the following options would you select if you needed to boot the Operating System in Safe Mode using the Windows Recovery Environment? A. System Restore B.Command Prompt C.Startup Settings D.System Image Recovery

" "Correct Answer: C. Startup Settings Explanation: Safe Mode is an option that is under Startup Settings in the Windows Recovery Environment. It starts the operating system in a more limited state, allowing for troubleshooting or recovery actions to take place. Incorrect Answer Explanation(s): A. System Restore would revert your computer to an earlier state, which doesn't directly relate to booting the system in Safe Mode. B. Command Prompt opens a line for access to volumes, folders, and files, but it doesn't allow launching the system in Safe Mode directly. D. System Image Recovery would restore the computer to a previous disk image rather than booting it in safe mode. Reference: Page Number 473 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What can cause a device with removable batteries to randomly shut down? A. It may be due to overheating B.The user might have disabled some services C.The battery might not be tightly fitted into the connectors D.It may be due to a bad app

" "Correct Answer: C. The battery might not be tightly fitted into the connectors Explanation: Mobile devices with removable batteries can experience shutdowns when the battery becomes slightly disconnected from the connectors or does not fit tightly into them. Sudden movements can cause the battery to disengage, leading to a shutdown. Incorrect Answer Explanation(s): A. Overheating can cause a system shutdown but it is not specifically linked to devices with removable batteries. B. Disabling services might disrupt the system operations, but it is not specifically linked to mobile devices with removable batteries. D. Bad apps can cause random reboots, but they are not specifically tied to mobile devices with removable batteries. Reference: Page Number 503 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" What can be useful to troubleshoot the cause of a Blue Screen of Death (BSOD)? A. The color of the blue screen B.The time when the error happened C.The error code displayed on the BSOD D.The version of Windows installed

" "Correct Answer: C. The error code displayed on the BSOD Explanation: The error code displayed on the BSOD can be looked up on the Microsoft Support website or using the Windows Event Viewer to view the system log files, which can provide insights into what caused the system error. Incorrect Answer Explanation(s): A. The color of the blue screen doesn't provide any specific information about the error occurred. B. Although the time of the error could be useful in some context, it's not the main information you need to troubleshoot a BSO D. D. The version of Windows installed is useful to know, but it's not the specific piece of information given by a BSOD that helps troubleshoot the problem. Reference: Page Number 457 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What might be the problem if a host has no valid IP configuration? A. The host is configured with an APIPA IPv4 address. B.The issue is with the gateway devices. C.The problem may be the network connection (for example, the cable of a wired connection or the settings of a wireless connection). D.The IP configuration supplied by a DHCP server to a host appears to be good.

" "Correct Answer: C. The problem may be the network connection (for example, the cable of a wired connection or the settings of a wireless connection). Explanation: If the host does not have a valid IP configuration, it implies that no IP address has been assigned. Therefore, the problem could be with the network connection itself, such as the cable for a wired connection or the settings for a wireless connection. Incorrect Answer Explanation(s): A. The APIPA IPv4 address would allow the host to connect to the local network, but not beyond that. B. If the problem were with the gateway devices, then the IP configuration supplied by a DHCP server to a host would not appear good. D. If the IP configuration supplied by a DHCP server appears good, it's stipulated that the issue is not with the host or the network devices. This does not directly relate to a host having no valid IP configuration. Reference: Page Number 481 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " If a host has no valid IP configuration, what could be the probable issue? A. The IP configuration supplied by a DHCP server is not good. B.The host is configured with an APIPA IPv4 address. C.There might be a problem with the network connection. D.There are issues with the gateway devices.

" "Correct Answer: C. There might be a problem with the network connection. Explanation: If the host has no valid IP configuration, it could be an issue with the network connection such as a faulty cable in a wired connection or wrong settings in a wireless connection. Incorrect Answer Explanation(s): A. The quality of the IP configuration supplied by a DHCP server is not directly related to the host's own IP configuration. B. Having an APIPA IPv4 address should allow the host to connect to the local network. D. Issues with gateway devices do not directly lead to a host having no valid IP configuration. Reference: Page Number 481 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What are the symptoms of a malware-infected web browser? A. Constantly crashing B.Frequently displaying pop-ups C.Changing the default search engine D.All of the above

" "Correct Answer: D. All of the above Explanation: A malware-infected web browser can exhibit several symptoms including frequent pop-ups, additional toolbars, changes to the default search engine and displaying unrelated search results. It can also cause slow performance and excessive crashes. Incorrect Answer Explanation(s): A. Constantly crashing: This is a symptom of a malware-infected browser, but not the only symptom. B. Frequently displaying pop-ups: This is a symptom of a malware-infected browser, but not the only symptom. C. Changing the default search engine: This is a symptom of a malware-infected browser, but not the only symptom. Reference: Page Number 485 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What options can be chosen after booting a computer into the WinRE recovery system and selecting Advanced Options? A. System Restore, Command Prompt, Enable Debugging, Go Back to the Previous Build B.Enable Safe Mode, Disable Driver Signature Enforcement, Launch Recovery Environment, System Image Recovery C.Enable Low-Resolution Video, System Image Recovery, System Restore, Disable Automatic Restart After Failure D.All of the above

" "Correct Answer: D. All of the above Explanation: After booting into the WinRE recovery system and selecting Advanced Options, you can choose from a variety of options including System Restore, System Image Recovery, Startup Repair, Command Prompt, Startup Settings (with its own list of options), and Go Back to the Previous Build. Incorrect Answer Explanation(s): All the options listed in Answer Choices A, B, C, are correct and can be found in Advanced Options after booting a computer into the WinRE recovery system. Thus, Answer Choice D, 'All of the above', is the correct answer Reference: Page Number 472 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " Which of the following may contribute to frequent shutdowns or restarts on a Windows system? A. Sleep mode and Fast Startup B.Overheating of the CPU or GPU C.Advanced power settings D.All of the above

" "Correct Answer: D. All of the above Explanation: All the mentioned points, Sleep mode, Fast Startup, Overheating of CPU or GPU, and Advanced power settings, are areas that someone should look at to resolve an issue of a system frequently shutting down or restarting itself. Incorrect Answer Explanation(s): Choosing only A, B, or C is incorrect because not just one, but all of the mentioned points can contribute to the problem of a system frequently shutting down or restarting. Reference: Page Number 460 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What are possible reasons for Bluetooth connectivity issues? A. Bluetooth devices are limited in range to about 30 feet. B.Bluetooth devices use a lot of power. C.Bluetooth is a service that must be enabled on a mobile device and also configured for pairing. D.All of the above

" "Correct Answer: D. All of the above Explanation: All the options listed are described in the text as being primary reasons for Bluetooth connectivity issues. These include range limitations, power usage, need to enable and configure the service, and interference from other RF devices. Incorrect Answer Explanation(s): There are no incorrect choices listed this time, as all the given options were listed as key reasons for Bluetooth connectivity issues in the text. Reference: Page Number 504 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What are some of the common issues that can cause a mobile device to randomly restart itself? A. Stuck buttons, email apps, and device overheating B.Battery disconnection and removal of antivirus C.Disabling system services and closing unused apps D.All of the above

" "Correct Answer: D. All of the above Explanation: All the presented options are mentioned in the text as causes for a mobile device to randomly restart itself. This includes stuck buttons, problematic apps like email apps, device overheating, system services being disabled, and disconnection or loose connection of the battery. Incorrect Answer Explanation(s): A, B, C: While each of these options lists valid issues that can cause random reboots, they do not capture all the possible causes listed in the provided text. The correct answer includes all possible causes. Reference: Page Number 502 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What could be the possible causes of a system freezing while playing a graphically intensive game? A. An error in the game code B.A hardware problem on the video card C.An overwhelmed video card or bad section of RAM D.All of the above

" "Correct Answer: D. All of the above Explanation: As mentioned in the text, various factors could contribute to a system freezing while playing a graphically intensive game such as, an error in the game code, a problem with the video card driver, a hardware problem on the video card, or a bad section of RAM. Therefore, all options are correct. Incorrect Answer Explanation(s): Options A, B and C each independently could be a reason for system freezing but they are not the only causes. Therefore, they are not the best choices. Reference: Page Number 462 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " A Windows system usually becomes instable after what kind of changes? A. An update or fix is applied B.A new cutting-edge hardware device is installed C.A large application is installed D.All of the above

" "Correct Answer: D. All of the above Explanation: The text specifies that a Windows system usually becomes instable after a major change has been made, such as an update or fix is applied, a new cutting-edge hardware device is installed, or, rarely, when a large application is installed. Incorrect Answer Explanation(s): Answer A, B, and C are all correct individually, but answer D encompasses all the possible causes mentioned for system instability in the text. Reference: Page Number 464 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" "👩‍💻 Hands-On IT / Help Desk Training - New IT Career in Months! 👩‍💻 https://joshmadakor.tech/it Where can a user control the reception and type of notifications on a Windows 10/11 Desktop? A. Through the Control Panel B.In the System Properties C.In the Windows Defender D.Using the Notifications & Actions page of the Settings app

" "Correct Answer: D. Using the Notifications & Actions page of the Settings app Explanation: By navigating to the Notifications & Actions page within the Settings app, a user can decide whether to receive notifications, what types of notifications to receive, and from which applications the notifications should originate. Incorrect Answer Explanation(s): A. The Control Panel is not where notifications are managed. B. System Properties does not provide an area to manage notifications. C. The Windows Defender is a security tool, and does not handle notifications. Reference: Page Number 483 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is one of the primary reasons for Bluetooth connectivity issues on a mobile device? A. Bluetooth devices are limited in range to about 60 feet. B.Bluetooth devices use minimal power. C.Bluetooth devices require software installation. D.Bluetooth devices are limited in range to about 30 feet.

" "Correct Answer: D. Bluetooth devices are limited in range to about 30 feet. Explanation: Bluetooth devices have a limited range, usually about 30 feet. This can be a major factor affecting the device's ability to connect. If the device you are trying to connect to is beyond this range, you will likely have difficulty establishing a connection. Incorrect Answer Explanation(s): A. Bluetooth devices are not limited to a range of 60 feet, it is about 30 feet. B. Bluetooth devices don't use minimal power, they actually use considerable power which can be an issue for connectivity if the device has insufficient power. C. Bluetooth devices don't necessarily require software installation to work, but they must be enabled and properly configured on the device. Reference: Page Number 503 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What are some causes of sluggish performance in Windows? A. Too few startup applications B.Running too many applications in ample RAM C.Frequent Windows updates and patches D.Insufficient RAM and too many running applications

" "Correct Answer: D. Insufficient RAM and too many running applications Explanation: Insufficient RAM and too many running applications overload the system, causing it to use the slower virtual memory for a lot of operations. This has a significant negative effect on system performance, making Windows run sluggishly. Incorrect Answer Explanation(s): Having too few startup applications is not a cause of sluggish performance, as having more applications would consume more resources. Ample RAM can support the running of many applications concurrently. Frequent Windows updates and patches help to improve system performance and security, instead of causing sluggish performance. Reference: Page Number 458 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is the most likely cause for a mobile app to fail to update itself automatically? A. The device is running too hot B.There are too many apps running on the device C.The app was recently added to the device D.Insufficient storage space, incompatibility with the device's OS, or a missing service now required by the app

" "Correct Answer: D. Insufficient storage space, incompatibility with the device's OS, or a missing service now required by the app Explanation: When an app fails to update itself automatically, the most likely reasons could be insufficient storage space, incompatibility with the device's operating system, or a missing service that the updated version of the app now requires. Incorrect Answer Explanation(s): A. The device running too hot, B. Too many apps running on the device, and C. The app being recently added to the device do not directly cause an app to fail its automatic updates. These options might affect the overall performance of the device but are not the direct causes for an app's update failure. Reference: Page Number 499 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is the function of the 'bcdedit/?' command in Windows? A. It lists the current settings of a BCD file. B.It edits the BCD file. C.It fixes the damaged Bootmgr and BCD files. D.It lists the edit options available for a BCD file.

" "Correct Answer: D. It lists the edit options available for a BCD file. Explanation: The 'bcdedit/?' command in Windows is used to list the different edit options available for a BCD file. Incorrect Answer Explanation(s): A. The 'bcdedit' command without any parameters lists the current settings of a BCD file, not 'bcdedit/?'. B. The 'bcdedit' command with appropriate parameters can edit the BCD file, but 'bcdedit/?' alone only lists the available edit options. C. The 'bcdedit' command is used to edit BCD files, but fixing damaged Bootmgr and BCD files likely requires more than just this tool. Reference: Page Number 470 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is the function of the Windows Preinstallation Environment (WinPE)? A. It is a full-fledged Windows operating system. B.It is a management tool for Windows update packages. C.It serves as a host for the BIOS/UEFI settings. D.It provides access to troubleshooting, diagnostic, and repair tools.

" "Correct Answer: D. It provides access to troubleshooting, diagnostic, and repair tools. Explanation: Windows Preinstallation Environment (WinPE) is a limited graphical OS that provides access to Windows Recovery Environment (WinRE) which includes troubleshooting, diagnostic, and repair tools. Incorrect Answer Explanation(s): A. It is not a full-fledged operating system, it only provides a series of diagnostic and repair tools. B. It is not a management tool for Windows update packages. C. It does not serve as host for BIOS/UEFI settings. Reference: Page Number 474 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is the best way to conserve battery life with regard to the display on most modern mobile devices? A. Leave the screen on at all times B.Use the highest brightness setting C.Always have notifications turn on the screen D.Keep the display off when possible and use the lowest acceptable brightness setting

" "Correct Answer: D. Keep the display off when possible and use the lowest acceptable brightness setting Explanation: Keeping the display off when it's not in use and using the lowest acceptable brightness setting helps to conserve battery life. This is because the display is one of the most power-hungry components of a mobile device. Incorrect Answer Explanation(s): Leaving the screen on at all times, using the highest brightness setting, and having notifications turn on the screen all contribute to draining the battery quickly. Using low brightness and turning off the display when not in use are recommended for battery conservation. Reference: Page Number 501 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " Which of the following is likely to be a reason for an Operating System update failure? A. High available storage space B.Successfully installed updates C.Perfectly working files D.Multiple pending updates

" "Correct Answer: D. Multiple pending updates Explanation: If the updates are applied out of sequence, especially when there are many updates to be applied simultaneously, a general system update may fail because it might be depending on a core system update to have preceded it. Incorrect Answer Explanation(s): High available storage space will not cause update failure. Instead, low storage can cause critical system functions from starting or completely finishing, thus disrupting the update process. Successfully installed updates will not cause a fault, and rather than perfectly working files causing the failure, it is corrupted files in an update that can lead to major problems for both the update and the OS. Reference: Page Number 485 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What could be one reason for Bluetooth connectivity issues on a mobile device? A. The Bluetooth device is over a 100 feet away B.The Bluetooth device doesn't need power to connect C.The Bluetooth service is always enabled on a mobile device D.RF devices emit radio frequency interference that can impede a Bluetooth signal

" "Correct Answer: D. RF devices emit radio frequency interference that can impede a Bluetooth signal Explanation: Wi-Fi and other RF devices emit radio frequency interference (RFI) that can impede a Bluetooth signal. This could lead to connectivity issues with a mobile device. Incorrect Answer Explanation(s): A. Incorrect because Bluetooth devices have a limited range of about 30 feet. B. Incorrect because Bluetooth devices require sufficient power to connect. If the power is not available, it might not connect. C. Incorrect because although Bluetooth must be enabled on a mobile device, it is not always enabled by default and also needs to be configured for pairing. Reference: Page Number 503 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What does reimaging Windows 10 involve? A. Merely restarting the computer B.Removing some of the installed apps C.Cleaning up the system registry only D.Removing all contents of the hard drive and performing a clean install

" "Correct Answer: D. Removing all contents of the hard drive and performing a clean install Explanation: Reimaging Windows 10 means removing everything on the hard drive, including all installed apps, updates, registry changes and user-created GPOs, and performing a clean install of Windows. This process resets Windows back to its default settings. Incorrect Answer Explanation(s): A. Merely restarting a computer does not constitute a reimage. B. Removing some apps does not count as a reimage, which involves a thorough and complete wipe of all contents on the hard drive. C. Simply cleaning the system registry is not enough, as a reimage necessitates a complete reinstall. Reference: Page Number 475 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " Which of the following is NOT a common cause for an OS update to fail? A. Low storage B.Multiple pending updates C.Corrupt files D.Stable internet connection

" "Correct Answer: D. Stable internet connection Explanation: Stable internet connection is not introduced as a common cause of an OS update failure. A good internet connection would instead support a smooth update process. Incorrect Answer Explanation(s): A. Low storage: A low amount of available storage space can prevent critical system functions from starting or completely finishing, which can lead to an OS update failure. B. Multiple pending updates: If updates are applied out of sequence, a general system update may fail because it's depending on a core system update to have preceded it. C. Corrupt files: If the files in an update are corrupted, this can cause major issues for both the update and the OS, leading to an update failure. Reference: Page Number 484 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What can cause a mobile device to randomly restart, specifically relating to the issue of 'stuck buttons'? A. Overuse of system resources B.The device is overheating C.The battery is not fitting tightly into the connectors D.The buttons, slides, and power switches can become stuck in their down position

" "Correct Answer: D. The buttons, slides, and power switches can become stuck in their down position Explanation: Stuck buttons, slides or power switches can cause a mobile device to randomly restart due to their mechanical nature and because they can become stuck in their down position. Incorrect Answer Explanation(s): While overuse of system resources, the device overheating, and the battery not fitting tightly into the connectors can all cause a mobile device to randomly restart, these are not directly related to the issue of stuck buttons. Reference: Page Number 503 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is the primary purpose of the sfc utility in Windows 10 and 11 OSs? A. To defragment the hard disk B.To delete unwanted files C.To check the status of the RAM D.To examine system and protected OS files for performance issues

" "Correct Answer: D. To examine system and protected OS files for performance issues Explanation: The sfc utility's main purpose is to examine system and protected OS files for performance issues, which can then be fixed if necessary. Incorrect Answer Explanation(s): Sfc utility is not used to defragment the hard disk (A), delete unwanted files (B), or check the status of the RAM (C). These tasks are performed by other tools and utilities in Windows. Reference: Page Number 470 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What does the 'Enable Debugging' option do after you boot into the WinRE recovery system? A. Stops the automatic restart after a major failure B.Loads a command line for file access C.Starts the OS in safe mode D.Turns on debugging for the Windows 10/11 kernel

" "Correct Answer: D. Turns on debugging for the Windows 10/11 kernel Explanation: In the context provided, the 'Enable Debugging' option in the Startup Settings after booting into WinRE enables debugging for the Windows 10/11 kernel. It helps developers to identify, track and resolve issues that may arise. Incorrect Answer Explanation(s): Option A is the 'Disable Automatic Restart After Failure' setting, not 'Enable Debugging'. Option B describes the function of 'Command Prompt'. Option C stands for 'Enable Safe Mode', which is a different setting, distinct from 'Enable Debugging'. Reference: Page Number 473 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is a common security measure used by enterprises to prevent the installation of apps from untrusted sources and the use of sideloading on Android devices? A. Putting the device into Developer Mode B.Rooting the device C.Installing a Malicious Application D.Using mobile device management (MDM) software

" "Correct Answer: D. Using mobile device management (MDM) software Explanation: MDM software allows organizations to control and restrict what applications can be installed and methods of installation (like sideloading) on their enterprise devices, providing better security against potentially harmful or untrusted apps. Incorrect Answer Explanation(s): A. Developer Mode is used for app development or modification and, while it doesn't typically weaken the security configuration, can be misused to install untrusted apps. B. Rooting the device opens up the device to all sorts of potential security risks, including voiding the warranty and providing broad access to the OS and all its components. C. Installing a Malicious Application, by definition, brings harm to the device and is not a security measure. Reference: Page Number 509 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What should you do before installing an application to ensure it will operate properly? A. Delete any unnecessary files from your system B.Install latest drivers C.Download and run the PC Health Check app D.Visit the provider's website or read the system requirements on the packaging

" "Correct Answer: D. Visit the provider's website or read the system requirements on the packaging Explanation: Before installing an application, it's important to verify that your system meets the requirements needed for the app to run properly. This information is commonly found on the provider's website or on the packaging of the application. Incorrect Answer Explanation(s): A: Deleting unnecessary files won't necessarily ensure an application will run properly. It may free up storage space, but doesn't guarantee the app will work correctly if the system doesn't meet its requirements. B: Installing the latest drivers can sometimes enhance performance and fix issues, but it doesn't guarantee your system meets the requirements for a specific application. C: The PC Health Check app is specifically meant for verifying if a system can support an upgrade from Windows 10 to Windows 11, not for checking general application requirements. Reference: Page Number 469 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What is the first thing you should check if a network host cannot connect to a network? A. APIPA address B.No IP configuration C.DHCP configuration D.Windows issues

" "Correct Answer: D. Windows issues Explanation: If a network host cannot connect to a network, the text recommends first checking for Windows issues, specifically whether the network connection is properly configured. This is done by reviewing the status of the network connection on the Internet Network Connections page of the Control Panel and Network and Internet settings. Incorrect Answer Explanation(s): A. APIPA address: This is not the first thing to be checked. This should be checked if the host is configured with an APIPA IPv4 address. B. No IP configuration: This should be checked if the host has no valid IP configuration (no IP address assigned). C. DHCP configuration: If the IP configuration supplied by a DHCP server to a host appears to be good, check the gateway device(s) for connection issues using ping and tracert. Reference: Page Number 480 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)

" " What can cause bluetooth connectivity problems on a mobile device? A. Distance beyond 30 feet B.Incompatibility of Bluetooth versions C.Insufficient power on the device D.Wi-fi and other RF devices emit radio frequency interference (RFI)

" "Correct Answer: All of the above Explanation: All of the mentioned issues could potentially cause bluetooth connectivity problems. The range of Bluetooth is limited, Bluetooth devices might have different versions that render them incompatible, insufficient power on the device might prevent the connection, and interference from RF devices and Wi-Fi can impede a Bluetooth signal. Incorrect Answer Explanation(s): All the given options represent legitimate reasons why Bluetooth might experience connectivity problems. Therefore, none of the options are incorrect. Reference: Page Number 504 in Mike Meyers' CompTIA A+ Core 2 Certification Passport (Exam 220-1102)