Conflict Resolution test review
Which of the following is a strategy for dealing with difficult people? a) Stop wishing they were different b) Argue and don't acknowledge them c) Judge others prior to communication
A) Stop wishing they were differnt
Which of the following is one of the most effective anger management techniques? a)Think before you speak b)get some exercise c) Respond in a passive-agressive manner d)Use humor
A) Think before you speak
Which of the following is not one of the six types of difficult people? a) Uncooperative b)Consistent c) Lackadaisical d) whining
B) Consistent
behavior that demands self expression, attacks, or humiliates other people, generally in a way which shows lack of respect for others is which of the following? a) Agressive b) Assertive c) Passive d) Passive- Agressive
B) Consistent
Which of the following is not a myth about anger? a) Getting angry is the only way to get things done b) There are many ways to deal with anger c) Strongly confronting angry people will back them down d) Ignore it and it will go away
B) There are many ways to deal with anger
This type of behavior involves expressing, beliefs, feelings, and preferences in a way which is direct, and appropriate and shows a high degree of respect. a) Passive b) Assertive c) Aggressive d) passive- agressive
B) assertive
While outwardly submissive, indecisive, and helpless, inside there may be inner conflict , tension, stress, and an inability to meet one's own needs fueling feeling of frustration and anger. This defines which type of behavior? a) Agressive b) passive- agressive c) passive d) Assertive
C) passive
"controlling yourself includes which of the following techniques? a) Holding your breathe b) Negative self talk c) counting to three d) Relaxing
D) relaxing
Learning better ways to communicate is a useful technique for anger management? True or False
True
Which of the following is a sign of when to seek help? a) knowing what anger is b) determining what triggers your anger c) Responding in a passive agressive manner d) Exploring underlying feelings
c) Responding in a passive aggressively manner
