Connect Chapter 6

Modern managers may change the definition of ___ from a task you do for a specific time and in a specific place to something you may do anywhere and anytime.

work

Finding the right information, keeping information in a readily accessible place, and making the information known to everyone in the firm is ____

knowledge management

_____ leadership is a leadership style that involves making managerial decisions without consulting others.

Autocratic

Kirby was an experienced manager who gathered his team each morning and assigned tasks. Lucy supervised a second team; she did not tell them what to do but what needs to be done overall. Lucy's team constantly showed higher productivity. What does this example demonstrate? a. How managers are changing to progressive team leadership b. Why older employees make poor managers c. How a need for diversity in the workplace can cause unfair treatment d. Why order giving and discipline are the most important managerial roles

a. How managers are changing to progressive team leadership

The definition of ______ states: a management function that includes hiring, motivating, and retaining the best people available to accomplish the company's objectives. a. staffing b. managing c. organizing d. leading

a. staffing

As an experienced worker, Carlos used to see his manager gather the team each morning to assign individual tasks, then closely supervise employees. Lately, his manager consults team members, leaves many decisions to them, and helps those who struggle. This example demonstrates how the roles of managers are: a. likely to be the same for all types of industries b. evolving c. staying the same d. shifting from a team-building role to a disciplinary role

b. evolving

Technical skills are the ability to a. train, develop, and support workers b. perform tasks such as filing tax forms or assembling a keyboard c. visualize the organization as a whole and how departments interrelate d. communicate and motivate other people

b. perform tasks such as filing tax forms or assembling a keyboard

The definition of ______ ______ states: choosing among two or more alternatives. a. resource allocation b. brain storming c. strategic planning d. decision making

d. decision making

The definition of ______ ______ states: highest level of management, consisting of the president and other key company executives who develop strategic plans. a. front line management b. middle management c. supervisory management d. top management

d. top management

The definition of ____ _____states: skills that involve the ability to perform tasks in a specific discipline or department.

technical skills

A company's ______ is a broad explanation of why the organization exists and where it is trying to go.

vision

The difference between leaders and managers is that ___ establish a vision and corporate values, while ___ carry out that vision.

1) leaders 2) managers

______ is creating a vision for others to follow, establishing corporate values and ethics, and transforming the way an organization does business in order to improve its effectiveness and efficiency. a. Empowerment b. Motivation c. Leadership d. Management

c. Leadership

The ____ function measures performance relative to the planned objectives and standards, rewards people for work well done, and takes corrective action when needed.

control

The process used to accomplish organizational goals through planning, organizing, leading, and controlling organizational resources is __________

management