Core 2 CompTIA A+

A Windows user runs the Defragment and Optimize Drives tool (dfrgui.exe) on a solid state disk (SSD). What action will the tool take on the drive? (Select all that apply.)

Identifying blocks that are deletable Tagging blocks as writable

A security engineer suggests the use of proximity technology to track the movement of portable equipment. What solution does the engineer recommend?

Radio frequency

A user opens a help desk ticket stating that web content embedded within a particular webpage is not displaying as it should. What does a support technician conclude to be the most likely issue?

A plugin

An iOS smart device user notices that AirDrop is not working properly as files are not being received. What should the user check while troubleshooting? (Select all that apply.)

Bluetooth Contacts

An iOS user struggles with wirelessly connecting a set of headphones to a phone. What does the user check on the phone while troubleshooting? (Select all that apply.)

Bluetooth connection Pairing mode

A user builds a new computer for gaming purposes. The ability to upgrade the performance graphics processing unit (GPU) over time is desired. What GPU type does the user invest in?

Dedicated graphics

A technician would like to set every Windows computer at an organization to have a company logo as a desktop wallpaper. What does the technician determine as the best method for deploying the setting?

Domain group policy

A company has several offices within the United States. Engineers look to configure Microsoft DirectAccess virtual private networking technology for remote connections. Engineers instruct IT to deploy which operating system to Windows desktops?

Enterprise

An engineer configures numerous firewall rules on a system. The system processes the rules in order and then reaches the last default rule which blocks access. Which security principle is in place?

Implicit deny

What might a security engineer suggest as a solution to deter lunchtime attacks?

Policies

An engineer configures an Authentication, Authorization, and Accounting (AAA) server to authenticate credentials for remote users. Credentials are forwarded to the AAA server from a firewall. Which AAA method does the engineer utilize?

RADIUS

An organization looks to make a server available to internet traffic without bringing harm to its private network. An onsite engineer configures a separate network for the server. Which approach does the engineer utilize?

Screened subnet

A new support technician works on entry-level trouble tickets. Which question does the technician use as a closed type of question?

What did the message say?

A Windows user is not able to resolve server names on a local network. After updating the system's hosts file, which command does the user issue?

ipconfig /flushdns

A Windows user runs the Performance Monitor tool to check disk activity. What counter is the best option the user can evaluate to understand how busy the disk is at any given time?

% disk time

A user installs an application on a macOS device. The user determines that installation will require running an additional service. What installer format does the application use?

.pkg

An IPv6 address is made up of bits that identify the network and host of a system. How many bits long is an IPv6 address in total, and how many bits identify the host portion? (Select all that apply.)

128 64

A user upgrades the memory in a Windows corporate workstation from 4 GB to 8 GB. After the upgrade, the user notices that only 4 GB is recognized by the system. What does the user conclude the problem to be?

A 32-bit version of Windows

Which proprietary file system does a Mac workstation use?

APFS

A user experiences difficulty paying a retailer with a touchless near-field supported phone. What does the user check while troubleshooting?

Airplane mode

A recent software installation on a Windows desktop fails. Which internal log file does a technician review to see what may have gone wrong?

Application

A problematic Windows system with multiple operating systems installed does not boot properly. A support technician tries to diagnose by outlining the boot process. The technician determines that the system uses an Extensible Firmware Interface (EFI) system partition. Which file does the technician inspect for problems related to a specific operating system boot problem?

BOOTMGFW

A computer user looks to map a network drive using the most basic scripting language possible. Which language does the user implement for a Windows system?

Batch script

A company looks to dispose of old computer equipment. Which items require special care? (Select all that apply.)

Batteries Toner Motherboard

A user contacts an IT help desk to report that when trying to browse a web page for office supplies, a completely unrelated webpage about gambling is presented. What does the help desk determine the causes could be? (Select all that apply.)

Browser redirection DNS spoofing

A company establishes a mobile device deployment model. The policy states that a corporate-owned phone may be used for personal reasons. Which deployment is in use?

COPE

A user contacts an IT helpdesk. The complaint is that the computer is very sluggish. Support personnel notices high graphics processing unit (GPU) use. What does the helpdesk determine to be the issue?

Cryptominer

A user suspects that a USB drive on their system has been tampered with. The user begins using the drive by saving a few reports while waiting for an IT technician to investigate. What does the user compromise?

Data integrity

A company disposes of old computer systems. While doing so, all hard drives are removed and scheduled for physical destruction. Which method will NOT work with a solid state disk drive (SSD)?

Degaussing

A new help desk technician fields a support call from a user. What initial information does the technician ask the user to provide? (Select all that apply.)

Description of the issue Contact details

A company implements several types of security mechanisms around a high-risk data center. One of the mechanisms allows for a panic button to be pressed. Which security type does this button represent?

Duress

A user loses their company smartphone while traveling. The IT department initiates the securest measure possible to impact work-related data only. What action does the IT department take?

Enterprise wipe

A systems administrator looks to implement a server backup plan. Which two factors govern backup operations? (Select all that apply.)

Frequency Retention

A user would like to use a browser without having to manually clear the cache after every use. Which feature fulfills this need?

Incognito mode

A user claims that they cannot browse the local shared network by name. After evaluating the computer's IP settings and pinging the local share by IP address with no problem, what does a support technician determine as the cause?

Missing DNS address

A user wishes to enable multiple desktops within macOS for different work environments. What feature makes this possible?

Mission Control

A user looks to reconfigure an IP address for a network adapter. Which Control Panel applet is the most direct?

Network Connections

A user boots and installs a legacy Windows operating system on a computer. The user notices that after installation, the system requires many drivers and updates to bring it to a healthy and up-to-date state. The user finds that it is not possible to add updates to which installation media type?

Non-Writeable Optical Disk

A new support technician interfaces with a user that has a computer problem. While discussing the problem, the technician gives undivided attention to the user and asks questions where the person creates their own response. When discussing the problem, what does the technician practice? (Select all that apply.)

Open-ended questions Active listening

A user installs an application on a Linux system by using which method in the operating system?

Package manager

An attacker uses a script to create fileless malware that requires no compilation. What scripting environment does the attacker utilize?

PowerShell

An organization executes a project to replace all of its servers. A change that is requested by management goes through a risk analysis exercise before moving to approval. What will a qualitative approach use for metrics? (Select all that apply.)

Previous experience Opinions

A user at an organization calls the IT help desk in a panic. The user exclaims that according to a message on the computer, someone is trying to extort them. What type of malware does the user experience?

Ransomware

A user experiences a blue screen of death (BSoD) while using a Windows computer. What does a support technician determine to be a good first troubleshooting step?

Remove any newly installed hardware.

A user with a problematic Windows system tries to use a previously created system image. How does the user access the image? (Select all that apply.)

Repair disk Advanced boot

An administrator reviews an audit log and notices strange logins when the business is closed. Which policy does the administrator use to deter this activity?

Restrict login times

Windows allows for several types of installable software. Which type may be transferred between computers when a user utilizes a Microsoft account?

Store apps

How might a mobile-device management suite of software detect that a user has rooted an Android device?

There is no valid developer code signature.

A user attempts to authenticate from one Windows system to another in a domain but fails with no error message. The user verifies the username and password as correct. What does the user determine the issue to be?

Time drift

Due to a recent breach, a cyber architect is tasked with drafting a company-wide memorandum on social engineering attacks and how they can be mitigated. Which statement does NOT support the organization in defeating social engineering attacks?

Train employees to release information based on personally-preferred procedures.

A network engineer implements a proxy at a small company. To avoid management overhead, the configuration does not require settings on every client machine. What type of proxy does the engineer deploy? (Select all that apply.)

Transparent Intercepting

Which root-level file allows for the automatic execution of commands in a legacy version of Windows?

autorun.inf

A technician troubleshoots a Windows system by using the command prompt. If the technician is currently in the directory named C:\Backup and wishes to enter the directory C:\Backup\02102022, what command does the technician use?

cd 02102022

After a recent driver update on a Windows system, the display adapter does not function properly. A technician tries to roll back the driver by using which management console?

devmgmt.msc

A user would like to delete a mapped drive labeled as "X" on a Windows system. Which command will the user issue at the command prompt?

net use X: /delete

A Windows user needs to transfer and retain an entire directory structure from one disk to another. There is also a need to retain New Technology File System (NTFS) attributes. Which command does the user determine will fulfill the need?

robocopy

A user interacts with a Linux distribution that has no desktop graphical user interface (GUI). As the user types, which stream handles the interaction?

stdin

A user on a Linux system would like to run all commands at an administrative level while maintaining a login in their own account. What command does the user issue to accomplish this?

sudo

A systems administrator configures a hardware firewall to allow remote desktop connections to various Windows computers. This involves port forwarding. Which port will the administrator need to change so that each system uses a unique port?

3389

A user looks to implement virtual network computing (VNC) access to a Windows computer while traveling. Which port does the user open on a hardware firewall to allow access?

5900

A computer security team investigates a high-level computer breach at a large company. While investigating the computer, the team learns that a USB drive is missing from the computer. A user states that the drive is now safe with the receptionist of the company. What concerns the team from this action? (Select all that apply.)

Chain of custody Data integrity

A technician configures a legacy computer for a user. Which account authentication policies does the technician implement? (Select all that apply.)

Change the default admin password. Disable the guest account.

A user would like to install an updated Windows operating system (OS) on a computer. There are no files that need to be saved. What options does the user have to accomplish this? (Select all that apply.)

Clean install In-place upgrade

A technician configures a backup routine on an important workstation. Which type does the routine use when only backing changes since the last full backup?

Differential

A systems engineer would like to keep a company's wireless network a secret. How can the engineer accomplish this?

Disable service set ID broadcast.

While implementing security on a small network, an administrator ensures that any data modification is legitimate. What security property pertains to this principle?

Integrity

A user modifies a Windows 10 computer's ease of access settings. Which settings group configures Keyboard usability?

Interaction

A user enables privacy settings on a Windows 10 computer. Which settings pertain to app permissions? (Select all that apply.)

Location service Camera and microphone

A Windows computer user requires help from the IT department. A technician instructs the user to create an invitation file. What type of Windows help session does the user create?

Microsoft Remote Assistance

A systems administrator configures a new Windows workstation. The system uses the New Technology File System (NTFS). The system requires interaction with a Linux system and supports case sensitive file naming by utilizing which feature?

POSIX

A user finds their Android smartphone to be unresponsive when trying to use an app. How might the user resolve the problem so that they may use the phone?

Perform a soft reset.

A user needs to restore a problematic Windows system to its original factory state. What approach does the user utilize to achieve the restoration?

Recovery partition

A user inspects and learns about the electrical components on the inside of a computer. What is measured in ohms?

Resistance

A tech has an Android tablet that no longer receives updates due to its age. Learning that a custom firmware with new features is available, what does the tech require to install the image?

Root access

Malware infects a user's computer. A support technician determines that the malware is executed without requiring any authorization using system privileges. What type of malware currently infects the system?

Rootkit

A user installs an app on a smart device. The device's official app store does not list the app as it is a proprietary app for an organization. What type of installation does the user complete?

Sideload

A user wishes to use an iOS smartphone with a carrier other than the one the phone was originally meant for. What requirement does the user complete to accomplish this?

Sim unlock

A tech firm deploys wireless installations at client sites. As the firm uses Wi-Fi Protected Access (WPA) version 3, which security technology does the deployment utilize? (Select all that apply.)

Simultaneous Authentication of Equals mechanism AES Galois Counter Mode Protocol mode

An IT administrator creates a repository for standard operating procedures (SOPs). What documents does the administrator upload to the repository? (Select all that apply.)

Software installation instructions New-user setup checklist Server decommissioning checklist

A systems administrator looks to have a daily backup of a server located across a wide area network (WAN) link. As the link is not fast, the administrator creates a backup scheme that uses little to no bandwidth and acquires an entire backup of the system. Which scheme does the administrator implement?

Synthetic

A company tightens system security in several ways. One approach implements on-access scanning of files for malware. Shortly after implementation, users complain to the help desk. What is the complaint?

Systems are slow.

An engineer surveys a computer room for environmental impacts. What does the engineer focus on? (Select all that apply.)

Temperature Humidity Ventilation

A tech savvy user browses the network to identify any available shares on all servers. Common knowledge in the company is that there is a share with payroll information. While browsing the servers, the share was found but the user was unable to access the information. Why is the user not able to view the information within the share?

The user does not have permissions to access the share.

Which type of malware replicates between processes rather than infecting a file?

Worm