DAVE'S MCQ

A dedicated device or computer called a print ____ can control several printers connected to a network. A. queue B. server C. manager D. client

B. server

Which of the following should you check to verify the port a printer is using is enabled and working? A. Print logger B. System Monitor C. Resource Monitor D. Device Manager

D. Device Manager

Which of the following is NOT a typical button or key combination function on a notebook computer? A. screen brightness B. CPU speed C. dual displays D. Wi-Fi on/off

B. CPU speed

Which PCMCIA standard uses the 32-bit PCI bus standards and has a bumpy strip on the edge? A. PC Card B. CardBus C. ExpressCard D. NoteCard

B. CardBus

Which type of permission should you set to control access to files and folders by local and network users? A. Sharing on FAT32 volumes only B. NTFS on NTFS volumes only C. NTFS on exFAT or NTFS volumes D. Sharing on NTFS or exFAT volumes

B. NTFS on NTFS volumes only

What might be a simple solution for a user having a login problem on a notebook computer when the user is certain she is entering the correct username and password? A. the keyboard is damaged and needs to be replaced B. NumLock is on, make sure it is turned off C. the trackpad is causing incorrect characters to be entered D. the LCD panel is displaying the wrong login data

B. NumLock is on, make sure it is turned off

How is a network printer identified on the network? A. by its MAC address B. by its IP address C. by the manufacturer name D. by a 16-bit built-in identifier

B. by its IP address

To know the IP address of a network printer, direct the printer to print a ____ page. A. consumables B. configuration C. menu map D. device

B. configuration

Where are you likely to find a copy of the OS build, diagnostic software, and preinstalled applications on a notebook computer if you need to restore the system to its factory state? A. on an SD card that comes with the notebook B. in a recovery partition on the hard drive C. from a removable drive you order from the manufacturer D. by special-ordering a new C: drive from the manufacturer

B. in a recovery partition on the hard drive

What can you do to improve a printer's performance? A. replace the CPU B. increase the memory C. install a larger paper tray D. replace the toner cartridge

B. increase the memory

Which of the following is NOT true about working on a notebook computer in general? A. you should follow the same ESD precautions as on desktops B. once you've learned to service one, it's the same for all notebooks C. you need different tools than you need for desktop maintenance D. on newer notebooks, hard drive replacement is fairly easy

B. once you've learned to service one, it's the same for all notebooks

Which of the following is a program embedded in firmware that manages print jobs? A. print spooler B. print server C. printer cache D. printer proxy

B. print server

What is the process called when Windows receives a print job from an application and places the job in a print queue? A. banking B. spooling C. storing D. pooling

B. spooling

Which of the following is a reason notebooks and notebook parts typically cost more than comparable desktop PCs and components? A. they are faster B. they are more compact C. they use more power D. parts are more generic

B. they are more compact

Which type of hard drive is most likely found in a notebook computer? A. 5.25" FD B. 3.5" PATA C. 1" IDE D. 2.5" SATA

D. 2.5" SATA

___ printers tend to smudge on inexpensive paper, and they are slower than laser printers. A. Laser B. Dye-sublimation C. Thermal D. Inkjet

D. Inkjet

____ printers work by placing toner on an electrically charged rotating drum and then depositing the toner on paper as the paper moves through the system at the same speed the drum is turning. A. Inkjet B. Thermal C. Dye-sublimation D. Laser

D. Laser

Which NTFS permission(s) should you assign if the user should be able to create folders and files and open files to read data, but not delete files. A. Full control B. Read & execute C. Full control, Modify D. Write, Read

D. Write, Read

A ____ printer connects directly to a computer by way of a USB port, parallel port, serial port, or wireless connection. A. network B. shared C. remote D. local

D. local

Which of the following is true about notebooks, netbooks, and all-in-one computers? A. all-in-one computers have the computer case and keyboard built together B. a tablet PC is just another name for a notebook computer C. notebooks are always less powerful than desktops D. netbooks have fewer features than notebooks

D. netbooks have fewer features than notebooks

Which of the following is NOT a consideration for a flickering or dim video display? A. verify Windows settings B. adjust the LCD brightness C. adjust the refresh rate D. no drivers are installed

D. no drivers are installed

What is the first thing you should do to get toner dust off your clothes? A. clean immediately with hot water B. use a hot hair dryer to blow it off C. throw the clothes in the dryer set on high heat D. use a can of compressed air to blow off the toner

D. use a can of compressed air to blow off the toner

Which type of port is NOT likely to be seen on newer notebook computers? A. SD card slot B. dial-up modem C. Ethernet D. HDMI

B. dial-up modem

A laser printer can produce better-quality printouts than a dot matrix printer, even when printing at the same dpi, because it can vary the size of the dots it prints, creating a sharp, clear image using a technology called ____. A. REt B. REx C. VART D. eRT

A. REt

What tool can you use to stop and restart the Windows print spooler? A. Service console B. Task Manager C. Performance Monitor D. MSConfig

A. Service console

Which of the following is NOT a recommended action you should take before replacing or upgrading a component in a notebook? A. connect it to a port replicator, if available B. back up data if the computer is working C. remove cards and disconnect external devices D. remove the battery and unplug the AC adapter

A. connect it to a port replicator, if available

What is a fast way to determine if the problem is with the LCD panel or the video controller on a notebook computer? A. connect it to an external monitor B. replace the video card with a known good one C. replace the LCD panel with a known good one D. connect the LCD panel to another working notebook

A. connect it to an external monitor

Automatically printing on both sides of the page is called ____ printing. A. duplex B. simplex C. duo D. complex

A. duplex

Under what circumstance should you always return a notebook to the manufacturer? A. for serious repairs and it is under warranty B. when you want to add memory C. if you need to replace the hard drive D. to use an external device in place of the failed component

A. for serious repairs and it is under warranty

Which is NOT true about using share and NTFS permissions? A. if both permissions are used, the least restrictive permission between the two applies B. if NTFS permissions conflict between a user and group the least restrictive permission applies C. when you copy a file, the file takes on the permissions of the destination folder D. inherited permissions pass from parent folder to child file or folder

A. if both permissions are used, the least restrictive permission between the two applies

Which of the following is true about which folders to use to hold shared data when working with a workgroup? A. private data for each user should be kept in their C:\Users folder B. all users have access to the folders in the C:\Users folder C. C:\Users\Public should only be used by the Guest account D. Only Administrators and Guest have access to C:\Users\Public

A. private data for each user should be kept in their C:\Users folder

Which of the following is true about notebook computer software? A. the OS is preinstalled at the factory B. they use a standard version of the OS C. you can buy off-the-shelf diagnostic software D. no drivers are required for notebook devices

A. the OS is preinstalled at the factory

Before replacing an image drum, what should you do first? A. unplug it and allow the printer to cool down B. send several test pages to the printer right before replacing the drum C. empty the paper tray D. reset the printer to factory default

A. unplug it and allow the printer to cool down

Which type of memory are you likely to find in today's laptops? A. DDR3 RIMMs B. DDR2 SIMMS C. DDR3 SO-DIMMS D. Rambus SIMMs

C. DDR3 SO-DIMMS

____ is a language used to communicate how a page is to print and was developed by Adobe Systems. A. PCL B. JCL C. PostScript D. GDI

C. PostScript

Which ACPI power-saving state turns off the processor, hard drive, and monitor, but leaves all other devices on? A. S4 B. S3 C. S2 D. S1

C. S2

____ transfer printers use a ribbon that contains wax-based ink. A. Inkjet B. Laser C. Thermal D. Dye-sublimation

C. Thermal

When mapping a drive, you can type in the path to the shared folder on the host computer. What is the syntax for the path? A. \\sharedfolder\server B. \server\sharedfolder C. \\server\sharedfolder D. /sharedfolder/server

C. \\server\sharedfolder

When troubleshooting a live network cable, what should you use? A. a cable tester B. a DVM C. a loopback plug D. an LED indicator

C. a loopback plug

How do you know if a printer needs routine maintenance? A. the number of days since the last maintenance B. the printer stops working if the maintenance period has expired C. the number of pages the printer has printed since the last maintenance D. the LED display shows the number of days before maintenance is required

C. the number of pages the printer has printed since the last maintenance

Which of the following is true regarding cleaning a printer? A. for best results, use ammonia-based cleaners B. use compressed air to blow out loose toner C. wipe the rollers on a laser printer with a dry cloth D. use an antistatic vacuum cleaner to pick up toner

C. wipe the rollers on a laser printer with a dry cloth

Which of the following is true about expansion cards in a notebook computer? A. most use standard PCI Express slots but not PCI slots B. Mini PCI Express cards are bigger than Mini PCI cards C. you may be able to replace an expansion card without extensive disassembly D. all Wi-Fi cards are built-in and cannot be replaced

C. you may be able to replace an expansion card without extensive disassembly