E- Commerce Test 3
______ was the first step in the development of B2B e-commerce?
Automated order-entry systems
Online retail merchant: Virtual merchant disadvantages
Build Brand from Scratch Large e-commerce presence cost Complex order fulfillment structure Low Margins High learning curve and customer acquisition cost
What are the central challenges facing the online retail industry?
Challenges of integrating/developing marketing, fulfillment systems, and coordinating supply chain
Online retail merchant: manufacture direct disadvantages
Channel conflict, cannibalization Challenges of integrating/developing marketing, fulfillment systems, and coordinating supply chain
What is e-procurement?
Connect hundreds of suppliers of indirect goods
Social Network: Sponsored community
Created by government, nonprofit, or for-profit organizations for purpose of pursuing organizational goals Includes corporate sponsored community sites example: etsy, poshmark
What are the risk associated with online auctions?
Delayed consumption costs Monitoring costs Equipment costs Trust risks Fulfillment costs Merchants also face risks nonpayment false bidding bid rigging
The Golden Rule
Do unto others as you would have them do unto you. Putting yourself into the place of others and thinking of yourself as the object of the decision can help you think about fairness in decision making.
Online retail merchant: Omni-Chanel advanatges
Easy to acquire customers Top Sales, $100 Billion Less expensive to acquire customers
What are e-distributors?
Electronic catalogs representing products of thousands of direct manufacturers
Social network: Affinity communitites
Foster discussion and interaction with other people who share same interest related to a demographic factor example: women and stitch
What is a patent?
Grant owner 20-year monopoly on ideas behind an invention, must be new, non-obvious, novel
Online retail merchant: Catalogue merchant disadvantages
High mailing and printing cost Lost of catalogue only sales Some have created a brick and mortar presence, and as such, many face the same challenges as bricks and mortar stores
Online retail merchant: Virtual merchant advantages
Highest % of sales No brick and mortar cost Customers enjoy the low-cost, convenience, and quick fulfillment.
What are the steps in analyzing an ethical dilemma?
Identify facts Define the conflict Identify the stakeholders Identify the options Identify the potential consequences
Universalism
If an action is not right for all situations, then it is not right for any specific situation (Immanuel Kant's categorical imperative). Ask yourself, "If we adopted this rule in every case, could the organization, or society, survive?"
What is spot buying?
Involves purchase of goods based on immediate needs in larger marketplaces that involve many suppliers
Social network: Internet based
Offer focused discussion groups based on shared interest in some specific subject Usually advertising supported example: Fashion tap
Social network: Practiced based
Offer focused discussion groups, help, and knowledge related to area of shared practice May be profit or nonprofit Relies on advertising or user donations
Social network: General communitites
Offer opportunities to interact with general audience organized into general topics Advertising supported by selling ad space on pages and videos example: facebook, twitter
What is industrial consortium?
Purchase of direct inputs from set of invited participants
Online retail merchant: Omni-Chanel disadvanatges
Small Margins Channel Distribution problems Inventory Management problems
Online retail merchant: manufacture direct advantages
Strong customer base Established national brand Lower cost structure, no middle-men
Online retail merchant: Catalogue merchant advantages
Strong customer base Preexisting supply chain/fulfillment systems Great relations with delivery firms/strategies in place
Collective Utilitarian Principle
Take the action that achieves the greater value for all of society. This rule assumes you can prioritize values in a rank order and understand the consequences of various courses of action.
Risk Aversion
Take the action that produces the least harm, or the least potential cost. Some actions have extremely high failure costs of very low probability
Example of omni chanel
Walmart, macys
What are private industrial networks?
Web-enabled networks for coordination of trans-organizational business processes
The Social Contract Rule
Would you like to live in a society where the principle you are supporting would become an organizing principle of the entire society?
Example of manufacture direct
apple, american apparel
How do businesses use of social networks?
as a form of advertising
E-distributors are known for_________
being the most common type of net marketplace
What are the uses of social networks in B2B e-commerce?
can provide personal connections that can help decision making in supply chain
Example of virtual merchant
ebay, birch box
Which of the following is not one of the seven major segments of the retail industry?
electronics and computers
What are the different types of online auction sites.
general purpose, affinity group, focused group, enterprise
What is the current state of social networks?
has a dark side
Which of the following is not one of the central challenges facing the online retail industry?
lack of physical store presence
Example of catalogue merchant
lands end, ll bean
What are the potential benefits of B2B e-commerce?
lower administrative costs, Lower search costs for buyers Reduced inventory costs Lower transaction costs Increased production flexibility by ensuring just-in-time parts delivery Improved quality of products by increasing cooperation among buyers and sellers Decreased product cycle time Increased opportunities for collaboration Greater price transparency Increased visibility, real-time information sharing
What is the current state of portals
most frequently visited sites
The MOTO sector of the retail industry is most similar to the ________ sector.
online retail sales
Companies use _____ to track user statements and views on newsgroups, chat groups, and other public forums
search engines
What are the steps in the procurement process?
search, qualify, negotiate, purchase order, invoicing, shipping, remittance payment
"Do Not Track" falls under which of the following principles in the FTC's new privacy framework?
simplified choice
What social networks have launched a Buy button?
A social consequence of the richness of Internet information is:
very persuasive messages might reduce the need for multiple independent sources of information.
