EIS 3302 ch 1,2,3

Today, computing has changed from an activity primarily focused on _____ to encompassing many social and casual activities.

Automating Work

A network that allows connected computers to share data, software applications, or other resources, typically within a limited geographic area, is called a _______.

Local Area Network

The fact that the value of a company such as eBay increases as more people join and use eBay is characterized as the _____.

Network Effect

When a company allows a customer to opt-in and opt-out with respect to the data it collects, it is implementing the _____.

Choice/Consent

Information systems such as those created by Federal Express are created with the intent of gaining a(n) _______.

Competitive Advantage

Data privacy statements on an organization's Web site satisfy the _____ fair information practice principle.

Notice/Awareness

The cloud computing characteristic that allows users to access cloud resources quickly and easily is called_____.

On-Demand Self-Service

Which of the following are three distinct purposes of organizational data storage?

Operational, backup, and archival

Which of the following is NOT an important consideration for organizations contemplating using services of a public cloud service provider?

Complexity

Which of the following is NOT one of the general types of organizational strategy?

Cost Maximization

Which of the following statements is NOT true about careers in the IT and information systems fields?

Opportunities will be limited to a few small industries.

Which of the following perspectives focuses on using information systems to improve business processes based on the analysis of past behavior?

Organizational Learning

In the knowledge society, ______ has become as important as, and possibly more important than, land labor, and capital.

Information

Which of the following is NOT one of Porter's five primary competitive forces?

Information

The computer ethics issue of ______ is concerned about who owns the information that is stored about people.

Information Property RIghts

Issues associated with computer ethics include all of the following except:

Information Redundancy

An organization's ______ enables the processing, storing, and transmitting of data.

Information Systems Infrastructure

Which of the following challenges of innovative information systems is illustrated by the "format wars" of Blu-Ray versus HD-DVD?

Innovation is often risky

The _____ is a large worldwide collection of networks that use a common protocol to communicate with one another.

Internet

Organizations can utilize Web-based technologies to support proprietary, internal communications by implementing a(n)______.

Intranet

______ is a body of governing procedures, such as guidelines or rules, which are used to organize or manipulate data to make it suitable for a given task.

Knowledge

An e-business revenue model that involves users paying a fee for using protected intellectual property is called _______.

Licensing

_____ decisions are relatively straightforward and usually can be programmed directly into _____ information systems.

Structured;Operational

The purpose of a _____ is primarily to assist in solving massive scientific problems.

Supercomputer

_____ software is necessary to enable the application software to interact with various types of hardware.

System

The job description for a _____ is "responsible for analyzing business requirements and selecting information systems that meet those needs."

Systems Analyst

Which of the following IT megatrends is concerned with the networked connection of a wide array of devices using the Internet?

The Internet of Things

Which of the following is NOT a valid reason for organizations to use information systems?

To avoid attention from the IRS

Which of the following is NOT a reason for companies to choose to outsource business activities?

To increase time to market

A(n)______ refers to anything that occurs as a part of an organization's daily business for which a record must be kept.

Transaction

The category of information systems that is used to process transactions and generate data is _____.

Transaction Processing Systems

The ______ international business strategy has a weakness of being very complex and difficult to manage.

Transnational

An e-business revenue model that involves paying businesses that bring or refer customers to another business is called _______.

Affiliate Marketing

Which of the following correctly characterizes knowledge workers?

All of these statements characterize knowledge workers.

The purpose of a business model is to:

All statements are correct

Software that streamlines and automates business processes and enables organizations to use data effectively is called______ software.

Application

When organizations store data for _____ purposes, the most common media used is magnetic tape due to its probability and durability.

Archival

The transmission capacity of a computer or communications channel, measured in bits per second, is called the ______.

Bandwidth

Which of the following IT megatrends is concerned with the generation, collection, and analysis of vast quantities of of unstructured data?

Big Data

Which of the following competency areas sets an IS professional apart from others and may help protect a person's job from the threat of outsourcing

Business Competency

The type of information system that includes methods and systems for analyzing data warehouses to better understand various aspects of a business is a(n) ____________.

Business Intelligence System

_____ is(are) the activity(ies) organizations perform in order to reach their business goals.

Business Processes

The alignment of _____ is a continuous process of adjusting business goals and the information systems infrastructure to achieve business objectives.

Business and information technology (IT)

The job description for the ________ is "responsible for strategic planning and IS use throughout the firm."

Chief Information Officer (CIO)

_____ is(are) considered among the most important assets an organization has.

Data

Which of the following statements correctly describes the relationship between data and information?

Data are raw facts with no meaning in and of themselves, whereas information is data that has been transformed to be useful.

A(n) _____ is a collection of related data organized in a way that facilitates data searches.

Database

Software that allows an organization to more easily store, retrieve, and analyze its data is called _____.

Database Management

Organizations can more effectively respond to disruptive innovations in their industry by following the _______ process.

Disruptive Growth Engine

A new technology, product, or service that eventually surpasses the existing dominant technology, product, or service in the market is termed a __________.

Disruptive Innovation

Which of the following is NOT a recommended guideline by the Computer Ethics Institute for the ethical use of computers?

Do not think about the social consequences of programs you write or systems you design.

At the tactical level of the organization, managers focus on using organizational resources to increase ______.

Effectiveness

The U.S. Federal Trade Commission has issued ______ on its Web site.

Fair Information Practice Principles

Organizations offering a free basic subscription that can be upgraded to a fee-based, premium subscription offering more features is applying the ______ subscription.

Freemium

Companies that pursue a(n)________ international business strategy attempt to achieve economies of scale by developing products for the global market that can be sold in large quantities.

Global

The _______ component of the IS infrastructure consists of the computers that run the applications and databases necessary for processing transactions or analyzing business data.

Hardware

Information technology (IT) includes:

Hardware, software, and telecommunications networks.

Using information systems to develop extensive knowledge of your customers, thereby providing high-quality customer service, ________.

Increases customer switching costs

Which of the following is NOT contributing to the challenge organizations face in managing their IT infrastructures?

Increasing availability of talented IT professionals

Sources of competitive advantage include all of the following except:

Increasing the time to market

Which of the following is NOT a valid approach to use in assessing the value of an organization's IS infrastructure.

Predictive Value

______ ensure that different computers are able to send and receive messages to/from other computers.

Protocols

When organizations obtain services from a cloud service provider such as Amazon on a pay-per-use basis, they are using a ______ cloud.

Public

A surprising recommendation from the disruptive innovation cycle is:

Put technology ahead of strategy

Having to deal with taxes, tariffs, and import and export regulations is a(n)_________ challenge associated with operating in the digital world.

Regulatory

Having human capital needed to deploy innovative information systems is associated with ______ requirements.

Resources

The purpose of a _____ is primarily to provide services to users within large organizations or to Web users.

Server

The _____ breaks down business processes into individual "building blocks" that are simple, modular, reusable, and interoperable.

Service-Oriented Architecture

Many organizations are faced with the constant need to upgrade to new and improved versions of software that offer better performance and more features. This phenomenon is called ______.

Software Obsolescence

Which of the following cloud computing service models allows the customer to use only applications provided by a cloud infrastructure?

Software as a Service (SaaS)

Which of the following statements about using information systems as a strategic innovation is true?

Using information systems to gain competitive advantage in operating efficiencies will be readily imitated by rivals and is not easily sustained.

______ can be used to identify opportunities to apply information systems to support performed throughout the business and thereby gain a competitive advantage.

Value Chain Analysis

Establishing electronic connections with suppliers and customers is one way organizations enhance their_______.

Value Chains

The ______ component of a business model outlines the utility that the product or service has to offer the customer.

Value Proposition

Web pages are stored on ______, which process user requests for those Web pages using ______.

Webservers; Hypertext Transfer Protocol