Employment Legislation Recruiting - Selection - Training - Performance Appraisal - Compensation and Employee Separation

If a company uses this tool, it can obtain information about an employee's performance from the boss, subordinates, peers, coworkers, and the employees themselves.

360-degree feedback

PERFORMANCE REPORT: This report summarizes the ratings* given to you by your manager (MGR), peers (PEER), and direct reports (DR). 1.Employee completes work before deadlines. MGR = 4.5, PEER = 4.0, DR = 3.02.Employee offers to help team with work. MGR = 4.0, PEER = 4.0, DR = 4.03.Employee annoys and irritates coworkers. MGR = 2.5, PEER = 2.0, DR = 3.5 * Ratings based on a scale where 1 = Almost never, and 5 = Almost always. This form tells you that the waste management company uses a:

360-degree feedback appraisal process Effective

Which term describes exceptions in employment law that permit sex, age, religion, and the like to be used when making employment decisions?

BFOQs

Students read The Encyclopedia of Flower Arranging by Rona Coleman and Sylvia Pepper.

Develop analytical and problem-solving skills.

What term refers to intentional discrimination that occurs when people are purposely not given the same promotion opportunities because of their race?

Disparate trement

Which law establishes the federal minimum wage and rules related to overtime pay (eligibility and rates), record keeping, and child labor?

Fair Labor Standard Act of 1938

Which type of situation is created when unwelcome and demeaning sexually related behavior creates an intimidating and offensive setting?

Hostile work environment

A student is paired with an experienced florist who offers informal advice, suggestions, and guidance.

Impart information and knowledge.

Which of the following are disadvantages of e-learning? Check all that apply.

Often boring and unengaging for employees Increased training development costs Less effective for developing problem-solving skills

Students learn on the job. They are given simple arrangements to complete at first and get more difficult assignments as they master the earlier ones.

Practice, learn, or change job behaviors.

A company should use what type of preparation to avoid evaluation errors and increase accuracy?

Rater training

A company should develop an organizational policy and clear reporting procedures to document what type of incident?

Sexual harassment

Which element assesses job outcomes by requiring someone to judge a worker's performance?

Subjective measures

What legislation prohibits employment discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, or national origin?

Title VII of the Civil Rights Act of 1964

A company hires only from the predominantly black neighborhood where it is located, not realizing that it is eliminating white employees.

adverse impact

A program accepting only students who obtain a 35 on the ACT reveals that substantially fewer Hispanics are accepted. School administrators are surprised by this.

adverse impact

This type of test uses questions about life events to predict whether a person will be successful on the job.

biodata

Structured interviews make especially good predictors of job success when paired with a test..

cognitive abilities

Which type of compensation pays employees a percentage of each sale they make?

commission

A job is a written description of the basic tasks, duties, and responsibilities required of an employee holding a particular job.

description

An employer denies women opportunities for construction work while accepting men.

disparate treatment

What is the goal of monitoring employee reactions, learning, behavior, or results?

evaluating training

You are a manager at Quickhawk, a prescription eyewear retailer. Recently, your boss asked you to hire a new optical assembler. You are now ready to begin recruiting. You know that if you use______________recruiting, you will be likely to bring new ideas into the company, so you decide to use that approach.

external

Judges often use the to determine whether adverse impact has occurred.

four-fifths rule

Are you a citizen of a country outside of the United States? If so, which one?

illegal

How will you care for your children while you are working?

illegal

The process involves collecting job-related information to determine the work activities involved in a position.

job analysis

A company uses this tool to determine the worth of each job in a company by evaluating the market value of the knowledge, skills, and abilities needed to perform it.

job evaluation

Did you graduate from high school?

legal

Have you ever been convicted of a crime?

legal

A company should offer what employment-counseling services to workers who are losing their jobs because of downsizing?

outplacement

Job analysis information should not be collected through:

past performance evaluations of the job incumbent.

What training method focuses on imparting information and knowledge?

planned readings

The process involves identifying a pool of qualified job applicants that are accountable to one another in working toward a common mission.

recruitment

Which training allows employees to practice new behaviors by acting out what they would do in job-related situations?

role-playing

What test measures the extent to which an applicant possesses the particular competency needed to do a job well?

specific ability

Developing behavioral questions based on the knowledge, skills, and abilities required on the job is a critical first step in developing interview.

structured

What type of interview is designed so that all applicants are asked the same set of standardized questions?

structured

Which process determines how well a selection test or procedure predicts future job performance?

validation

A customer interaction simulation is an example of this type of test, which directly measures an applicant's ability to do a job.

work sample test