EX 2

Students arrive at the student affairs office at an average of one every 15 minutes and their requests

1.33

Assumer a fixed cost for a process of 15,000. The variable cost to produce each unit of product is $10

$1,000

Assume the service rate for a q in a truck loading

0.5

You have just determined actual number of workstations that will be used on assebly

0.833

Using CPM what is the lattest finish time for the least activity in the project

12 days

Average does a student spend waiting in line

20 minutes

Using the assembly line balancing procedure 4,6, 7, 2,6, 5 cycle time is 10 minutes

3

Students arrive at the student affairs office at an average of one every 15 minutes

66.67

Using the assembly line balancing procedure, which of the following is required cycle time of the production time

9.6

A project starts out as which of the following

A statement of work

Simple project listing

ABDE

Which of the following basic types of process structures is one which equipment or work processes are arranged according to the progressive steps

Assembly line

Using the CPM which activities haveslack

C

The long term relationship between the inventory, throughout, and flow time of a production system

Little's Law

In the service system design matrix, face-to-face total customization service encounter is expectd so

Low production efficiency

Which of the following is not a suggestion for managing quoums

Periodically close the service channel to temporarily disperse the line

Which of the following is not a basic type of process structure

Product-Process

You have been placed in charge of a large project. SHortened communication lines are required

Pure Project

When balancing an assembly line, which of the following is not a way to reduce the longest track time below

Speed up the assembly line transfer mechanism

Which of following are not examples of poka-yokes described in the text

Tear-out cards in magazines

For an activity in a cpm analysis the early finish time in 20 and the late finish time is 20

The activity is on the critical path

In a Gantt chart the horizontal axis is usually which of the following

Time

A service blueprint is not which of the following

a service encounter that conforms to specifications

Buying a ticket for a college football game

multi channel single phase

Getting an autograph from a famous person might involve standing in which type of queing the structure

single channel, single phase