exam 1 MIS
information technology
Information systems, management information systems, information technology, information management, and computer information systems are often confused with one another. Which of these focuses primarily on hardware and software?
Processing
Which term refers to converting raw data into a more meaningful form?
OLAP
Which tool enables users to view the same data in different ways using multiple dimensions?
They are too expensive to redesign
Why are legacy systems still used?
virtualization
Configuring a server to run a variety of instances of an operating system to appear like many different machines to the end user is an example of ________.
Liability
____________________ involves examining laws on the books that provide individuals and companies the opportunity to recover damages caused by others.
primary
A(n) __________ key uniquely identifies a row or record in a table.
community
A(n) ______________ is a social website that allows groups to meet together and share knowledge about a specific area like coins, space, or stamps.
social commerce
___________ is a way for individuals to provide feedback and reviews about products and services.
XML
___________ uniquely allows for presentation, communication, and the storage of data. It is often used to transfer data from one organization to another.
transaction processing systems
____________ focus on day-to-day operations of a business including managing sales, payroll, and receipts.
Business process reengineering
____________ is a business process improvement model which is most known and used when dramatic change is needed to gain improvements in productivity and efficiency.
Management
_____________ is the largest single group in the U.S. business labor force, and this group dramatically benefits from information to help with the decision-making process.
relational
_______________ databases are by far the most popular type of database on the market today.
business intelligence
_______________ is an emerging area where data is organized in a meaningful way to help managers at all levels make more informed decisions.
social business
________________ commonly involves sites like Twitter and Facebook to collaborate with customers.
systems analysts
_________________ are information systems professionals who help bridge the relationships between technical specialists and end users to identify requirements for improved systems.
knowledge management systems
__________________ are designed to capture critical processes, procedures, and experience to ensure this critical content isn't lost when someone leaves the organization.
Accountability
____________________ involves determining who is responsible for actions taken.
benchmarking
Companies often use information systems to improve quality by ______________ as a way to set standards for products and services against predefined standards.
minimizes the risk of investing in technology that will soon become obsolete
Compared to in-house hosting, cloud-based hosting ________.
wearable computing
Developing effective apps is considered a critical element to the successful adoption of ________.
quality
From a customer perspective, which term involves demanding durability, safety, ease of use, service effectiveness, and responsiveness?
referential
Relational databases enforce ______________ integrity to ensure, for instance, that a teacher can't be assigned to a CLASS table unless the teacher already exists in the TEACHER table.
normalized
Relational tables need to be ______________ to help avoid duplicate data.
Privacy Act of 1974
Which U.S. act restricts the information the federal government can collect and regulates what it can do with the information?
feeds and notifications
Which capability of social software allows users to use real-time information streams, status updates, and announcements?
Management information systems
Which field deals with behavioral issues as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in a firm?
Substitute products and services
Which force in Porter's competitive forces model would describe an organization that loses customers due to its product prices being too high?
HIPAA
Which government act was enacted in 1996 to protect personal medical records?
Medical records
Which is NOT a way in which NORA technology can create a detailed dossier of a person?
Mandarin Oriental Hotel's customer-preference tracking system
Which is an example of a business using information systems for customer intimacy?
Total cost of ownership (TCO)
Which model can be used to analyze the direct and indirect costs to help firms determine the actual cost of specific technology implementations?
Digital Millennium Copyright Act
Which of the following adjusts copyright laws to the Internet age by making it illegal to make, distribute, or use devices that circumvent technology-based protections of copyrighted materials?
BPM
Which of the following attempts to improve business processes to enhance competitiveness?
Intangible property created by individuals or corporations
Which of the following best describes intellectual property?
What are the relationships inside the data are
Which of the following does NOT need to be addressed in an organization's information policy?
data mining
Which of the following involves searching for patterns and relationships among data?
Offshore outsourcing will decrease demand in the U.S. for managerial IS positions.
Which of the following is FALSE about the information systems occupations through 2024?
filter data
Which of the following is NOT a function of a data warehouse?
employees
Which of the following is NOT a part of the firm's environment?
growth of outsourcing
Which of the following is NOT a reason that collaboration and teamwork are more important today than ever?
Solution Analysis
Which of the following is NOT a step in the problem-solving process?
Collecting and storing large amounts of data
Which of the following is NOT a way that information systems provide a competitive advantage?
General Ledgers
Which of the following is NOT an application of social business?
Providing iterative feedback
Which of the following is NOT an element of critical thinking?
digital television
Which of the following is NOT an example of a disruptive technology?
human resources management
Which of the following is NOT an example of a primary activity in the value chain?
Reduces the price of products and services
Which of the following is NOT an impact of the Internet on competitive forces and industry structure?
Political Conflict
Which of the following is NOT considered a typical people problem?
they promote communication among units
Which of the following is NOT part of the description of a value web?
operational excellence
Which of the following is a business driver which focuses on ways to achieve better efficiencies to increase profits?
Google Drive
Which of the following is a file storage and synchronization service for cloud storage, file sharing, and collaborative editing?
Linux
Which of the following is a popular open source operating system?
entity relationship diagram
Which of the following is a popular way to describe relationships (i.e., one-to-one, one-to-many) in a relational database?
identifying customers
Which of the following is a responsibility of the sales and marketing functional area?
Mashup
Which of the following is a software application that consists of interchangeable software components that integrate freely with other applications on the Internet?
HTML5
Which of the following is an upgrade to traditional HTML because it allows the addition of multimedia features (i.e., video) without cumbersome add-ons?
Web server
Which of the following is dedicated to managing HTML pages?
Scalability
Which of the following refers to the capability of a computer, product, or system to serve an increasing number of users without breaking down?
Hadoop extract data from multiple tables that have a relationship
Which of the following statements about Hadoop is FALSE?
iOS
Which operating system does the iPad use?
Big data can be processed with traditional technique
Which statement about big data is FALSE?
BPM works on increasing process throughput and quality
Which statement about business process management (BPM) is FALSE?
It outlaws unsolicited commercial messaging.
Which statement about the U.S. CAN-SPAM Act of 2003 is FALSE?
It is based only on having fair access to digital technology.
Which statement about the digital divide in the U.S. is FALSE?
The work of the entire network is balanced over several levels of servers
Which statement about multi-tiered (N-tier) client/server networks is true?
data analysis advances
Which technology trend that triggers ethical concerns is raised when a consumer receives coupons based on buying patterns?
Grid computing
Which term refers to connecting geographically remote computers in a single network to create a "virtual supercomputer"?
Platform as a service (PaaS)
Which term refers to products like Bluemix and Salesforce.com's Force.com?
cycle time
Which term refers to the total time it takes a child to purchase lemonade ingredients, create the lemonade, and set up operations for a neighborhood lemonade stand?
primary activities
Which type of activity within the value chain model is directly related to the production and distribution for a firm's products and services?
Complexity of task
Which type of business problem falls under the organizational dimension?
Open source software
Which type of software is created and updated by a worldwide community of programmers and is available for free?
zettabytes
With new laws requiring the storage of emails and other important documents, information systems storage now exceeds approximately 4.7 ________.
On the visitor's computer
Where is a cookie that is created during a website visit stored?
Distributed processing
A common approach of networking multiple computers as opposed to a single computer is called ________.
70
A copyright is protected throughout the life of the author plus an additional ______ years after the author's death.
e-government
A government website that allows citizens to purchase fishing licenses is an example of ________.
innovation
A key benefit of collaboration is _______________, which focuses on deriving better and more unique ideas for products and services.
data center
A location specified to include IT infrastructure such as storage, security, and system backup is called a ________.
in-memory computing
A method that allows complex business calculations to be performed on very large data sets in seconds is termed __________.
multinational and transnational
A networked system configuration supports which of the following international business strategies?
intellectual property
A photo you have taken of your family is considered ______________, and it is protected by law.
data
A secretary assisting management is considered a _________ worker.
Enabling the finance function to focus on financial analysis and decision making
According to the case study about Carter's, the company decided on a complete business process transformation. Which of the following is a successful business process redesign described in the case?
segmentation
According to Porter's competitive forces model, the intensity of the competitive forces determines all of the following EXCEPT industry ________.
manage financial investments
Accountants rely heavily on information systems to do all of the following EXCEPT ________.
Reduction of repetitive stress injuries at work
All of the following are negative social consequence of information systems EXCEPT ________.
Linux for running web servers
All of the following software applications are available for Apple's smartwatch EXCEPT ________.
electronic commerce
Amazon.com is an example of ___________ because it sells products over the Internet.
business
An antique dealer buying items and hoping to sell them for more than he or she paid for them is the very definition of a(n) ________.
Customer Intimacy
An automobile rental company interested in learning and adapting to the needs of its clients is focusing on which business driver?
Decision making and control in an organization
An information system can be defined technically as a set of interrelated components that collect (or retrieve), process, store, and distribute information to support which of the following?
web bug
Another common name for a web beacon is a ____________, which tracks user activities.
improving design quality and precision
Automobile manufacturers use computer-aided design (CAD) to create virtual models of parts and to prototype vehicles. This use of information systems is primarily related to which of the following?
byte
A ________ in a database represents a single character such as a letter or number.
CIO
A ________ is a senior manager who oversees the use of IT in the firm.
mainframe
A ________ is a large-capacity, high-performance computer that can process large amounts of data very rapidly.
bit
A ________ is represented by a 0 or 1.
2.8 trillion
Businesses in America spent approximately ___ on hardware, software, and telecommunications equipment in 2017.
dashboard
Examining a map that depicts different colors based on flu outbreaks is an example of a digital ____________.
survival
If a business competitor introduces an effective product or service (i.e., when Citibank first introduced the ATM), your need to follow is considered an example of which business driver?
Microsoft SQL Server
If you need a DBMS for large commercial use on a mainframe, which of the following is a viable option?
informed consent
If you want to collect data (i.e., photos) from someone and use the data, you must obtain _____________.
multinational
If Koa's Puppy Food Corporation maintains a highly centralized operation with financial management, but decentralizes production and marketing to other countries, the firm uses a ___________ global strategy.
transnational
If Koa's Puppy Food Corporation maintains a strategy to take advantage of local competitive advantages and avoids the notion of national boarders, the firm uses a ___________ global strategy.
entity
In a student database, a collection of related attributes such as LastName, FirstName, and Student# creates a(n) _______________.
attribute
In a student database, a column called LastName would be an example of a(n) _____________.
record
In a student database, a row that describes the top student, including his or her LastName, FirstName, and StudentNumber, is an example of a(n) ______________.
Organizations share the same physical hardware through virtualization
In cloud computing, why are resources considered pooled?
Data
In its simplest form, ___________ represents streams of raw facts with limited usefulness until organized.
property rights and obligations
In the information age, the obligations that individuals and organizations have concerning to intellectual property rights fall within the moral dimension of ________.
Marketing
In the past five years, which field has undergone the most change because of technology?
solution design
In the problem-solving model, the phase where you identify as many possible solutions as possible would represent the ___________ phase.
improving decision making
Information systems help achieve many important business objectives. When a manager does not receive forecasts, sales projections, or appropriate dashboards, the business objective of ______________ is not achieved.
domestic exporter
Koa Puppy Food Corporation maintains a highly centralized operation with all corporate operations taking place in its home country. What type of global strategy does Koa use?
solid state drivers
Lightweight portable devices such as small laptops, tablets, and smartphones, utilize ________ as the secondary storage technology.
cloud
Microsoft Azure SQL is an example of a _________________ database.
Nearly 80 percent of the Internet searches conducted use ___________, which makes it the largest data repository in history.
ethics
Principles of right and wrong that you use to make choices are called _____________.
enterprise social networking
Sanofi Pasteur implemented a(n) __________ system to help staff have dialogues, share ideas, and work with other company members.
data management
Software for managing business data (i.e., inventory) is known as _______________ software.
wearable computing
The Apple Watch is a new type of mobile digital computing called ________.
Websites must disclose their information practices before collecting data.
The Federal Trade Commission Fair Information Practice principle of notice/awareness states which of the following?
system
The Windows operating system is an example of ______________ software.
total quality management
The acronym related to organizational improvements, TQM, stands for ____________________.
manipulation
The data _______________ language allows you to retrieve information from the database (i.e., using the SELECT, FROM, WHERE commands).
the growing use of big data
When talking about changes related to information technology, the text identifies three interrelated changes that are responsible for the bulk of innovations. These include the mobile digital platform, the growth of cloud computing, and ________.
Golden Rule
The ethical principle that calls for hypothetically walking in the other person's shoes before making a decision is called the ______________.
utilitarian principle
The ethical principle that calls for ranking alternatives before making a decision is called the ______________.
implementation
The final phase of the problem-solving model is the ___________ phase.
human resources
The four major functions of a business include manufacturing/production, sales/marketing, finance/accounting, and _________________.
business processes
The information systems department in an organization is responsible for maintaining all of the following EXCEPT ________.
extremely large data sets
The most common use of non-relational database management systems is for managing ________.
Sales, accounting, and manufacturing and production
The order fulfillment process involves which of the following functional areas of a business?
six sigma
The popular quality management technique that specifically calls for 3.4 defects per million opportunities is called ______________.
database administration
The special organizational function whose responsibilities include the technical and operational aspects of managing data, including physical database design and maintenance, is called ________.
velocity
The "3V's" used to characterize big data include volume, variety, and _______.
solution evaluation and choice
The problem-solving model consists of problem identification, solution design, ________________, and implementation.
customer service and the quality of the product
To help improve quality, Delta Airlines installed customer care systems at some of its airport gates. The goal of this information system was to improve ______________________.
mobile device growth impact
Tracking your movements without consent may be unethical and is most related to which technology trend?
Fair Information Practices
United States privacy laws are largely based on the _________________ report.
e-government
Use of the Internet to provide services to citizens, such as driver's license renewals, illustrates ________.
continuous measurement
What is the final and ongoing step of the business process management model?
specify the information policy
What is the first step in effectively managing data for a firm?
Structured Query Language
What is the most popular data manipulation language and method to "question" a database?
Manage the number of open check-out lanes to adjust to customer value
What primary goal does Kroger Company's QueVision system help accomplish?
Manage the number of open check-out lanes to adjust to customer value
What primary goal does Kroger Company's QueVision system help accomplish?
core competency
When a firm does something in which it is a world-class leader, that activity would be considered a _____________ for the company.
no free
When thinking about downloading and using a photo from the Internet, don't forget the ethical __________.
