exam 1 MIS

information technology

Information​ systems, management information​ systems, information​ technology, information​ management, and computer information systems are often confused with one another. Which of these focuses primarily on hardware and​ software?

Processing

Which term refers to converting raw data into a more meaningful​ form?

OLAP

Which tool enables users to view the same data in different ways using multiple​ dimensions?

They are too expensive to redesign

Why are legacy systems still​ used?

virtualization

Configuring a server to run a variety of instances of an operating system to appear like many different machines to the end user is an example of​ ________.

Liability

​____________________ involves examining laws on the books that provide individuals and companies the opportunity to recover damages caused by others.

primary

​A(n) __________ key uniquely identifies a row or record in a table.

community

​A(n) ______________ is a social website that allows groups to meet together and share knowledge about a specific area like​ coins, space, or stamps.

social commerce

​___________ is a way for individuals to provide feedback and reviews about products and services.

XML

​___________ uniquely allows for​ presentation, communication, and the storage of data. It is often used to transfer data from one organization to another.

transaction processing systems

​____________ focus on​ day-to-day operations of a business including managing​ sales, payroll, and receipts.

Business process reengineering

​____________ is a business process improvement model which is most known and used when dramatic change is needed to gain improvements in productivity and efficiency.

Management

​_____________ is the largest single group in the U.S. business labor​ force, and this group dramatically benefits from information to help with the​ decision-making process.

relational

​_______________ databases are by far the most popular type of database on the market today.

business intelligence

​_______________ is an emerging area where data is organized in a meaningful way to help managers at all levels make more informed decisions.

social business

​________________ commonly involves sites like Twitter and Facebook to collaborate with customers.

systems analysts

​_________________ are information systems professionals who help bridge the relationships between technical specialists and end users to identify requirements for improved systems.

knowledge management systems

​__________________ are designed to capture critical​ processes, procedures, and experience to ensure this critical content​ isn't lost when someone leaves the organization.

Accountability

​____________________ involves determining who is responsible for actions taken.

benchmarking

Companies often use information systems to improve quality by​ ______________ as a way to set standards for products and services against predefined standards.

minimizes the risk of investing in technology that will soon become obsolete

Compared to​ in-house hosting,​ cloud-based hosting​ ________.

wearable computing

Developing effective apps is considered a critical element to the successful adoption of​ ________.

quality

From a customer​ perspective, which term involves demanding​ durability, safety, ease of​ use, service​ effectiveness, and​ responsiveness?

referential

Relational databases enforce​ ______________ integrity to​ ensure, for​ instance, that a teacher​ can't be assigned to a CLASS table unless the teacher already exists in the TEACHER table.

normalized

Relational tables need to be​ ______________ to help avoid duplicate data.

Privacy Act of 1974

Which U.S. act restricts the information the federal government can collect and regulates what it can do with the​ information?

feeds and notifications

Which capability of social software allows users to use​ real-time information​ streams, status​ updates, and​ announcements?

Management information systems

Which field deals with behavioral issues as well as technical issues surrounding the​ development, use, and impact of information systems used by managers and employees in a​ firm?

Substitute products and services

Which force in​ Porter's competitive forces model would describe an organization that loses customers due to its product prices being too​ high?

HIPAA

Which government act was enacted in 1996 to protect personal medical​ records?

Medical records

Which is NOT a way in which NORA technology can create a detailed dossier of a​ person?

Mandarin Oriental​ Hotel's customer-preference tracking system

Which is an example of a business using information systems for customer​ intimacy?

Total cost of ownership (TCO)

Which model can be used to analyze the direct and indirect costs to help firms determine the actual cost of specific technology​ implementations?

Digital Millennium Copyright Act

Which of the following adjusts copyright laws to the Internet age by making it illegal to​ make, distribute, or use devices that circumvent​ technology-based protections of copyrighted​ materials?

BPM

Which of the following attempts to improve business processes to enhance​ competitiveness?

Intangible property created by individuals or corporations

Which of the following best describes intellectual​ property?

What are the relationships inside the data are

Which of the following does NOT need to be addressed in an​ organization's information​ policy?

data mining

Which of the following involves searching for patterns and relationships among​ data?

Offshore outsourcing will decrease demand in the U.S. for managerial IS positions.

Which of the following is FALSE about the information systems occupations through​ 2024?

filter data

Which of the following is NOT a function of a data​ warehouse?

employees

Which of the following is NOT a part of the​ firm's environment?

growth of outsourcing

Which of the following is NOT a reason that collaboration and teamwork are more important today than​ ever?

Solution Analysis

Which of the following is NOT a step in the problem-solving process?

Collecting and storing large amounts of data

Which of the following is NOT a way that information systems provide a competitive​ advantage?

General Ledgers

Which of the following is NOT an application of social​ business?

Providing iterative feedback

Which of the following is NOT an element of critical​ thinking?

digital television

Which of the following is NOT an example of a disruptive​ technology?

human resources management

Which of the following is NOT an example of a primary activity in the value​ chain?

Reduces the price of products and services

Which of the following is NOT an impact of the Internet on competitive forces and industry​ structure?

Political Conflict

Which of the following is NOT considered a typical people​ problem?

they promote communication among units

Which of the following is NOT part of the description of a value​ web?

operational excellence

Which of the following is a business driver which focuses on ways to achieve better efficiencies to increase​ profits?

Google Drive

Which of the following is a file storage and synchronization service for cloud​ storage, file​ sharing, and collaborative​ editing?

Linux

Which of the following is a popular open source operating​ system?

entity relationship diagram

Which of the following is a popular way to describe relationships​ (i.e., one-to-one,​ one-to-many) in a relational​ database?

identifying customers

Which of the following is a responsibility of the sales and marketing functional​ area?

Mashup

Which of the following is a software application that consists of interchangeable software components that integrate freely with other applications on the​ Internet?

HTML5

Which of the following is an upgrade to traditional HTML because it allows the addition of multimedia features​ (i.e., video) without cumbersome​ add-ons?

Web server

Which of the following is dedicated to managing HTML​ pages?

Scalability

Which of the following refers to the capability of a​ computer, product, or system to serve an increasing number of users without breaking​ down?

Hadoop extract data from multiple tables that have a relationship

Which of the following statements about Hadoop is​ FALSE?

iOS

Which operating system does the iPad​ use?

Big data can be processed with traditional technique

Which statement about big data is​ FALSE?

BPM works on increasing process throughput and quality

Which statement about business process management​ (BPM) is​ FALSE?

It outlaws unsolicited commercial messaging.

Which statement about the U.S.​ CAN-SPAM Act of 2003 is​ FALSE?

It is based only on having fair access to digital technology.

Which statement about the digital divide in the U.S. is​ FALSE?

The work of the entire network is balanced over several levels of servers

Which statement about​ multi-tiered (N-tier)​ client/server networks is​ true?

data analysis advances

Which technology trend that triggers ethical concerns is raised when a consumer receives coupons based on buying​ patterns?

Grid computing

Which term refers to connecting geographically remote computers in a single network to create a​ "virtual supercomputer"?

Platform as a service (PaaS)

Which term refers to products like Bluemix and​ Salesforce.com's Force.com?

cycle time

Which term refers to the total time it takes a child to purchase lemonade​ ingredients, create the​ lemonade, and set up operations for a neighborhood lemonade​ stand?

primary activities

Which type of activity within the value chain model is directly related to the production and distribution for a​ firm's products and​ services?

Complexity of task

Which type of business problem falls under the organizational​ dimension?

Open source software

Which type of software is created and updated by a worldwide community of programmers and is available for​ free?

zettabytes

With new laws requiring the storage of emails and other important​ documents, information systems storage now exceeds approximately 4.7​ ________.

On the​ visitor's computer

Where is a cookie that is created during a website visit​ stored?

Distributed processing

A common approach of networking multiple computers as opposed to a single computer is called​ ________.

70

A copyright is protected throughout the life of the author plus an additional​ ______ years after the​ author's death.

e-government

A government website that allows citizens to purchase fishing licenses is an example of​ ________.

innovation

A key benefit of collaboration is​ _______________, which focuses on deriving better and more unique ideas for products and services.

data center

A location specified to include IT infrastructure such as​ storage, security, and system backup is called a​ ________.

in-memory computing

A method that allows complex business calculations to be performed on very large data sets in seconds is termed​ __________.

multinational and transnational

A networked system configuration supports which of the following international business​ strategies?

intellectual property

A photo you have taken of your family is considered​ ______________, and it is protected by law.

data

A secretary assisting management is considered a​ _________ worker.

Enabling the finance function to focus on financial analysis and decision making

According to the case study about​ Carter's, the company decided on a complete business process transformation. Which of the following is a successful business process redesign described in the​ case?

segmentation

According to​ Porter's competitive forces​ model, the intensity of the competitive forces determines all of the following EXCEPT industry​ ________.

manage financial investments

Accountants rely heavily on information systems to do all of the following EXCEPT​ ________.

Reduction of repetitive stress injuries at work

All of the following are negative social consequence of information systems EXCEPT​ ________.

Linux for running web servers

All of the following software applications are available for​ Apple's smartwatch EXCEPT​ ________.

electronic commerce

Amazon.com is an example of​ ___________ because it sells products over the Internet.

business

An antique dealer buying items and hoping to sell them for more than he or she paid for them is the very definition of​ a(n) ________.

Customer Intimacy

An automobile rental company interested in learning and adapting to the needs of its clients is focusing on which business​ driver?

Decision making and control in an organization

An information system can be defined technically as a set of interrelated components that collect​ (or retrieve),​ process, store, and distribute information to support which of the​ following?

web bug

Another common name for a web beacon is a​ ____________, which tracks user activities.

improving design quality and precision

Automobile manufacturers use​ computer-aided design​ (CAD) to create virtual models of parts and to prototype vehicles. This use of information systems is primarily related to which of the​ following?

byte

A​ ________ in a database represents a single character such as a letter or number.

CIO

A​ ________ is a senior manager who oversees the use of IT in the firm.

mainframe

A​ ________ is a​ large-capacity, high-performance computer that can process large amounts of data very rapidly.

bit

A​ ________ is represented by a 0 or 1.

2.8 trillion

Businesses in America spent approximately ___ on hardware, software, and telecommunications equipment in 2017.

dashboard

Examining a map that depicts different colors based on flu outbreaks is an example of a digital​ ____________.

survival

If a business competitor introduces an effective product or service​ (i.e., when Citibank first introduced the​ ATM), your need to follow is considered an example of which business​ driver?

Microsoft SQL Server

If you need a DBMS for large commercial use on a​ mainframe, which of the following is a viable​ option?

informed consent

If you want to collect data​ (i.e., photos) from someone and use the​ data, you must obtain​ _____________.

multinational

If​ Koa's Puppy Food Corporation maintains a highly centralized operation with financial​ management, but decentralizes production and marketing to other​ countries, the firm uses a​ ___________ global strategy.

transnational

If​ Koa's Puppy Food Corporation maintains a strategy to take advantage of local competitive advantages and avoids the notion of national​ boarders, the firm uses a​ ___________ global strategy.

entity

In a student​ database, a collection of related attributes such as​ LastName, FirstName, and​ Student# creates​ a(n) _______________.

attribute

In a student​ database, a column called LastName would be an example of​ a(n) _____________.

record

In a student​ database, a row that describes the top​ student, including his or her​ LastName, FirstName, and​ StudentNumber, is an example of​ a(n) ______________.

Organizations share the same physical hardware through virtualization

In cloud​ computing, why are resources considered​ pooled?

Data

In its simplest​ form, ___________ represents streams of raw facts with limited usefulness until organized.

property rights and obligations

In the information​ age, the obligations that individuals and organizations have concerning to intellectual property rights fall within the moral dimension of​ ________.

Marketing

In the past five​ years, which field has undergone the most change because of​ technology?

solution design

In the​ problem-solving model, the phase where you identify as many possible solutions as possible would represent the​ ___________ phase.

improving decision making

Information systems help achieve many important business objectives. When a manager does not receive​ forecasts, sales​ projections, or appropriate​ dashboards, the business objective of​ ______________ is not achieved.

domestic exporter

Koa Puppy Food Corporation maintains a highly centralized operation with all corporate operations taking place in its home country. What type of global strategy does Koa​ use?

solid state drivers

Lightweight portable devices such as small​ laptops, tablets, and​ smartphones, utilize​ ________ as the secondary storage technology.

cloud

Microsoft Azure SQL is an example of a​ _________________ database.

Google

Nearly 80 percent of the Internet searches conducted use​ ___________, which makes it the largest data repository in history.

ethics

Principles of right and wrong that you use to make choices are called​ _____________.

enterprise social networking

Sanofi Pasteur implemented​ a(n) __________ system to help staff have​ dialogues, share​ ideas, and work with other company members.

data management

Software for managing business data​ (i.e., inventory) is known as​ _______________ software.

wearable computing

The Apple Watch is a new type of mobile digital computing called​ ________.

Websites must disclose their information practices before collecting data.

The Federal Trade Commission Fair Information Practice principle of​ notice/awareness states which of the​ following?

system

The Windows operating system is an example of​ ______________ software.

total quality management

The acronym related to organizational​ improvements, TQM, stands for​ ____________________.

manipulation

The data​ _______________ language allows you to retrieve information from the database​ (i.e., using the​ SELECT, FROM, WHERE​ commands).

the growing use of big data

When talking about changes related to information​ technology, the text identifies three interrelated changes that are responsible for the bulk of innovations. These include the mobile digital​ platform, the growth of cloud​ computing, and​ ________.

Golden Rule

The ethical principle that calls for hypothetically walking in the other​ person's shoes before making a decision is called the​ ______________.

utilitarian principle

The ethical principle that calls for ranking alternatives before making a decision is called the​ ______________.

implementation

The final phase of the​ problem-solving model is the​ ___________ phase.

human resources

The four major functions of a business include​ manufacturing/production, sales/marketing,​ finance/accounting, and​ _________________.

business processes

The information systems department in an organization is responsible for maintaining all of the following EXCEPT​ ________.

extremely large data sets

The most common use of​ non-relational database management systems is for managing​ ________.

Sales, accounting, and manufacturing and production

The order fulfillment process involves which of the following functional areas of a​ business?

six sigma

The popular quality management technique that specifically calls for 3.4 defects per million opportunities is called​ ______________.

database administration

The special organizational function whose responsibilities include the technical and operational aspects of managing​ data, including physical database design and​ maintenance, is called​ ________.

velocity

The​ "3V's" used to characterize big data include​ volume, variety, and​ _______.

solution evaluation and choice

The​ problem-solving model consists of problem​ identification, solution​ design, ________________, and implementation.

customer service and the quality of the product

To help improve​ quality, Delta Airlines installed customer care systems at some of its airport gates. The goal of this information system was to improve​ ______________________.

mobile device growth impact

Tracking your movements without consent may be unethical and is most related to which technology​ trend?

Fair Information Practices

United States privacy laws are largely based on the​ _________________ report.

e-government

Use of the Internet to provide services to​ citizens, such as​ driver's license​ renewals, illustrates​ ________.

continuous measurement

What is the final and ongoing step of the business process management​ model?

specify the information policy

What is the first step in effectively managing data for a​ firm?

Structured Query Language

What is the most popular data manipulation language and method to​ "question" a​ database?

Manage the number of open check-out lanes to adjust to customer value

What primary goal does Kroger Company's QueVision system help accomplish?

Manage the number of open check-out lanes to adjust to customer value

What primary goal does Kroger​ Company's QueVision system help​ accomplish?

core competency

When a firm does something in which it is a​ world-class leader, that activity would be considered a​ _____________ for the company.

no free

When thinking about downloading and using a photo from the​ Internet, don't forget the ethical​ __________.