Exam 1 review MIS 2101

Question: Which of the following is an example of the Hawthorne effect? A) An employer reorganizes the office set up so that it has an open floor plan and replaces overhead fluorescent lights with dimmer desk lamps in order for the employees to have a more homey, collaborative environment to work in, which she believes will result in higher productivity. B) A supervisor who frequently gives feedback to the employees who report to her—both to praise them and to let them know areas where they can improve—notices that employee productivity rises. C) An employer changes the office lighting so that it is bright and fluorescent and notices that employees' productivity increases. D) A supervisor does not praise employees and frequently berates them, figuring they will be more productive if they fear him.

A) An employer reorganizes the office set up so that it has an open floor plan and replaces overhead fluorescent lights with dimmer desk lamps in order for the employees to have a more homey, collaborative environment to work in, which she believes will result in higher productivity.

Question: Online analytical processing (OLAP) is the technology behind many business intelligence applications. Of the following, what three facts about OLAP and CRM are true? Check All That Apply: A) CRM analytics are considered a form of online analytical processing (OLAP). B) OLAP includes predictive what-if analysis, report generation, and forecasting. C) CRM systems incorporate data mining through online analytical processing. D) Online analytical processing (OLAP) is separate from data discovery and analysis.

A) CRM analytics are considered a form of online analytical processing (OLAP). B) OLAP includes predictive what-if analysis, report generation, and forecasting. C) CRM systems incorporate data mining through online analytical processing. D) Online analytical processing (OLAP) is separate from data discovery and analysis.

Question: Select all true statements about CRM analytics from the following. More than one answer may be correct. Check All That Apply: A) CRM analytics provides insights into customer behavior that can be used to make informed business decisions. B) Data is gathered from point-of-sale, e-commerce technology, and customer interactions. C) CRM analytics can be considered a form of online analytical processing. D) Information is gathered in personal categories and may be an ethically challenged process.

A) CRM analytics provides insights into customer behavior that can be used to make informed business decisions. B) Data is gathered from point-of-sale, e-commerce technology, and customer interactions. C) CRM analytics can be considered a form of online analytical processing. D) Information is gathered in personal categories and may be an ethically challenged process.

Question: Which of the following statements about sources of customer data are correct? Check All That Apply: A) Customer surveys collect feedback from customers. B) Data collection from social media platforms can be integrated within a CRM platform. C) Analytics are used to uncover trends in the collected data. D) Information about past customer habits rarely suggests future patterns.

A) Customer surveys collect feedback from customers. B) Data collection from social media platforms can be integrated within a CRM platform. C) Analytics are used to uncover trends in the collected data. D) Information about past customer habits rarely suggests future patterns.

Question: Which privacy law governs the transfer of personal data outside of the geographic location the law was written in? A) Europe's General Data Protection Regulation B) the Gramm Leach Bliley Act C) California Consumer Privacy Act D) Section 5 of the Federal Trade Commission

A) Europe's General Data Protection Regulation

Question: Makoto and Rebecca want to hire a nanny for their 6-month-old baby. Before allowing someone into their home to watch their child, they are planning on running a comprehensive background check, including a credit check. Which law specifies whether Makoto and Rebecca are legally allowed to access potential candidates' credit information? A) Fair Credit Reporting Act B) California Consumer Privacy Act C) the Gramm Leach Bliley Act D) Section 5 of the Federal Trade Commission

A) Fair Credit Reporting Act

Question: Which of the following statements best describes Stripe and its services? A) It is a merchant service aggregator that offers payment processing software, equipment, and services for e-commerce and brick-and-mortar businesses. B) It is a full-service online bank that uses its own, proprietary software to process credit card payments for Internet companies, mobile apps, and stores. C) It is an Internet company that develops and sells transaction processing systems software that can be easily integrated into a company's existing mobile app. D) It is a merchant service provider that sells or leases payment processing software and equipment for large businesses with a high volume of transactions.

A) It is a merchant service aggregator that offers payment processing software, equipment, and services for e-commerce and brick-and-mortar businesses.

Question: Which of these transaction processing systems utilize the merchant service aggregator capability? Check All That Apply: A) PayPal B) Stripe C) Square D) ZipRecruiter

A) PayPal

Question: Which of the following are manufacturers of enterprise resource planning system software? More than one answer may be selected. Check All That Apply: A) Sage Group B) Microsoft C) Oracle D) Adobe

A) Sage Group B) Microsoft C) Oracle

Question: Who are well-known manufacturers of customer relationship management software? More than one answer may be correct. Check All That Apply: A) Salesforce B) HubSpot C) Freshsales D) Electronic Arts

A) Salesforce B) HubSpot D) Electronic Arts

Question: What idea or concept does Adam Smith propose in his Invisible Hand theory? A) Some people are better suited to certain types of labor than others, and they should be guided toward those positions by others. B) A free, unregulated market operates better than one in which the government controls the business activities of individuals and companies. C) A nation will naturally accumulate wealth over time if it divides and assigns essential labor to its citizens and taxes individual wealth. D) A nation's wealth depends on its acquisition of colonies that are rich in natural resources and enable increased trade with other nations.

A) Some people are better suited to certain types of labor than others, and they should be guided toward those positions by others.

Question: How do Internet-connected, point-of-sale (POS) terminals save time for retailers and other businesses? More than one answer may be correct. Check All That Apply: A) The availability of credit or funds is electronically verified. B) The transaction information is automatically recorded. C) The customer's identity is electronically checked against past records. D) The receipt information is electronically mailed to the customer.

A) The availability of credit or funds is electronically verified. B) The transaction information is automatically recorded. C) The customer's identity is electronically checked against past records.

Question: A company is trying to determine why their CRM software is not generating better leads and asks you to analyze their process. Which of the following could be reasons why their CRM is not successfully generating leads? More than one answer may be correct. A) The company only has a presence on Facebook—it has no social media presence on any other platform. B) The CRM is not set up to track which emails potential customers are clicking on to get to their e-commerce site. C) The company has not placed any ads using Google AdWords. D) The CRM tracks user preferences as they navigate the company's website, keeping track of which special offers generate more users to complete purchases.

A) The company only has a presence on Facebook—it has no social media presence on any other platform B) The CRM is not set up to track which emails potential customers are clicking on to get to their e-commerce site. D) The CRM tracks user preferences as they navigate the company's website, keeping track of which special offers generate more users to complete purchases.

Question: Which of the following is considered an ethical use of third-party data? More than one answer may be correct. A) To collect data from individuals for CRM purposes if it is clearly communicated to users and they have agreed. B) To not inform users of how their data is shared with third parties. C) Collecting data from users who have not agreed to the site's data collection terms. D) To sell the data to third parties who use it for market and demographic analysis if it is clearly communicated to users and they have agreed.

A) To collect data from individuals for CRM purposes if it is clearly communicated to users and they have agreed. D) To sell the data to third parties who use it for market and demographic analysis if it is clearly communicated to users and they have agreed.

Question: A company uses an HR management system with artificial intelligence to deliver badges to the employees who have received the best scores in annual online training modules and let managers know which employees have not completed it as the deadline approaches. What function is this HR management system helping the company perform? A) Training B) Compensation C) Recruiting D) Forecasting

A) Training

Question: Which of the following is a reason why farmers frequently use a DSS to determine appropriate fertilization and irrigation? A) Weather patterns frequently change and cannot be predicted far in advance; therefore, the fertilization and irrigation needs are not consistent for a farmer's crops. B) A DSS can be used to predict the weather, eliminating the need for guessing how much irrigation and fertilization is needed. C) Because most farms today are corporate-run, there is not the historical knowledge of what levels of irrigation and fertilization that was previously passed down among families. D) Because most farms today cover a large amount of acreage and plant many different types of crops a season, it is not possible for one farmer to determine differing amounts of irrigation and fertilization needed.

A) Weather patterns frequently change and cannot be predicted far in advance; therefore, the fertilization and irrigation needs are not consistent for a farmer's crops.

Question: List the way/s supply chain management (SCM) software can be offered. More than one answer may be correct. Check All That Apply: A) as a stand-alone application B) cloud-based delivery C) on-premise, user-hosted D) individually licensed

A) as a stand-alone application B) cloud-based delivery C) on-premise, user-hosted D) individually licensed

Question: Which of the following data types are qualitative data? More than one answer may be correct. Check All That Apply: A) attitude and opinion B) motivation to purchase C) education D) career

A) attitude and opinion B) motivation to purchase C) education D) career

Question: From the following list, select the payment methods that small retailers can now process quickly using business applications technology. Check All That Apply: A) credit cards B) debit cards C) mobile payments (Apple Pay, Google Wallet, etc.) D) cash

A) credit cards B) debit cards C) mobile payments (Apple Pay, Google Wallet, etc.) D) cash

Question: Smaller firms may rely on software packages such as Kronos Workforce Ready, BambooHR, and PerformancePro for services related to: A) employee evaluation. B) smart recruiting. C) fair compensation. D) appropriate training.

A) employee evaluation.

Question: Which of the following executive information systems software would a babysitting service provider benefit from? More than one answer may be selected. Check All That Apply: A) financial management B) human resource management C) operations management D) marketing management

A) financial management B) human resource management D) marketing management

Question: Which of the following areas do executives gain visibility into by using HRM elements of EIS systems? More than one answer may be selected. Check All That Apply: A) grievance management B) benefits administration C) reimbursable expenses D) inventory replenishment

A) grievance management B) benefits administration C) reimbursable expenses D) inventory replenishment

Question: From the following list, select all the vital functions of customer relationship management (CRM) systems for businesses. Check All That Apply: A) managing critical relationships B) helping synchronize customer interactions C) providing insights into customer satisfaction metrics D) creating accounting information

A) managing critical relationships B) helping synchronize customer interactions C) providing insights into customer satisfaction metrics D) creating accounting information

Question: Which of the following uses algorithms to determine likely outcomes given a set of inputs? A) predictive analysis B) business intelligence C) data mining D) visualization tools

A) predictive analysis

Question: Mainframes were originally developed for their: A) reliability of handling transactions. B) portability. C) flexibility. D) cost effectiveness.

A) reliability of handling transactions.

Question: List steps organizations who employ a CRM system can take to protect customer data. More than one answer may be correct. Check All That Apply: A) server security B) proper CRM administration C) CRM software updates D) on-site storage only

A) server security B) proper CRM administration C) CRM software updates

Question: What is the correct term for systems that allow money to be exchanged for goods and services more efficiently? A) transaction processing systems B) supply chain management systems C) human resources management (HRM) systems D) financial management systems

A) transaction processing systems

Question: From the following list, select all the customer characteristics that are commonly analyzed by a CRM and used to create an ideal customer profile. Check All That Apply: A) where customers are located B) what customers buy and how often C) why customers make their purchase D) how customers comparison shop online

A) where customers are located B) what customers buy and how often

Cloud computing can best be described as A). using the Internet to store and access resources. B). computing data analyses in the cloud. C). setting up a private server on the Internet. D). avoiding issues with the Internet to store data.

A). using the Internet to store and access resources.

Which is the best description of a typical flextime policy? A). Employees create their own work schedules: they can change when they start and stop their workday. B). Employees take paid family leave: they can take paid time off to manage various family situations. C). Employees "bank" their work hours: they can work extra hours to earn equivalent paid time off later. D). Employees work from anywhere: they can decide whether they need to go to the office or worksite.

A).Employees create their own work schedules: they can change when they start and stop their workday.

Question: The development and growing popularity of flextime arrangements can largely be attributed to: A. the spread of high-speed Internet and technologies such as telecommuting and teleconferencing. B. the rise of strong workers' unions that can negotiate fair flextime policies with corporate employers. C. the low costs of personal computers for employees and management information systems (MIS) for employers. D. long periods of low unemployment and fierce competition for competent workers at all skill levels.

A. the spread of high-speed Internet and technologies such as telecommuting and teleconferencing.

Question: What is the main difference between merchant service providers (ISOs) and merchant service aggregators? A) Providers do not protect large or small businesses from fraud or default. B) Aggregators work with banks to let small businesses accept credit cards. C) Providers act as a bank to process credit card payments for businesses. D) Aggregators charge lower processing fees than merchant service providers. Let me know if you have more questions or need further assistance!

B) Aggregators work with banks to let small businesses accept credit cards

Question: What is conducted in the process modeling step of business process management? A) Activities are examined and divided into their individual components. B) Analysts use flowcharts and other tools to depict workflow. C) Managers track the individual components of the process as well as the process as a whole. D) The business process execution language engine is run.

B) Analysts use flowcharts and other tools to depict workflow.

Question: Sophisticated SCM can reduce the impact of the phenomenon that often occurs when small variations in consumer demand create amplified demand variations in the supply chain. This phenomenon is referred to as the: A) Bologna effect. B) Bullwhip effect. C) Bulldog effect. D) Bullwinkle effect.

B) Bullwhip effect.

Question: How do CRM systems make troubleshooting customer problems easier? A) CRMs store customer business information. B) CRMs store information about customer purchases and interactions. C) CRMs track competitor activity and issues. D) CRMs track inventory and supply shortages.

B) CRMs store information about customer purchases and interactions.

Question: What type of system is used to assist with processes that rely on a large number of inputs that frequently change? A) Mainframe client support servers B) Decision support system C) Employee scheduling software D) Supply chain management system

B) Decision support system

Question: What was the driving principle behind McGregor's Theory X? A) Employees are capable of working without constant supervision. B) Employees need close supervision. C) Increases (and decreases) in lighting affect employee productivity. D) Managers should focus on the prosperity of the company. Feel free to send more questions if needed!

B) Employees need close supervision.

Question: Which CRM-compatible sales prospecting tool utilizes the profiles and connections on a social media platform to generate prospects? A) OLAP Business Intelligence B) LinkedIn Sales Navigator C) Clearbit Prospector D) Zoominfo

B) LinkedIn Sales Navigator

Question: Which software company has expanded its credit card payment processing products to also sell point-of-sale (POS) stations? A) Quickbooks B) Stripe C) Square D) PayPal

B) Stripe

Question: Which type of system is defined as one that helps make the sales process itself more efficient? A) a project management system B) a transaction processing system C) a decision-making process management system D) an inventory management system

B) a transaction processing system

Question: An enterprise resource planning (ERP) system is: A) a database management network seamlessly accessible by any device. B) an integrated MIS system for agility and a competitive edge. C) an inexpensive, quick way to integrate multiple business applications. D) a planning system that connects a corporation's geographical bases.

B) an integrated MIS system for agility and a competitive edge.

Question: Mary Parker Follett defines the elements of a successful business as: A) clarity and top-down direction. B) competence and expertise. C) specialization and division of labor. D) observation and awareness of value.

B) competence and expertise.

Question: Which step in securing customer data ensures proper management of firewalls and routers? A) data cleansing B) server security C) proper CRM administration D) software updates

B) server security

A search engine continually adjusts its algorithms as more data enter its servers. This is an example of the use of A).data processing. B). data analytics. C). MIS procedures. D). database management.

B). Data analytics

Max Weber believed that organizations were best supported by which of the following strategies? A).Frequent recruiting for senior level positions from outside the organization. B). The use of specialization among employees. C). Lack of discipline to encourage creativity. D). Specific rules on behavior that allow little room for employees to work their own way.

B). The use of specialization among employees.

Which advance in MIS technology or tools could pose the greatest threat to a manager's job security? A). video teleconferencing apps B). decision-making software or apps C). group server scheduling apps D). enterprise resource management tools

B). decision-making software or apps

Question: What is the primary reason that businesses use CRM systems to help them identify MQLs and SQLs during the customer acquisition process? A) Marketing products or services to each type of lead requires CRM software. B) CRM systems provide tools that help businesses turn SQLs into MQLs. C) Different engagement is needed to turn each type of lead into a customer. D) Different stages of the lead generation funnel focus on each type of lead.

C) Different engagement is needed to turn each type of lead into a customer.

Question: What is the goal of the modeling step of business process management? A) Identify redundancies in existing processes. B) Track both individual components of the process and the process as a whole. C) Provide recommendations on handling labor and supply imbalances. D) Divide activities into individual components.

C) Provide recommendations on handling labor and supply imbalances.

Question: Frederick Taylor used time-and-motion studies to: A) prove that limits on worker productivity had been arbitrary. B) promote the scientific recruitment of workers. C) break down work tasks to find ways to improve them. D) engage managers to work as hard as employees.

C) break down work tasks to find ways to improve them.

Question: To ensure adequate spacing between flights, track changes in aircraft airspeed and altitude, and issue alerts at any deviations, air traffic controllers use: A) customer relationship management (CRM) systems. B) supply chain management systems (SCMS). C) decision support systems (DSS). D) human resources management (HRM) systems.

C) decision support systems (DSS).

Question: Because accurate tracking of employee performance will always be critical to good management, most firms invest in software that manages: A) recruiting and hiring. B) compensation levels. C) employee evaluation. D) benefits administration.

C) employee evaluation.

Question: John Locke's labor theory of property is applied to modern management theory because: A) it argues that the products of labor (property or goods) require intelligent management. B) it explains that management should receive more property or pay than other laborers. C) it explains what motivates people to work: the desire to become personally wealthier. D) it assigns responsibility for protecting private property to government, not management.

C) it explains what motivates people to work: the desire to become personally wealthier.

Question: Mechanical cash registers were first created to: A) excite more business by "ringing up" customer sales. B) hold cash payments. C) make it difficult for employees to steal money. D) impress customers with their "bells and whistles."

C) make it difficult for employees to steal money.

Question: Along with salary, human resources (HR) managers typically need to track employee hiring dates, marital status, number of dependents, and benefits choices and usage. To ensure this is done correctly, nearly all firms use a system that: A) controls inventory. B) records performance. C) manages benefits. D) maintains hiring standards.

C) manages benefits.

Question: The second step of business process management (BPM) involves the use of flowcharts and other tools to examine decision points and inputs. This step is called: A) process optimization. B) process design. C) process modeling. D) process execution.

C) process modeling.

Question: What is Frederick Taylor's four principles of scientific management? A) division of labor, strong organizational communication, employee retention, and team unity B) ethical productivity, task measurement, lean manufacturing, and division of labor C) task measurement, employee development, worker-manager collaboration, and management training D) task specialization, clear lines of authority, value of communication, and management training

C) task measurement, employee development, worker-manager collaboration, and management training

Question: Decision-making management information systems are necessary because: A) managers should be focused on employee welfare rather than decision making. B) managers need to be aware of the legal ramifications of their choices. C) the amount of information available far exceeds any manager's ability to use it. D) labor costs have made outsourcing more efficient.

C) the amount of information available far exceeds any manager's ability to use it.

A videoconference may be a better choice than a voice conference call because it allows A).increased use of technology. B).less travel time and expense. C).better communication through nonverbal cues. D).frequent contact among managers.

C).better communication through nonverbal cues.

Question: What is the essential purpose of a supply chain management system (SCM)? A) A SCM integrates the management of nearly all aspects of an organization in one package. B) A SCM helps manage a firm's interactions with customers using analytics and data analysis. C) SCM components depend on the product provided, so the purpose varies. D) A SCM helps managers anticipate supply issues, such as increased demand or production slowdowns, so they can make quick accommodations.

D) A SCM helps managers anticipate supply issues, such as increased demand or production slowdowns, so they can make quick accommodations.

Question: How does supply chain visibility provided by a supply chain management system reduce the bullwhip effect? A) Using a supply chain management system to understand how much inventory you have on hand will allow you to press your salespeople to focus on selling that product. B) Supply chain management systems provide insight into different retailers' component pricing, allowing you to source component items from the least expensive wholesaler. C) Processing purchase orders through a supply chain management system allows managers to know who their biggest customers are and make sure their best salespeople are working those accounts. D) Accurately predicting how many units of an item are expected to sell allows manufacturers to accurately source for the correct amount of raw materials and avoid overreacting to fluctuations in consumer demand.

D) Accurately predicting how many units of an item are expected to sell allows manufacturers to accurately source for the correct amount of raw materials and avoid overreacting to fluctuations in consumer demand.

Question: Marketing manager Zia needs to know if increasing the firm's social media advertising budget will result in a higher return-on-investment. She uses a decision support system (DSS) to determine how much of a budget increase is needed to achieve a targeted sales increase. Later, if actual sales data do not match the DSS determination, Zia will rely on the system to adjust its recommendations. What does this example demonstrate? A) DSS provides primarily logistics guidance. B) DSS coordinates payments for goods and services. C) DSS is a system that supports customer retention. D) DSS is a form of artificial intelligence.

D) DSS is a form of artificial intelligence.

Question: What is gathering, storing, and searching relevant data known as? A) Data Visualization B) Data Dashboard C) Big Data Analytics D) Data Science

D) Data Science

Question: What was the driving principle behind McGregor's Theory Y? A) Increases (and decreases) in lighting affect employee productivity. B) Employees need close supervision. C) Managers should focus on the prosperity of the company. D) Employees are capable of working without constant supervision.

D) Employees are capable of working without constant supervision.

Question: A marketing manager requests and receives a report on consumers who use a competing brand of laundry detergent. Included in this report is demographic information such as age, gender, and geographic location; frequency with which the product is purchased; estimated amount of revenue generated by this product per geographic location; and qualities that consumers rank as important to their purchasing decision. These reports represent what function of a marketing information system (MKIS)? A) Storing marketing data B) Distributing sales and marketing information C) Analyzing marketing data D) Gathering marketing data

D) Gathering marketing data

Question: Which of the following is the data analytics software platform run by Google? A) Tableau B) SAP Analytics Cloud C) Power BI D) Looker

D) Looker

Question: What occurs during the process optimization step of business process management? A) The business process execution language engine is run. B) Analysts use flowcharts and other tools to depict workflow. C) Managers track the individual components of the process as well as the process as a whole. D) Managers adapt (modify) the process to enhance process performance.

D) Managers adapt (modify) the process to enhance process performance.

Question: Which phase of the project management process involves feasibility studies? A) Phase 3: execution phase B) Phase 2: planning phase C) Phase 1: planning phase D) Phase 1: initiation phase

D) Phase 1: initiation phase

Question: What is the dominant U.S. financial services software for small business? A) Stripe B) Square C) Quantum D) Quickbooks

D) Quickbooks

Question: Which statement best describes the current landscape or state of human resource management software and/or service providers? A) Today's largest HRM systems are used by national armed forces around the world. B) The field of HRM is dominated by three companies: SAP, IBM, and Oracle. C) Large HRM companies are the only providers of complete HRM systems. D) There are a variety of HRM companies that serve different business needs.

D) There are a variety of HRM companies that serve different business needs.

Question: What is the term for a CRM that tracks the type of sale that is most likely to make a person purchase an item that they have previously viewed on an e-commerce site? A) Product or Service Measurement B) Variability C) Product Development D) User Experience

D) User Experience

Question: Many managers, particularly in smaller firms, use companies such as Zenefits and BenefitFocus to manage their employees: A) evaluation processes. B) hiring practices. C) recruiting efforts. D) benefits systems.

D) benefits systems.

Question: What is the MOST direct way in which customer relationship management (CRM) systems can help businesses increase their sales? A) by synchronizing customer data from multiple business areas B) by helping them maintain their customers' satisfaction levels C) by facilitating customers' transactions with the business D) by helping them identify and attract prospective customers

D) by helping them identify and attract prospective customers

Question: How does using a CRM to track customer acquisition rates help organizations improve their future customer acquisition rates? A) by measuring how much money must be spent to acquire new customers B) by identifying which stage(s) of the lead generation funnel can be skipped C) by providing useful data about which products or services attract customers D) by revealing whether their marketing efforts are effective or require changes

D) by revealing whether their marketing efforts are effective or require changes

Question: During the optimization process step of business process management, what are two key things managers look for in the process? A) bottlenecks and excesses B) individual process performance and whole process performance C) labor excesses and supply shortages D) potential slowdowns and savings opportunities

D) potential slowdowns and savings opportunities

Question: Before the invention of modern transaction processing systems, what other invention had a similar impact on the way that trade was conducted? A) trade caravans of sellers B) central marketplaces C) cash money D) the bartering system

D) the bartering system

Question: In his theories of management, Peter Drucker placed special emphasis on: A) the implications of a rising blue-collar population. B) the principles of macroeconomic theory. C) the importance of involving employees in the goal-setting process. D) the importance of setting profit goals.

D) the importance of setting profit goals.

Question: The concept of "share of customer" focuses on getting: A) the business of the newest customers. B) the most business from the most customers. C) the biggest share of the market. D) the most business from the fewest customers.

D) the most business from the fewest customers.

Question: Share of customer, which focuses on getting as much business as possible from fewer customers, is also known as share of: A) wealth. B) business. C) market. D) wallet.

D) wallet.

Which is the best description of the relationship between "green computing" and management information systems (MIS)? A). An organization can claim to employ "green computing" only if their MIS has been certified. B). Additional studies are needed to determine how MIS can support "green computing" practices. C). Today's MIS must be specially designed and built to enable "green computing" to take place. D). Advances in MIS technology will help make "green computing" easier and more widespread.

D). Advances in MIS technology will help make "green computing" easier and more widespread.

How are managers' jobs expected to change as management information system (MIS) technology and tools improve? A). New MIS tools and applications will make full-time managers less necessary to the organization. B). Many managers will want to move to small businesses, since they will adopt these technologies first. C).Managers will have to work harder to supervise and discipline increasingly tech-savvy employees. D).Managers will be freed from tasks performed by online services or staff using collaboration tools.

D). Managers will be freed from tasks performed by online services or staff using collaboration tools.

An enterprise resource planning (ERP) system is A). a database management network seamlessly accessible by any device. B). an inexpensive, quick way to integrate multiple business applications. C). a planning system that connects a corporation's geographical bases. D). an integrated MIS system for agility and a competitive edge.

D). an integrated MIS system for agility and a competitive edge.

Who are the users of an executive support systems (ESS)? A).owners of small- to medium-size businesses needing an overview of their business environments B).professionals with extensive skills in computer and data technology C).managers who need data analysis services for a specific function D).business leaders in charge of several functions or separate enterprises

D).business leaders in charge of several functions or separate enterprises

A customer relationship management system uses analytics and data analysis to remove all but the firm's best customers. True or False

False

According to the Observer Effect, an employee whose work is monitored will become nervous as their manager focuses attention on them and will therefore be less productive. True or False

False

Douglas McGregor believed that people who pursue careers in management are generally like-minded. True or False

False

In a business setting, personal computers are most often used by remote workers who travel or do not report to an office. True or False

False

Output generated by an executive support system includes as much data and information on a topic as is available. True or False

False

Statement: Most project management (PM) systems are located on local servers in order to reduce security risks and facilitate collaboration among the various project stakeholders. True or False

False

A software as a service (SaaS) system is designed to meet most organizations' needs for a business management system, with minimal startup costs. True or False

True

According to John Locke, a person can collect spring water from public land and purify, bottle, and sell it because these improvements transform that natural resource into personal property. True or False

True

Identifying logistical problems is an important function of data analytics. True or False

True

Planning and training are critical functions of management, according to Frederick Taylor. True or False

True

The stage of the project management (PM) process where the manager constantly monitors the progress of the project and the project's resources is called the execution phase. True or False

True