exam 2 2107 ch 6 mindful listening

अब Quizwiz के साथ अपने होमवर्क और परीक्षाओं को एस करें!

ambushing

Which type of nonlistening actually involves listening very carefully to a message?​

being mindful

While listening to the lecture, Carlos begins to think about the things he needs to do after class, but stops himself and consciously focuses himself on the information being presented in the lecture and takes in as much as he can. This is an example of:​

selective listening

a form of nonlistening which involves focusing only on particular parts of a message.

mnemonic

a memory aid

Forms of Nonlistening

pseudolistening, monopolizing, selective listening, defensive listening, ambushing, literal listening

ambushing

As soon as Barton finishes speaking, Matt jumps in and says, "Ha! I knew that's what you'd think and I can tear holes in your reasoning." He then proceeds to refute much of what Barton said. Matt has engaged in:​

message overload

excessive written or verbal information

mindfulness

Being alert, mentally present, and cognitively flexible while going through life's everyday activities and tasks.

listening for information

Chelsea does not enjoy the speaker's topic, but her goal is to gather and evaluate the information being presented so she can write a report on the presentation. This is an example of:​

true

External obstacles to listening include message overload, message complexity, and noise.​

adapting listening appropriately

Listening skills need to be modified according to the goals, situations, and people to whom we are listening. Using different listening skills when listening for information and for relationship listening is known as:​

true

Poor listening is a leading reason that some people don't advance in their career.​

paraphrasing

Randy says, "I am really bummed out about not getting any job offers." His roommate, Lance, responds, "Sounds as if you're feeling pretty low about the response so far." Lance's communication is an example of:​

monopolizing listening

Redirect attention from speaker to themselves

true

The only guidelines in listening for pleasure are to be mindful and control distractions.

selective listening

While visiting her parents on a break from school, Deena doesn't pay attention to much of what they say. She lets much of their communication just go in one ear and out the other without her ever listening. However, when her mother mentions going shopping to get some new clothes and good novels for Deena to take back to school, Deena listens attentively. This is an example of ________, one form of nonlistening.​

defensive listening

a response style in which the receiver perceives a speaker's comments as an attack

true

ambushing is listening carefully for the purpose of attacking a speaker.

noise

anything that interferes with the message

preoccupation

being absorbed in our own thoughts & concerns to a point where we can't focus on what someone else is saying

failure to adapt to listening styles

different skills necessary to listen for info, supporting others, & for pleasure

selective listening

hear what you want to hear

literal listening

ignoring the underlying dimensions

external obstacles

message overload, message complexity, noise

message complexity

more detailed & complicated the message is, the more difficult it is to follow & retain

internal obstacles

preoccupation, prejudgement, lack of effort, reacting to emotionally loaded language, not recognizing diverse listening styles

defensive listening

presumes other said something negative

pseudolistening

pretending, physical > psych

listening

the active process of making meaning out of another person's spoken message

hearing

the physiological process of decoding sounds

prejudgement

we judge others or their communication ex. we predict what will be said

reacting to emotionally loaded language

words that evoke very strong positive or negative responses ex. "family values" & "environmental responsibility" evoke positive responses, used by politicians

false

​Selective listening is effective because we focus on the most important parts of a message.


संबंधित स्टडी सेट्स

When ya code on paper and can't look at Stack Overflow... [PYTHON EDITION]

View Set

Econ Macro principles final practice

View Set

AP English Midterms (LOTF and Rhetorical Devices)

View Set

DATABASES: IS 3100 (chapter four)

View Set

¿Quiéne es?/¿Quienes son? ¿De dónde es?/¿De dónde son?

View Set

Deleon Chemistry- Chapter 7 test answers

View Set

Cognitive-Behavioral Family Therapy

View Set