Exam 3
The Occupational Safety and Health Act gives workers the right to a job "free from recognized hazards that are causing or likely to cause death or serious physical harm"
True
Businesses can reduce income inequality by which action? - Adjust minimum wage laws to increase worker pay - Pass a new tax law that benefits workers - Provide very high executive compensation - Commit to paying a living wage to all employees
Commit to paying a living wage to all employees
Sexual and racial harassment will happen, and there is little a business can do to eliminate the problem
False
An organization's public relations programs may vary by country depending on the culture, social mores, or political systems
True
Critics have argued that honesty tests discriminate disproportionately against minorities
True
Employers are not required by law to agree to the union's demand, but they are required to bargain in good faith
True
The leading cause of death on the job is due to: - Falls - Vehicle accidents - Contact with equipment - Murder
Vehicle accidents
Investors may receive an economic benefit from the ownership of stock by receiving: - Interest - Dividends - Capital gains - Both dividends and capital gains
Both dividends and capital gains
Purposefully planned messages sent to selected media promoting the company without payment to the media is called: - Corporate sponsorship - Internal communications - Publicity - Advertising
Publicity
Boards of directors in the United States are required to staff their compensation committees exclusively with outside directors
True
In the United States, immigrants are more likely to than non-immigrants to start their own business, having been responsible for 30 percent of small business growth
True
It is recommended that businesses use the same tactics to communicate with all stakeholders
True
Which laws allows individuals who sue federal contractors for fraud to receive up to 30 percent of any amount recovered by the government? - False Standards Act - Economic Priorities Act (as amended in 1999) - US False Claims Act (as amended in 1986) - Fair Labor Standards Act
US False Claims Act (as amended in 1986)
A customer tweeting about a recent bad shopping experience is using which type of media communication? - Event sponsorship - User-generated content - Paid content - Public service announcement
User-generated content
The media control technique called bridging is exemplified by which of these phrases? - "Your listeners may not know that..." - "While that is true, what is important to know is..." - "We are undertaking a program to correct the situation" - "This is important news because..."
"While that is true, what is important to know is..."
The growing diversity in the US workforce is due to: - Shifting patterns of work and retirement - All of these answers are correct - Immigration from other countries - Millennials entering the workforce
All of these answers are correct
A rule of media communication is to: - Be accessible - Be current - Be honest - All of these answers are correct
All of theses answers are correct
Which of these statements is (are) true regarding sexual harassment? - Workplace comradery - Boys will be boys - People wearing sexy clothing - An imbalance of power
An imbalance of power
The "gig" (or sharing) economy is accurately described by which of these? - Many companies have become more cost-efficient - Risk has shifted from the worker to the company - The generally low wages have increased the welfare burden on the government - Both of these answers are correct: Many companies have become more cost-efficient; and the generally low wages have increased the welfare burden on the government
Both of these answers are correct: Many companies have become more cost-efficient; and the generally low wages have increased the welfare burden on the government
Which of the following is a key feature of effective boards of directors? - Hold regular meetings without the CEO present - Fill an important positions on the board with managers with insider knowledge of the firm - Combine the duties of the board chairman and the chief executive - Ensure that no outside members included on the board
Hold regular meetings without the CEO present
One action a company can take to effectively manage diversity and inclusion is: - Hire only with existing employee referrals - Set up a diversity council to monitor the company's goals - Hire only immigrant workers - Use of a broad list of demographic factors to select applicants
Set up a diversity council to monitor the company's goals
Institutional investors have little incentive to hold their shares and organize to change management policy
False
Investors always choose to invest in the stock companies that pay high dividends
False
Government rules on equal treatment of employees include: - Women and men must receive equal pay for performing equal work, but only if the woman is not pregnant - Discrimination on the basis of sexual orientation is prohibited in all employment practices - Government contractors must have written positive affirmative action plans to overcome the past and present effects of discrimination in their work force - Affirmative action plans must be permanent
Government contractors must have written positive affirmative action plans to overcome the past and present effects of discrimination in their work force
An argument that opposes the idea of high executive pay is: - High salaries provide an incentive for innovation and risk taking - Not many individuals are capable of running today's large, complex organizations - Top athletes and entertainers, make a lot of money, so top executives should, too - High salaries divert resources that could be used to invest in the business
High salaries divert resources that could be used to invest in the business
Which of these channels represents a traditional media outlet? - Blogs - Cell phones - Television - Podcasts
Television
Benefits of managing diversity and inclusion effectively includes all except: - Businesses with a diverse workforce boost innovation for the firm - The federal government provides tax breaks - Customer service is more effective - These businesses are better able to attract and retain workers from a variety of backgrounds
The federal government provides tax breaks
Reports filed with SEC provide information on a company's: - Sales and earnings - Depreciation by line of business - Details of foreign operations - All of these answers are correct
All of these answers are correct
Through which stakeholder networks can the public demand a certain level of performance from a firm? - Government agencies - Both consumer advocacy groups and government agencies - A firm's employees - Consumer advocacy groups
Both consumer advocacy groups and government agencies
According to the new social contract: - The employer is obligated to provide long-term job security - Companies try to attract workers by giving them interesting and challenging work - Job security is based on seniority, but salaries may be lowered for poor performance - The employer is without any responsibilities toward employees
Companies try to attract workers by giving them interesting and challenging work
The ratio of average executive to average worker pay tends to increase during recessions and fall during periods of economic expansion
False
Which of the following is an example of fulfilling social objectives through stock ownership? - Selling stock of companies that refused to do business with nations that produced conflict minerals - Divesting from Chinese companies that made products using forced labor - Selling stock of companies with a below-market rate of return - Investing in Burmese companies that had been accused of human rights abuses
Divesting from Chinese companies that made products using forced labor
Global businesses that have extended their public relations strategies worldwide should: - Never decentralize their global relations programs to ensure the company has "one voice" - Ensure that communications with local media take place in the area's native language - Ignore local customs and emerging issues in the locations where they operate - Assume that there is no anti-American sentiment in the countries where they have operations
Ensure that communications with local media take place in the area's native language
The most ironic brands foster intellectual attachments that expand the firm's market power
False
The way an organization presents itself to its stakeholders is known as the corporate reputation
False
An argument against affirmative action is: - It is inconsistent with the principles of fairness and equality - It violates individuals' basic human rights - It costs American businesses too much money - There are no mechanisms in place to verify that it is actually taking place
It is inconsistent with the principles of fairness and equality
Which law eliminated certain time restrictions for filing pay discrimination lawsuits? - Equal Pay Act of 1963 - Family and Medical Leave Act of 1993 - Equal Opportunity Employment Act of 1972 - Lilly Ledbetter Fair Play Act of 2009
Lilly Ledbetter Fair Play Act of 2009
A good public relations program: - Is separate from the company's public affairs program to avoid conflicts of interest - Manages the firm's public image and its relationship with the public - Should be primarily reactive, responding to issues as they arise - Is necessary only for highly vulnerable companies
Manages the firm's public image and its relationship with the public
One of the main reasons that American executives are paid so much is: - Pay is set by the compensation committees of the board, largely comprised of other CEOs who have interest in pushing compensation up - Qualified individuals are scarce, because most current CEOs were born during the "baby bust" years of the Great Depression - High executive compensation in other nations puts upward pressure on the salaries of US executives - Most executives are paid based on their performance, and rising compensation reflects the excellent performance of their firms
Pay is set by the compensation committees of the board, largely comprised of other CEOs who have interest in pushing compensation up
Bias within the hiring process refers to: - Always hiring the best fit candidate no matter what his or her physical characteristics are - Selecting only candidates that match a preconceived ideal of the role - Choosing new employees without consideration for their demographic data - Hiring based only on the applicant's knowledge, skills, and abilities
Selecting only candidates that match a preconceived ideal of the role
Some studies have shown that the burden of complying with safety regulations falls hardest on: - The government - Large businesses - Small businesses - The manufacturing sector only
Small businesses
What is one reason why woman and minorities fail to move into executive or board positions? - The old boys' network - Women tend to lead with higher levels of empathy, and conflict resolution skills - Minorities prefer staff-level positions throughout their careeers - Women are more likely to consider alternative courses of action
The old boys' network
A diversity council is a group of managers and employees responsible for developing and implementing specific action plans to meet an organization's diversity goals
True
Employment-at-will is a legal doctrine that means employees are hired and retain their jobs at the sole discretion of the employer
True
Since 1960s, growth in the numbers of institutional investors in the United States has been phenomenal
True
The Organization for Economic Cooperation and Development (OECD), representing 34 nations, issued a revised set of principles of corporate governance to serve as a benchmark for companies and policymakers worldwide
True
The most important part of building a firm's reputation is winning trust from its key stakeholders
True
The public scrutiny following a corporate crisis can have a political, legal, financial, and governmental impact on its business
True
The term diversity refers to variation in the important human characteristics that distinguish people from one another
True
The two main types of investors that own shares of stock in US corporations are individuals and institutions
True
When boards of directors meet without management present, they are most likely to have a completed candid discussions about the company's affairs
True
`An example of "insider trading" is: - An auditor using public information about the company to invest in its stock - A marketing executive briefing stock analysts on the company's sales performance - The CEO's cousin offering to buy the company - A company executive passing nonpublic information about an upcoming acquisition to a friend, who traded for a profit
A company executive passing nonpublic information about an upcoming acquisition to a friend, who traded for a profit
Social investors seek to eliminate from their investment portfolios companies that: - Pollute the environment - Discriminate against employees - Make dangerous products like tobacco or weapons - All of these answers are correct
All of these answers are correct
In 2015, more than 50 percent of minority-owned businesses were owned by: - Native Americans - Asian Americans - African Americans - Hispanics
Asian Americans
A strong employer-employee relationship is central to: - Achieving a corporation's economic goals - Satisfying the wishes of those who contribute their skills and talents to the company - Increasing the gross domestic product of a nation - Both of these answers are correct: Achieving a corporation's economic goals; and satisfying the wishes of those who contribute their skills and talents to the company
Both of these answers are correct: Achieving a corporation's economic goals; and satisfying the wishes of those who contribute their skills and talents to the company
A reason for institutions becoming more assertive in promoting the interests of their member investors is: - Expressing dissatisfaction with management performance by selling a large block of stock would reduce the value of the institution's holdings - Institutional investors are rarely able to influence management policy - Institutions have greater flexibility in selling stocks than do individual investors - Institutions have nominated members on the finance committee of the board of directors
Expressing dissatisfaction with management performance by selling a large block of stock would reduce the value of the institution's holdings
Seeking to restore the firm's reputation takes place during this effective crisis management step: - Communicate quickly, but accurately - Create and document policies and procedures - Follow up and, where appropriate, make amends to those affected - Do the right thing
Follow up and, where appropriate, make amends to those affected
Scenario-based press releases, key discussion points, and procedures to activate the organization's website are all part of which step in an effective crisis management plan? - Get ready before the crisis hits - Do the right thing - Communicate quickly, but accurately - Use the internet
Get ready before the crisis hits
Which of the following is not true about occupational segregation? - The pay gap in American businesses persists, in part, because of it - It means that women cannot get the jobs that could break cycle of relatively low pay - It concentrates women in traditionally female-dominated jobs - The technology sector is dominated by women
The technology sector is dominated by women
Employee Assistance Programs (EAPs) are correctly described by which of these statements? - They offer counseling and follow-up to alcohol and drug abusers - Almost all employers with 1000 or more workers offer EAPs - Nearly three-quarters of small companies with 50 to 99 employees offer EAPs - All of these answers are correct
All of these answers are correct
Which type of US company is required to follow the Family and Medical Leave Act (FMLA), and offer up to 12 weeks of unpaid employee leave to address family needs? - Firms with at least 50 employees - Small businesses with less than 50 workers - Corporations that employ 100 or more people - Only companies that use gig-economy business model
Firms with at least 50 employees
One important aspect of the new social contract regarding fixed pension benefits is: - Pension benefits are on the rise - These benefits have remained a solid incentive for workers - Fixed pensions have been reduced in the US by around 90 percent - Defined contribution plans now provide more returns and less risk
Fixed pensions have been reduced in the US by around 90 percent
Emphasizing key points and guiding the media reporter to them is called: - Bridging - Hooking - Gapping - Flagging
Flagging
Trading stocks in advance of large institutional investments moves is called: - Front-running - Divestment - Social screening - Hedge fund betting
Front-running
As shown in Figure 2, in 2015 countries with the highest and lowest percentages of unionized labor, respectively, were: - Belgium, Unites States - Iceland, Turkey - Canada, France - United States, Ireland
Iceland, Turkey
The way organizational members believe others see the organization is called the corporate: - Reputation - Identity - Perception - Image
Image
Romantic relationships in the workplace are described by which statement? - Most businesses have strict policies forbidding all romantic relationships in the workplace - OSHA requires businesses to forbid workplace romantic relationships - Many companies allow managers to become romantically involved with subordinates, so long as they do not supervise them directly - Almost all businesses ban romantic relationships between employees in the different departments
Many companies allow managers to become romantically involved with subordinates, so long as they do not supervise them directly
States that have adopted right-to-work laws: - Bar companies from forming unions to represent their employees - Prevent unions from requiring all workers they represent to pay fees or dues - Require the formation of unions in all manufacturing organizations - Have taken away the rights of workers in the public sector to form unions
Prevent unions from requiring all workers they present to pay fees or due
Age, ethnicity, gender, or physical abilities, race, and sexual orientation fall under which dimension of diversity? - Legal - Tertiary - Secondary - Primary
Primary
A legal right of shareholders is: - To vote on members for the board of directors - To receive interest, if declared - To receive annual financial reports - All of the above
All of the above
Child care assistance in the workplace is accurately described by: - It aids recruiting workers by making the company more attractive to parents - All of these answers are correct - It helps reduce employee absenteeism and tardiness - It helps retain talented employees
All of these answers are correct
In 2018, what was the most valuable brand according to Brand Directory? - Google - Apple - Amazon - Samsung
Amazon
The board committee that administers and approves salaries and benefits of high-level managers in a company is called: - Executive - Human resources - Nominating - Compensation
Compensation
The right to free speech is protected in the United States by the: - Constitution - Patriot Act - False Claims Act - Fair Labor Standards Act
Constitution
A significant business disruption that stimulates extensive news media and social networking is called a(n): - Explosion - Human error - Corporate crisis - Crisis management
Corporate crisis
The US Constitution protects the right to free speech - which means only the government can take away this right
False
The major agency charged with enforcing equal opportunity laws and executive orders in the United States is the Americans with Disabilities Council (ADC)
False
If someone is entitled to be treated in a certain way, this refers to a(n): - Relationship - Obligation - Duty - Right
Right
According to the textbook, Asian American men now have higher median weekly earnings than white American men primarily because: - Most Asians had earned a bachelor's degree or higher - White men had generally dropped out of management - The Asian group collectively increased connections with upper-level management - White women had taken over most of the jobs of white men
Most Asians had earned a bachelor's degree or higher
In recent years, the use of drug testing in the workplace has increased as drugs have become more available
True
