Fear Free Level 3 Module 2

Regarding the canine diagnostic imaging case, how can improved client education improve this pet's future visits?

Remind the client to administer PVP 2-3 hours prior to admission to provide the most comfortable patient experience

Gentle Control during an examination, vaccination and venipuncture would not include:

Scruffing the patient to protect against biting

In case example 1 with Frankie, the patient was reintroduced to the carrier over a period of 2 days. Which strategy was not used in the carrier familiarization process?

Closing the cat in the carrier for a short period every day

To decrease FAS during venipuncture, what techniques can be used? (select all correct answers)

- Applying topical lidocaine prior to blood collection - Using a touch gradient

Select signs of FAS in a cat (select all that apply)

- Dilated pupils - Crouching - Yowling

For dogs that exhibit an increase in FAS in the presence of other dogs (select all that apply)

- Discuss the emotional medical record with team members and have the owner call when they have arrived in the parking lot - Ensure that their appointment is not schedule during peak hours at your hospital

What should be contained in an emotional medical record? (Select all that apply)

- FAS score - Techniques or tools that have been proven effective to reduce FAS for the patient - Patient's favorite treats

A cat is coming to the clinic for an annual exam with sedation. What steps can be taken to minimize FAS when the patient is brought into the exam room? (Select all that apply)

- For the patient and client to be immediately placed in an exam room upon arrival - Prepare the exam room with all the tools and required equipment prior to patient coming in

Which is an example of the use of Touch Gradient during Frankie's examination (select all which apply):

- Maintaining tactile contact as much as possible once it is established - Touching less sensitive areas first - Reserving the oral examination for last

Which of the following are true statements regarding recovering a patient from sedation with an FAS of 4 or 5?

- Recovering a cat in its carrier may allow for safer and less stressful recovery for both staff and patient - When recovering the patient, recover in a quiet and calm area

Which of these signs of FAS was the diagnostic imaging patient showing on admission? (select all which apply)

- Trembling - Panting - Dilated pupils - Avoidance of team members

The veterinary technician/nurse consulted the emotional medical record after assessing the patient's FAS score on admission. Based on the emotional medical record, when did the veterinary team plan to take the patient's radiographs?

2-3 hours after PVP administration

The role of the CSR when scheduling a Fear Free wellness exam appointment includes all of the following EXCEPT:

Advise the client that the pet was FAS 5 and difficult to handle

After a victory visit it is important to:

All of the above

Why was this patient carried through the hospital instead of being leash walked?

All of the above

For dogs with a history of increased FAS around medical equipment, it is important to have all equipment clearly visible in the exam room

False

It is not important to obtain a patient's past emotional medical record prior to a visit to your hospital.

False

When postponing procedures, we do not need to discuss with the client the signs of FAS we are seeing in the pet

False

During the radiographs, what device was used to make the ventrodorsal radiograph more comfortable for the patient?

Foam Positioning V-Tray

Annual examination, vaccination, and blood collection are wants, not needs.

True