FINAL STUDY SET-NBE ARTS 3

The Bloodborne Pathogens standard uses the term, "regulated waste," to refer to which of the following categories of waste which require special handling: 1- liquid or semi-liquid blood or OPIM; 2- items contaminated with blood or OPIM and which would release these substances in a liquid or semi-liquid state if compressed; 3- items that are caked with dried blood or OPIM and are capable of releasing these materials during handling; 4- contaminate sharps; 5- pathological and microbiological wastes containing blood or OPIM

1, 2, 3, 4 & 5.

A cluster of two or more nuclear families united by a social bond for security, protection and help is

A MODIFIED EXTENDED FAMILY

Interment is used as a generic term to embrace all forms of disposition of human remains to include: entombment inurnment burial All of these

ALL OF THESE

Which of the following would be a violation of the Funeral Rule if the Funeral Director did not give full disclosure to the family? Receives a commission on Cash Advance Item. Receives a rebate or discount on a Cash Advance Item. Marks-up Cash Advance Item. All of these would be a violation.

All of these would be a violation.

The third of Kubler-Ross' stages of dying is identified as

BARGAINING

Any refractory construction intended to change direction of flow or velocity of the products of combustion:

Baffle

Source of market data that explains where certain businesses are located:

Census of Business

The class of fire extinguisher required for use around funeral homes is:

Class A, B, C

An entity that is something that has a distinct existence separate and apart from the existence of its individual members:

Corporation

The quantity to be purchased which minimizes total costs:

ECONOMIC ORDER QUANTITY

The absence of employment discrimination based on race, color, religion, sex, or national origin is the purpose of this legislation:

Equal Employment Opportunity Act

Which of these mandatory disclosures is written correctly? Except in certain special cases, embalming is not required by law. Embalming may be necessary, however, if you select certain funeral arrangements, such as a funeral with viewing. If you do not want embalming, you usually have the right to choose an arrangement that does not require you to pay for it, such as direct cremation or immediate burial.

Except in certain special cases, embalming is not required by law. Embalming may be necessary, however, if you select certain funeral arrangements, such as a funeral with viewing. If you do not want embalming, you usually have the right to choose an arrangement that does not require you to pay for it, such as direct cremation or immediate burial.

A cost that for a given period of time and range of activity called the relevant range, does not change in total, but becomes progressively smaller on a per unit as volume increases:

Fixed Expenses

A Veteran's Application for Burial Benefits is:

Form 21-530

The religious structure of American society is primarily

Judeo Christian

When a person dies with a will and Probate approves the person in charge of settling the final affairs of the estate, the person receives

Letters of Testamentary

The person who signs the promissory note and is obligated to pay at maturity is called the

Maker of the note

Which of the following describes the primary hazard presented by Oxidizers?

May cause or contribute to the combustion of other material, generally by releasing oxygen.

Honorary title of a Roman Catholic Priest

Monsignor

The substitution of a new party in a contract for the original party who is to perform the contract is called?

Novation

To arrange or constitute mutually related parts, each having a specific function with respect to the whole:

Organizing

The voluntary association of two or more people who have combined their resources to carry on as co-owners of a lawful enterprise, assume full risk for any liability for their joint profit:

Partnership

The principal government agency concerned with the financing, operation, and management of small businesses:

SBA

According to the FTC Funeral Rule, which of these is not a legal Alternative Price List for special groups? Infants and Children Governmental Agencies such as Welfare Religious Orders specific ethnic groups

Specific Ethnic Groups

Which of the following is a rule of ethical conduct that is found in most major religions?

The Golden Rule

An existential statement about the physical and social world is known as

a belief

A person below the age of majority is

a minor

A rite:

a ritual filled event with deep symbolic meaning

The individual's ability to adjust to the psychological and emotional changes brought on by a stressful event such as the death of a significant other:

adaption

In grief the inability of the individual to adjust to life without the presence of the deceased or a feeling of less significance in the world is called

alienation

A commemorative inscription on a tomb or monument is:

an epitaph

Ethics is probably best defined:

as the discipline of dealing with moral duty and obligation

When dealing responsibly with the media, an ethical funeral director should:

be discrete about the information he or she releases

The event that leads to experiencing the emotion of grief:

bereavement

Membership consists of one male and one female and the children from their previous marriages and may include children from the present marriage:

blended family

An alloy of copper and tin is called:

bronze

Insurance that provides monetary benefits to a business that has experienced an unforeseen peril, such as flood, fire, etc.:

casualty insurance

The type of counseling where the client is approached with an attitude of "unconditional positive regard" as promoted by Carl Rogers is called

client centered counseling

This type of casket is made from a base material which can be as simple as corrugated fiberboard or pressed wood which is covered with a layer of cloth:

cloth covered

A declaration or public statement of professional standards of right and wrong conduct- subscribed to by the members of an association-defines a(n):

code of ethics

The practice of trying to obtain something that is being sought by others under similar circumstances at the same time:

competition

Which of the following is a need of the bereaved?

confirm reality

A space of sufficient size in a building or land area used or intended to be used for the entombment of human remains:

crypt

A pattern of living and dying which can be identified in all societies is referred to as a

cultural universal

Which style of counseling focuses on the counselor taking a live speaking role?

directive

The wealth produced in or near a community that provides employment and income to the local population:

economic base

One who organizes, controls, and assumes the risk for a successful business is the ___.

entrepreneur

A short text honoring a deceased which is inscribed on their tombstone or plaque:

epitaph

A contract in which the terms have not been fully performed by all the parties is said to be

executory

Which of the following is NOT a manifestation of normal grief?

extreme withdrawl

A procedure by which charges are broken down into a few major components such as services, merchandise, and livery is:

functional

The process of coating ferrous metals with zinc is

galvanizing

Which of the following would NOT be part of typical interview skills applied during the funeral service arrangement conference? verbal communication feedback non-verbal communication grief therapy

grief therapy

When the buyer makes a selection of goods which are to be purchased from the seller, the goods are classified as

identified goods

The burial, entombment, or inurnment of human remains: Interment Commend Commit None of these

internment

Social behavior that is dictated by tradition

is a custom

Which of the following is the legal format for listing the costs of a funeral?

itemization

A document that lists the major responsibilities and tasks of the job:

job description

The rim is part of the casket

lid

What is the FTC minimum requirement for listing the prices of caskets on the GPL?

list only lowest and highest usually offered caskets

An area set aside in a cemetery for several grave spaces, usually containing two, four, or six grave spaces is referred to as a:

lot

An agent owes which of the following duties to his principal?

loyalty and good faith

An example of casket hardware is:

lug

The distinct process consisting of planning, organizing, actuating, and controlling performance to accomplish established objectives is

management

Using a casket that comes from a source other than the funeral home providing services ___.

must be accepted with no objection

Is it a violation of the Americans with Disabilities Act (ADA) to charge a family more for handling obese bodies than "normal" cases? This does not include necessary charges such as special merchandise or cremation surcharge.

no it is NOT a violation

Establishing a rapport with the client, appraising the client's problems, and accepting the client's attitudes and feelings are factors specifically associated with which style of counseling?

non-directive

Carl Rogers is most frequently associated with

non-directive counseling

A strong emotion characterized by sudden and extreme fear:

panic

Which of the following is a style of counseling rather than a type of counseling?

person-centered

You receive an offer in the mail containing no stipulations as to the acceptance, and you decide to return your acceptance by mail. The agreement is complete when the acceptance is

placed in the mail by the offeree

An exterior casket finish created when the base metal is coated by another metal via an electrolytic process is

plated

Which of the following is not a material used in the construction of a burial vault? fiberglass pressed wood concrete steel

pressed wood

Visual inspection of the machinery and smokestack of cremation equipment should be inspected ___________ or _________ when not in use.

prior to every use - at least every 30 days

A funeral home's family car is considered a

private carrier

Specified methods of procedure:

rules

Which of the following terms best describes the process of deliberately revealing information about oneself that is significant and that would not normally be known by others:

self-disclosure

A form of financial planning whereby a part of the firm's earnings is retained to pay for possible losses, often for individual loss categories such as property, medical, or product liability is called:

self-insurance

The base molding is part of the casket ___.

shell

The crown and ogee are part of the casket:

shell

An example of a padding material used in casket construction is

shredded paper

Historically the person or persons in charge of the funeral was the

the family

Which of these factors is correct regarding a guaranteed prefunded preneed funeral arrangement?

the funeral director may keep any excess if the funds grew faster than costs went up

The consideration of an insurance policy is

the premium

A family purchases a casket from a casket retailer. Where does the Handling Charge for use of that casket show on the Statement of Funeral Goods and Services Selected? as a cash advance item as an item of merchandise there may be no such fee charged, does not show on SFGSS as a livery charge

there may be no such fee charged, does not show on SFGSS

Which of the following is NOT a determinant of grief? these are all determinants of grief who the person was concurrent stresses manner of death financial interdependence

these are all determinants of grief

The Greeks called the swollen ground or mound which marked gravesites a tumulus. Today, the word _______ is used chiefly to refer to those burial places which are above ground.

tomb

The quality of one's voice (angry, happy, etc.)?

tone

The moving of the dead human body from the place of death to the funeral home or other designated place is known as the: transfer of remains first call second call after service call

transfer of remains

A contract is a legally enforceable agreement between

two or more legally competent persons

A pricing method which creates a total price for all services and the casket is called a _____________ pricing method.

unit

Which of the following does NOT describe the joint/extended family unit? Large in size Restricted in mobility May include several generations Urban based

urban based

A contract which is enforceable by the courts is

valid

This type of casket has a fine wood covering placed over a less expensive particle board under structure and given a beautiful finish:

veneer

According to the Statute of Frauds, contracts classified under the statute need to be to be enforceable

written contracts

If you have obtained verbal permission to embalm and the family subsequently chooses a service which does not require embalming, legally:

you can NOT automatically charge for embalming

A gasket sealed container used as either an insert into a casket or as a shipping case is

ziegler case