FSU:COM 3150

Which of the following examples correctly illustrates the difference between what constitute a COMMUNICATION MEDIUM and a Communication channel?

A podcast is a medium, while an intranet is a channel.

Click on the sentence that contains a DANGLING MODIFIER. Choose one answer.

A scream was heard approaching the house.

The​ best-known guide to parliamentary procedure is​ __________.

A. Business Communication 2.0 B. ​Robert's Rules of Order C. the Code of Professional Conduct D. the SEC Standards of Ethics E. the basic communication model

Nonverbal messages​ __________.

A. are either intentional or unintentional B. are universal across cultures C. have no effect on verbal communication D. are rarely misinterpreted E. are always intentional

Click on the sentence that uses correct punctuation. Choose one answer.

At its next meeting, the club will elect two officers: a president and a treasurer.

Stella is working on a tourism brochure for the Bahamas. She needs to find new and interesting ways of presenting information that has been covered many times before. She need MANY IDEAS, QUESTIONS, and POSSIBILITIES she can think of, without considering order or importance. She looks for connections among the various ideas to help her find her best information. Which of the method is Stella using?

Brainstorming

At the end of the second meeting, Randle claims that Jonas is not devoting what he __________ , but rather what he _________ .

Can; wants to

If you are listening mainly to understand the speaker's message, you are engaging in?

Content listening

Robert argues that Sonya​ is: A. Unorganized B. Too organized C. Not enthusiastic enough D. Too enthusiastic

D. Too enthusiastic

Which of the following statements about workplace etiquette is​ true?

Dressing modestly and simply is always​ recommended, whatever the company dress code.

If you are engaging in CRITICAL LISTENING your goal is to ?

Evaluate the logic and validity of the message

Orion Ltd. is a toy company headquartered in El Paso, Texas, with distributors throughout the United States. At present, the company keeps in contact with its distributors through telephone and email, communicating confidential information about new products and prices. Distributors contact Orion's headquarters to communicate their queries or requirements, but responding to these questions is a time-consuming process. Orion wants to upgrade to a secure online system through which distributors can access information from the company and communicate their queries or complaints. Which of the following methods is most suited for this purpose?

Extranet

Summarizing the conclusions of the discussion at the end of a meeting is an inefficient use of time and can easily be avoided?

FALSE

Informal meetings use parliamentary procedure, a time-tested method to stimulate participation and summarize information?

False

Syl fails to suggest sensitivity training for Bob.

False

He finished dinner. He returned to work. Combine the sentences. Choose the correct answer.

He finished dinner and returned to work.

Click on the sentence that uses HYPHENS correctly. Choose one answer.

I think a wait-and-see attitude is the best approach here.

The washing machines have been tearing your fine linens and laces, Let us do it by hand.Combine the sentences. Choose the correct answer.

If washing machines have been tearing your fine linens and laces, let us do your laundry for you by hand.

Click on the sentence that follows the rules related to ABBREVIATIONS (remember abbreviations may not be appropriate for all sentences).

In October of last year, it rained on four consecutive Saturdays.

Derek coordinates the sales staff for pharmaceutical company. As the salespersons frequently travel across the country, arranging meeting salespeople do not have laptops, but rely on their smartphones for communication. Which of the following is the easiest way for Derek to arrange

Instant Message

Click on the sentence that uses HYPHENS correctly. Choose one answer.

Mr. Lalor hired a computer-savvy assistant to re-organize his finances.

Choose the item that has no problems with pronoun reference.

My neighbor told me that the soldier who lives in the apartment upstairs served in Operation Desert Storm.

Click on the sentence that contains a DANGLING MODIFIER. Choose one answer.

My pen ran out of ink while I was writing letters.

Click on the sentence that contains a DANGLING MODIFIER. Choose one answer.

My tongue got burned while eating a piece of pizza.

In a business​ environment, expectations regarding time and space vary from culture to culture. Is this statement true or​ false?

Nonverbal

Click on the sentence that follows the rules related to ABBREVIATIONS (remember abbreviations may not be appropriate for all sentences).

On Tuesday, April 8, Andy plans to hold a meeting to discuss our summer assignments.

An organization has recently introduced radical changes in its methods of working. Managers of various departments must now ascertain employees' views on the changes and gauge morale. However, there is a concern that employees may not be fully honest about their reactions and may tend to present a POSITIVE PICTURE of the situation. When the following COMMUNICATION MEDIA can managers use to obtain an accurate impression of the situation?

Oral Media

Choose the item that has no problems with PRONOUN reference. Choose one answer.

Our representatives are no more honest than we, the voters who elected them, and that lack of honesty is why campaign finance reform is a perennial issue.

Which of the following features of WOOD PROCESSING SOFTWARE is used to choose either a PORTRAIT or LANDSCAPE ORIENTATION for a document?

Page setup

Which of the following is TRUE of Parliamentary Procedure?

Parliamentary procedure is important to plan and run effective meetings.

Ralph, in particular, has difficulties with INDIVIDUALS TELECOMMUTING (working from home). He feels that this is not:

Personal

Which of the following is true for ineffective teams but not for effective teams?

Poor communication prevents the team from reaching its goal

Choose the sentence that uses correct punctuation. Choose one answer.

Salem, Massachusetts, is famous for witchcraft trials.

_______ ideas listeners for filter incoming messages to fit what they already believe about a given subject.

Selective Perception

"Virtual offices," that give everyone on a team access to the same set of resources and information are called?

Shared workspaces

​__________ are online virtual offices that give everyone on a team access to the same set of resources and information.

Shared workspaces

Choose the item that has no problems with Pronoun reference.

The Maya are often compared to the Aztecs, another people who flourished in Mesoamerica. Some scholars believe the Maya were even more advanced than the Aztecs.

Click on the sentence that uses correct punctuation. Choose one answer.

The choir sang the minister's favorite song: "Amazing Grace."

Which sentence gives you the most complete information?

The company committed a crime that cost Sara money.

Click on the sentence that follows the rules related to ABBREVIATIONS (remember abbreviations may not be appropriate for all sentences).

The new Apex Insurance Company's new office tower rises ninety-eight stories above Second Avenue.

Which choice is best?

The pasta tasted like tomato soup. It was too thin and watery.

Which of the following sentences using HEDGING?

The report seems to be incomplete.

Click on the sentence that follows the rules related to ABBREVIATIONS (remember abbreviations may not be appropriate for all sentences).

The submarine, which was more than 100 meters long, was found several kilometers off shore.

Simon has just launched a startup and has big ideas for the company. He assembles a large team of people from different backgrounds who have the skills he needs to get the job done. Simon's brother criticizes this, saying that such a large team will result in too much conflict, because the different team members will all have individual approaches to a problem. Which of the following should Simon say to effectively counter this argument?

The variety of perspectives will improve decision making

Find the mistake in the sentence. The company had a greater profit but manufactured less tractors than in the previous year.

The word less should be FEWER

Click on the sentence that contains a DANGLING MODIFIER. Choose one answer.

Touching Anna's hand, Enrique heart pounded.

Conflict is constructive if it forces important issues into the open, increases the involvement of team members, and generates creative ideas for solving a problem?

True

During both​ meetings, Michael was not disclosing at all and did not seem to interpret​ Norio's subtle hints of feedback. Is this statement true or​ false?

True

Effective listening requires the listener to evaluate the quality of the evidence and the logic of the argument. Is this statement true or​ false?

True

n decision-making meetings, participants persuade, analyze, and solve problems?

True

Paying attention to the correct uses of dashes, choose the best written item. Choose one answer.

Violently, dirty, and hectic -- this is what life in the city seems like to some people.

Click on the sentence that contains a DANGLING MODIFIER. Choose one answer.

Walking into the building, me dress got caught in the door.

Choose the sentence that uses correct punctuation. Choose one answer.

When a man leaves his family, he takes his children's stability and destroys their confidence.

Paying attention to the correct use of dashes, choose the best written item. Choose one answer.

Your pet parrot can be vicious-- especially when she's pestered.

Click on the correct LIST of ADJECTIVES from the sentence that follows: We walked along ancient creek beds and over narrow paths overgrown with weeds. Choose one answer.

ancient/creek/narrow/overgrown

Broken and defeated, Napoleon's army limped home. The sentence above includes TWO Participles used as ADJECTIVES; click on the response below that lists the correct items.

broken, defeated.

Which of the following is a characteristic of an effective team?

constructive resolution of conflicts

Click on the correct list of ADJETCIVES from the sentence that follows: Statues created by Michelangelo and other sculptures meet us in formal art galleries and on street corners.

created/other/formal/art/street

Using one's own values, beliefs, ideas, and expectations to assign meaning to sounds and words is called ________ in the listening process?

decoding

Trinkets began as a small family business in Boston, but has since spread throughout the country and now employs more than a thousand people. Though each branch operates almost independently, the owners want to develop a feeling of community among Trinkets employees. Which is the most convenient way for all the employees across the country to get to know each other?

developing a community for the company on a social networking site

In critical​ listening, listeners​ __________.

evaluate the validity of the​ speaker's conclusion most difficult because it requires you to both interperet and evaluate the message

Identity the Participle in the sentence by clicking on the correct item in the list that follows. Exhausted, I fell asleep immediately. Choose one answer.

exhausted

Orion Ltd. is a toy company headquartered in El​ Paso, Texas, with distributors throughout the United States. At​ present, the company keeps in contact with its distributors through telephone and​ email, communicating confidential information about new products and prices. Distributors contact​ Orion's headquarters to communicate their queries or​ requirements, but responding to these questions is a​ time-consuming process. Orion wants to upgrade to a secure online system through which distributors can access information from the company and communicate their queries or complaints. Which of the following methods is most suited for this​ purpose?

extranet

Informal meetings use parliamentary​ procedure, a timedash-tested method to stimulate participation and summarize information. Is this statement true or​ false?

false

The best approach to developing team messages is for the team to write​ together, as a​ group, as this process benefits from group participation. Is this statement true or​ false?

false

When REVISING a document, you MUST _____?

first read it to evaluate its overall effectiveness and tone.

Identity the Participle in the sentence by clicking on the correct item in the list that follows. I stayed home, having nowhere else to go. Choose one answer.

having

The ________ needs constant care from the cowherd.

herd

Which of the following is an aid to effective listening?

ignoring personal biases

Jim is the manager at a product development facility. His team has just been given a new assignment and he needs to hold a meeting to tell the team about it and discuss possible approaches to the assignment. To achieve​ this, Jim needs to hold​ a(n) __________.

informational​ meeting, because he is conveying information about the assignment

Derek coordinates the sales staff for a pharmaceutical company. As the salespersons frequently travel across the country, arranging meetings with everyone at the same time is difficult. Most of the salespeople do not have laptops, but rely on their smartphones for communication. Which of the following is the easiest way for Derek to arrange a meeting with all the salespeople?

instant messaging

Derek coordinates the sales staff for a pharmaceutical company. As the salespersons frequently travel across the​ country, arranging meetings with everyone at the same time is difficult. Most of the salespeople do not have​ laptops, but rely on their smartphones for communication. Which of the following is the easiest way for Derek to arrange a meeting with all the​ salespeople?

instant messaging

One of the barriers to effective listening is prejudgment. This refers to ________ ?

making up your mind before truly hearing what the speaker has to say

During​ meetings, it's good practice to appoint a person to record the​ __________, a summary of the important information presented and the decisions made during the meeting.

minutes

Which of the following is a violation of workplace​ etiquette?

multitasking while using IM for business communication

PR firm Psylent wanted to generate new techniques and ideas for promotions. The company decided to conduct a "Best promotional idea challenge" to source ideas from all its employees, located in branches across the country. It invited employees to share and discuss ideas on the company intranet. At the end of the campaign, Psylent Hill had generated many viable promotional strategies. This method of generating ideas is known as ________?

online brainstorming

Teams are at the core of ________ management, which is the effort to involve employees in the company's decision-making process?

participative

Teams are at the core of​ __________ management, which is the effort to involve employees in the​ company's decision-making process.

participative

Teams can increase performance levels by ________.

pooling experience

Which is the FIRST step in the listening process?

receiving

Which of the following is the accurate sequence of steps in the LISTENING PROCESS?

receiving, decoding, remembering, evaluating, responding

When using Communicating Technology, it is important to ______?

reconnect with people on the phone or in person frequently.

In the listening process, the step that involves storing the received information for future processing is _______.

remembering

In the listening process, the step that involves storing the received information for future processing is ________ ?

remembering

In the listening​ process, the step that involves storing the received information for future processing is​ __________.

remembering

Which of the following sets of activities are part of the FINAL STEP of the three-step-writing process?

revising; proofreading;distributing

Abby is at a technical seminar on biotechnology. Though she is supposed to be taking notes, her mind begins to wander. She only begins to pay attention again when the speaker turns the discussion to cloning, because she has an interest in the subject. Which of the following describes Abby's type of listening?

selective listening

Abby is at a technical seminar on biotechnology. Though she is supposed to be taking​ notes, her mind begins to wander. She only begins to pay attention again when the speaker turns the discussion to​ cloning, because she has an interest in the subject. Which of the following describes​ Abby's type of​ listening?

selective listening

Which of the following is a barrier to EFFECTIVE LISTENING?

selective listening

The direct approach of presenting information is best when _________ .

the audience is likely to be receptive to the message

When WRITING, Alyssa finds it best to TLAK through a COMUUNICATION Challenge before beginning to write. She records herself describing what she intends to write. When she listens to the PLAYBACK, she identifies ways to tightens and CLARIFY the message. The PROCESS ALYSSA uses is known as _________ ?

the audience is likely to the storyteller's tour

In order to communicate effectively using technology, you should _______?

try to isolate High-Priority messages that need your attention.

In selective listening, listeners ________?

tune out until they hear something that gets their attention

When writing for MULTILINGUAL Audiences, you should _________?

use figures instead of spelling out numbers.

When undertaking a collaborative writing project, which of the following steps is best undertaken by individual team members rather than by the team working as a group?

writing

When undertaking a collaborative writing​ project, which of the following steps is best undertaken by individual team members rather than by the team working as a​ group?

writing