FTC Funeral Rule

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You must give the General Price List to...

Anyone who asks, in person, about funeral goods, funeral services, or the prices of such goods or services.

A funeral home can require embalming for what circumstances, and still be compliant with the FTC Funeral Rule?

services with public viewing of deceased

How long does a funeral home need to retain copies of their GPL?

1 year from date it was last distributed

The FTC Funeral Rule was enacted in what year?

1984

Which of the following must comply with the FTC Funeral Rule?

All Funeral Providers

Which of the following is the only item that can be made non-declinable to the consumer per the FTC Funeral Rule?

Basic Services of Funeral director and Staff

According to the FTC Funeral Rule, funeral homes that DO NOT offer direct cremations:

Do not have to list an alternative cremation container on the Casket Price List

The FTC has a Triggering Event that indicates when a general price list should be distributed. This Triggering Event is any inquiry into prices or merchandise that is:

Face-to-face

According to the FTC Funeral Rule, which one of the following must be given for client retention?

General Price List

According to the FTC, Alternative Cremation Containers must:

Have no fixed interiors

For forwarding of remains and receiving remains, the GPL should...

List one price for each of these items and describe all services you will provide for the quoted price

The FTC Funeral Rule states that, concerning telephone price inquiries, funeral homes:

Must give accurate pricing information

Which one of the following would be an exception to the FTC Funeral Rules prohibition against tying arrangements?

Non-Declinable Basic Service Fee

According to the FTC Funeral Rule, the casket price list must be given to consumers:

Prior to the funeral director showing caskets to the consumer

Which of the following is required identifying information on the GPL?

The effective date of the price list

You must show the Outer Burial Container Price list

To all persons asking about outer burial containers or their prices

When does the FTC Funeral Rule NOT apply to pre-need arrangements?

When pre-need contracts were entered into before the Rule went into effect in 1984.

The four packages that represent minimal services required by FTC to appear on a funeral home's GPL.

forwarding remains to another funeral home receiving remains from another funeral home immediate burial direction cremation

According to the FTC Funeral Rule, funeral directors can...

package items together and offer at a discount


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