Funeral Directing 1 Final Exam

What is the amount of a Veteran Death Benefit?

$1,500

What is the Social Security Death Benefit?

$255

Define Narthex

(vestibule) the entry way into the funeral home or church.

What is (are) the recommended number of attendants who should attend to a residence death?

2

What is the optimal number of telephone rings you should allow before you answer the phone?

2

What is the amount of time allowed to apply for Veteran Death Benefits?

2 Years

What are the outside dimensions of an average adult casket?

84 x 29

What percentage of initial contacts to the funeral home are made by telephone?

98%

Define Prayer card

A card with the name of the decedent and a prayer or verse on one side and a photo on the other side, which may or may not include the dates of birth and death.

Define Urn

A container fro cremated remains; a vase with a foot or pedestal.

Define Nuclear Family

A family consisting of parents and their children and grandparents of a marital partner.

Define Extended Family

A family consisting of the nuclear family and their blood relatives.

Define Columbarian

A niche for a funeral urn containing the ashes of the cremated dead.

What do you need when picking somebody up from the hospital?

A release and the deceased's DOB

Define Subcultures

A social group within a national culture that has distinctive patterns of behavior and beliefs.

Define Matriarchal

A woman oriented society, wherein all the leadership and authority rest in the hands of women.

Cards of thanks and recognition sent to friends for kindness shown to a deceased's family are known as _____.

Acknowledgement Cards

In evaluating the needs for a successful movement of the deceased, the attendant should consider all of the following except: A. Weight of the deceased B. Inaccessible Locations C. Age of the Deceased D. Narrow Steep Stairs E. Conditions of the Deceased

Age of the Deceased

A ______ is one who actively bears or carriers the casket during the funeral service and at the committal service.

Casket bearer

What part of the building is designated for services?

Chapel

Define Personalization

Designing funerals that reflect and celebrate the life of the deceased. Personalized funerals tell the story of the person's life through words, activities, symbols or all of these.

During the first call, what information can be omitted until you meet with the family?

Driver's License

Define Patriarchal

Males enjoy all the powers, control, and authority, and women are given subordinate roles.

Which type of vehicle is not generally utilized for the movement of the deceased from the place of death to the funeral home?

Pick up truck

A kneeler is another term for _____.

Prie Dieu

A branch of U.S. Department of Health and Human Services which provides benefits for retirement, survivors' insurance, disability, health insurance and death is the _________.

Social Security Administration

Define Committal

That portion of the funeral which is conducted at the place of disposition of dead human bodies.

Define inurnment

The act of placing cremains in an urn.

How do you dispose of an American flag?

The flag should first be folded into a triangle shape and placed on a fire that is large enough to fully consume it, leaving behind only ashes. The ashes should then be buried.

Define Transfer

The moving of the dead human body from the place of death to the funeral home or other designated place.

Define entombment

The placing of remains in a crypt in a mausoleum.

Define First Call

The request, usually made by a surviving family member, for a funeral home to transfer a deceased from the place of death to the funeral home and for the funeral home to carry out the wishes of the next of kin regarding funeral services and disposition.

_______ is also known as a "removal".

Transfer of remains

What are the 2 names for a visitation?

Viewing and Calling hours

_______ describes a prayer or scripture service in the Roman Catholic Faith usually held at the funeral home the evening before Funeral Mass.

Vigil

_______ is described as, historically a watch kept over the deceased; an al night vigil.

Wake

The meeting between the funeral director and the client family during which funeral arrangements are discussed is the _____.

arrangement conference

The _________ is a legal document, issued by a governmental agency, authorizing transportation and/or disposition of a dead human body.

burial-transit permit

A legal document containing vital statistics, disposition, and final medical information pertaining to the deceased is the ___________.

certified copy of death certificate

Define modern

contemporary

Funeral observances that reflect present day influences in lieu of or in addition to the traditional ceremonies is a/n ________.

contemporary funeral rite

A ______ is a cross with a figure or image representing the body of Christ (corpus).

crucifix

The _______ is a legal copy of the original death certificate.

death certificate

A _______ is usually a classified notice publishing the death of a person and giving those details of the funeral service that the survivors wish to have published.

death notice

A dead human body is known as the ______.

deceased

A _______ is a news item concerning the death of a person which usually contains a biographical sketch.

obituary

One who actively bears or carries the casket during the funeral service and at the committal service is known as a/n _______.

pallbearer

Those who transport only in particular instance and only for those they choose to contract with (funeral home vehicles and livery) describe a/n ____.

private carrier

The movement, in an orderly fashion, at the end of a service is the _____.

recession

A term synonymous with "transfer of remains" is ______.

removal

A _____ is one who outlives another person or event.

survivor

The movement of the deceased from the place of death to the funeral home is called

transfer

The moving of the dead human body from the place of death to the funeral home or other designated place is known as the ________.

transfer of remains

The automobile generally used for transporting the uncasketed dead human body from the place of death to the mortuary is the _______.

transfer vehicle

A ______ is one who has served a prescribed period of time with the armed forces and who is no longer an active member of the armed forces.

veteran

The time set aside for friends and relatives to pay respect for the deceased prior to the funeral service is a _______.

visitation

The collection, tabulation and interpretation of data concerning birth, marriage, divorce, sickness and death is known as _______.

vital statistics

Historically, a _____ is a watch kept over the deceased; an all night vigil.

wake

After the movement of the deceased from a residence to the funeral vehicle, the attendants(s) should all return to the residence to conclude any further transactions.

False

You should always begin the first conversation with the family with the words, "good morning" or "good evening".

False

What does FTC stand for?

Federal Trade Commission

A _______ is a person properly licensed, engage in, or conducting, or holding him/herself out as being engaged in: 1) preparing, other than by embalming, for the burial or disposition of dead human bodies; and/or 2) maintaing or operating a funeral establishments for the preparation and disposition, or for the care of dead human bodies.

Funeral Director

A ______ is the rites held at the time disposition of human remains, with the body present.

Funeral Service

What is a combo?

Funeral home and cemetery

Where will the population be growing soon?

In the Sunbelt

Why is it important to consider telephone diction/style when you answer the phone?

It begins to establish the relationship for the duration of the encounter

Define Marshall

Lead ceremoniously, as in a procession.

To accompany, as a leader of the procession or guardian of the group would describe the duties of a/n _____.

escort

The automobile generally used for transporting the uncasketed dead human body from the place of death to the mortuary is the ________.

first call car

The term applied to the completing of the service and financial details of a funeral describes the ________.

funeral arrangements

The procession of vehicles from the place of the funeral to the place of disposition is a _______.

funeral procession

A __________ describes the rites held at the time of disposition of human remains, with the body present.

funeral service

A gift, or a small sum of money tendered for a service provided is a _____.

gratuity

Friends of the family or members of an organization or group who act as an escort or honor guard for the deceased. They do not carry the casket; describes _________.

honorary casket bearers

A ________ is a funeral rite that is in essence, devoid of religious connotation.

humanistic funeral

A ______ is one who supplies the vital statistics information concerning the deceased.

informant

A forensically-trained physician whose duty it is to investigate questionable or unattended deaths and has replaced the coroner is some states is the _______.

medical examiner

A ______ is the same as a register book.

memorial book

A scheduled assembly of family and friends following a death is a ______.

memorial gathering

Funeral rites with the body not present is a ________.

memorial service