Green Belt
If the production time that is available is 420 minutes and the system must process 35 units what is the Takt time?
12
If the benefit cost ratio is 2 and the cost of the project is 150, what is the magnitude of the benefits.
300
Which of the following measures proximity to true value?
Accuracy
Process monitoring is usually associated with the ___________ stage.
Control
Which of the following is not included in SIPOC diagram?
Control
The costs that would disappear if the process that delivers products and services were near-perfect are referred to as the ____________________________ .
Cost of Poor Quality
The quality of parts, assemblies and products is related to _________ .
Critical to Quality
Which of the following represents the specification of product or service capabilities or attributes that are necessary to meet customer expectations?
Critical to Quality
A Process is defined as a system that transforms outputs into inputs.
F
A SIPOC diagram displays more process detail than does a process map.
F
A bottom-up approach to improving process performance is most commonly associated with an organizational culture that emphasizes quality, efficiency and customer value.
F
A newly redesigned process should not be considered for continuous improvement for several years.
F
According to McKinsey and Company, one of the disciplines necessary to achieve a lean organization is quality assurance.
F
Business cases for Lean Six Sigma Projects must include full technical descriptions of every step in the project process.
F
Business cases that are written to justify the approval of a Lean Six Sigma project require detailed budgets and schedules.
F
Changing a traditional organization to one that is lean and customer-focused is usually not a difficult challenge.
F
Cycle time should not include any delays incurred during processing.
F
Financial evaluation requires two estimates; benefits and revenues.
F
For most Lean Six Sigma projects, financial evaluation only requires an estimate of the benefits to be achieved.
F
In a Two Bin Kanban process, orders are placed after the second bin is depleted.
F
It is possible to design a process with no variation in output.
F
It is unlikely that earlier stages in the DMAIC process would be revisited as the project progresses.
F
It takes four weeks between receiving a returned product, undertaking warranty repairs and sending it back to the customer. This is an example of a problem where Six Sigma should help.
F
Kanban concepts are limited to manufacturing operations.
F
Kanban is associated with the traditional Push approach to processing units through a system.
F
Measurement Analysis is not necessary when monitoring the output of an automated process.
F
Once a lean culture is established, it is very unlikely for the organization to become a bloated bureaucracy.
F
Sustaining a lean organization is not difficult as evidenced by the performance of General Motors since the 1950s.
F
The "M" in the DMAIC cycle represents the management of the process.
F
The Business Proposal is a document that serves as a contract between those who will do the project work and management.
F
The concept of measurement analysis is primarily related to the Analyze stage of the DMAIC Cycle.
F
The control phase comes before the Improve phase.
F
The last step in the DMAIC process is to improve the situation.
F
The more layers there are in a management structure, the more likely it will be for an organization to succeed in developing a lean processes.
F
The primary purpose of Lean is to eliminate all value-added steps.
F
The purpose of an X-Y matrix is to measure output variability.
F
The term value-added is related to the cost of delivering products and services to customers.
F
Using the concept of 5S, Items can be sorted into two groups including Always Used and Never Used.
F
Walmart is an example of a company that was unsuccessful in recognizing the pitfalls of bureaucratic creep.
F
When Gage R&R results are precise, they will also be accurate.
F
Words such as 'improved results' and 'shorter waiting periods' are often effective metrics by which to gauge the success of a project.
F
A ____________ study focuses on whether the individuals collecting the data or performing measurement tests are consistent in their measurements.
Gage R & R
The mathematical expression for a process relates which of the following two characteristics of a process?
Process inputs and process outputs
Kanban is associated with which of the following processing concepts.
Pull
A Metric is a formal and measurable goal for a Lean Six Sigma project
T
A Process Map shows more detail than a Value Stream Map.
T
A SIPOC diagram does not include delays and other measures of inefficiency.
T
A lean culture is one that supports the discovery of better ways to deliver customer value.
T
A major challenge, when restructuring an organization by eliminating bureaucratic layers and becoming more lean, is resistance to change.
T
A process map not only includes process steps but also includes work flow decisions.
T
COPQ can result in loss of market share.
T
DMAIC is a framework that helps to ensure an orderly and logical flow from the beginning of a Six Sigma project to its end.
T
Data collection is a primary activity associated with the Measure phase.
T
Dispensing the wrong medication at a nursing home is an example of one of the fundamental challenges associated with Lean.
T
In the function Y=f(X), Y is defined as the process output.
T
Kanban is related to Just in Time inventory strategies.
T
Lean Six Sigma projects have a clear beginning and end.
T
Lean cultures are more likely to be customer-focused.
T
Metrics are concrete estimates of project results.
T
Metrics represent measurable goals necessary to evaluate the progress and outcome of steps in a Lean or Six Sigma project.
T
One advantage in using the concept Y=f(X) is that it implies the use of metrics to measure both inputs and output.
T
One strategy for sorting is by product families.
T
Precision refers to the closeness of two or more measurements to each other.
T
The Voice of the Customer is not the same as the Voice of the Process.
T
The Voice of the Customer must be accommodated by the Voice of the Process.
T
The benefits expected from a project are estimated to be 100, while the costs associated with undertaking the project are estimated to be 125. The project should not be approved.
T
The concept of Lean focuses on the efficiency of an entire process.
T
The cost of labor to fix problems is associated with COPQ.
T
The difference between the total time it takes to process an order and the time it takes to complete each of the essential steps in the order is considered non-value added time.
T
The project charter, when approved by management, formally authorizes a project.
T
The quality of the product or service delivered by a process is related to the voice of the customer.
T
To best ensure success, Lean Six Sigma projects must be defined in such a way as to address a specific goal or objective.
T
When the Voice of the Customer is accommodated within the voice of the process, the customer will be satisfied with the results.
T
Which of the following represents the rate at which a finished product needs to be completed in order to meet customer demand.
Takt Time
When the persons conducting a Gage R&R test all reach the same conclusions and those conclusions represent the true value, the study results are classified as ____________________ .
accurate and precise
In a Gage R&R study which of the following describes the steps that must be taken?
all of the above
Which of the following is not a fundamental challenge in Lean Six Sigma?
all of the above are fundamental challenges
The first document prepared in presenting a Lean Six Sigma project is the __________________ .
business case
Which of the following is not considered one of the five steps in the DMAIC sequence?
coordinate
In a ____________ gage R&R study each individual operator measures each part.
crossed
The length of time from the beginning to the completion of a work process is called _________________ .
cycle time
When asking the question, what is the real problem, the project is very likely to be in the __________ stage.
define
When several individuals measure the same object but each one records a different result this can be attributed to ____________________ .
human error
5S focuses primarily on _______________ .
increasing efficiency
The purpose of Kanban, as used by Toyota, was to ________________ .
match inventory with demand
When taking a measurement of an object, if the device used to take the measurement incorrectly measures the object, this is referred to as a _____________ error
measurement device error
In a ____________ gage R&R study each individual operator only measures one part.
nested
Five human resource professionals rate a candidate on a scale of one to ten. The scores are almost the same, but it turns out that the individual, once hired, does not perform well and is not retained beyond the trial employment period. This is an example of _______________ .
precise but not accurate
The contract between those who will do the work associated with a Lean Six Sigma project and management is called a _____________________ .
project charter
Consistency across individuals in a Gage R&R study is addressed by the concept of _____________ .
reproducibility
Which of the following terms suggests the approach where several people undertake the same test to rule out human error in measuring an object?
reproducibility
Identifying a specific location where supplies will be stored is an example of ________________ .
set in order
The process of ensuring that 5S methods will be used in the future is called _____________ .
sustain
The word Kanban refers to a ____________ .
visual signal
5S procedures that have been set into place and followed by others is an example of __________________ .
Standardize
Which of the following is not considered one of the four fundamental challenges.
Revenue maximization
A __________ is a high-level map that documents a business process from beginning to end with little attention to detail.
SIPOC
Which of the following is a high-level map of a process that does not include much detail.
SIPOC diagram
Which of the following is not one of the 5s'?
Schedule
Maintaining a clean workplace is an example of _________________ .
Shine
