HM 386 Midterm
This term refers to casino credit extended by the casino to a player which the player may draw on to place bets/wagers. Of which any remaining unpaid balance must be repaid by the Player.
Casino Marker
Who was the inventor of the Liberty Bell machine?
Charles Fey
What did the fruit symbol (which can still be seen in modern slot machine games) represent in early slot machine reels?
Chewing Gum Flavors
Which "Class" of gaming, as established by the Indian Gaming Regulatory Act (IGRA), covers "communal" games such as bingo, poker, pull tabs, and their electronic facsimiles?
Class 2
The "Bottomless Hopper" was a key innovation found in Electromechanical slot machines that allowed for better management of what?
Coins or Tokens
What reward types can Players Club Points typically NOT be converted in to at a casino?
Common Stock in the Casino Company
What term refers to the agreements Native American Tribes and their resident States enter in to allow Tribes to conduct "Las Vegas Style" gaming in their casinos?
Compact/Gaming Compact
What 1800's discovery lead to the rapid population expansion in modern day Nevada?
Comstock Lode
What term represents the dollar value of a single credit on a slot machine?
Credit Denomination
Which South Dakota former "Boomtown" legalized gambling in 1988?
Deadwood
Direct Marketing is the discipline of using offers and rewards to incentive behavior using what kind of communication?
Direct Communication
What offer delivery medium is still considered the most effective method for casino Direct Marketing programs?
Direct Mail
Which management layer typically falls between the layers of Vice President and Manager in a typical Management Structure common in casino resort operations?
Director
What financial reporting term is typically used to measure the overall performance of a casino resort's management?
EBITDA
This slot game position location has been found to earn revenues around 30% higher than other positions on a slot bank.
End Unit/End Cap
The Singapore casino market leader, Marina Bay Sands, operates with a focus on the MICE business segment. What does the "E" in M.I.C.E. refer?
Exhibitions
Table Games have a HIGHER profit margin than Slots in a typical Las Vegas casino resort. (T/F)
False
What casino cage bank is most closely associated with directly supporting the casino's Table Games Operations?
Fill Bank/Chip Bank
Which operating division does the Drop & Count function typically reside?
Finance
What type of "bank" would typically associated with a Main Bank or Vault Cashier?
Floating Bank
This term refers to cash deposited at the casino cage, either physically by the player or by Bank Wire transfer, which the player may draw on while playing in the casino as a source of funds to place bets/wagers.
Front Money
Which term refers to the 24-Hour Period casinos use to establish the time of the Drop?
Gaming Day
Which department in a Las Vegas Strip Integrated Resort (IR) typically returns the HIGHEST Revenue and Operating Income (OI)?
Hotel
Which casino resort division is the Yield Rate Management department/function typically located?
Hotel Operations
What is the role of the Environmental Services (EVS) department in a casino resort?
Housekeeping for general/common areas
What is the most common Slot Game Type found on North American casino floors?
Hybrid
What type of "bank" would typically associated with a Front Window Cage Cashier?
Imprest Bank
What is the name of the 1988 federal law that created the path for modern legalized casino resorts to be operated by Native American tribes in the U.S.?
Indian Gaming Regulatory Act (IGRA)
Which operating division would the maintenance and security of the Casino's computer systems fall under?
Information Technology
What term refers to a casino property which features a significant number of non-gaming amenities which are intended to create a well-rounded and luxurious experience complimenting the casino games?
Integrated Resort
What is considered to be the Primary Marketing Engine for a casino's players?
Players Club
Macau was a colony of what European country until December 20, 1999 when control reverted back to China?
Portugal
What feature is typically NOT seen in a slot machine's Player Track Unit module?
Progressive Jackpot Meter
What term describes Poker revenue for the House in a casino?
Rake
What technological innovation allowed slot machines to dramatically increase the mathematical complexity of game play and pay outs?
Random Number Generator
What Atlantic City, NJ casino resort was the first to open after the State of New Jersey legalized casino gambling in 1978?
Resorts Casino Hotel
Players Clubs programs are often organized in to several ________ in order to offer players extra incentives and rewards for increased level of play.
Reward Tiers
What does the term "RFB" refer to in a casino resort environment, especially as it relates to Casino Comps?
Room, Food, & Beverage
What is the highest value hard in Draw Poker / Video Poker?
Royal Flush
Research shows that this number of Direct Reports is the maximum an experience and competent manager can effectively manage directly.
Seven
What position is responsible for the advanced component level repair of intricate electronics with a Slot Tech Shop operation?
Slot Bench Technician
On slot machines, Players Club Points are typically earned by measuring what?
Slot Coin In
Employees with advanced database analytics tools and skills are typically found within which department in the Slots Division?
Slot Performance
Which department typically drives revenue and profits at a Repeater/Frequency Market casino resort?
Slots
What is the term for the special designation Macau operates under which allows special privileges including allowing casino gambling under China's "Two System Policy"?
Special Administrative Region
What department is most responsible for the planning and execution of a casino's New Years Eve celebration party?
Special Events & Promotions
Which is NOT one of the main Reel Slot Game Types discussed in your text book?
Spinning Wheel
Modern physical reel slot machines use which type of motor to drive the spinning reels?
Stepper Motor
What is the name of the ancient Native American form of entertainment, and sometimes gambling, which is still practiced today by some tribes?
Stick Games
Which casino resort department will typically report directly to the President/General Manager even though they may not be headed by a Vice President or other similar Division Head position/title?
Surveillance
Which early Las Vegas casino is credited with opening the first wedding chapel as a non-gaming amenity?
The Last Frontier
Which Las Vegas casino is recognized as being the first racially integrated casino resort?
The Moulin Rouge
What was the first licensed casino in Las Vegas?
The Northern Club
What term describes the practice that mob controlled casinos engaged in to divert funds and profits to organized crime bosses?
The Skim
Which slot machine technology allowed for casinos to remove coins from the slot floor?
TiTo (Ticket In/Ticket Out)
What is the terms which refers to the piece of paper printed in modern slot machines to represent the Cash Out value due to a slot player at the end of their session of play on a particular machine?
TiTo Ticket
A "Hot Can" is a slot machine currency container which has received cash and/or vouchers and is ready to be collected by the Drop Crew. (T/F)
True
Poker is an example of a Non-House Banked casino game. (T/F)
True
The large live production shows found in many Las Vegas Strip casino resorts often have budgets which can rival a large Hollywood movie? (T/F)
True
The Corporate Gaming Act of 1969 paved the way for public companies to enter the casino resort industry by relaxing the requirements to license individual shareholders of a casino. (T/F)
True - Previously all shareholders in a casino must be licensed, which limited interested from corporations and institutional investors. The larger capital access of public companies allowed casino resort properties to achieve larger size and scope not possible before.
Casino Resort customers fall on a spectrum or continuum between Pure Destination Market and Pure Repeater Market. (T/F)
True - this is known as a hybrid customer base, nearly all casino resorts have a hybrid base to a degree
Early Las Vegas was an attractive site/stop for the developing railroad because of what feature or attribute?
Underground springs existed to supply water for the locomotives
What slot machine game type features a "transparent" Hold % to knowledgeable players who are able to interpret the game's Pay Table?
Video Poker
What type of Slot Machine allows for increased complexity due to not being restricted to a physical reel form factor?
Video Reel Slots
Which game type listed below incorporates "Skill-Based" elements due to players' in-game decision making having an impact on the final outcome?
Video-Poker
What innovation allowed slot machines to expand beyond the physical restrictions of the symbols on the reels.
Virtual Reel
What type of slot machine was the first to see the introduction of Cathode Ray Tube technology?
Virtual Reel Machines
What was the name of the Montana Senator who owned the railroad which led to the eventual creation of Las Vegas?
William Clark
What key volume metric DOES NOT measure bets made on a Slot Machine?
**Coin Out** Handle, Wagers, Coin In
About how many legal and regulated casinos (Commercial and Tribal) operate in the United States today?
1,000
How many cards are initially dealt in a standard Draw Poker slot machine?
5
Electronic Table Games (ETGs) feature a version of a traditional table game but allow players to manage their play through _______?
A Slot Machine Type Terminal
A casino player that is able to achieve a mathematical upper hand on a casino game over the "House" is referred to as what?
Advantage Player
What types of bones are referred to with the saying "Rolling Bones"?
Animal ankle bones
What activity is NOT a core function of the New Member Enrollment process?
Assign members a casino host
What player metric is typically used to establish a player's segmentation position in the Direct Marketing Offer Matrix?
Average Daily Theoretical Win
The piece of slot machine peripheral equipment that is responsible for accepting cash bills and TiTo vouchers in each slot machine is known as what?
Bill Validator
Who was the mob affiliated developer of the Flamingo who was famously murdered for the projects large cost overruns?
Bugsy Siegel
What physical design feature of casino cages and vaults is common among most casino resorts?
Cage/Vault area not adjacent to an External Wall
What feature of a slot machine is used to visually communicate the machine's status with the slot department staff?
Candle
Who was the full-time resident of the El Cortez who never paid his bill and famously ate for free at Binion's Horseshoe?
"Fat Irish" Green
What is the IRS mandated reporting threshold dollar amount for Slot Jackpot Wins which trigger the casino to issue a W2-G to the winner upon payment?
$1,200
What is the current minimum reporting threshold amount for a slot jackpot to trigger a casino to issue W2-G to the winner and report the jackpot to the IRS?
$1,200
What is the approximate total yearly revenue (Gross Gaming Revenue) from legal and regulated casinos in the United States today?
$100 Billion per Year
Which legendary casino developer built Caesars Palace and Circus Circus Las Vegas?
Jay Sarno
In the United States, which casino market is most considered a Destination Casino Resort market?
Las Vegas, NV
What title/position category is used as a developmental pathway for line staff to "learn the ropes" and prepare for leadership roles?
Lead
What is the most popular Credit Denomination category in nearly all North American casinos?
Low Denom
What category of Volatility would early slot machines be most associated with?
Low Volatility
What Cage & Count Room design feature refers to an intermediary room separating the Cage and Count working areas from the general employee areas (Back of House).
Man Trap
What activity is NOT a core function of the Players Club Booth?
Manage the casino's offer matrix
The Liberty Bell slot machine is an example of what type of machine?
Mechanical Reel Machine
Which elements below are NOT typically associated with a Repeater or Frequency Market casino resort?
Most customers have an overnight stay greater than one night per trip
What is the single greatest point of differentiation between the majority of the customers of a Destination Market casino resort and a Frequency/Repeater Market casino resort?
Multi Night Stay in Market per Trip
What expense line item is considered as the "Most Controllable" by a casino resort's management?
Payroll
The role of management is to , Organize and Control the activities of their assigned staff and areas of responsibility.
Plan
